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Enterprise Social Software from IBM


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Enterprise Social Software from IBM. A look at Lotus Connections 2.5.

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Enterprise Social Software from IBM

  1. IBM Lotus Connections 2.5
  2. Agenda <ul><li>Market Trends     </li></ul><ul><li>Success with Social Software </li></ul><ul><li>Lotus Connections 2.5 </li></ul><ul><li>Lotus Connections Extensions </li></ul><ul><li>Resources </li></ul><ul><li>Q&A / Discussion </li></ul>
  3. Market Trends
  4. Global Market Changes Effecting all Businesses <ul><li>Emerging economies and opportunity growth </li></ul><ul><li>New business models </li></ul><ul><li>Global competition and changing cost structures </li></ul><ul><li>New customer demands and eroding customer loyalty </li></ul>We Need a Smarter Workforce
  5. New Imperatives for Business Success I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE Need to increase efficiency and effectiveness of business processes using existing resources and people to enhance productivity. SMART WORK AGILITY INNOVATION Organizations must tap into the intellectual capital of the entire value chain, correlating insights and anticipating opportunities and threats . Create a competitive advantage that is sustainable in today's business dynamic climate by leveraging innovation across your value chain and creating strong relationships
  6. How Lotus Connections Meets Today's Business Imperatives SMART WORK AGILITY INNOVATION Profiles allows you to find the existing expertise you need Best practices can be shared using Activities templates New hires contribute quickly as they learn from Communities Personal file sharing avoids bad decisions based on old information Discover trends and research via Bookmarks Blogs provides subject matter experts and teams a way to share industry insight Quickly create new content with Wikis Get breaking news from the homepage Speed time to market by applying the best resource and execution via Activities Access the power of your professional network from applications you already use Virtual focus groups via customer Communities I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE
  7. Lotus Connections 2.5
  8. Social Networking…… &quot;It will eventually be seen as essential to all large firms, encouraging more open and transparent communications with staff around the world, and helping to improve relations with existing and potential customers.&quot; Nikos Drakos, Research Director at Gartner , July 2008 “ Study encourages businesses to embrace social networking” &quot;IBM Lotus Connections marked an early entry into enterprise social tools, and that has helped keep the IBM Lotus offering at the head of the pack in functionality. IBM’s modular approach will allow it to continue to introduce new functionality aggressively.&quot; The Forrester Wave ™: Collaboration Platforms, Q3 2009, Forrester Research, Inc., August 6, 2009.
  9. Beta Customer Quotes for Lotus Connections 2.5 “ Lotus Connections allows employees to easily communicate, cooperate, collaborate and connect to and with each other. It's invaluable for our organisation” - e-office “ Every company should have this!” “ Connections 2.5 is a very strong release of Connections with social networking features that are desired in the marketplace. As an IBM Business Partner we are very excited to take this product to market. We have been providing many customer demo's of Connections 2.5 and have received alot of positive feedback from our customers.” - Ascendent Technology “ 2.5 is a big improvement over previous versions and the new functionality has exceeded expectations of what users were asking for.” - Cardiff University “ Lotus Connections allows your organization to leverage first class social collaboration tools in a secure manner” - Softchoice “ Installation is easy and there are many functions.”
