WEB 2.0 ECM = ECM 2.0


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Enterprise content Management in Web 2.0 environment

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  • About Open Text Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46,000 customers and millions of users in 114 countries. Features Open Text Social Media brings together all of the social tools that have defined the modern Internet into a safe organizational framework. Click the links below to learn more about the features of Open Text Social Media: Personal Dashboard Drive personal productivity with easy access to the user’s profile and current status message. Create a list of “My People” with their status and presence indicators, an icon view of the communities that the user has access to, and a list of pending community invitations and “My Watches.” Communities Provide community spaces to unite distributed teams, both inside and outside the organization. A Community provides a virtual space where a group of people can work together electronically by sharing thoughts, opinions, and information through a combination of discussions, document/file sharing, and wikis. Profiles Automatically generate a rich, descriptive profile for every user. Users can edit their own profiles, add a photo, update their status, and view other people’s profiles. Mini-Profiles are also generated, allowing zero-click contextual display of a user’s name, photo, contact information and presence status. Blogs and Microblogs Offer information workers the opportunity to contribute their knowledge and experiences. Each user has a personal blog that is published in tandem with their personal profile. Users can create, edit, and delete their own blog postings and also view and comment on other people’s blogs. The blog feature enables users to email blog content conveniently via their preferred email client. Wikis Encourage collaborative content creation and capture information from the users in a community. The Wiki tab within a community provides a simple WYSIWYG wiki system. Page linking is supported and an automatic navigation pane expands as new pages are created. Users can edit, comment, view past versions, email out, tag, and watch wiki pages. Documents Bring content into the social space. A Documents tab provides a place for users to work collaboratively on posted content. Users can comment, view history and subscribe to a Watch to be notified of document changes and updates. Social Search Discover people and content in context. Rapid search delivers relevant content, people, and communities simultaneously and displays relevancy-ranked results. Fully respecting permissions ensures users find results from only the communities they have access to. Real-time indexing ensures immediate search results and handles all community data as well as many common file types. Mobile Access Support for Apple iPhone and RIM BlackBerry mobile platforms is available, bringing an enriched user experience to this next generation of smart handheld devices.
  • IBM Lotus Connections is social software designed specifically for business. Release 2.5 adds a host of new features to help you deliver even more results, including: Improvements to Communities Communities can be enhanced with additional tools: communitiy activities, blogs, files, and wikis. Community discussion forums have a new look and now show the number of replies for each topic; community owners can customize the look of their community and move widgets around on the community's home page. Wikis Wikis let you create sites to collaboratively author and share documents. Built-in revision history makes it a snap to roll back to previous versions. Files Files makes sharing files with other people a snap, and reduces inbox bloat. Mobile access Support for mobile browser to Lotus Connections Profiles from Apple iPhones or Nokia s60 devices. Federated Updates The Connections home page has a new Updates tab that lets you see news items relevant to you from across your social network. Use the "discover" tab to easily browse content from across all of connections. Microblogging Profiles now features status updates and a profile "board" that lets you easily post messages to other users' profiles. Go to the profiles home page to see a list of status updates for all the people in your social network. Discover profiles by expertise with the organization-wide tag cloud. Improved Search Easily search all connections applications, and filter by tags, person, or time range. Activities & Blogs feature Community Integration Tired of adding the same people to an activity or blog in order to share it with them? Use a community to start group-centric activities or blogs.
  • Collaboration Features Tasks Create, assign and track the progress of tasks. Announcements Share news and information with users or team members. Calendars Create and share calendars with team members, create meetings and manage recurring events. Document Libraries Share and manage related documents through a library of multiple documents. Form Libraries Create and Share XML or InfoPath based Forms. Contacts Share contact information with your team so they can keep in touch. Surveys Create a Poll that your team can vote on, with customizable survey options. Discussion Forums Discuss related issues with your team and easily references resources. Links Share useful links and external information with your team. Custom Lists Create a custom list with the information and data you need to share. Alerts Receive alerts as they happen or on a schedule notifying you when changes happen. Microsoft Office Integration Integration with the Office 2007 Suite including offline support for Access, Outlook and content support for Excel, PowerPoint and Word. Outlook 2007 Integration Document libraries can be taken offline into Outlook 2007 folders and changes synchronized back to SharePoint when you are online. T wo-Way Groove Synchronization Synchronization through Office Groove Workspaces allow for easier external communication with partners and customers. RSS Feeds RSS Fees are automatically generated for any list, allowing for easier notification of changes. Document Versioning Major and Minor version numbers are supported when documents are updated. PDF Support Adobe PDF documents are indexed and the contents are searchable within your SharePoint site. Manage Document Metadata Store different types of content with similar metadata in the same library.
  • WEB 2.0 ECM = ECM 2.0

