3. SOURCES OF DATA
There are two sources of data. They are:
I. INTERNAL SOURCES
II. EXTERNAL SOURCES
4. I. INTERNAL SOURCES:
A large no of organisations generate data as
there regular function, which is internal
information. Internal data may be available about
sales, wages, salary, profit, etc. in the
organisation.
5. II. EXTERNAL SOURCES:
Information collected from outside agencies is
called external data, which can be obtained from
primary source or secondary source.
External sources are of two types:
6. 1. PRIMARY DATA:
The data originally collected by the investigator
is known as primary data.
TYPES OF EXTERNAL SOURCES
7. METHODS FOR COLLECTING DATA
i. INDIRECT PERSONAL INVESTIGATION
ii. DIRECT PERSONAL INVESTIGATION
iii. INFORMATION FROM CORRESPONDENTS
iv. INFORMATION THROUGH MAILED
QUESTIONNAIRE
v. INFORMATIONATION THROUGH QUESTIONNAIRE
THROUGH INVESTIGATORS
9. MERITS:
ORIGINALITY & ACCURACY
FLEXIBILITY
DETAILED STUDY
HOMOGENEITY
USEFUL WHEN THE AREA OF INVESTIGATION IS
SMALL
UNIFORMITY
SIMPLE
i. DIRECT PERSONAL INVESTIGATION
10. DEMERITS:
NOT SUITABLE FOR WIDE AREA
MAY SOMETIMES BE BIASED
COSTLY
INFORMATION MAY BE EXAGGERATED
LENGTHY & COMPLEX
INVESTIGATORS NEED TO BE TRAINED
i. DIRECT PERSONAL INVESTIGATION
11. PRECAUTIONS:
Investigator should be social, laborious and
experienced.
Investigator should be well versed with language,
trade& customs.
The no. of questions should be limited.
Investigator should not use his biased feelings.
Investigator should establish relationship with
appropriate persons.
i. DIRECT PERSONAL INVESTIGATION
12. MERITS:
WIDE AREA COVERED
SAVES LABOUR, TIME & MONEY
FREE FROM BIAS
ADVICE FROM EXPERTS
SIMPLE & CONVENIENT
COMPLETE & ADEQUATE INFORMATION
ii. INDIRECT PERSONAL INVESTIGATION
13. DEMERITS:
LACK OF ACCURACY
CARELESSNESS OF INFORMANTS
PROBLEM IN SELECTION OF INFORMANTS
MAY SOMETIMES BE BIASED
COSTLY
INFORMATION MAY BE EXAGGERATED
INVESTIGATORS NEED TO BE TRAINED
ii. INDIRECT PERSONAL INVESTIGATION
14. PRECAUTIONS:
There should be good no. of informants.
Information collected should be checked with
some references.
Unnecessary suspicion towards the informant
should be avoided.
Investigator should be social, laborious and
experienced.
ii. INDIRECT PERSONAL INVESTIGATION
15. Investigator should be well versed with language,
trade& customs.
The no. of questions should be limited.
Investigator should not use his biased feelings.
Investigator should establish relationship with the
persons.
16. MERITS:
WIDE AREA COVERED
ECONOMY
EARLY DECISIONS
USEFUL WHERE REGULAR INFORMATIONS ARE
REQUIRED
iii. INFORMATION FROM CORRESPONDENTS
17. DEMERITS:
MAY SOMETIMES BE BIASED
DATA COLLECTED MAY SOMETIMES BE
OUTDATED
LACK OF ACCURACY
ORIGINAL DATA NOT OBTAINED
CARELESSNESS OF INFORMANTS
LACK OF UNIFORMITY
iii.INFORMATION FROM CORRESPONDENTS
19. PRECAUTIONS:
Proper and appropriate persons should be selected as
correspondents.
Correspondents should stress on accuracy of data.
Large no. of correspondents should be appointed.
Information collected should be cross-checked with
some references.
