An awareness creating presentation on Emotional Intelligence

1. Emotional
Intelligence

2. It is the emotional competencies like :
• Adaptability
• Optimism
• Assertiveness
• Persuasiveness
• Ability to influence others
• Customer orientation etc.
that makes the stars out of ordinary meteors,
more so in an environment where effective
team behavior is the norm of the day.

3. An individual may tend to :
• Ignore
• Suppress
• Intellectualize or
• Even deny his emotions

4. Feelings and Emotions Carry:
Relevant information for correct self-
assessment and fruitful relationship
management.
Therefore they need to be brought into
one`s conscious awareness.

5. Once an individual is able to emotional self-
awareness for himself, he is also able to
perceive others` feelings correctly.

6. Stages in Cultivating Emotional
Intelligence
• Becoming aware of bodily sensations.
• Interpreting their meaning and perceiving
accompanying feelings.
• Articulating - examining its source and
underlying assumptions, consequences,
reactions and typical coping patterns.
• Managing the feeling - accepting them and
assuming responsibility for working upon
the same by debating, disputing and if need
be discarding the source rather than denying
or discarding the feeling.

7. The Three Different Levels
At Self Level
• Self-regard
• Assertiveness
• Trustworthiness and trusting
• Initiative
• Conscientiousness
• Achievement orientation
• Optimism and resilience

8. Beyond Self
• Empathy
• Service Orientation
• Acceptant listening
• Adaptability and responsiveness
• Ability to influence
• Communicative ability
• Carefrontation and collaboration

9. Stress Management
• Reality Testing
• Impulse Control
• Cheerfulness
• Stress Tolerance

10. Stages of Emotional Literacy
• Emotional Numbness
• Physical Sensations
• Primal experience about emotions

11. An awareness of own emotional state
coupled with an ability to articulate the
same is what empowers us to become
perceptive of others` emotions and interact
with them with a sense of empathy.

12. Being emotional intelligent is about being
sensitive and perceptive, which is different
from being touchy or analytical.

13. Empathy is the backbone of emotional
intelligence.
It is about perceiving another person`s
feelings in an acceptant and non-judgmental
manner as though they were your own
without intending to condition or control his
experience.

14. Being emotionally intelligent
empowers an individual to :
• Regard himself in positive esteem
• Assert his being
• Make aware and conscious choices
• Manage stress
• Take initiative and
• Stay optimistic

15. Emotional Competence
• It can be understood as a learned capability
based on emotional intelligence that
facilitates outstanding performance.
• For example, Suniti is a qualified software
professional and so are most of her
colleagues. Her qualifying from a better
institute with distinction grades might have
helped her in getting instant placement with
better package, while some of her
colleagues may have struggled the hard
way up.

16. • When it came to delivering in real working
settings, she drew a blank in the absence of
emotional competencies.
• As a person, she was neither aware of her
own self nor perceptive towards others.
• As a result, she could neither influence her
team members nor collaborate at inter-team
level.

17. • In contrast, Nakul`s ability to empathize
made the working environment around him
warm, light and full of creative energy.
• His positivity rubbed on others and
productivity improved.
• People were easily influenced by him,
thanks to his realism. Flexibility, warm
personal touch and ability to trust and prove
trustworthy.

18. • If emotional intelligence is about achieving
a sense of personal well being, emotional
competence is about cultivating workable
competencies from the same.
• Emotionally competent people are needed
especially at the leadership positions.

19. McClellend was the first to propose that
certain finer competencies like:
• Achievement Drive
• Developing Others
• Adaptability
• Influence
• Self-Confidence and
• Leadership
differentiate outstanding performers from
average ones.

20. Awareness Jog
• This exercise is about guided retracing of
emotionally intense memories and reliving
the same through imagery.
• This exercise helps one become emotionally
self-aware and identify his most typical
emotions and their effects.
• It is important to ensure that a participant
does not slip into rumination. It may help to
follow this exercise with ‘building
emotional muscle’.

21. Scanning The Energy System
• In this one scans his energy system around
the seven energy centers to identify where
is energy getting blocked or contaminated.
• One should particularly scan and sense the
energy flow around stomach, throat, base of
spine and forehead areas.
• This exercise is performed best with expert
help.

22. Disposing Garbage
• This exercise helps one to go deep into his
emotions and examine underlying
assumptions/belief that is causing that
emotion.
• One is made to debate and dispute the
validity of such assumption/belief.
• Further, an individual learns to discard the
unhelpful/invalidated beliefs through
affirmations and practiced behavior.

23. Building Emotional Muscle
• This builds emotional stamina so that one
can withstand emotional fatigue.
• This exercise is about practicing to work on
one`s difficult emotions within himself and
release their toxic effect without the risk of
bringing them in open in an in-conducive
setting.
• Moreover, it is important to come back to
real life after having resolved/relived one`s
difficult emotions within oneself.

24. Feeling Charade
This exercise helps one develop his feelings
vocabulary. It is conducted in much the
same manner as ‘dumb charades’.

25. Yogic Exercise
• Emotional ventilation often requires one to
relax his worked up muscles thereafter.
• Yogic exercise like Pranayam and certain
simple asanas are very effective for this
purpose. It is important to do them under
expert guidance.
• Practicing meditation helps an individual
develop his emotional muscle too apart
from becoming more centered within.

26. As a final word, it may be worthwhile to
reemphasize that emotional intelligence not
just affects individual success but has the
potential to bring about major
organizational transformation and growth
when translated into emotional
competencies.