The document provides a profile summary for Madhu Shankar C seeking a career opportunity in back-end operations. Madhu has over 5 years of experience in credit underwriting, portfolio management, loan processing and KYC compliance from previous roles at TATA Motors Financial Services, HDFC Bank, and Shriram Commercial Vehicle Finance Ltd. He holds an MBA in finance and has expertise in areas like managing remittances, ensuring customer satisfaction, and undertaking financial analysis.

1. MADHU SHANKAR C
Contact No.: +91 – 8152932145
E-Mail:madhushankar.c@gmail.com
Seeking challenging & career enriching opportunities in Back-end Operations with an organization of high repute preferably in
Bank, Financial Services & KPO
PROFILE SUMMARY
 A result oriented professional with nearly 5 years’ experience in:
Credit underwriting PDP Management TAT Management
CPV/CPA Management Team Management MIS & Reporting
Portfolio Management Loan Processing KYC Compliance
 Well versed in analyze and understanding the applicant profile and take win-win decision. ( Auto loan –New & used Car also
CV segment)
 Showcased excellent motivational abilities by encouraging teams to adhere to the TAT and deliver error free performance
within the organization
 Skilled in performinganalytical reviewof financial operations and ensuringstrictadherenceto the KYC Norms
 Well versed with the capital market,derivativemarket, commodity market and currency derivativeproceedings
 Honed with sound planningand time management skills
AREAS OF EXPERTISE
 Managingremittance on loans,getting the payments released and respondingto all customer queries within the TAT
 Mappingclient’s,identifyingimprovement areas & implementing measures to maximize customer satisfaction
 Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved
servicelevels
 Responsible for managing end to end credit granting process, including the consistent application of a credit policy and
periodic creditreviews of existingcustomers
 Undertaking financial analysis to assess prevalent business environment; identifying business risks & suggesting mechanisms
to mitigate the same
 Ensuringcustomer retention towards the organisation by involvingin conscious efforts for the same
 Maintaining branch records & controlling the branch operations which involve reviewing, tracking, monitoring and
reconcilingtherecords and ensuringresolution of the compliant
EMPLOYMENT DETAILS
Nov 2nd – with TATA MOTORS FINANCIAL SERVICES ., as Credit underwriter/credit Manager –Auto and Commercial Vehicle Loan
Key result Areas
 Responsibility of Under-writingof loans in respect to complianceof Credit Policy by maintainingTAT standards
 Analyzing & understanding Auto and commercial loan applicant profile Character, capacity, Capital also banking habit and
CIBIL
 Make surethat the decision given is in the Credit and KYC norms.
Sep’ 14 – Oct 31st HDFC BANK., as Credit underwriter/credit Manager –Auto Loan
Key result Areas
 Responsibility of Under-writingof loans in respect to complianceof Credit Policy by maintainingTAT standards
 Analyzing& understandingAuto loan applicantprofileCharacter,capacity,Capital also bankinghabitand CIBIL
 Make surethat the decision given is in the Credit and KYC norms.
 Training & development of PDP Team (Premium Dealer Program)
 CPV/CPA Auditing (Contact point verification/Creditprocessingagencies )

2. Feb’ 12 – 31st Aug 14 with Shriram Commercial Vehicle Finance Ltd., as Branch Team Leader
Joined as Assistant Executive & rose to the position of Branch Team Leader (Accounts & Credit Department)
Key Result Areas:
Management of Cash, Logistic, Loan Process, Staff, settlement & Recover Management, Office Administration.
 Responsibility of Under-writingof loans in respect to complianceof Credit Policy by maintainingTAT standards
 Managing disbursement of vehicle loans and conducting the credit analysis and repayment of customers through proper
Tele-verification.
 Co-ordination with Central Operations on monthly disbursement volume & Gathering regular quantitative and qualitative
feedback for continuous improvement.
 Manpower Management & HR Compliance - Trainingthe Team Members includingPEs( ProductExecutive)
 Shouldering the responsibility of finalizing the loan application by verifying KYC , vehicle related document and conducting
the credit survey approve the same in system.
 Heading a team of 24 members
 Maintaining a close track of the processing of full and final payment of loan amount for closing the loan account in specified
system application
Sep’ 09 - Jun' 11 with Geojit BNP Paribas Financial Services Ltd., Chikmagalur as Executive (Dealer)
Key Result Areas:
 Dealer for capital market, F & O and Commodity market
 Advise the clientand help them in buildinggood stock portfolio
 Facilitated assistanceto the clients in buildinga strongportfolio and provided stock related information
 Closely monitored the clients net Pay-in & Pay-out
 Ensured the resolution of the queries of the clients related to the transaction
Highlight:
 Stood as one of the top ten revenue generator in the company
EDUCATION
 MBA (Finance) from AIT (Adichunchangiri Instituteof Technology), Chikamagalur (VTU Belgaum) in 2009
 B.Com. (Marketing) from DSI, Bangalore(BangaloreUniversity) in 2007
 12th from Ramakrishna College,Chikamagalur (PUBoard) (Commerce) in 2003
 10th from VidyashreeVidya Samsthe, Chikmagalur 5n 2001
Other Credentials:
 Completed Computer Trainingfrom Tally Academy, Chikmagalur in 2007 and gained knowledge about:
o Tally 7.2
o Tally 9
o MS Office
 Obtained the following NCFM(Certificates):
o DerivativeMarket (Dealers) with 66% in 2009
o Capital Market(Dealers) with 66.5% in 2010
o Currency Derivative(NISM – Series-1) with 73.5% in 2011
TRAINING DETAILS (IN-PLANT)
Organisation: Joy Coffee Curing Works, Chikmagalur
Duration: 4 Weeks
Title: Training Organization Study
Key Learning:
 Organization Structure,Workflow
 Organization Management, Staff Management
 Importance of WorkingCapital
SUMMER PROJECT
Organisation: M.C. Investment, Chikmagalur

3. Duration: 6 Weeks
Title: Training Investment Avenues Opted by Young Minds
Key Learning:
 Investor Attitude towards buyingstock
 The objectives of individual investments
PERSONAL DETAILS
Date of Birth: 11th July 1985
Languages Known: English,Hindi and Kannada
Permanent Address: JainivasCompound opposite Shirorathna Printers,2nd Main Road,VijayapuraChikmagalur-577101
Passportdetails
PassportNumber : H6198211
PassportIssued date: 02/07/2009
PassportExpiry date : 01/07/2019
PAN Number : AVKPM1466H