Correspondent should be social, laborious and
experienced.
iii. INFORMATION FROM CORRESPONDENTS
20. The no. of questions should be limited.
Investigator should not use his biased feelings.
Investigator should establish relationship with the
persons.
Correspondent should be well versed with
language, trade& customs.
21. MERITS:
WIDE AREA COVERED
ORIGINALITY
DETAILED STUDY
ECONOMY
EARLY DECISIONS
SAVES LABOUR & TIME
MORE RELIABLE INFORMATION
FREE FROM BIAS
iv. INFORMATION THROUGH MAILED
QUESTIONNAIRE
22. DEMERITS:
LACK OF ACCURACY
DEPENDENT ON THE COOPERATION OF INFORMANTS
UNUSUAL DELAYS
NOT SUITABLE FOR ILLETRATES
MAY SOMETIMES BE BIASED
DATA COLLECTED MAY SOMETIMES BE OUTDATED
QUESTIONNAIRE MAY SOMETIMES BE COMPLEX
INCOMPLETE INFORMATION
iv. INFORMATION THROUGH MAILED
QUESTIONNAIRE
23. PRECAUTIONS:
The no. of questions should be limited.
Informants should not use his biased feelings.
Questions should be simple & clear.
Questions should not hurt the social, religious or
emotional feelings of the informants.
Goodwill & cooperation of the informants is required.
iv. INFORMATION THROUGH MAILED
QUESTIONNAIRE
24. Language used should be polite & effective.
Efforts should be made to extract the information as
soon as possible.
25. DEMERITS:
COSTLY METHOD
TIME CONSUMING
USED ONLY BY BIG ORGANISATIONS
MAY SOMETIMES BE BIASED
ENUMERATORS NEED TO BE PROPERLY TRAINED
SUPERVISION OF ENUMERATORS REQUIRED
V. INFORMATIONATION THROUGH
QUESTIONNAIRE THROUGH INVESTIGATORS
26. PRECAUTIONS:
Proper and appropriate persons should be selected as
investigators.
Investigators should stress on accuracy of data.
Large no. of investigators should be appointed.
investigators should be social, laborious and
experienced.
Investigators should be well versed with language,
trade& customs.
v. INFORMATIONATION THROUGH
QUESTIONNAIRE THROUGH
INVESTIGATORS
27. The no. of questions should be limited.
Investigator should not use his biased feelings.
Investigator should establish relationship with the
persons.
28. The data which is collected by some other agency and are
used for further studies.
The various methods for collecting data are :
i. PUBLISHED DATA
ii. UNPUBLISHED DATA
2. SECONDARY DATA
32. SIZE OF QUESTIONNAIRE
SIMPLE & CLEAR
POSSIBLE ANSWERS
USE OF PROPER WORDS
HURTING SENTIMENTS
MATHEMATICAL CALCULATIONS
INSTRUCTIONS & DEFINITIONS
CHARACTERISTICS OF GOOD QUESTIONNAIRE
33. THE FOLLOWING ADDITIONAL POINTS SHOULD BE
CONSIDERED:
COVERING LETTER
SELF-ADDRESSED STAMPED ENVELOPE
ASSURANCE OF CONFIDENCE
NO SOLICITATION
OFFER INDUCEMENTS LIKE: FREE GIFTS,
CONCESSION COUPONS, ETC.
COPY OF RESULT
IN CASE OF MAILED QUESTIONNAIRE
34. PROPER PROCEDURE OF COLLECTION OF DATA
SUITABILITY
MAY BE BIASED
MAY BE OUT-DATED
STANDARD OF ACCURACY
FULL PERIOD OF INVESTIGATION
LIMITATIONS OF SECONDARY DATA
35. THE INVESTIGATOR SHOULD CONSIDER THE
FOLLOWING POINTS BEFORE USING THE DATA:
Are the data reliable?
Are the data suitable?
Are the data adequate?
Are the data collected by proper method?
Who has collected the data?
Are the data biased?
From which source the data was collected?
PRECAUTIONS OF SECONDARY DATA