Mir Sadik Faisal

1. Manager, Business Development, M-commerce
Mir Sadik Faisal
House-43/A (N-3), Road #09 Mob: +8801610006787
Dhaka Cantonment, Dhaka-1206 Email: sadikfaisal@hotmail.com

2. I have gathered more than 7 years of experience in
various functions of telecom, mostly in m-commerce and
credit operations. Worked in grameenphone limited and
currently serving in airtel Bangladesh limited. I have
developed solid organizational, communication and time
management skills. Adept at bridging process gaps to
complete business interest. Currently working as
Manager, Business development, m-commerce; seeking
a senior management level position.
Objective
Mir Sadik Faisal
+8801610006787

3. Key Strength
Strategy Formulation
Project Coordination
Budgeting and Cost Control
Process Development
Risk Management
Business Development
Project Planning and Execution
Customer Service
Process Analysis
Japanese Kanji symbol of strength
Mir Sadik Faisal
+8801610006787

4. Professional profile
Airtel Bangladesh Limited
Manager, Business Development, M-commerce
October 2011 – till date
The role concentrates on designing and
planning the m-commerce way forward for
airtel Bangladesh. Have to be dynamic in
selecting right partners, design suitable
product keeping the regulatory guideline in
mind. This role directly impacts the bottom-
line and brand of the company by providing
the best technological output to the
customers, creating a new stream of revenue
for the company.
Mir Sadik Faisal
+8801610006787

5. Professional profile… continues
Airtel Bangladesh Limited
Manager, Business Development, M-commerce
October 2011 – till date
1. Successfully lead the m-commerce project team for
airtel Bangladesh
2. Prepared and got passed the business plan for airtel
money
3. Selection of suitable partner for launching m-
commerce in airtel Bangladesh
4. Worked with selected partners in developing mutual
process for m-commerce
5. Arranged related BTRC approval
6. Designed the m-commerce brand for airtel
Bangladesh
7. Designed the promotional campaigns for m-commerce
in airtel Bangladesh
8. Point of sale selection and rollout with the
coordination of sales and distribution
Key Achievements
Mir Sadik Faisal
+8801610006787

6. Professional profile… continues
Airtel Bangladesh Limited
Manager, Credit Risk and Billing, Customer Service
April 2008 – September 2011
The job mainly concentrates on improving portfolio
profitability by identifying opportunities for improving
revenue, reduce costs and losses. This is done through
portfolio management analytics and technology to
optimize credit, acquisition and billing risks in the
portfolio. This role also impacts the bottom-line and
brand of the company by minimizing bad debt losses,
enhances revenue and by providing uninterrupted
services and ensuring on time and accurate billing to
customers.
Mir Sadik Faisal
+8801610006787

7. Professional profile… continues
1. Designed and implemented airtel credit
policy for the postpaid base
2. Designed and implemented postpaid
customer segmentation and ensured
different treatment for different segment
3. Outsourced bill printing to a third party, by
which airtel managed to save 20% of total
billing cost.
4. Managed to reduce customer barring (from
52% to 21%) with various proactive initiatives
Key Achievements
Airtel Bangladesh Limited
Manager, Credit Risk and Billing, Customer Service
April 2008 – September 2011
Mir Sadik Faisal
+8801610006787

8. Professional profile… continues
grameenphone limited
Deputy Manager, Credit Management, Finance Division
June 2004 - April 2008
Main job responsibility was to look after the banking
part that is concerned with post paid bill
collection and reconciliation, promote auto debit to
customers, reduce time gap between
customer payment to posting in the system. This role
had direct impact on customer satisfaction
and company revenue.
Mir Sadik Faisal
+8801610006787

9. Professional profile… continues
1. Implemented real time postpaid collection
process through multiple Bank. Such as
Southeast, The City, One Bank, Bank Asia,
Prime Bank, The Trust Bank etc
2. Implementation and promotion of auto debit
process.
3. Ensure monthly reconciliation of collection
through bank.
4. Successfully handled first grameenphone
center (GPC Uttara) as deputy center
manager.
Key Achievements
grameenphone limited
Deputy Manager, Credit Management, Finance Division
June 2004 - April 2008
Mir Sadik Faisal
+8801610006787

10. Educational History
CGPA – 3.45
Final exam held on December 2003
Department of Accounting and Information Systems
University of Dhaka
MBA (Major in Accounting)-2003
CGPA – 3.86
Final exam held on November 2002
Department of Accounting and Information Systems
University of Dhaka
BBA (Major in Accounting) - 2001
Mir Sadik Faisal
+8801610006787

11. Personal information
Father: Mir Abdul Wadud
Mother: Ramisa Begum
Date of Birth: 1st January 1980
Nationality: Bangladeshi
Marital Status: Married
Religion: Islam
Mir Sadik Faisal
+8801610006787

12. THANK YOU!