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Mannan Syed
Sr. Technical Architect/Solutions Engineer
C: 630-473-5261 Email: msyed252@gmail.com
Overview
Senior IT professional with progressive experience in directing complex projects, developing
strategies and collaborating with and motivating high performance teams. Specialized
knowledge in Business & System Requirement Analysis, Systems Design, SDLC & Project
Management, Systems Administration, designing enterprise architecture and strategic
implementations with proven success in end-to-end project implementations to consistently
surpass business goals, improve operations and drive profitability.
Area of Expertise Includes
 Experience in Architecting infrastructure designs to migrate the different business
Point of Sale application from AS400 and Solaris SPARC platforms to the Linux
platforms. ·
 Developed broad knowledge in various infrastructure capabilities by building
relationships, meeting and collaborating with multiple infrastructure engineers and
architects.
 Responsible for creating Enterprise standard Network Execution
Diagrams/Topology diagrams.
 Responsible for disaster recovery documentation and annualized DR documents of
other Business areas
 Graded NFR (Non Functional requirements) documents for all the applications
infrastructure projects.
 Defined requirements for WebSphere Application Server. Assessed the servers,
storage and infrastructure sizing
 Designed IBM’s WebSphere application server configurations and design
documents
 Created Environment Approach documents to build new infrastructure.
 Created CRE estimates for all Infrastructure hosting projects.
 Designed cost-effective hardware and software solutions that met performance,
availability, capacity and resiliency targets
 Application Performance and Capacity Management: Analyzed and assessed
performance and capacity of application systems and recommended solutions to
address performance and/or capacity issues.
 Ensured availability, resiliency, disaster recovery, capacity, scalability, performance
and cost effectiveness when designing application infrastructure.
 Change Management: Participated in Change Management meetings to investigate
and advise on impacts of proposed changes and also to analyze the upstream and
downstream impacts due to proposed changes.
 Provided technical leadership to engineer optimal application hosting environments;
this included reviewing designs, suggesting optimizations, and approving designs for
the business hosting process.
 Continues to develop and mature the performance engineering role by participating
and promoting regular performance reviews and use/training of key tools such as
Dynatrace, EPCMWeb and IBM Cognos.
 Have experience in managing/ architecting cloud based solutions using technologies
like Pivotal Cloud Foundry.

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Mannan Syed
Sr. Technical Architect/Solutions Engineer
C: 630-473-5261 Email: msyed252@gmail.com
Professional Experience
2010 to Present
Sr. Solution EngineerInfrastructure Architect Allstate Insurance
 Successfully created integrated infrastructure designs to create optimal hosting
environments for various applications for the ATO – Product Operations DCIO.
 Successfully provided technical leadership to solution engineers in order to engineer
optimal application hosting environments; this included reviewing designs,
suggesting optimizations, and approving designs for the business hosting process
 Created environment architecture and infrastructure designs to migrate the Alliance
Point of Sale application from AS400 and Solaris SPARC platforms to the Solaris
x86 platform.
 Initiate and convince architecture and DCIO leadership in the value of creating an
integrated environment roadmap that converged the Alliance application roadmap
with various infrastructure roadmaps.
 Rapidly developed broad knowledge in various infrastructure capabilities by
building relationships, meeting and collaborating with multiple infrastructure
engineers and architects.
 Defined the architecture for software platforms for .NET and JAVA based
applications.
 Developed, designed, and optimized roadmaps for convergence and optimization of
software architectures/performance
 Lead prototyping using direct, hands-on lab experimentation.
 Participated in Change Management meetings to investigate and advise on impacts
of proposed changes and also to analyze the upstream and downstream impacts due
to proposed changes.
 Participated in the work intake process to define responsibilities and complete cost
analysis.
 Assisted with project planning, problem resolution and production support.
 Developed technical documentation in accordance with All State’s procedures and
policies.
 Complied with the standard and organization governance relative to specific
assignments.
 Gathered customer requirements, and recommending cost effective solutions.
 Created solution designs based on Client requirements
 Responsible for implementing and manage best practice migration strategies.
 Responsible for managing discovery tools Responsible for migration design.
 Responsible for implementing and managing Proof of Concepts (POC’s)
 Responsible for installation and configuration of various virtual environments
 Managed cloud based solution using technologies like Pivotal Cloud Foundry.