    1. 2. What is Web 2.0? <ul><li>Introduced by Tim O'Reilly at a conference in 2004 </li></ul><ul><ul><li>Not just technology </li></ul></ul><ul><ul><li>But more emphasis on culture </li></ul></ul><ul><ul><ul><li>Cultures </li></ul></ul></ul><ul><ul><ul><li>Sharing, Connected, Openness, Participatory </li></ul></ul></ul><ul><ul><ul><li>People are very passionate about it </li></ul></ul></ul><ul><li>Technology </li></ul><ul><ul><ul><li>Platform for open, standard –based applications </li></ul></ul></ul><ul><ul><ul><li>Platforms for new development and mash-ups </li></ul></ul></ul>
    2. 3. Web 1.0 Web 2.0 Publishing Participatation Content management, presentation Content reappropriation ( eg. Mashups) Directories Tagging Users obsrve, lister to website Users add value, co-create They, the media (control held by a few) We, the media ( we create the media) Macro-content Micro-content Authority is key Collective decision making Versions and major releases Contineous micro enhancement Taxonomy Fosksonomy In authors we trust In users we trust Harnesing of authority’s intelligence Harnessing of collective intelligence Control Cooperation
    3. 4. Web 2.0 applications <ul><li>Tools </li></ul><ul><li>- Blogs -Wikis -Instant Messaging -Sharing </li></ul><ul><li>-Tagging -book marking -ranking -RSS </li></ul><ul><li>-Micro blogging -Social Networks -Podcasts </li></ul><ul><li>Mashups etc. </li></ul><ul><li>Implications </li></ul><ul><li>Content management became less about storage and maintenance, and more about action and collaboration </li></ul><ul><li>Socialization of business applications </li></ul><ul><li>Data centric models to people drive applications </li></ul><ul><li>Put an end to email overload </li></ul><ul><li>Bridge distributed and cross functional teams </li></ul><ul><li>Connect knowledge experts to knowledge workers </li></ul><ul><li>Collaborate on documents and project- anywhere any time </li></ul>
    4. 6. <ul><li>Open Text Corporation, Canada . </li></ul><ul><li>Collaboration and community Management Products </li></ul><ul><li>Open text communities of practice (stand alone) </li></ul><ul><ul><li>community workspaces, forums, blogs, FAQs, question and answer desk, community calendars, personal front page, and more </li></ul></ul><ul><li>Open text Extended collaboration </li></ul><ul><ul><li>community workspaces, tasks, polls, discussion forums, blogs, FAQs, community calendars, wikis, real-time collaboration, and more. </li></ul></ul><ul><li>Open text Social Media </li></ul><ul><ul><li>communities, blogs, and wikis, can find each other using social search, and have the choice of Web or mobile access (blackberry). </li></ul></ul>Open Text ECM Suite
    5. 7. IBM Content Manager Collaboration Edition <ul><li>Best-of-breed IBM collaboration software (IBM Lotus Quickr) and IBM's industry leading IBM Content Manager product offering. </li></ul><ul><ul><li>Incorporate existing ECM content into Lotus Quickr team spaces </li></ul></ul><ul><ul><li>Transfer content authored in Lotus Quickr to an ECM system for storage and management </li></ul></ul><ul><ul><li>Search ECM content from Lotus Quickr: </li></ul></ul><ul><ul><li>Interact with ECM content via Lotus Quickr connectors </li></ul></ul><ul><li>Feature </li></ul><ul><li>Home page Profiles Communities Activities Files Blogs </li></ul><ul><li>Wikis Bookmarks Social Mobile Access (iphone, Nokia s60) </li></ul>
    6. 8. Microsoft SharePoint <ul><li>Empower Teams Through Collaborative Workspaces </li></ul><ul><li>Connect Organizations Through Portals   </li></ul><ul><li>Enable Communities with Social Computing Tools </li></ul><ul><li>Reduce Cost and Complexity for IT by Using an Integrated Infrastructure, Existing Investments, and an Extensible Architectural Platform </li></ul><ul><li>Collaboration Features </li></ul><ul><li>- My sites -People Search -Blogs -Wikis -Tasks </li></ul><ul><li>- Announcements -Calendars - Document Libraries </li></ul><ul><li>-Surveys -Discussion -Forums - Alerts -RSS Feeds </li></ul><ul><li>-Document Versioning </li></ul>
    7. 9. Alfresco (Open source) <ul><li>Personalized Dashboard </li></ul><ul><li>Shared Site Dashboard </li></ul><ul><li>Reuse Best Practice </li></ul><ul><li>Site Activity feed </li></ul><ul><li>Search for People and Experts </li></ul><ul><li>Discussion Groups </li></ul><ul><li>Content tagging </li></ul><ul><li>Site Calendar </li></ul><ul><li>Publish to defacto Blogs and Wikis </li></ul>
    8. 10. <ul><li>Source : </li></ul><ul><li>Forrester Wave Q3. 2009 </li></ul>
    9. 11. <ul><li>Thank you </li></ul>