1. Curriculum Vitae
Mr Ben Allen BA (Hons)
Location: Folkestone, Kent Nationality: British DOB: 16/11/1988
Tel No: Home: 01303 252627
Mobile:07912439054 Email: ben.allen264@gmail.com
PROFILE
I am keen, conscientious, diligent, hardworking and reliable. I maintain a punctual and
enthusiastic approach to my working life and relish building new relationships. My common
sense attitude and adaptable nature enables me to get on with my colleagues in the workplace
and I work well on my own and as part of a team. I enjoy new challenges and like to use my
skills to contribute positively to any work situation.
CERTIFICATIONS
I have attained the Chartered Insurance Institute (CII): Certificate in Insurance and am currently
working towards my Diploma.
EMPLOYMENT
July 2015 – Present
Travelers Syndicate Management, 3rd
Floor Exchequer Court, 33 St Mary Axe,
London, EC3A 8AG
Pricing Support Analyst
As part of the Aggregate Management and Pricing Support Team, my role
includes the following duties:
 Benchmark Pricing- This is for Underwriters, covering Energy and Aviation
business, where use of Slips and Frontsheets are utilised to populate a
benchmark price in Travelers' Benchmark Pricing Tool and Control of Well
Tool. This involves regular liaison with the Underwriters and the Aggregates
Team.
 Property Binders- This involves maintaining a binder portfolio of over 100
accounts, advanced excelformula and manipulation, monthly roll-up, liaison
with Travelers offshore team, CAT Modelling Team and the Property
Underwriters.
 Other duties include project work, such as writing Benchmark Pricing Manuals
for each class of business and end-to-end process improvements for the
Property Binder process.
June 2014 – July 2015
Xchanging, Ins-sure House,Trinity Road, Folkestone, Kent, CT20 2RJ
PAS Technician
 Worked in the Account and Reconciliation Team within PAS and dealt
solely with one customer, Axis Capital. I was responsible for reconciling

2. premiums, both direct and via the Bureau, for Company and Lloyds
insurance policies, ensuring that the premiums signed had the correct taxes
and deductions applied. Working to time sensitive service levels, all received
signings had to be completed within two working days. If there were any
discrepancies, I either contacted the relevant broker for clarification, or
corrected the premiums if necessary. I have a good working knowledge of
the Insurance Market Repository (IMR), IRIS and LPC.
 I was the Folkestone Site Innovation Champion. This involved sourcing
ideas for Robotics automation, business improvements and new
opportunities to achieve increased productivity, customer retention and
growth. Points of contact were other Champions and Team Leaders from all
the different departments within Folkestone and other Site Champions
globally. Further duties included organising and chairing meetings,
utilisation of social media, orchestrating workshops and events and an
annual presentation to the CEO of Xchanging.
August 2013 – June 2014
Xchanging, Ins-sure House,Trinity Road, Folkestone, Kent, CT20 2RJ
Treaty Technician
 Worked within the Bureau in the Treaty team; processed treaty statements
once they have been verified and correctly submitted by brokers and perform
technical checks using Xchanging’s POSH system.
 Member of the Employee Engagement Group, where I attend regular
workshops that focus on business solutions, improvements in the workplace,
organising charity events and continually increasing employee engagement.
May 2013 – August 2013
Autogrill Catering UK Limited, Eurotunnel Passenger Terminal Building,
Ashford Road, Folkestone, Kent, CT18 8XX
Crew Member
 In this part time role I fulfilled various tasks including cashing off and
banking tills, stock maintenance, food preparation and cleaning tasks.
Nov 2012 – April 2013
I fulfilled one of my lifetime goals by travelling around Australasia and Asia.
During this time I experienced different cultures and ways of living.
2010- 2012 Saga Holidays, Enbrook Park,Sandgate, Folkestone, Kent, CT20 3SE
Service Delivery Agent
Serving customers aged 50 and over with their holiday booking needs. This
role was phone based and entailed:
 Dealing with Customer Booking Queries
 Taking Payments for bookings
 Dealing with General Enquiries

3.  Informing of potential upgrades available on current bookings.
In addition to my day to day duties:
 I’m an effective team player and extremely eager to learn. Whilst at Saga
Holidays I was keen to gain knowledge and understanding of different
aspects of the business. I worked additional hours to support and aid one of
our Business Analyst’s with their workload. This entailed data cleansing,
report analysis and brainstorm ideas with the end goal to achieve a more
effective and productive working environment for all.
 ‘Aspire’ representative: As the ‘Aspire’ representative for my department I
was our figurehead to attend regular focus workshops to discuss
departmental challenges with the rest of the business. The aim of the
workshops was to develop effective working solutions for the good of the
whole of the company.
 Management Course: Keen to progress I was chosen out of the whole of the
Customer Service department for the Saga Management Course. Alongside
shadowing my manger I completed eight business management modules.
Following the course’s completion in April 2012, I was promoted to a
supervisory role to help and assist new starters into the Customer Service
department.
 Incentive Manager: In order to drive productivity and revenue I set up and
ran a team for a work related incentive scheme for our department. This
successfully increased revenue by 24%.
2005-2010 Welcome Break Group Limited, Eurotunnel Passenger Terminal Building,
Ashford Road, Folkestone, Kent, CT18 8XX
Supervisor Catering
 This was part- time employment which I began during school and then
continued through University. This enabled me to enhance my
communication skills with people from all walks of life, as well as
experience the environment of a work place.
 I was promoted to a Shift Supervisor where I was responsible for delegating
roles to the staff, along with cashing off and banking tills.
 I also fulfilled various tasks including stock maintenance, food preparation
and cleaning tasks.
EDUCATION
2007-2010 University of Kent,Canterbury, Kent
2.1 BA Honours Degree in History.
2000-2007 Harvey Grammar School, Folkestone, Kent
A-Levels
Politics B
History B
Art and Design C
GSCE
Art and Design A
Mathematics A
English B
English Lit B

4. Science: Double Award BB
Business Studies B
Media Studies B
Religious Studies C
German C
OTHER
 Full Clean Driving Licence
 At Sixth Form I was an elected Prefect carrying out activities from hall
monitoring to voluntarily assisting at after school functions. I also acted as a
role model for the younger pupils.
 I attained the highest attendance record in my year during the time I was at
secondary school and pride myself on my punctuality.
 Computer literate in Word, Excel, Powerpoint and Outlook.
 I have completed an intermediate proficiency course in Excel and I am
currently undertaking an advanced proficiency course in Excel.
 I am a PADI certified Advanced Open Water Diver.
 Outside of work I maintain a healthy lifestyle by going to the gym, running
and playing regular 5-a-side football with both colleagues and friends. I also
have a keen interest in Soviet history.
Excellent references upon request