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Daniel Beazer
FIVE TECHNOLOGY SHIBBOLETHS FOR 2017
Senior Consulting Analyst
March 16th 2017
WHO WE ARE
2Restricted & Confidential
We deliver
THAT DELIVER EXTRAORDINARY ADVANTAGE
FOR OUR CUSTOMERS
BUSINESS PLATFORMS
ImplementationInnovation Acceleration
Cloud
Solutions
Managed Hosting
Solutions
Colocation
Solutions
Security
Solutions
Managed IT
Solutions
FastFiber Network™
Solutions
3
OPTIMISED MAGENTO STACK
UNLEASHING THE POWER OF MAGENTO
 Cogeco Peer 1 services over Magento platform:
 24x7 support
 Incident Management
 A Magento specialized customer on-boarding session
 Access to the CogecoPeer1 knowledge base
 Our basic monitoring package is included
 Easy access to the sales engineering support teams
 Patch management service
 Magento Optimized Managed Hosting Platform includes:
Web Servers, Database Servers, Load Balancing, Firewalls, SSL Certificated, Advanced
Monitoring, Backups, Optimised OS Builds
 With direct connections to the world’s largest networks, our
customers are just one hop away from their customers
OUR PEERING PARTNERS
4
PERFORMANCE NETWORK
 Fewer hops mean that your traffic takes the shortest and
fastest route possible to your Customers, resulting in
lower latency of your traffic
 If an upstream provider has an issue, your traffic is not
impacted as thousands of alternate routes are available.
BENEFITS TO YOU
5
UNDER PINNED BY A GLOBAL LOW LATENCY NETWORK
OUR CUSTOMERS
6
“I'm a strong believer in a business focusing on its core
competencies well; our core competencies aren't keeping
servers running and having backups -- it's not where we can
operate, and putting resources into that doesn't make sense
at all," he says.
"It's much better to put resources that would have been
those things into improving our own offerings".
FIVE TECHNOLOGY SHIBBOLETHS
7
FIVE TECHNOLOGY SHIBBOLETHS
8
ALL WORKLOADS ARE MOVING TO THE PUBLIC CLOUD
9
Source: Managed Infrastructure
Market Overview 2016, 451Research
OUTSOURCING: THE UNSTOPPABLE TREND
10
Source TechMarketView Offshore Views Q4 2016
• Despite alarms over cyberattack in the last five years,
enterprise spending has been patchy, and actually declined
in 2014
• Enterprise pend is rotating as data and applications move to
the cloud, AV declines, cyber grows
• Organisations will avoid compliance and security spending if
they can
• Compliance fines are a cost of doing business
• Security industry relies on fear uncertainty and doubt
triggering widespread, well-deserved cynicism
• End-to-end encryption is highly successful as used in apps
like WhatsApp, even the CIA finds it hard to break
• Emerging technologies like Blockchain have major potential
SECURITY IS AT THE TOP OF EVERYONE’S AGENDA
11
• Website goes down, but no communication to customers for
24hours, outage attributed to unspecified technical problems
• Rumours circulate that 4mn accounts have been accessed
following a cyberattack, (the 3rd of the year for TalkTalk)
• TalkTalk admits data many have been compromised by
cyberattack, 24 hours after breach, email goes out 72 hours
after the attack telling customers passwords may have been
accessed
• CEO gets in front of media but appears not to know if data is
encrypted, says not obliged to decrypt legally
• TalkTalk messaging becomes increasingly incoherent,
attributes data loss to a DDOS attack, calls SQL injection
‘sequential’
• Tells customers attack ‘only’ 160,000 accounts were affected
(accessed by a 15 year old), even fewer had useful data
accessed, PAN numbers were semi-tokenized
A CASE STUDY IN HOW NOT TO HANDLE A BREACH
12
Can you work out the company from the slogan / corporate statement?
• ‘We offer reliable, scalable and inexpensive cloud computing services. Feel free to join, pay only for what you use’
• ‘We are a bare metal cloud built for developers offering Intel and ARMv8’
• ’Don’t be evil’
• ‘Be connected. Be discovered’
• ‘Life is more fun when you live in the moment’
• ‘Your margin is our opportunity’
• ‘Architect’s of what’s next’
• ‘Our mission and values are here to help people and businesses throughout the world realise their full potential’
• ‘Earth’s most customer-centric Company’
• ‘You have to see it to believe it’
THE ENGLISH LANGUAGE WON’T BITE BACK
13
‘The great enemy of clear language is
insincerity. When there is a gap
between one’s real and one’s
declared aims, one turns as it were
instinctively to long words and
exhausted idioms, like a cuttlefish
spurting out ink’ George Orwell
BIG INTERNET IS TOO BIG TO FAIL
14
Q&A
15

