consulting in medicine

1. IMB COMPANY
ADVANCED SOLUTIONS IN MEDICINE
СEO: Nazym Issayeva
Astana, Kazakhstan
www.imb.kz
https://www.facebook.com/ceo.imb/
e-mail: is.nazym@gmail.com; welcome.imb@gmail.com
mobile: +77016666681 (WhatsApp)
+77071117045

2. VISION
Our vision is to become a top medical company in the Central Asian
region through the establishment of a solid corporate culture, constant
development and implementation of innovations
Our mission is to provide a full range of services in medical business by
a team of professionals, using the most advanced and effective
technologies and solutions
MISSION

3. MAIN DIRECTIONS OF ACTIVITIES3
• Setting up a standard of service in
the MC (consulting)
• Starting from creating the website,
training administrators and
implementation of service
standards to sales training
• Hospital management services
(consulting)
• Trust management
• Anti-crisis management (from 4
months)
• Development of a Business Plan
• Implementation of JCl
international standards
• Introduction of lean
manufacturing principles
• Educational Program services
• (schools)
• School of Leadership
• School of Service
• School of Quality
• Research and Innovations school
Services for medical
centers (private and
public)
•Registration/re-registration of
medicines, medical equipment
and medical devices
• Services for arrangement of
importation
• Authorization for promotion
• Obtaining GsP, GPP certificates
• Services for medical equipment
metrology
• Marketing Analysis
• Pharmacoeconomic Analysis
• Organization and conducting of
thematic conferences
Services for
pharmaceutical
companies
• Services in the field of educational
programs (schools)
• Seminars
• Webinars
• Support services for scientific
publications
• Translation services for medical
documents
• English
• German
• PR manager services
• Website development and
maintenance
• Promoting Specialists in social
networks and media
Services for Medical
Specialists
It is not the entire list of services. Contact us. www.imb.kz +77016666681

4. EDUCATIONAL PROGRAMS (SCHOOLS) OF IMB
COMPANY
AIM:
Increase the effectiveness of the companies through the professional development of specialists
(development of necessary competencies), training top-managers in human resources management and
motivation methods
SCHOOL OF
LEADERSHIP
SCHOOL OF SERVICE
AND MARKETING
SCHOOL OF
QUALITY
SCHOOL OF RESEARCH
AND INNOVATIONS
 Case study: Development of
personal competences
(development of emotional
intellect, effective presentations
and etc.)
 Case study: Development of
management skills (operational
and strategy management, HR
management and etc.)
 Case study: Classes of
contemporary hospital
management (outsourcing,
facility management and etc.)
 Case study: Promotion of
medical services on Internet
(website, SMM, SEO)
 Case study: Service standards
in medical organization
 Case study: Training
customer-oriented staff
 Case study: Development of
commercial medical services
 Case study:
Implementation of lean
manufacturing
(Kaidzen/Lean/SS)
 Case study: Organization of
a system for patient safety
(by JCI)
 Case study: Research
management (grants,
projects, articles)
 Case study: Innovation
management in medical
organizations
 Case study: conduct clinical
trials and critical assessment

5.  Trainings are
aimed at
entire
complex of
changes
EDUCATIONAL PROGRAMS (SCHOOLS) OF IMB
COMPANY
IMB SCHOOLS
--Do not you afraid that after
you have trained your
employees they will leave?
- I am afraid that they would
not learn and stay
Vision Skills Incentives Recourses Roadmap Changes
Skills Incentives Recourses Roadmap Confusion, chaos
Vision Incentives Recourses Roadmap Anxiety, fear
Vision Skills Incentives Roadmap Disappointment
Vision Skills Recourses Roadmap Resistance
Vision Skills Incentives Recourses False start
MANAGEMENT OF CHANGES COMPLEX

6. WHY SHOULD YOU CHOOSE IMB SCHOOLS?
• Our instructors those who are dedicated, successful
in their professional activity, have authoritative
opinion in their field, exclusively consultant-
practitioners who have
experience of successfully implemented projects
• All trainings due to specifics of our field are developed
according to a special program tailored to the needs
of a separate employee and an entire organization.
Our curriculum is not only what our instructors can
present, but it exactly what you need.
• Our programs are continuously updated, there are
applied several training modes
• We are not only developing your staff competencies,
but we change their attitude to work, we are
developing their motivation and involvement.
EDUCATIONAL PROGRAMMES (SCHOOLS)
R=f (KXM)-effectiveness formula
R-result, K – competencies, M – motivation and employee’s attitude to work
CORPORATE TRAINING
(TRAININGS)
SEMINARS
CONFERENCES
WEBINAR
E-LEARNING
Forms of training

7. THE BENEFITS OF TRAINING YOUR EMPLOYEES AT OUR SEMINARS
NEW KNOWLEDGE
•Professionals get
necessary knowledge
for the successful
professional activity
as an individual
employee and for
development of your
company entirely.
EXPERIENCE EXCHANGE
•Communication and
experience exchange
with colleagues from
other regions,
companies and
medical centers.
USING
USING INTELLECTUAL
RESOURCES
• A unique
opportunity to use
the experience and
achievements of our
trainers and
colleagues in the
training group to
solve your corporate
challenges.
EXPANSION OF THE
PROFESSIONAL
CONTACTS
•This contributes to
the professional
growth of the
specialist, supports
his awareness of the
issues of his
activities, and
enriches him with
new ideas.
EDUCATIONAL PROGRAMMES (SCHOOLS)