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Mannan Syed
Sr. Technical Architect/Solutions Engineer
C: 630-473-5261 Email: msyed252@gmail.com
2002 to 2010
Service Engineer Allstate Insurance
 Installed, Configured, Administered and maintained IBM WebSphere Application
Server 6.x/7.x/8.x on AIX /Linux/Windows/Sun Solaris
 Creating clusters according to business needs and installed IBM HTTP server and
plug.-in.
 Involved in the implementing of the WebSphere 7.0 across the different environments
– Dev, QA, UAT, Prod.
 Standardize the process for code releases across the environments of Dev/UAT and
DR
 Perform fixpack upgrades and maintenance releases on the infrastructure.
 Deployed J2EE components on IBM WebSphere Application server and monitored
using Dynatrace.
 Provide level 3 support to the Service Desk (Level1) for issues getting escalated from
a subject matter point of view.
 Problem determination/Resolution of issues escalated via Remedy tickets
 Involved in the quarterly infrastructure weekend changes for testing of BCP (business
continuity plan) setup.
 Setup WebSphere Global Security for access to offshore team members.
 Participated in team meetings and management meetings to resolve issues related to
the various environments.
 Responsible for documenting the various procedures involved in the day to day
maintenance of the various environments
 Created all my business applications Disaster Recovery documents and validated that
in DR exercises
 Worked on PMR’s with IBM to solve various issue related to the environment.
Enabled traces as part of troubleshooting and used collector tool to submit the logs and
traces to IBM after running the must gather scripts and enabling various traces and
taking thread dumps.
 Provide on-call support on a rotation basis.
 Aptitude for troubleshooting and resolving issues even in unfamiliar environments.
 Strong oral and written communication skills
 Ability to handle multiple tasks concurrently with competing deadlines.
 Ability to work collaboratively with team members as well as other parts of the
organization; ability to work independently as well.
·
1998 to 2002
Technology Manager Allstate Insurance
·Major Responsibilities include:
 Worked with Client Advocates to translate business requirements into the physical
implementation of desktops

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Mannan Syed
Sr. Technical Architect/Solutions Engineer
C: 630-473-5261 Email: msyed252@gmail.com
 Select and integrate applications into Desktop configuration(s)
 Worked with Application Suite Stewards in assessing any integration concerns for
new business applications
 Management of NT/Win95 migration, deployment, and software distribution
 Development of test scripts for Desktop configuration(s)
 Test and integrate changes to the EBI and Desktop configuration(s)
 Select and test the business unit’s optimum hardware configuration and any changes to
the configuration
 Contribute to the development of enterprise standard hardware configurations for
Clients
 Work with Workstation Support to ensure smooth implementation of the desktop
configuration on Workstations
 Communications to our clients regarding the technology changes and its training.
 Maintain relationships with other Integration Owners, especially those with shared
applications
 Department Security Coordinator, supported my division and other areas with their
security issues.
 Considered as a SME regarding DSC issues for MCPI division.
 Was promoted to be a VCA who can administer multiple divisions with their security
issues.
 Worked with the SAP security team in implementing the SAP security standards and
also work as a liaison between our dept and the enterprise
 Worked with the AIS regarding the department security related to Mainframe, SAP,
and Windows Desktops.
Computer Skills Systems: Hewlett-Packard HP-UX, IBM AIX, SUN Solaris, SGI Irix, IBM
MVS, IBM PC-DOS, IBM OS/2, Novell Netware, Cisco IOS
Languages: Scripting, FORTRAN, Pascal, Korn Shell
Networks: Strong understanding of packet-switched networking with TCP/IP, NetBIOS,
ethernet, token-ring and associated hardware and software. Strong understanding
of routers, bridges and other networking hardware. Intermediate configuration
knowledge of Cisco 7500, 4000 and CGS+ series routers.
Software: IBM WebSphere Application Server 8 and 7, Compuware DynaTrace and
DCRUM, IVANS, AIR NGP
Education and Recognition’s
* Masters in Mechanical Engineering –Wayne State University
* Bachelors in Civil Engineering – Osmania University
References available upon request