Conflict Card

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Sage Strategies

Career

Sage Conﬂict Q - Card
Steps 4 Prep
• Am I clear on the agenda?
• Am I fully present and open?
• Are my emotions in check?
• What might block success?
• What do they need to know?
• What do I need to do to keep this safe?
• Direct, speciﬁc and non-punishing language?
Manage expectations…

Sage Strategies - www.sage4change.com
evoke|empower|employ

Sage Conﬂict Q - Card
Steps 4 Results
• Am I asking open ended questions?
• Is my mouth closed?
• Am I hearing what’s not being said?
• Am I looking for non-verbal clues?
• Am I asking clarifying questions?
Manage expectations…

Sage Strategies - www.sage4change.com
evoke|empower|employ

Sage Conﬂict Q - Card
Steps 4 Recovery
• What do I really want?
• What could make them act this way?
• What am I afraid will happen?
• What else can be done?
• What’s not being said?
• What do they need to know?
Manage expectations…

Sage Strategies - www.sage4change.com
evoke|empower|employ

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Conflict Card

1. Sage Strategies Business | Leadership | Sales Patricia Weiland , M . A . A . C . C . evoke empower employ 310•503•5856 pw@sage4change.com International Coach Federation Certified Sage Strategies - www.sage4change.com

2. Sage Conﬂict Q - Card Steps 4 Prep • Am I clear on the agenda? • Am I fully present and open? • Are my emotions in check? • What might block success? • What do they need to know? • What do I need to do to keep this safe? • Direct, speciﬁc and non-punishing language? Manage expectations… Sage Strategies - www.sage4change.com evoke|empower|employ

3. Sage Conﬂict Q - Card Steps 4 Results • Am I asking open ended questions? • Is my mouth closed? • Am I hearing what’s not being said? • Am I looking for non-verbal clues? • Am I asking clarifying questions? Manage expectations… Sage Strategies - www.sage4change.com evoke|empower|employ

4. Sage Conﬂict Q - Card Steps 4 Recovery • What do I really want? • What could make them act this way? • What am I afraid will happen? • What else can be done? • What’s not being said? • What do they need to know? Manage expectations… Sage Strategies - www.sage4change.com evoke|empower|employ

Conflict Card

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