Emotional Intelligence


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  • Emotional Intelligence

    1. 1. Emotional Intelligence Why It Can Matter More Than IQ by Daniel Goleman
    2. 2. Knowledge Issue • Why is intelligence rarely measured by our emotional maturity? • Case Study- Emotional Intelligence by Daniel Goleman & South Island School
    3. 3. Aristotle...(The Nicomachean Ethics) • ‘Anyone can be angry- that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way- this is not easy.’
    4. 4. Importance of Emotion • Technological innovations allowing us to see how the human brain functions (neuroplasticity) • The importance of ‘impulse...’ What is the relationship between impulse, self-control and morality? • Altruism, empathy and compassion...how do we develop the skill of empathy?
    5. 5. Definition... • ‘Motere’ is the root of the word emotion- Latin for the verb ‘to move’ • The ‘e’ is a prefix meaning to ‘move away’
    6. 6. Hijacking the Brain • The research of Le Doux revealed how ‘the architecture of the brain gives the amygdala a privileged position as an emotional sentinel, able to hijack the brain. • Sensory signals from eye or ear travel first to the thalamus and then to the amygdala and only then onto the neocortex (thinking brain) which accounts for reflection etc.
    7. 7. Example... • The amygdala is linked more intrinsically to our primitive past than the neocortex (which developed later in our evolution as a species) and helps to explain how emotion can overcome reason. • It is also a repository for memories and response repertoires (often formed during childhood) that we enact without quite knowing why.
    8. 8. Task 1 • Can you think of a time as the knower in which you were emotionally hijacked and only later regretted your actions or words? • What could you have done to avoid this moment? Did you learn from this or do you continue to make the same mistake?
    9. 9. Peter Salovey- Emotional IQ • Knowing one’s emotions- self awareness • Managing emotions- stave off gloom/ depression • Motivating oneself- ‘delayed gratification’ • Recognising emotions in others- empathy • Handling relationships- social interaction
    10. 10. Aristotle- ‘Know Thyself’ • Becoming aware of one’s own feelings as they are happening is a cornerstone of emotional intelligence. • Psychologists refer to this as metacognition although Goldman prefers the term self awareness.
    11. 11. John Mayer- 3 Different Styles • Self aware- Can easily get out of bad moods because they are aware of the cause and have strategies for not becoming bogged down by negative feeling • Engulfed- Lack of control and helpless to escape one’s own emotions • Accepting- Aware of one’s own emotions but don’t try to change them. (Both good and bad moods)
    12. 12. Task 2 • Which of these 3 would you say best fits you?
    13. 13. Alexithymics • From the Greek ‘A’ for lack • lexis for word • thymos for emotion • The typical Alexithymic does not necessarily fail to feel emotion (although possibly they don’t) but have a limited way of expressing their emotional state or of knowing how they feel.
    14. 14. The Artful Critique by Harry Levinson • Be specific- Vague feedback is rarely helpful and simply muddies the waters. People like to know specifics so as they can address the problem and know how to change • Offer a solution- How can I fix this? • Be present- Face to face is best • Be sensitive- The use of empathy to imagine how the recipient is likely to receive the feedback
    15. 15. Towards a New Vision of Medicine Swine Flu! • Goleman suggests that new research highlights the connection between the brain’s emotional centre and immune system. He subsequently calls for two findings to be implemented in medicine:
    16. 16. 1. Manage upsetting feelings • Evidence suggests that ‘toxic emotions’ is as bad for the health as chronic cigarette addiction. This suggests that children and pensioners should be taught the importance of emotional intelligence and managing one’s own emotional responses.
    17. 17. 2. Attend to psychological needs alongside medical ones • For Doctors and nurses, Goleman believes it is crucial for the importance of attending to a patient’s emotional needs in order to aid in recovery.
    18. 18. National Centre for Clinical Infant Programs Report • ‘A child’s readiness for school depends on the most basic of all knowledge, how to learn. The report lists 7 key ingredients of this crucial capacity- all related to emotional intelligence.’
    19. 19. The 7 Ingredients • Confidence • Curiosity • Intentionality • Self-Control • Relatedness • Capacity to Communicate • Cooperativeness
    20. 20. ‘Purdy’ • Cleveland Elementary School, California, 1989. Patrick Purdy (a former student) went on a gun rampage killing 5 and injuring 29 more. • In the PTSD that ensued, children often played the Purdy game, in which they reenacted the incident through play.
    21. 21. The Science of Trauma • Over aroused amygdala • Learn fearfulness- over secretion of two substances called catecholamines: adrenaline and nonadrenaline. These two chemicals mobilise the body for emergency, even when there is none. e.g. Vietnam war veterans.
    22. 22. Purdy as re-education • Repetition acts as healing process • Relive trauma as play • Give tragedies imaginary (better) outcomes, like Purdy being overcome or defeated
    23. 23. Jerome Kagan- Harvard University • Suggested there are 4 personality types: • Timid • Bold • Upbeat • Melancholy
    24. 24. Task 3 • Which one do you think is most like you? Why? Give some examples as the knower.
    25. 25. The Role of Education- Self-Science • self awareness • personal decision making • managing feelings • handling stress • empathy • communications
    26. 26. Themes of Self-Science • self-disclosure • insight • self-acceptance • personal responsibility • assertiveness • group dynamics • conflict resolution
    27. 27. The Stoplight Technique • Red light- Stop, calm down and think before you act • Yellow light- Say the problem and how you feel, set a positive goal, think of lots of solutions, think ahead to the consequences • Green light- Go ahead and try the best plan
    28. 28. Task 4 • Think about your school career at SIS. • Provide some examples of lessons in which Emotional Intelligence has been addressed. What did you learn and how?