1. The document outlines procedures for responding to a bomb threat at a hotel, including notifying emergency response teams, searching areas, and evacuating if necessary. 2. Key steps include broadcasting a code to alert teams, searching assigned areas within 14 minutes, and evacuating the entire building if a suspicious object is found. 3. Roles and responsibilities are defined for security, management, department heads, employees and emergency responders to ensure a coordinated response.

1. Sequence of events for
a
Bomb Threat

2. Objective
To be prepared and able to search the hotel
for suspicious objects in the shortest
possible time
14 Minutes

3. Process
1. Bomb Threat exercise with plan
2. Bomb Threat exercise but unannounced
3. Bomb Threat exercise with dummy object.

4. RECEIVE THREATNING
CODE 333
CALL
ACTIVATE ERT 1 & 2
SHOW BOMB THREAT
* RM
ALERT CARD
* DM
* DE
* SS
CCTV ROOM TO BE * NURSE* FIRE FIGHTING TEAM
CONTACTED WHILST * MEDICAL TEAMS
"Threat Caller“ PROCEED TO LOCATION
is on line * CMT ASSEMBLY AREA IS FCC
CODE 333 SEARCHING OF AREAS TO COMMENCE
Time keeper report to CCTV
Search teams immobilize after instruction from GM/RM
SERVICE CENTRE Runners to give feedback to CCTV via their
BROADCAST DEPARTMENT HEADS
CODE 333 on pager/mobile
NO WALKIE TALKIE OR MOBILE COMMUNICATION
ALLOWED
IF NEGATIVE AWAIT FEEDBACK FROM GM/RM
ALL CLEAR TO BE
BROADCAST VIA WALKIE
TALKIE & PA SYSTEM via
CCTV
CODE 3
IF POSITIVE FULL EVACUATION UPON INSTRUCTION OF GM/RM
SERVICE CENTRE FCC / CCTV
BROADCAST TO PRESS "DRILL" BUTTON
CODE 3
VIA GROUP PAGE
"CODE 3“

5. Emergency Procedures – All Employees
 All Associates must know the following:
 Where the assembly points areas are.
 Know what the evacuation and
emergency signals sound like.
 Remember to close all office doors and
windows when evacuating your area due
to a fire emergency.
 Know what your specific duties are and
others, for examples who are the ERT
Leaders and ERT Members and Fire
Team.
 Know how to raise the alarm if you
discover a fire:
 Lift then pull handle of emergency
box unit or make call on fire phone
and /or call emergency extension
by touching “0 “on the room phone
or dialing 100.
 Telephone security and / or
switchboard or shout a warning.

6. Service Center / Secretary
Hold up “Bomb Threat Alert Card” upon receiving
bomb threat call
KEEP CALM
Receiver of call to complete the Bomb Threat Checklist whilst caller is on line
Upon raising the card the other Service Centre Agent to broadcast code 333
After completion of call / complete threat form and proceed to FCC
immediately.
DOS will be in FCC
Service Centre Agent……………………….
………………………………………………..
Service Centre Agent receiving the call must report to FCC for further interview
with DOS
REMEMBER CALL MIGHT BE PRE RECORDED-LISTEN CAREFULLY

7. Security CCTV Controller
Await arrival of CMT – Manager – GM or RM
Have copy of complete bomb threat form ready for their perusal
Distribute clip boards and torches to Department Heads
FCC controller to place security officer in FCC for event logging.
A sample of each Department Heads specific checklist and master checklist to be
distributed prior to “Bomb Threat” exercise
If all clear has been given by GM/RM then transmit to BOH areas via paging
system

8. Security Supervisor
 Proceed to FCC upon receiving Code 333
 Await instructions from GM/RM and proceed to pre-assigned post or patrol
 Search areas as instructed with security team and give feedback to DOS
 Complete “Bomb Threat” checklist and investigation form for Dir of
Security
 Search areas:
1. Level B3- Level 9 – Car Park – Training Room
2. GF Car Park –filter pump Room / Paint room
3. Level 12 – 19 Residence
4. Hotel Perimeter and Assembly point areas

9. Security Manager
Proceed to FCC upon receiving Code 333
Prepare set up CMC Centre with help of assistant or designate
Interview employee who received call for further info in FCC
Ensure mobiles and walkie talkies are switched off during search
Info to be relayed via land line ONLY

10. [A] If suspicious object is found advise Senior Management to
CONFIRM - that object found is suspicious – mark location of
suspicious object with red paper close to it
CLEAR - area [ 1 floor above 2 floors below]
CORDON - area off [ emergency tape] and let officials from
Abu Dhabi Bomb unit deal with matter
Always remember – prevent injury or death- suggest FULL
EVACUATION if object is found / as per Loss Prevention Manual
[B] If suspicious object not found give all clear no FCC
•Await further instruction from GM/RM
•If police involvement is requested by GM/RM arrange for security
supervisor to meet Police and bring them to FCC / or CMC

