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Ommnichannel customer journey

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Copyright © 2016 Resulticks.com Mall Beacons/NFC Activities Outdoor Hoardings/Billboards Events In Store Beacons QR code Web Website Web notifications eStore Social Facebook Twitter Youtube Pinterest Mobile SMS In-app notifications OFFLINE ONLINE Discovery Interest SelectionPurchase On-going use/ Upgrade Omnichannel journey in a customer’s cycle

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Ommnichannel customer journey

  • 1. Copyright © 2016 Resulticks.com Mall Beacons/NFC Activities Outdoor Hoardings/Billboards Events In Store Beacons QR code Web Website Web notifications eStore Social Facebook Twitter Youtube Pinterest Mobile SMS In-app notifications OFFLINE ONLINE Discovery Interest SelectionPurchase On-going use/ Upgrade Omnichannel journey in a customer’s cycle