1. CURRICULUM VITAECURRICULUM VITAE
AMRIT SINGHAMRIT SINGH
Career Objective:
Like to take the new challenge and explore the world of opportunities with an organization or company
where I grow and improve my skills with the growth of the company.
Work Experience:
• At the moment operational in Hi-Tek Investigation Services Pvt. Ltd. (Leading Associate of MNC Banks /
Telecom companies for Verification / Collection / Sales & Call Center Services across Delhi / NCR). Working
in this company at different levels since last 12 years. Joined as Field Executive and now serving as Senior
Manager.
Job Responsibilities:-
 As Sr. Manager – Verifications – With Additional Responsibility of HR
( May 2015 to till date)
 All Responsibilities Mentioned as previous designation.
 Taking care of man power recruitment for entire Hi-tek Group.
 Taking reporting from HR Supervisor.
 Prepare presentations for Hi-tek Group for getting new business.
 Prepare Quotations regarding new business with cost & manpower analysis.
 Working on new ways to get candidates with minimal cost input.
 Analysis of Dept. wise churning to reduce it.
 Analyze salary structure of Dept. with cost involved.
 As Sr. Manager - Verifications ( March 2011 to till date)
 Completely responsible for maintain Quality & TAT in Vodafone verification,
Vodafone Welcome Visit & Banking / NBFC Verifications.
 Taking care of man power recruitment.
 Taking reporting from team of Supervisors & Asst. Managers.
 Coordinate with Employers regarding new updates and Business.
 Coordinate with more than 21 Telecom / Banks & NBFC’s like Vodafone, HDFC,
ICICI, Kotak, Bajaj Fin serve, Home Credit, Reliance etc.
 Maintain MIS regarding Quality and TAT
 Maintain complete MIS regarding business development.
 Responsible for Cost management & profitability for the entire processes.
 As Process Manager ( August 2008 to February 2011)
 Completely responsible for maintain Quality & TAT in Vodafone Post-Paid
verification and also in Welcome Visit.
 Taking care of man power recruitment.
 Give induction during new process implementation.
 Coordinate with Vodafone regarding new updates and Business.
 Maintain MIS regarding Overall process.
 As Quality Manager ( May 2006 to July 2008)
 Completely responsible for maintain Quality in Vodafone Pre-Paid,
Post-Paid & PCO verification and also in Welcome Visit.
 Taking care of man power recruitment.
 Given training to new recruiters.
 Coordinate with Vodafone regarding new updates and Business.
Address:-
WZ-92/1, Street no. -1A. 1st Floor,
Guru Nanak Nagar,
Sahib Pura, Near C.R.P.F. Camp.
New Delhi-110018.
Contact no.:- 9899111383 & 9711386809
E-mail:- amritref@gmail.com

2.  Maintain MIS regarding Quality and training.
 As Supervisor (May 2005 to April 2006)
 Completely handling the process of Pre-Paid verification of Vodafone.
 Maintain day by day record of verification.
 Handling complete man power of field and backend. (Approx 100 employees.)
 Coordinate with Vodafone regarding TAT & Quality.
 Making MIS of Pre-Paid verification.
 Entirely responsible for whole process of Pre-Paid verification.
 As an Allocator and Team Leader (May 2004 to April 2005)
 Maintain day by day record of allocation.
 Uploading allocation into software after formatting files.
 Allocate cases to profilers.
 Responsible for quality and TAT of given Zones.
 As Field Executive (Since March 2003 to April 2004)
 Doing field verification at given customers address.
 Collect all necessary details about customers.
 Work should be completed in given turnaround time. (TAT)
 Responsible for field verification.
• 2 years worked with Stanley System Ltd. as Ref. & AC Engineer at Lajpat Nagar.
 (Since August 1997 to January 2003)
Educational Qualification:
• Graduation from Delhi University.
Technical Qualification:
• 2 years certificate course from ITI at Narela in trade of Refrigeration and AC.
• Basic knowledge of computer application. Good knowledge of Excel / PowerPoint / Word / Outlook etc.
Strength:
• I always believe in hard work with excellent quality, a way towards success.
• Positive thinking attitude with focus on achieving goals.
• Training / Counseling / Manpower Management
Hobbies:
• Working on computer.
• Playing cricket & chess.
Highlights:
• Vodafone Certified Trainer..Certified in first attempt with number one position in the segment.
• Won Best Agency Awards From Vodafone on consistent basis under my management.
• Won Best Manager Award in Hi-tek Investigation Services Pvt. Ltd.
• Fetch many new business ventures for the organization to increase the revenue.
Personal Profile:
Father’s name : Late Mr. Satnam Singh
Date of birth : 31st
March 1979
Marital status : Married

3. Nationality : Indian
Language known : English, Hindi & Punjabi.
Date:…../…./201...
Place:-New Delhi.
(AMRIT SINGH)(AMRIT SINGH)