11. Department Heads
 Proceed to FCC upon receiving Code 333
GM/RM will brief you of situation
Walkie Talkie and torches will be distributed
Return to your departmental command posts and
brief your staff
Assign Search Areas and await all clear from your
departments search teams
Communicate search results to FCC

12. All Employees
Follow instructions of supervisor to commence search in your specific area or
department as predetermined
If object is found give immediate call to FCC on ext 100 or send your runner to
communicate this to your Department Head
ONLY EVACUATE
IF MESSAGE IS GIVEN
TO DO SO

13. 3. CALLER’S VOICE
BOMB THREAT CHECKLIST Man Woman
CALL CHECKLIST Gay Child
Old man Calm
When received a telephone call and confirmed to be a bomb threat should remain calm; demonstrates Excited Fast
interest; keep the person on phone if possible longer time; try to write the maximum details. If the
Rasp Slow
caller demonstrates little interest in talking, request him to repeat what was said, because of problems
in telephonic call. Angry Nasal
Crying Lisp
REMEMBER THE CALL MAY BE PRE-RECORDED Accent Deep
Clearing throat Ragged
1. QUESTIONS: Cracking voice Laughter
When is the bomb going to explode? Screaming Disguised
Slurred Scared
Where is the bomb right now? Ragged Laughing
Familiar: _____________________________________
Is the bomb in (fictitious place)? Others: ______________________________________
4. BACKGROUND SOUNDS
Did you see this bomb? Street noises Engines or motors
Factory machinery Office machinery
Why did you inform this? House noises Kitchen noises
Voices Laughs
What kind of bomb is it? Animal noises Music
Static Long distance
Why do you want to explode? Public telephone PA System
Without backgrounds noises
Did you place the bomb? Others: ______________________________________
5. BOMB THREAT LANGUAGE
Why did you do this? Well-spoken Incoherent
Message read Irrational
Is because of (fictitious event)? Slang or foul Message taped
Language errors Technician terms
What is your address? Pronunciation: ________________________________
Other: _______________________________________
What is your name? 6. CALL’S INFORMATION:
Place call received:
Do you want to kill somebody? Date call received:
Time call received:
Is (fictitious person) that you want kill? Duration call received:
Telephone number at which call is received:
2. EXACT WORDING OF BOMB THREAT: Identification call received:
________________________________________________________________________________ Your name:
________________________________________________________________________________ Your position:
________________________________________________________________________________
____________________________________________

14. Bomb Threat Card
ALERT
CODE 333 

ERT
DOS / SS
BOMB THREAT  GM/RM
 DOC
ALERT  FLSM
 DOE
CARD  ALL DEPARTMENT HEADS
/ EXCOM

15. Other data:___________________________________
BOMB THREAT CHECKLIST ______________________________________________
SECURITY INVESTIGATION KEY-QUESTION:
Why this specific place can be a bomb target?
1. WITNESSES: _____________________________________________________________
Threat Receiver: _______________________________
Name: _______________________________ 3. ANALYSIS OF THE FEATURES:
Function: _____________________________ FALSE THREAT INDICATIONS
ID: __________________________________ REAL THREAT INDICATIONS
Responsible for the threatened place: 4. OPERATIONAL DECISION
Name: _______________________________ EVACUATION
Function: _____________________________ Not to evacuate the place
ID: __________________________________ Total evacuation of the place
2. COLLECTED DATA: Partial evacuation of the place
FALSE threats characterizing factors: Evacuation areas and distances:
Threat with hoax features _____________________________________________________________
Exist historic of false threats _______________________________
Related futile circumstances with the threat SEARCHES
It does not have related important circumstances with the threat Searches with aid of local people
Small lapse of time for the explosion Searches with SECURITY officers
No suspicious object was indicated Searches cancelled. Motive:
No suspicious object was located Necessity of specialized team
It does not have witnesses of the planning of the attempted Located suspicious object
It does not have indication of the accurate location of the bomb Explosion
It does not have material trashes of explosives or components of the Other: _______________________________________
bomb SUPPORTS
It does not have real attempted bombing against the threatened place Bombs and Explosives Unit
No person is potential target of death threat EOD Unit
Other data: __________________________________ Fire Department
______________________________________________ Ambulance Team
REAL threats characterizing factors: Others: ________________________________________
Threat with crime or terrorism features _________________________________________________
It has a suspicious object indicated by the threatening one 5. ENDING OF THE OCCURRENCE
It has a located suspicious object Nothing located, liberated area
It has identified witness of the planning of the attempted Action of specialized team
It has an indication of the accurate location of the bomb Incident register in the SECURITY Control
It has material located explosive trashes Others: ________________________________________
It has real attempted bombing against the threatened place _________________________________________________
It has related important circumstances with the threat 6. SECURITY OFFICER IN CHARGE
Exist people who are potential target of death threat Name: ________________________________________
ID: ___________________________________________
Dept: ______________________________________