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Raheel Saleem Ismail 
Address : 25-E PlatinumHousing Society Lobo Street Garden West Karachi- Pakistan 
Call : +92 334 3047199 
E-mail : raheel.rayani@hotmail.com 
Date of Birth : 27th January 1987 
Objective 
To work with team spirit in an esteemed organization where my knowledge can be utilized in organizational and personal growth. A challenging 
pos ition in the field of Sales and Marketing that would provide an opportunity for learning and applying to maximize profits through 
developing sales strategies that match customer requirements and promoting products, services or ideas. 
Working Experience 
Mar 04th 2011 – Till Date: 
Presently working at JTM Distribution as a Operational manager of LU Continental Biscuits. 
Roles & Responsibilities: 
 Focus on supervising people and ensure work gets done and Concerned about the quality of work 
 Provide current and prospective employees with information about policies, job duties, working conditions, wages, and 
opportunities for promotion and employee benefits. 
 Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, 
labor relations, and employee relations. 
 Maintain records and compile statistical reports 
 Ensure an accurate and timely monthly, quarterly and year end close. 
 Assist in development and implementation of new procedures and features to enhance the workflow of the 
department. 
 Dealing with clientsresolves their requests, questions and complaints frequently requiring analysis of situations to 
determine best use of resources. 
Mar 23rd 2010 - Mar 03rd 2011 
Working experience as Sales Supervisor at JTM Distributor of Tapal products. 
Roles & Responsibilities: 
 Resolve customer complaints regarding sales and service. 
 Monitor customer preferences to determine focus of sales efforts 
 Direct and coordinate activities involving sales of products, services, commodities, 
 Determine price schedules and discount rates. 
 Review operational records and reports to project sales and determine profitability. 
 Assess marketing potential of new and existing store locations, considering statistics and expenditures. 
Jan 2009- Dec 2009: 
Worked at Central House Hotel (London) as a Night Supervisor in HR Dept. 
Roles & Responsibilities: 
 Planning and organizing accommodation, catering and other hotel services; promoting and marketing the business 
 Managing budgets and financial plans as well as controlling expenditure 
 Analyzing sales figures and devising marketing and revenue management strategies 
 Recruiting, training and monitoring staff 
 Planning work schedules for individuals and teams 
 Dealing with customer, contractors and suppliers complaints and comments 
 Addressing problems and troubleshooting 
 Ensuring security is effective
Jan 2007- Dec 2009: 
Working experience in Odeon Cinema (London) as a Cashier Officer 
Roles & Responsibilities: 
 Receive payment by cash, check, credit cards, or automatic debits. 
 Issue receipts, refunds, credits, or change due to customers. 
 Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate 
change. 
 Greet customers entering establishments. 
 Calculate total payments received during a time period, and reconcile this with total sales. 
 Sell tickets and other items to customers. 
 Keep periodic balance sheets of amounts and numbers of transaction 
Jan 2007- Dec 2010: 
Worked as Packing Officer at GlaxoSmithKline (London) as part time job 
Roles & Responsibilities: 
 Developing new packaging design as per requirement. 
 To finalize the specifications for new packaging material. 
 Maintaining quality standards for incoming materials, ensuring stringent adherence to quality standards, norms & 
practices, identifying gaps & taking corrective action. 
 To carry out continuous improvement in the existing packaging material 
based on the feedback from the plant/ analysis of market complaints. 
 To carry out vendor assessment for quality system check, make necessary 
improvement at their end; make prototype samples for trial purpose. 
Key Skills 
 Good teamwork skills 
 Communication skills 
 Adaptability 
 Good organization and planning skills 
 Creativity 
 Commercial awareness 
 Numerical skills 
Education 
 MBA in Marketing 2014 (3.66 GP) 
Biztek University 
 Bachelor in Commerce(Private) 2010 (Second Division) 
Karachi University 
 IELTS 2006 (5.5 Band ) 
British Council 
 Intermediate in Pre Engineering 2005 (B Grade) 
DHA College 
 Matriculation in Medical 2003 (A Grade) 
Nasra School Karachi 
Computer literacy 
 MS Office Packages 
 Internet Browsing /Email 
 98, 2000 NT professional, XP
Personal Strength 
 Self-Motivated and reliable 
 Flexible and organized 
 Confident in work 
 Communicates well 
 Comfortable in a group environment 
Personal Information 
Father Name Saleem Ismail Rayani 
Status Single 
Nationality Pakistani 
NIC 42201-860088-5 
Language English and Urdu 
References 
References will be furnished upon request.

