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Framing the Value ofParks and Recreation MRPA Annual Conference 2011: Back to our Future September 22, 2011

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“Business ethics is so…negative.”

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Empower othersto improve the world

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Learning across Contexts

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Among my teachers…

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Agenda• The Power of Purpose• Values for Public Service• The Ethics of Engagement

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Way, way back to our future:Learning from Sisyphus • Sisyphus angered gods through a variety of antics. “Accounts vary.” • His sentence was the worst thing the storytellers could imagine for a smart, engaged person.

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A virtuous cycle Purpose Pride Expectations Performance

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Examples Abound

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Aspects of our Purpose

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ELA’s Foundational Values forPublic Agencies • Excellent Public Service • Sound Stewardship of Resources • Fairness

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Excellent Public Service• Valuable contributions to the community• Attentive to community needs• Leadership in establishing community priorities• Pervasive professionalism: competence and service – External: Follow-up, appearance, etc. – Internal: Ongoing improvement

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Sound Stewardship of Resources• Thoughtful expenditures: – Aimed at sufficiency. – Attentive to total cost and value• Investments and expenditures linked to mission and community priorities.• Maintenance and conservation.• Commitment to ongoing improvement.• Informing community of true value proposition.

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Fairness• Consistent treatment• Safety, adequate materials and equipment• Honest and open information sharing• Appreciation for time and effort• Respect

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Please share your thoughts. Current value set based on 50+ working groups and interviews. Do you have something to add? cweinstein@ethinact.com 651-646-1512

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The Old Employment Model: “Master-Slave” Not all slavery structures were/are the same.Slavery didn’t pay off for anyoneSee Eugene Genovese, The Political Economy of Slavery: Studiesin the Economy and the Society of the Slave South, 1965.

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Measuring Engagement• Retention• Safety• Customer Service• Productivity• Profitability Source: Gallup Q12 Summary

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Employee Engagement Drivers • Clear expectations for performance • Adequate materials and equipment • Ability to succeed in assigned roles • A supervisor who cares about subordinates • Co-workers committed to quality work • Opportunities to learn and growSource: Gallup Q12 Summary

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Best Practices from Hospice Care• Group sessions to process, share (and grieve).• Individual relationships pervade teams and enterprise.• Culture of mutual support and awareness

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The oldest leadership seminar If we • Safety and comfort aren’ttellingstories, • Tactical informationotherssurely are! • Problem-solving • Strategic decisions • Who are we???

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Thank you for your attention!Chad WeinsteinEthical Leaders in Action, LLCcweinstein@ethinact.com651-646-1512 “We enable ethical leaders to achieve extraordinary results”