Email id –email@example.com
Ph: +91 9650630333/9818931489
Rich and insightful experience of 9 years across Online Travel Industry. Currently working with MakeMyTrip.com as
Territory Manager – Strategy Initiatives(BusinessDevelopment). Highlyadaptable andquicktolearnandanalysethe
situation according to the surroundings. Good communication skills with proven abilities in Customer Relationship
Management & Contracting.
MakeMyTrip.com, India - Jan 2008 – Till Date
MakeMyTrip.com, India’s leading online travel company was foundedin the year 2000 by Deep Kalra. MakeMyTrip’s
rise hasbeen ledbythe visionandthe spiritof eachoneof itsemployees,forwhomnoideawastoobigandnoproblem
too difficult. With untiring innovation and determination, MakeMyTrip proactively began to diversify its product
offering, adding a variety of online and offline products and services.
MakeMyTrip.comApr 2014 – Till date Territory Manager – Strategy InitiativesPANINDIA – BusinessDevelopment,
Market researchon demandandsupplyplatformandtherebydesigningstrategies.
Overall Revenue generationwithProfitmaximization.
Identifyingthe processefficienciesanddiscovering costsaving&avoidance opportunities.
MakeMyTrip.com2013 – April 2014 DeputyManager NewDelhi and NCR and Punjab – BusinessDevelopment,
BusinessDevelopmentintermsof forwardintegrationbybeingoverall incharge of New Delhi NCRand
Overall responsible forthe team contractinginthe designatedterritory.Leadingthe businessacquisition
process,identifyandprioritizepotential hotel partners/groupwithinthe assignedterritory.
Handlingdestinationsandresponsible forincreasedrevenue andscaleduphealthygrowththrougheffective
Ensure all salesdistributionchannelsare fullyexploitedtobenefitbusiness.
Helpedthe ITteam withthe knowledge of extranetsof competitorstomake a betterextranet.
Establishingandstrengtheningthe relationshipswithhotel andhotel group(bothdecision-makersand
Drivingthe developmentof hotel partnersfromthe designatedterritory.
Identifyanddevelopdifferentsegmentationneedsandimplementthe actionplannegotiate andsecure the
MakeMyTrip.com Jan 2012 – Apr 2013 Senior Market Manager New Delhi and NCR
After successfully handling East India markets (West Bengal/North East/Orissa/Bihar and Jharkhand) single
handedly for3yearsandensuring/creatingvisibilityforthissector,beenpromotedtohandlethe biggestMetro
“New Delhi and NCR”.
Ensuring YOY growth in all respect along with taking the business to the next level.
MakeMyTrip.com 2009 – 2012 Market Manager East India
Handledover1100 plushotelsalongwithsome importantkeychainssuchas Ginger,Mayfairand Rose Valley
Ensuredbestrates& availability andinitiated contract agreements and credit arrangements with suppliers.
Hotel Contracting and Product Development across North and North East India including adventure and
Established initial relationships with local tourism agency as well State tourism.
Developed and implemented sales strategies to deliver set KPI's
Maintained the best and lowest rates for hotels in the cities.
Actively involved in creating the hotel visibility and conversion online.
Analysed the business trends, therefore generating more revenues during the peak season by procuring
inventoriesinadvance withbestdealsandmakingitonlineandoffline forinstantsellingwithbettermargins.
Imparted online business to the Hotels.
Trained hotels on using the Extranet.
Conceptualized&implementedsalespromotional activitiesasapart of marketdevelopment&brandbuilding
effort while enhancing the booking of accommodation through our site.
Transport contracting; therefore bring more and more new vendors with better costing,more availability of
fleets with upright services.
MakeMyTrip.com 2008-2009 Senior Executive-Domestic packages
Fulfilled customerdomestictravel requirementsaccordingtotravel policiesthroughvariousbookingstreams,
including via Phone, E-mail, Walk-ins and Online.
Ensured all transactions are completed error free and clarifying details with customers and suppliers.
Provided information on weather, landscape and environment, accommodation, tours and offbeat
Planned and booked domestic travel itineraries within specified budgetary limitations.
Recommendation from my repeated customers.
JET AIRWAYS 2006-2008 Ticketing
Selling of Domestic flights tickets, via Phone, email and chat.
Also handled cancellations and schedule changes.
Eternity Tours and Travel Pvt. Ltd 2005 – 2006 Ticketing and Packages
Selling tickets to the walk-ins and corporate companies.
Major operations involved in Ticketing such as Issuing, refunds from the Airlines etc.
B.Com Pass from Delhi University in 2008
Completed Diploma Certificate in Travel, Tourism and Hospitality.
from N.K. Bagrodia Public School in 2005(Secured 89%)
Interests and Hobbies:
Travelling and Partying.
Playing Basketball and Football.
Loves to interact with people.
Was awarded as a best seller in Holiday packages (2008-2009)
Was promoted and moved to Business Development – (East India – Market Manger) in 2009.
Promoted from Market Manager to Senior Market Manager in 2011.
Awarded as a Star performer in Hotel Contracting in Feb 2012.
Awarded as a Yodha in Hotel Contracting along with Project in June 2012.
Got the best Team Performance Award in Apr 2013.
PromotedfromSeniorMarketManager to DeputyManagerin 2013, HeadingNew Delhi NCRandPunjabas a
Been awarded as a Rising Star in Hotel Contracting in Sep 2013.
Date of Birth : 31st
Father’s Name : Mr. Kulbhushan Aggarwal
Mother’s Name : Mrs. Seema Aggarwal
Address : G 5/12 Rohini, Sector 11, New Delhi – 110085