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Training Need Analysis
in Church Organization
Toetiek Septriasih, M. Psi., Psi
Pacet, August 10th 2014
It is a learning process that
involves the acquisition of
knowledge, sharpening of
skills, concepts, rules, or
changing of attitudes and
behaviors to enhance the
performance of
employees.
What’s Training?
The Important Things about Training
• It’s not what you want in life, but it’s
knowing how to reach it.
• It’s not where you want to go, but it’s
knowing how to get there.
• It’s not how high you want to rise, but
it’s knowing how to take off .
• It may not be quite the outcome you
were aiming for, but it will be an
outcome.
• It’s not what you dream of doing, but
it’s having the knowledge to do it.
• It's not a set of goals, but it’s more like
a vision.
• It’s not the goal you set, but it’s what
you need to achieve it.
Importance of Training
 Development of Human
Resources
 Productivity
 Team spirit
 Organization Culture
 Organization Climate
 Quality
 Healthy work environment
 Morale
 Image
#1.
Forgetting “the WHY”
#2.
Rushing the learning
process
#3.
Picking the wrong trainer
#4.
Missing the opportunity
to continuously improve
Common Mistakes
How to Make an Effective Training?
Training
Need
Analysis
To identify training
needs at employee,
departmental or
organizational level in
order to help the
organization to
perform effectively.
What’s That?
To ensure that training
addresses existing
problems, is tailored to
organizational
objectives, and is
delivered in an
effective and cost-
efficient manner.
What for?
ADDIE MODEL
#1. ANALYZE
Needs assessment for:
Organizational
Person
Cost benefit
Performance
Work/task
Content
Sustainability -
Suitability
Organizational Needs
What would the church
like to achieve … years
from now?
How would the church
like to be viewed by
customer?
How is the
implementation of
church’s principles and
standards?
Person Needs
• Who will receive the
training?
• Who will conduct the
training?
• What is their learning
styles?
• Do they have required
skills?
• How is their competency
level?
• Etc.
• How much the price?
• How about the funding?
• How about the
training’s return of
investment?
• Etc.
Cost Benefit Needs
Performance Needs
• Are the participants
performing up to the
established standard?
• If performance is below
expectations, can
training help to improve
this performance?
• Is there a Performance
Gap?
Work/Task Needs
• What tasks are
performed?
• How frequently are they
performed?
• How important is each
task?
• What knowledge is
needed to perform the
task?
• How difficult is each task?
• What kinds of training are
available?
Content
• How about:
The training material (ex:
handout, workbook)
The training approach (ex:
cognitive, behavior)
The training model (ex:
indoor, outdoor, classroom,
OJT)
The training method (ex:
discussion, case study,
games, role play)
The training place (ex:
hotels, meeting room, camp)
Sustainability - Suitability
• What will happen after
training?
• How about:
The monitoring
The evaluation
The result
• Does the training become
the best solution to solve
the problem?
• How much the possibility
of training effectiveness?
• Etc.
• Direct observation
• Questionnaires
• Consultation with persons
in key positions, and/or
with specific knowledge
• Review of relevant
literature
• Interviews
• Focus groups
• Assessments/surveys
• Records & report studies
• Work samples
Assessment
Data
Analysing
#2. DESIGN
Must Have Things:
Learning objectives
Learning strategies
Performance test
Public Speaking Training
DOMAIN
• Knowledge
• Skill
• Attitude
QUESTION TO MAKE LO
• What will they know about public
speaking?
• What will they be able to use
their public speaking experience?
• What will they care about public
speaking?
Learning Objectives
Sometimes referred to as intended earning outcomes or course
specific goals
Any kind of method(s), mode(s), model(s) and approach(es) used in
delivery training material.
Place
• Indoor – Outdoor
• Sitting in chair or not
• Etc.
Participant
• Participant amount
• Gender
• Age
• Etc.
3M_A
• Presentation
• Study literature based
• Computer based
• Discussion
• Demonstration
• Game – Simulation
• On The Job Training (OJT)
• Etc.
