1. RAHUL KUMAR
CONTACT NO- 07042411774/ 08252912870
Email: rahulkumar2295@gmail.com, Rahul.kumar@sakri.in
Career Objective
Challenging growth oriented opportunities in a progressive organization, where my skills
are effectively utilized to improve operation and contribute to organizational success. My
idea of growth is not just in terms of position but also to grow with the demands and latest
technology in this world of cut throat competition and would like to head in life.
KEY PROFILE AREA:-
1 Training in Indian Telecome Industries Manikapur U.P.
2. One Month in Vocational training from Manikapur U.P.
3 Implementation of 5s
4. 3 R
EXPERIENCE PROFILE:
Presently working with Sakri IT Solution PVT. LTD. As Electronics Engineer
from April 2015 to till. (R&D Deptt..)
Key Responsibilities:
• Manage team who work in R&D Department.
• Handling e-mails of customer/ seniors for Quick resolution.
• Worked in F.M Project.
• Worked in Bluetooth Project & Home Theater.
• PCB Designed.
Previous company Kent RO System PVT. LTD. AS Service engineer
From 20th
January 2014 to 20th
April 2015.
• Manage team who work in field.
2. • Resolve customer complain with in TAT.
• Root Cause Analysis for any pending cases, customer/vendor
escalations
• Handling e-mails of customers/vendors for quick resolution
• Spares parts billings of SSF/SSD.
.
• Reporting to superior all reports of field works.
• TAT Analysis of pending works.
• CRM (Software) call entry.
Worked with Dixon technologies (india) Pvt.Ltd pune As
Branch Incharge Of Set top box (Huawei,HD Huawei, Beetel & my box) Repairing since
Dec 2010 to jan 2014.
• Repaired all types of Huawei, Beetel and Tata sky Huawei Setup box.
• Maintains optimum cost effective with branch operation and
maintenance.
• Root Cause Analysis for any pending cases, customer/vendor escalations.
• Handling e-mails of customers/vendors for quick resolution.
• TAT Analysis of pending works.
• TCS (Software) call entry.
• Prepare various reports & Publishing Daily/Weekly Dash Boards
Quality Engineer AI & SMT Department.
Key Responsibilities:
• Deals in All Vendors & customers.
• D.A, I.Q.C, P.Q.C, L.Q.C, O.Q.C, & Customer Satisfaction.
• Daily report and all the data is maintain by day basis.
3. EDUCATIONAL PROFILE:
o B-TECH in electronics & communication Karnatka open University
o 10+2 from B.S.E.B Patna
o Secondary (10TH
) from.B.S.E .B Patna
TECHNICAL PROFILE:-
♦ B.TECH (Electronics & Communication Engg.)
♦ Diploma in Electronics & Communication Engineering from I.A.S.E
COMPUTER SKILLS:-
o P.C Fundamental, MS Dos, MS Office,
KEEN INTERESTS:-
Interacting with people, solving problems intellectually
PERSONAL INFORMATION:-
ADDRESS : vill- noni
Post- nimsar
Dist - gaya
Bihar
Father’s Name : Madhusudan Sharma
Date of Birth : 25th
Dec 1992
Nationality : Indian
Sex : Male
Language Efficiency : Hindi, English
Hobbies : Listening music, Traveling, net surfing
DATE
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