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Raheel Saleem Ismail resume marketing operations manager

  • 1. Raheel Saleem Ismail Address : 25-E PlatinumHousing Society Lobo Street Garden West Karachi- Pakistan Call : +92 334 3047199 E-mail : raheel.rayani@hotmail.com Date of Birth : 27th January 1987 Objective To work with team spirit in an esteemed organization where my knowledge can be utilized in organizational and personal growth. A challenging pos ition in the field of Sales and Marketing that would provide an opportunity for learning and applying to maximize profits through developing sales strategies that match customer requirements and promoting products, services or ideas. Working Experience Mar 04th 2011 – Till Date: Presently working at JTM Distribution as a Operational manager of LU Continental Biscuits. Roles & Responsibilities:  Focus on supervising people and ensure work gets done and Concerned about the quality of work  Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.  Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.  Maintain records and compile statistical reports  Ensure an accurate and timely monthly, quarterly and year end close.  Assist in development and implementation of new procedures and features to enhance the workflow of the department.  Dealing with clientsresolves their requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. Mar 23rd 2010 - Mar 03rd 2011 Working experience as Sales Supervisor at JTM Distributor of Tapal products. Roles & Responsibilities:  Resolve customer complaints regarding sales and service.  Monitor customer preferences to determine focus of sales efforts  Direct and coordinate activities involving sales of products, services, commodities,  Determine price schedules and discount rates.  Review operational records and reports to project sales and determine profitability.  Assess marketing potential of new and existing store locations, considering statistics and expenditures. Jan 2009- Dec 2009: Worked at Central House Hotel (London) as a Night Supervisor in HR Dept. Roles & Responsibilities:  Planning and organizing accommodation, catering and other hotel services; promoting and marketing the business  Managing budgets and financial plans as well as controlling expenditure  Analyzing sales figures and devising marketing and revenue management strategies  Recruiting, training and monitoring staff  Planning work schedules for individuals and teams  Dealing with customer, contractors and suppliers complaints and comments  Addressing problems and troubleshooting  Ensuring security is effective
  • 2. Jan 2007- Dec 2009: Working experience in Odeon Cinema (London) as a Cashier Officer Roles & Responsibilities:  Receive payment by cash, check, credit cards, or automatic debits.  Issue receipts, refunds, credits, or change due to customers.  Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.  Greet customers entering establishments.  Calculate total payments received during a time period, and reconcile this with total sales.  Sell tickets and other items to customers.  Keep periodic balance sheets of amounts and numbers of transaction Jan 2007- Dec 2010: Worked as Packing Officer at GlaxoSmithKline (London) as part time job Roles & Responsibilities:  Developing new packaging design as per requirement.  To finalize the specifications for new packaging material.  Maintaining quality standards for incoming materials, ensuring stringent adherence to quality standards, norms & practices, identifying gaps & taking corrective action.  To carry out continuous improvement in the existing packaging material based on the feedback from the plant/ analysis of market complaints.  To carry out vendor assessment for quality system check, make necessary improvement at their end; make prototype samples for trial purpose. Key Skills  Good teamwork skills  Communication skills  Adaptability  Good organization and planning skills  Creativity  Commercial awareness  Numerical skills Education  MBA in Marketing 2014 (3.66 GP) Biztek University  Bachelor in Commerce(Private) 2010 (Second Division) Karachi University  IELTS 2006 (5.5 Band ) British Council  Intermediate in Pre Engineering 2005 (B Grade) DHA College  Matriculation in Medical 2003 (A Grade) Nasra School Karachi Computer literacy  MS Office Packages  Internet Browsing /Email  98, 2000 NT professional, XP
  • 3. Personal Strength  Self-Motivated and reliable  Flexible and organized  Confident in work  Communicates well  Comfortable in a group environment Personal Information Father Name Saleem Ismail Rayani Status Single Nationality Pakistani NIC 42201-860088-5 Language English and Urdu References References will be furnished upon request.