Joseph Luciano has over 15 years of experience in financial services and currently works as a Licensed Relationship Manager at Key Bank. He has a Bachelor's degree in Business Administration with a finance emphasis from the University of Colorado Boulder and is currently enrolled in courses to obtain his CFP designation. Luciano has consistently excelled in sales roles, receiving numerous awards and promotions for his performance. He is skilled in developing business, training employees, and providing exceptional customer service.

1. Joseph Luciano
Kennebunkport, ME (860)324-7799 joeluciano36@gmail.com
EDUCATION
University of Colorado Boulder, CO 1998-2002
• Bachelors in Business Administration, Finance Emphasis
• Board member of Rocky Mountain Investments 2000-2002
Landing school of Boat Building and Design Arundel, ME 2006-2007
•Enrolled in the Cruising Boats Course building a 27 foot day cruiser
•Worked in all aspects of the boat building process from lofting to finish work
Kaplan Schweser CFP Designation 2013-(currently enrolled)
• Currently in the 4th
of seven required courses to obtain my Certified Financial Planner
designation.
Licenses- Series 6, 63 and Life Accident and Health (ME)
PROFESSIONAL EXPERIENCE
Key Bank- Licensed Relationship Manager 1/2015-Current
• Currently ranked in Signature Circle for all sales professionals which equates to top 5%
of all sales representatives nationwide
• Awarded Million Dollar Club for excellence in lending volume
• Train and mentor aspiring employees entering into the elite Licensed Relationship
Manager position.
• Consistently attend upper management Round Table Discussions for discussion in
program and policy improvement
• Specialist in Small Business Development
Key Bank- Branch Manager 10/2012-1/2015
• Transitioned from Small Business Relationship Manager to Branch Manager within five
months of being hired due to strong sales performance and branch leadership
• Improved branch performance from the bottom fourth quartile ranking to the top 25% of
all branches across the nation.
• Increased branch loan production by 53% from 2013 to present
• Increased branch revenue from Key Investment Services sales by 144% from 2013 to
present.
• Focus on high revenue generating products including Key Merchant Services and Key
Credit Cards resulted in 699% and 28.8% respectively.
• Selected as the only Branch Manager to take part in Select Licensed Relationship
Manager training program.

2. • Designated as the interviewer for the hiring of new Licensed Relationship Manager
because of my ability to recognize and recruit quality personnel
TD Bank- Financial Services Representative II 7/2010-9/2012
• Cross sell leader for my branch in 2012 including 40% of all sales for the branch in Q2
• 2012-Number one in my region for business generated in Annuity and Life insurance
sales as well as business partner referrals including TD Ameritrade, and small business
services,
• Achieved 197% of my income goal for Fiscal 2011. Income was generated through
Annuity sales, loan origination, new account generation and business partner referrals.
• Provided sales training to team members and improved performance for the entire
branch. One new hire teller joined the branch without any sales experience and ended
Fiscal 2011 beating her income goal
• Implemented sales programs that generated 1 million dollars in business and increased
our store ranking from the bottom quartile in Small Business Development to 12 out of
54 stores.
• Developed a system to monitor sales efforts and promote sales activity through
implementation of sales focus hours and tracking sheets to monitor the number of people
approached and the number of people interested. This increased referral activity and
uncovered training opportunities that increased sales performance.
• A member of the Wow Event team, presented investing 101 for high school students
Direct Capital- Direct Financial Sales 04/2010-7/2010
• Ranked in top 5 out of 20 income producers for my first month in my position, this
continued for the duration of my employment.
• Became known as a specialist in promoting our debt consolidation program and coached
new hires as to talking points
• Worked with Small business owners to provide financing, debt consolidation and
equipment sale
Prudential/ Living Wealth Partners- Financial Consulting 10/2009-04/2010
• Building a zero based Financial Services practice in Southern Maine.
• Obtained Series 6, Life Accident and Health Licenses.
• Developed a seminar marketing program targeting small business and the special needs
market.
ATEL Securities Corp- Regional Marketing Director 10/05 - 08/06.
• Series 7, 22 and 63 certified.
• Within first four months, organized and presented a client seminar for thirty top prospects
resulting in 150k in sales.
• Co-presented funds at annual Triad DPP Convention before 50 financial planners which
resulted in $250,000 in sales
• Significant customer service regarding concerns with investment performance with
clients and financial planners
GE Capital – Asset Management 07/04 – 10/05
• Achieved 150% of 2004 fiscal year-end income targets, obtained through lease
buyout negotiations, resale of equipment and collection of delinquent accounts.

3. • Ranked in the top five income producers for my asset class each month since my
inception to this position.
• Achieved 110% of 2005 fiscal target.
• Achieved Six Sigma Certification
Volunteer work:
• Treasurer and Member of the Board of Directors for The Friends of The Portland Adult
Education
• Volunteer with Portland Adult Education- assist students with preparation for the work force and
financial literacy training