  10. Most Valuable Feature Awards go to... Source: Beta participants answers to “Describe the most valuable features of Lotus Connections 2.5.” <ul><ul><li>“ Love the new features across the board - status updates, customisable communities, dedicated search and new mobile access . A great job on the new functionality.” </li></ul></ul><ul><ul><li>“ The new homepage showing the updates is a great tool to stay up to date! ” </li></ul></ul><ul><ul><li>“ The River of News , Files, and Wikis will take Connections to the level of a true collaboration suite . </li></ul></ul><ul><ul><li>“ The communities, homepage news, and files were great updates and additions that will provide the most value to our users. </li></ul></ul><ul><ul><li>“ Home , Profiles, Blogs, Files and Wikis are THE most used features on the web that MUST be available on a socializing platform.” </li></ul></ul><ul><ul><li>“ Great way to share information across departments and business units, very addictive .” </li></ul></ul>
  11. What's New with Lotus Connections 2.5 <ul><li>Enhanced customer communities to elevate relationships and revenue </li></ul><ul><ul><li>New Services - Wiki and Files Capabilities </li></ul></ul><ul><ul><li>Improved Community Experience </li></ul></ul><ul><ul><li>New Micro-blogging feature </li></ul></ul><ul><ul><li>New Updates Homepage </li></ul></ul><ul><ul><li>Mobile Support </li></ul></ul><ul><li>Integration to enhance social software experience </li></ul><ul><li>Advanced Profiles functionality to promote social interaction and adoption </li></ul><ul><li>New ways to extend Lotus Connections </li></ul>Blogs Communities Bookmarks Activities Profiles Homepage Wikis Files
  12. Wikis Wiki Collaborative Editing <ul><li>Rich navigation and tagging making it easy to find information </li></ul><ul><li>Supports tables, images, document uploads, tags and more </li></ul><ul><li>Stand-alone service or integrated with a community </li></ul><ul><li>Jointly create and edit web content using rich text editor </li></ul><ul><li>Notifications of new content, versions and pages </li></ul><ul><li>Version tracking </li></ul>
  13. <ul><li>Post your key files and easily share them </li></ul><ul><li>Organize and tag files so they can be found quickly by you and others </li></ul><ul><li>Social data such as ratings, downloads, comments, etc. </li></ul><ul><li>Filtering information </li></ul><ul><li>Integration with Communities </li></ul>Files Files
  14. <ul><li>Reach out to communities of customers, partners and employees </li></ul><ul><li>Gives you a variety of tools to reflect your goals and needs </li></ul><ul><li>Work more effectively in your customized communities </li></ul><ul><li>Ability to join, leave or mail a community </li></ul><ul><li>Integration with other Lotus Connections services </li></ul><ul><li>Easy link back from other Lotus Connections services to a Community through the Community Card </li></ul>Communities Community Page
  15. <ul><li>Personalize the look and feel of your community, including theme templates </li></ul><ul><li>Choose tools that are appropriate for your community's collaboration needs, all scoped to your community. </li></ul><ul><ul><li>One place to go to for access to: Activities, Blogs, Forum, Wikis, Files, Bookmarks and Feeds </li></ul></ul>Communities Community Page Customization
  16. <ul><li>Brand new redesign of the forum surfaces relevant statistics and popular discussions </li></ul><ul><li>Easily receive notifications on a particular topic </li></ul><ul><li>Ability to Pin this Topic so it will remain as a priority discussion topic </li></ul>Communities Discussion Forum
  17. <ul><li>Integration with Communities and automatic access control </li></ul><ul><li>Link back to Community with Community Card </li></ul><ul><li>E-mail notifications and filtering </li></ul>Activities Activities
  18. <ul><li>Home Page Updates </li></ul><ul><li>Updates tab provides the latest information for all the Lotus Connections features </li></ul><ul><li>Filter news based on your network </li></ul><ul><li>Micro-blogging </li></ul><ul><li>Discover tab allows you to see what others are doing in your network </li></ul>Home
  19. Home Home Page Watchlist <ul><li>Updates sent directly to your Home page </li></ul><ul><li>Micro-blogging </li></ul><ul><li>Watchlist tab provides updates on people and tags that you are following </li></ul>
  20. <ul><li>Search across all the Lotus Connections services and retrieve the results in one consolidated view </li></ul><ul><li>Search results based on social data and relationships </li></ul><ul><li>Filter advanced search based on features that interest you </li></ul>Home Search
