Commission invoice - B2C

1. Commission invoice
In this module, we will discuss :
1. What is a commission invoice?
2. How to download the commission invoice?
3. Understanding the commission invoice CSV

2. What is a commission invoice?
• A commission invoice is a commercial document issued monthly by Paytm Mall
• It includes all the commission details, like the marketplace fee, logistics fee, payment gateway fee etc. of the order
transacted in a particular month
• Commission invoice of a particular month is uploaded on the seller panel on 5th or 6th day of the next month
• It is available in these two formats:
PDF file includes summarized amount of respective
commission charges of all the orders
CSV file includes order level details of all the
charges deducted against an order

3. Downloading Commission
invoice PDF and CSV

4. How to download the commission invoice?
Click on the Payments tab Click on Invoice
Steps to download the Commission invoice via the seller panel-

5. How to download the commission invoice?
a) Click on Commission
b) Choose the desired Year
c) Choose the desired Month
Click on the link and the Commission invoice
PDF will be downloaded in your system
a
b
c
2019.pdf
Steps to download the Commission invoice in the PDF format-

6. How to download the commission invoice?
Sample of Commission invoice PDF
Sample of a commission invoice PDF
a) Invoice Number
b) Commissions charged by Paytm Mall
a
b

7. How to download the commission invoice?
a) Click on Commission CSV
b) Choose the desired Year
c) Choose the desired Month
Click on the link and the Commission CSV
will be downloaded in your system
a
b
c
2019.csv
Steps to download the Commission invoice report in CSV format-

8. How to download the commission invoice?
Sample of Commission invoice CSV

9. Understanding commission
invoice CSV

10. Understanding the commission invoice CSV
• Merchant Id - Unique Id provided to you by the Paytm Mall
• Merchant ID Name - Registered name of the seller
• Order created at - The date at which order was placed by a customer
• Order Id – A unique Id for your order
• Order item Id - A unique Id for your items in an order
• Product Id – A unique Id for your product in your catalogue
• SKU Name - Name of your product
Once you have open the downloaded file you will be able to see following headers:

11. Understanding the commission invoice CSV
• Price – Selling price of your product
• MRP - Maximum retail price of your product
• PG commission – Payment gateway commission charged to you for the order
• MP commission - Marketplace commission charged to you for the order
• Shipping amount – Shipping amount paid by the customer for the order
• MP shipping – Shipping amount paid by the customer for the order exclusive of taxes or GST

12. Understanding the commission invoice CSV
• Item status name - View status of the order here
a) Delivered - Order has been delivered
b) Returned - Order has been returned
• Quantity ordered – Quantity of the product in the order
• Merchant payable – The amount paid to you post deductions
• Logistics penalty – The logistics fee charged in the forward journey of the order returned by the customer (Return after
delivery – DTO order)

13. Understanding the commission invoice CSV
• Reverse logistics penalty – The logistics fee charged in the reverse journey of the order returned by the customer (Return after
delivery – DTO order)
• Merchant cancel MP penalty – Penalty charged to you if the order is canceled from your end
• Merchant cancel PG penalty – Payment gateway fee charged to you for the order returned by the customer (Return before
delivery – DTO order)
• Logistics – If you are using Paytm Mall courier service, then the respective logistic fee is charged to you for the order. In case
the order is returned by the customer, a negative amount will be shown here
• Customer shipping reversal – Shipping amount paid by the customer for the order

14. Understanding the commission invoice CSV
• Shipping recovery PG fee – Payment gateway fee charged on shipping amount paid by the customers
• Shipping recovery MP fee – Marketplace commission fee charged on shipping amount paid by the customers
• SLA breach MP penalty – Penalty charged to you if the SLA of your order was breached
• Marketing fee - Any marketing fee charged to you for the order
• Closing fee - Closing fee charged to you for the order
• Total selling price - Selling price of your product

15. Understanding the commission invoice CSV
• Payout - Date on which payment is processed
• Warehouse Id – Unique ID of your warehouse for which you have received the order
• Final Status – Status of your payout
• a) Refunded – The commission amount reversed to the seller
• b) LMD Adj. - Logistics charges adjusted applicable for an order
• c) Penalty – If any penalty is charged on the order
• d) Payout – Payment is made to you against the order
• Total commission – Total commission charged to you for the order
• Gateway – Gateway ID of the payment

16. Thanks everyone!
For any query, please raise a ticket using the Seller Helpdesk tab on
your seller panel.