Commission update and approval

1. Commission: Update and
Approval
In this module, we will discuss :
1. About commission update
2. Steps to approve an updated commission
3. Steps to check the commission approval status
4. Steps to check the commission structure

2. What is a commission update?
A commission is the updated or new version of the commission that is shared by Paytm Mall in case of any change in the commission
structure.
• Promotional Events keep on running
to boost your sales. So, if there are
any changes made in the
commission during such
Promotional Campaigns, you’ll be
notified with a commission update.
Promotional campaign
• If there is any policy change in
Paytm Mall, the updated
commission will be sent to you
on your Panel.
Changes in Paytm Mall’s policy
• If you add any new Category to
your catalogue, you will receive
an updated commission
request.
New category added by you
Reasons for the commission update-

3. Checking the new commission structure
Once you have logged into the panel, the new commission structure will be visible to you. You will be required to approve
the same
In case you do not take any action within the given timeline, the commission will be auto-approved by the system
Click on the Download tab to download and view the CSV file that contains the updated commission details

4. Steps to approve the updated
commission

5. Click on the Approve tab
To approve the updated commission, follow these steps -
Approving the updated commission

6. Steps to reject the updated
commission

7. Rejecting the updated commission
In case of any variation, you can also reject the updated commission
Click on the Reject tab

8. Rejecting the updated commission
Enter the reason for rejection, click on the Ok button and then click on the Proceed tab
Note- In the case of rejection, all payments for the orders fulfilled during the validity period (for that specific category)
will be processed as per the current/standard commission.

9. Steps to check the commission
approval status

10. Checking the commission approval status
Click on the Payments tab Click on the Commission & Approval tab
To check commission approval status follow these steps-

11. Checking the commission approval status
Click on the Commission Approval tab Apply the date filter
You can check the commission approval status by applying both the date and search filters

12. Here, you have to select the commission status and click on Submit
Actionable commission- check the status of your actionable commissions
Pending commissions- check the status of your pending commissions
Rejected commissions- check the status of your rejected commissions
Approved commissions- check the status of your commissions which have
been approved
Checking the commission approval status
Click on the Search tab to apply the search filter & Submit

13. Steps to check the commission
structure

14. Click on the Payments tab Click on the Commission & Approval tab
To check your commission structure, follow these steps -
Checking the commission structure

15. Here, you have to select the commission type as per your
agreement with Paytm Mall
Here we have taken an example of a category-level commission
Click on Commission-Category
Checking the commission structure

16. Click on Download Category Commissions
Checking the commission structure

17. Here, you can check the commission structure category-wise
This is a sample data of a commission structure
Note – In case of any issue regarding Commission charged, a request should be raised with Support within 3 months of the order date. Any dispute after this
timeline will not be entertained and the commission charged will be deemed to be final and accepted.
Checking the commission structure

18. Thanks everyone!
For any query, please raise a ticket using the Seller Helpdesk tab on
your seller panel