Learning Strategies
The process of determining the effectiveness of training
Pre Test Post Test
Performance Test
Knowledge before
Skill sample
Knowledge after
Awareness possibility

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TNA_Church

  • 1. Training Need Analysis in Church Organization Toetiek Septriasih, M. Psi., Psi Pacet, August 10th 2014
  • 2. It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees. What’s Training?
  • 3. The Important Things about Training • It’s not what you want in life, but it’s knowing how to reach it. • It’s not where you want to go, but it’s knowing how to get there. • It’s not how high you want to rise, but it’s knowing how to take off . • It may not be quite the outcome you were aiming for, but it will be an outcome. • It’s not what you dream of doing, but it’s having the knowledge to do it. • It's not a set of goals, but it’s more like a vision. • It’s not the goal you set, but it’s what you need to achieve it.
  • 4. Importance of Training  Development of Human Resources  Productivity  Team spirit  Organization Culture  Organization Climate  Quality  Healthy work environment  Morale  Image
  • 5. #1. Forgetting “the WHY” #2. Rushing the learning process #3. Picking the wrong trainer #4. Missing the opportunity to continuously improve Common Mistakes
  • 6. How to Make an Effective Training? Training Need Analysis
  • 7. To identify training needs at employee, departmental or organizational level in order to help the organization to perform effectively. What’s That? To ensure that training addresses existing problems, is tailored to organizational objectives, and is delivered in an effective and cost- efficient manner. What for?
  • 8. ADDIE MODEL #1. ANALYZE Needs assessment for: Organizational Person Cost benefit Performance Work/task Content Sustainability - Suitability
  • 9. Organizational Needs What would the church like to achieve … years from now? How would the church like to be viewed by customer? How is the implementation of church’s principles and standards?
  • 10. Person Needs • Who will receive the training? • Who will conduct the training? • What is their learning styles? • Do they have required skills? • How is their competency level? • Etc.
  • 11. • How much the price? • How about the funding? • How about the training’s return of investment? • Etc. Cost Benefit Needs
  • 12. Performance Needs • Are the participants performing up to the established standard? • If performance is below expectations, can training help to improve this performance? • Is there a Performance Gap?
  • 13. Work/Task Needs • What tasks are performed? • How frequently are they performed? • How important is each task? • What knowledge is needed to perform the task? • How difficult is each task? • What kinds of training are available?
  • 14. Content • How about: The training material (ex: handout, workbook) The training approach (ex: cognitive, behavior) The training model (ex: indoor, outdoor, classroom, OJT) The training method (ex: discussion, case study, games, role play) The training place (ex: hotels, meeting room, camp)
  • 15. Sustainability - Suitability • What will happen after training? • How about: The monitoring The evaluation The result • Does the training become the best solution to solve the problem? • How much the possibility of training effectiveness? • Etc.
  • 16. • Direct observation • Questionnaires • Consultation with persons in key positions, and/or with specific knowledge • Review of relevant literature • Interviews • Focus groups • Assessments/surveys • Records & report studies • Work samples Assessment Data Analysing
  • 17. #2. DESIGN Must Have Things: Learning objectives Learning strategies Performance test
  • 18. Public Speaking Training DOMAIN • Knowledge • Skill • Attitude QUESTION TO MAKE LO • What will they know about public speaking? • What will they be able to use their public speaking experience? • What will they care about public speaking? Learning Objectives Sometimes referred to as intended earning outcomes or course specific goals
  • 19. Any kind of method(s), mode(s), model(s) and approach(es) used in delivery training material. Place • Indoor – Outdoor • Sitting in chair or not • Etc. Participant • Participant amount • Gender • Age • Etc. 3M_A • Presentation • Study literature based • Computer based • Discussion • Demonstration • Game – Simulation • On The Job Training (OJT) • Etc. Learning Strategies
  • 20. The process of determining the effectiveness of training Pre Test Post Test Performance Test Knowledge before Skill sample Knowledge after Awareness possibility