PPMA National Service Debate at CIPD Conf 8 Nov 2012 - Kersten England

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PPMA National Service Debate at CIPD Conf 8 Nov 2012 - Kersten England

  1. 1. Leadership in Turbulent Times – Surfing the waves of change Kersten EnglandChief Executive, City of York Council
  2. 2. A bit about me• Chief Executive of City of York Council• Background in • equalities, organisational development • communities • central/ local Government•Belief in agency of individuals andcommunities•Necessity of respect and collaboration
  3. 3. Our Context – Paradigm Shift Frompaternalistic and‘benevolent’ To catalyst and facilitator
  4. 4. Two Overriding Priorities•City of Enterprise•Resilient, capable communities ….And for the Organisation •Innovative •Entrepreneurial •Resident focussed
  5. 5. Organisational Development Agenda•Structural change•Investment inleadership•Mature,professionalrelationships
  6. 6. Organisational Development Agenda•Investment incommunication•Recognising and celebratingcontributions and excellence•Crowd-sourcing ideas
  7. 7. Utilising talent•Talented individuals in non-worklife•Hierarchy and schemes ofdelegation unhelpful•Proceed until apprehended
  8. 8. First Fruits•Co-producing the future –developing a co-operativelibrary service•Each one teach one on theservice to city programme•Utilising untapped skills
  9. 9. First Fruits•GeniUS ideas•Closing the digitaldivide•Corporate SocialResponsibility•# TeamYork
  10. 10. Offer to public sector workers•No longer a job for life•Can’t keep head down and get on SO•Will offer decent employment•Support to help shape the organisationand wider community•Support informed choices about howservices are delivered
  11. 11. Alternative models of employment •Transfers to other employers •Employee mutual •Self-employment
  12. 12. Things I have learnt / am learning •Find ‘True North’ •Develop strong narrative •Conscious constant articulation •Unlock potential •Co-create / produce
  13. 13. Things I have learnt / am learning •Honour the past •Dissent •Hurt •Create safe uncertainty •Work in the circle of influence •Rest, recuperate •Celebrate
  14. 14. Conclusion•Empower everyone toshape the vision for thecommunity•Make engaging andinvolving staff the priority•The future is more in ourcontrol than ever before

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