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Salesforce and Skype


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Steps for setting up Skype integration, after the Salesforce administrator has done their par.

Published in: Business, Technology

Salesforce and Skype

  1. 1. Skype Integration with Salesforce Using Skype CTI Connector 2.0 David Noble
  2. 2. Prerequisites Salesforce account Unlimited, Enterprise, Professional, or Developer Skype for Salesforce on server Microsoft Windows XP or Vista With Internet Explorer 6 or higher
  3. 3. Install Skype Version 3.0 or higher (tough luck for Mac or Linux) Either or
  4. 4. Install Skype Adapter for Salesforce* * Requires Microsoft Windows 2000, XP or Vista and Microsoft Internet Explorer 6 or higher