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Virtual Trainer Best Practices
Presented by Sandy Masters




Introduction – Who am I? Why am I here? With your help – wha...
Beginning with the end
The elements of fun are the same for
everyone . . . The underlying concept is
engagement. In other ...
Workshop Design:
 Blended learning approach
 Process vs. content expert
 Facilitation – extract “wisdom of the
  group”
Warm-
  Warm-up Exercise - Thiagi




Best Practice: Improve the
use of visuals in your virtual
classroom.
Survey – Interesting Data
What can the instructor do to enhance your learning during
the workshop?
 Share tips & experien...
Survey (cont.)
When learning about the tools and techniques
used in the virtual classroom, I have these
concerns:

 Techn...
Pre-
Pre-Work Review
 View 60 minute recorded webinar
 Identify specific tools and techniques
  that are used to engage ...
Course Objectives
    Design effective virtual classroom
     exercises using web conference
     interactivity tools
   ...
Let’s Play a GAME
How is Virtual Training different
  from in person ILT?
    How is it the same?
    Video from LearnTrends Virtual Conf....
When to go Virtual?
 Follow ADDIE model
 Look at the Educational Objectives
 Geographically dispersed
 Content unstabl...
Pre-
Pre-event planning & design
 Exercise: Leader Guide
 Course Title
 Course Description
 Objective
 Target Audienc...
Invitations/reminders
Creating collaborative exercises
 The trainer must be ready to facilitate
 The participant must understand how to
  cont...
Participants guides
 Your welcome letter is an example of a
  participant guide
 Helps participants understand
  directi...
Practice
   Actual virtual class time = Plan on
    spending the same amount of time on
    your dry run.
Know the technology tools
    Polling / quizzes
    Chat / Q&A
      (e.g. use: solicits learner input/benefit: activel...
Adapting the visual experience
PowerPoint / Sources for Images
http://jakes.editme.com/onehourppt
E-zine:
http://www.thinkoutsidetheslide.com/
Building interactivity into virtual
training

Exercise –

With your team design an
interactivity using one
of the tools di...
Maximizing learner engagement
   Video – Jennifer Hoffman
   Example of engagement exercise
   Notice the role of the p...
Using a producer / teaching partner
Factors:
 Logistical: Availability & Budget
 Technical: Does VT platform support
  a...
Additional resources for further
study
 Certification programs
 ASTD
 InSync Training
 NetSpeed Learning
 Free Webina...
Closing, follow-up
         follow-
 This in not the end!
 Sign up for iLinc account and play
 Download quick guides
 ...
Thank you and have a wonderful
holiday season!
Virtual Trainer Best Practices Power Point Presentation
Virtual Trainer Best Practices Power Point Presentation
Virtual Trainer Best Practices Power Point Presentation
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Virtual Trainer Best Practices Power Point Presentation

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Virtual Trainer Best Practices Power Point Presentation

  1. 1. Virtual Trainer Best Practices Presented by Sandy Masters Introduction – Who am I? Why am I here? With your help – what I hope to achieve.
  2. 2. Beginning with the end The elements of fun are the same for everyone . . . The underlying concept is engagement. In other words, if you are really into it, that’s fun. Roger C. Shank Lessons in learning, e-Learning, and Training Taking the stairs video (2 min.)
  3. 3. Workshop Design:  Blended learning approach  Process vs. content expert  Facilitation – extract “wisdom of the group”
  4. 4. Warm- Warm-up Exercise - Thiagi Best Practice: Improve the use of visuals in your virtual classroom.
  5. 5. Survey – Interesting Data What can the instructor do to enhance your learning during the workshop?  Share tips & experiences  Have time to practice  Follow structure and keep chunks smaller  Breakout sessions, surveys  Don't lecture, provide ample opportunity for interaction  Active participation thru whiteboards, polling questions, and interaction. GRIPI's are always important.  Understand we are all on different levels of understanding when it comes to virtual learning and technology. We will have a mix of trainers and instructional designers in the room.  Keep me engaged  Show me tips and tricks to make facilitating virtually easier. Anything would be helpful actually.  Make sure there are warm cookies and milk!
  6. 6. Survey (cont.) When learning about the tools and techniques used in the virtual classroom, I have these concerns:  Technology (learning, using, break-downs)  Time to learn, support for my learning, and delay between this workshop and being able to use virtual classroom  Transferring F2F teaching skills to virtual classroom  Students not having basic computer skills; multi-tasking
  7. 7. Pre- Pre-Work Review  View 60 minute recorded webinar  Identify specific tools and techniques that are used to engage the audience  Bring your list with you to our first session for discussion.  Did anyone take notes on the 10 common errors and 10 tactics?  Break into groups of five
  8. 8. Course Objectives  Design effective virtual classroom exercises using web conference interactivity tools  Engage learner attention and participation in online learning  Repurpose traditional classroom exercises for collaborative online learning  Describe best practices for online facilitation
  9. 9. Let’s Play a GAME
  10. 10. How is Virtual Training different from in person ILT?  How is it the same?  Video from LearnTrends Virtual Conf. 44:18 – 47:29 TBD w/ George Siemens
  11. 11. When to go Virtual?  Follow ADDIE model  Look at the Educational Objectives  Geographically dispersed  Content unstable  Occasional course over time  Need for real time expert  Collaboration enhances learning  Exercise – Virtual Classroom readiness checklist
  12. 12. Pre- Pre-event planning & design  Exercise: Leader Guide  Course Title  Course Description  Objective  Target Audience  We will work on creating the collaborative exercise later
  13. 13. Invitations/reminders
  14. 14. Creating collaborative exercises  The trainer must be ready to facilitate  The participant must understand how to contribute  The exercises must be well planned and have achievable outcomes
  15. 15. Participants guides  Your welcome letter is an example of a participant guide  Helps participants understand directions and preparation for the virtual classroom  Avoid sending PowerPoints that duplicate your presentation
  16. 16. Practice  Actual virtual class time = Plan on spending the same amount of time on your dry run.
  17. 17. Know the technology tools  Polling / quizzes  Chat / Q&A  (e.g. use: solicits learner input/benefit: actively engages learners in discussion)  Desktop sharing / Annotation  Whiteboard  Audio  Desktop sharing / Video Exercise: Identify uses and benefits of each
  18. 18. Adapting the visual experience
  19. 19. PowerPoint / Sources for Images http://jakes.editme.com/onehourppt E-zine: http://www.thinkoutsidetheslide.com/
  20. 20. Building interactivity into virtual training Exercise – With your team design an interactivity using one of the tools discussed Make sure the interactivity supports the learning objective
  21. 21. Maximizing learner engagement  Video – Jennifer Hoffman  Example of engagement exercise  Notice the role of the producer/assistant in the recording
  22. 22. Using a producer / teaching partner Factors:  Logistical: Availability & Budget  Technical: Does VT platform support assistant role?  Instructional: Do the design and desired outcomes require an assistant?  Personal: I don’t use one in ILT, why do I need one now?
  23. 23. Additional resources for further study  Certification programs  ASTD  InSync Training  NetSpeed Learning  Free Webinars Link  Books/E-zines
  24. 24. Closing, follow-up follow-  This in not the end!  Sign up for iLinc account and play  Download quick guides  Watch iLinc training videos  Set date/time for virtual presentation  Please, please, please call me with questions and concerns – I will be happy to help you get an “A”!
  25. 25. Thank you and have a wonderful holiday season!

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