Premier Field Engineers provide reactive and proactive support to enterprise customers for complex Microsoft technology issues. They act as trusted advisors to customers and help optimize the use of Microsoft products. The role requires in-depth technical expertise in 1-2 Microsoft technologies such as Operations Manager 2007/2005. Travel of 25-30% is expected. Specific skills include configuring and troubleshooting Operations Manager management packs, Windows operating systems, networking, and SQL.

1. SCOM Specialist – Melbourne and Sydney Job Profile Through trusted advisor relationships and through the optimization and successful implementation of technology Premier Field Engineers helps to accelerate customer adoption and productive use of Microsoft products.Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Specifically, a PFE •Is the technical trusted advisor to the Customer and is focused on IT operational health•Deals effectively with enterprise Customers amid highly sensitive situations •Possesses deep level technical expertise in 1-2 Microsoft technologies and solves complex technical problems through sound, creative troubleshooting•Delivers on various premier proactive deliveries from the PFE portfolio of servicesOvernight travel is required potentially up to 25-30%. Job Technology RequirementsManageability- Operations Manager 2007 and Microsoft Operations Manager 2005Manageability Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Operations Manager 2007/2005 system solutions.While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Manageability Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.The Manageability (Operations Manager 2007 /2005) role requires depth knowledge in a number of the following technologies / areas:Operations Manager 2007 and 2005 ArchitectureAudit Collection Services Management pack configuration, development and structure Strong troubleshooting skills and experienceFundamental Windows Operating System knowledge – WMI, performance monitoring.Fundamental networking knowledge – IP, DHCP, DNS, WINS etc.Fundamental SQL knowledge – Configuration and SQL Reporting The following areas may also be beneficial:Knowledge of Microsoft clusteringKnowledge of hardware virtualisation technologiesKnowledge of XMLA working knowledge of AD.A working knowledge of PowerShell.A working knowledge of Vbscript.<br />