  21. Profiles My Profile <ul><li>Update your profile with your current personal status and notify your network </li></ul><ul><li>Easy access to Contact Information and About Me </li></ul><ul><li>Post messages to people in your network </li></ul><ul><li>Find people by clicking on the cross-organization tag cloud </li></ul><ul><li>Tap into people's expertise without interrupting them </li></ul><ul><li>Report to chain </li></ul>
  22. Profiles Profile Home Page <ul><li>Update your profile with your current personal status and notify your network </li></ul><ul><li>Add comments to others status here or respond to comments </li></ul><ul><li>Access to Organizational tags for fast and easy ways to search profiles by using tags </li></ul><ul><li>Easily search for other people in your organization </li></ul>
  23. <ul><li>Formerly known as Dogear </li></ul><ul><li>Store bookmarks in a central location </li></ul><ul><li>Easily publish some or all your Bookmarks so that others can see your collection of content </li></ul><ul><li>Community bookmarks provide all members of the Community access to recommended bookmarks </li></ul>Bookmarks Bookmarks
  24. <ul><li>Easily rate blogs </li></ul><ul><li>Enhance blogs with the file upload utility in order to add graphics, podcasts, or various other files. </li></ul><ul><li>All members of a Community automatically have access to a Community blog </li></ul><ul><li>Link back from the Community Blog to the Community with the Community Card </li></ul>Blogs Blogs
  25. <ul><li>Delivering services and functions that you want while mobile </li></ul><ul><li>Built-in to Lotus Connections server </li></ul><ul><li>Mobile web client, designed for mobile browser </li></ul><ul><li>iPhone and Nokia S60 device support </li></ul>Mobile Support Mobile
  26. Lotus Connections 2.5 Extensions
  27. Extending Lotus Connections <ul><li>Delivering the most complete set of social software services enabling rich integration with IBM products and other solutions </li></ul>PEOPLE PLACES CONTENT
  28. Extending your Social Network with IBM products <ul><li>IBM Lotus Notes </li></ul><ul><li>Activities sidebar </li></ul><ul><li>Business Card </li></ul><ul><li>Bookmarks </li></ul><ul><li>Search </li></ul><ul><li>IBM Lotus Sametime </li></ul><ul><li>Post chat to an Activity </li></ul><ul><li>Post chat to Community Forum </li></ul><ul><li>Business Card </li></ul><ul><li>IBM Lotus Quickr </li></ul><ul><li>Add page to Activity </li></ul><ul><li>Publish to Quickr </li></ul><ul><li>Community Wiki </li></ul><ul><li>IBM WebSphere Portal </li></ul><ul><li>Portlet integration with services into pages and sites </li></ul><ul><li>Service Portlets </li></ul>Home page Communities Blogs Bookmarks Activities Profiles Wikis Files
  29. Extending your Social Network with other applications <ul><li>Microsoft Office </li></ul><ul><li>Upload Files to Activities </li></ul><ul><li>Search Profiles </li></ul><ul><li>Add to your blog </li></ul><ul><li>Create Activity ToDos </li></ul>Home page <ul><li>Microsoft Outlook </li></ul><ul><li>Business Card </li></ul><ul><li>Search services </li></ul><ul><li>Microsoft SharePoint </li></ul><ul><li>Business Card </li></ul><ul><li>Profiles Search </li></ul><ul><li>Tag cloud web part </li></ul><ul><li>SuccessFactors </li></ul><ul><li>Exchange Profile data </li></ul><ul><li>Business Card </li></ul>Communities Blogs Bookmarks Activities Profiles Wikis Files
  30. Summary <ul><li>A flatter, smarter and smaller world creates new challenges </li></ul><ul><ul><li>A need to work smarter </li></ul></ul><ul><ul><li>A need for more insight </li></ul></ul><ul><ul><li>A need for advantage </li></ul></ul><ul><li>IBM is one of the leaders in Social Software for business and delivers capability today to help meet those challenges </li></ul><ul><li>New innovations will extend IBM's leadership </li></ul><ul><ul><li>More dynamic profiles allow employees to work smart and faster </li></ul></ul><ul><ul><li>New Wiki and file sharing add powerful collaboration capabilities </li></ul></ul><ul><ul><li>Richer, interactive communities to drive innovation from customers </li></ul></ul>
  31. Resources Latest product info, research, podcasts, and more http:/ Developer Works Product documentation blog – keep up to date on Social Software activities @ IBM! Lotus Greenhouse – experience the software ‘live’
  32. Thank you!!
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