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Cogeco Peer1

  • 1. Daniel Beazer FIVE TECHNOLOGY SHIBBOLETHS FOR 2017 Senior Consulting Analyst March 16th 2017
  • 2. WHO WE ARE 2Restricted & Confidential We deliver THAT DELIVER EXTRAORDINARY ADVANTAGE FOR OUR CUSTOMERS BUSINESS PLATFORMS ImplementationInnovation Acceleration Cloud Solutions Managed Hosting Solutions Colocation Solutions Security Solutions Managed IT Solutions FastFiber Network™ Solutions
  • 3. 3 OPTIMISED MAGENTO STACK UNLEASHING THE POWER OF MAGENTO  Cogeco Peer 1 services over Magento platform:  24x7 support  Incident Management  A Magento specialized customer on-boarding session  Access to the CogecoPeer1 knowledge base  Our basic monitoring package is included  Easy access to the sales engineering support teams  Patch management service  Magento Optimized Managed Hosting Platform includes: Web Servers, Database Servers, Load Balancing, Firewalls, SSL Certificated, Advanced Monitoring, Backups, Optimised OS Builds
  • 4.  With direct connections to the world’s largest networks, our customers are just one hop away from their customers OUR PEERING PARTNERS 4 PERFORMANCE NETWORK  Fewer hops mean that your traffic takes the shortest and fastest route possible to your Customers, resulting in lower latency of your traffic  If an upstream provider has an issue, your traffic is not impacted as thousands of alternate routes are available. BENEFITS TO YOU
  • 5. 5 UNDER PINNED BY A GLOBAL LOW LATENCY NETWORK
  • 6. OUR CUSTOMERS 6 “I'm a strong believer in a business focusing on its core competencies well; our core competencies aren't keeping servers running and having backups -- it's not where we can operate, and putting resources into that doesn't make sense at all," he says. "It's much better to put resources that would have been those things into improving our own offerings".
  • 9. ALL WORKLOADS ARE MOVING TO THE PUBLIC CLOUD 9 Source: Managed Infrastructure Market Overview 2016, 451Research
  • 10. OUTSOURCING: THE UNSTOPPABLE TREND 10 Source TechMarketView Offshore Views Q4 2016
  • 11. • Despite alarms over cyberattack in the last five years, enterprise spending has been patchy, and actually declined in 2014 • Enterprise pend is rotating as data and applications move to the cloud, AV declines, cyber grows • Organisations will avoid compliance and security spending if they can • Compliance fines are a cost of doing business • Security industry relies on fear uncertainty and doubt triggering widespread, well-deserved cynicism • End-to-end encryption is highly successful as used in apps like WhatsApp, even the CIA finds it hard to break • Emerging technologies like Blockchain have major potential SECURITY IS AT THE TOP OF EVERYONE’S AGENDA 11
  • 12. • Website goes down, but no communication to customers for 24hours, outage attributed to unspecified technical problems • Rumours circulate that 4mn accounts have been accessed following a cyberattack, (the 3rd of the year for TalkTalk) • TalkTalk admits data many have been compromised by cyberattack, 24 hours after breach, email goes out 72 hours after the attack telling customers passwords may have been accessed • CEO gets in front of media but appears not to know if data is encrypted, says not obliged to decrypt legally • TalkTalk messaging becomes increasingly incoherent, attributes data loss to a DDOS attack, calls SQL injection ‘sequential’ • Tells customers attack ‘only’ 160,000 accounts were affected (accessed by a 15 year old), even fewer had useful data accessed, PAN numbers were semi-tokenized A CASE STUDY IN HOW NOT TO HANDLE A BREACH 12
  • 13. Can you work out the company from the slogan / corporate statement? • ‘We offer reliable, scalable and inexpensive cloud computing services. Feel free to join, pay only for what you use’ • ‘We are a bare metal cloud built for developers offering Intel and ARMv8’ • ’Don’t be evil’ • ‘Be connected. Be discovered’ • ‘Life is more fun when you live in the moment’ • ‘Your margin is our opportunity’ • ‘Architect’s of what’s next’ • ‘Our mission and values are here to help people and businesses throughout the world realise their full potential’ • ‘Earth’s most customer-centric Company’ • ‘You have to see it to believe it’ THE ENGLISH LANGUAGE WON’T BITE BACK 13 ‘The great enemy of clear language is insincerity. When there is a gap between one’s real and one’s declared aims, one turns as it were instinctively to long words and exhausted idioms, like a cuttlefish spurting out ink’ George Orwell
  • 14. BIG INTERNET IS TOO BIG TO FAIL 14

Editor's Notes

  1. Managing public cloud very time consuming
  2. Voda 2,100 staffers bring call centres back EE bringing back 1,000 BT hiring 1,500
  3. Source for decline in 2014 PwC Open web application security project TalkTalk losing about a third of its value in the last month. News is going to get worst – but mostly for management Wikileaks That's actually a silver lining to all this: end-to-end encrypted apps, such as Signal and WhatsApp, are so strong, the CIA has to compromise your handset, TV or computer to read your messages and snoop on your webcam and microphones, if you're unlucky enough to be a target. Hacking devices this way is fraught with risk and cost, so only highly valuable targets will be attacked. The vast, vast majority of us are not walking around with CIA malware lurking in our pockets, laptop bags, and living rooms.
  4. Qe TalkTalk losing about a third of its value in the last month. It now appears that the hack wasn’t as bad as first thought with ‘just’ 160K customers being affected. And even fewer had any useful data accessed. But the way the whole situation has been handled – fronted by CEO Dido Harding – has made the situation much, much worse than it needed to be. As George O’Connor said in his morning note today “This proves (once again) that TalkTalk  don’t have a clue about what’s going on and have poor levels of monitoring and worse on crisis management”.
  5. If you read the marketing put out by our industry you can see we cl Donald Trump marketing masterclass with his plain English – being able to tell a story in plain simple English will never lose its importance and the best place to learn is from the mastesr AWS, Packet, Google, FB, Snapchat, Amazon , VMWare Microsoft, Amazon, BT (note MSFT used to have the superb tag line of ‘computer on every desk and in every home’)