8. THE BENEFITS OF CORPORATE TRAINING
VALUABLE
RECOMMENDATIONS
•You get more than just
training program, you
get entire system of
training, valuable
recommendations and
professional support of
consultants during the
training
PROGRAMMES
ADAPTATION
•By adaptation
curriculum to
requirements of your
organization and
employees, the staff
members get only
competencies which
are necessary to fulfill
their responsibilities
•No unnecessary and
extraneous information
PRACTICAL APPROACH
TO TRAINING
•Staff members practice
their skills and
consolidate the studied
material in business
games and practical
situations using the
technology "learning by
action".
SAVINGS
•Allows minimizing
training cost.
•We care about your
staff time and company
funds!
EDUCATIONAL PROGRAMMES (SCHOOLS)

9. Conception and
business plan
• Market assessment
• Competitive environment
• Positioning
• Business model
• Payback of the project
• Profitability of the clinic
• Implementation plan
• Project support at all stages
• Partnership
Team and business
processes
• Human resources strategy
• Staff recruitment
• Business processes model
• Operational standards
• Automation of the processes
• Management accounting
• Research
• Innovation
Service and
marketing
• Profitable website
• Marketing strategy
• Marketing plan
• Motivated customer – oriented staff
• Customer service
• Quality management
• Controlling
3 ESSENTIALS TO THE SUCCESS OF MEDICAL BUSINESS
IMB SERVICES IN HOSPITAL MANAGEMENT

10. Do you need an
interesting
professional website
and effective
promotion?
Do you need training
and implementation of
call center and front
desk standards?
Do you need
trainings for your
managers and staff?
Do you need to
establish processes in
the organization for
developing service
quality?
Do you need to
improve patients’
loyalty and develop
commercial
services?
Be the best one at all stages!
The value of IMB Company
 We use the experience of the entire team of professionals and leading experts in
the field, consequently, risks are minimized and the best practices are offered.
 first medical consulting company for full-service
We are ready to supervise your project entirely and take full responsibility for the
decision- making and the final outcome
John Tschohl
"The essence of establishing a service standard - the
development of conscious competence in service
management (" I know that I can! ")
** Possibility of outsourcing services
SERVICES FOR DEVELOPING THE STANDARDS OF SERVICE
IMB SERVICES IN HOSPITAL MANAGEMENT

11. o Do you want to buy/set up a private clinic but you are short of time or inexperienced?
o Do you think about managing a state clinic in trust?
o Do you own a clinic, but it does not make the expected profit?
The value of IMB company
 Experience in setting up clinics and managing public / private clinics
 Our team is formed by experts and effective managers with a successful career
 High efficiency and experience of our entire team
 We are not afraid to take responsibility and ready for long-term cooperation
 We are interested in your business development and advancement
IMB SERVICES IN HOSPITAL MANAGEMENT
WHAT WILL YOU GET
•During the time of fiduciary management or
consulting , we will set up the operation of the
clinic
• Train the staff
•Enable service and provide with regular
patients
•Implement international quality standards
•Provide competitiveness and profitability of the
clinic
•Analysis of managing operational and financial activity
• Optimizing business processes and clinic structure
• Forming clinic team, motivation and training
• Foundation of customer service
• Preparation for compliance to standards and
national/international accreditation
HOW CAN WE SUPPORT YOU?
Moreover, IMB company professional team offer services in:
 Anti-crisis management (it takes from 4 months to 1 year)
 Consulting services by one or more directions, corporate training due to customer requirements
NB
TRUST MANAGEMENT AND ANTI-CRISIS MANAGEMENT

12. IMB SERVICES IN HOSPITAL MANAGEMENT
Before starting the project of a private clinic it is worth getting answers to important business questions:
o Who is your client? Who are your competitors? How will you differ from them?
o How will you pay back your investments and in what time frame?
o What directions, technologies and services will you offer to your patients?
o What equipment will you buy and why? What medical information system (MIS) will you choose?
The value of IMB company
 Market research is a part of a clinic business plan, and to get a successful result it should be entrusted
to its professionals who have already had successful experience in projects implementation
 Use the services of IMB team: professional managers of medical clinics, marketers, doctors.
• Analysis of competitors in regions
• Clinic positioning
• SWOT – analysis
• Search for empty spaces in medical services market
• Analysis of target of audience
• Analysis of patients preferences
• Analysis of necessary recourses to set up a clinic
HOW CAN WE SUPPORT YOU?
WHAT WILL YOU GET?
• Business plan
DEVELOPING CLINIC BUSINESS PLAN

13. IMB SERVICES FOR PHARMACEUTICAL COMPANIES
o The dynamics of the pharmaceutical market development requires the growth of its player’s activity at the
stage of documentation and registration, and, consequently, the assistance of knowledgeable specialists.
The value of IMB company
 High qualification of employees, who have already had extensive practical experience in the field of pharmacy
and management, allows us to position our company as a reliable partner for cooperation in the field of all
necessary registration stages.
 We are able to interact effectively with all departments that participate in the implementation of these
procedures, ultimately reducing the time of procedures
•Professional expertise in documents and
consultation during the entire process
•Import of samples
•Drafting registration files for reproduced or
original medicines
•Make changes in registration documents
•Professional translation of documents
HOW CAN WE SUPPORT YOU?
WHAT WILL YOU GET?
• certificate of registration
and regulatory documents
in origin
*The cost of registration is calculated individually for each order, due to the risk class of the product, type of registration and
accompanying documentation, discounts for new customers and discounts for the amount of work.
REGISTRATION AND RE-REGISTRATION OF MEDICINES

14. IMB SERVICES FOR PHARMACEUTICAL COMPANIES
o IMB company extends their full assistance in registration of medical equipment and medical devices in Astana
and other cities of the Republic of Kazakhstan with minimal time frames and financial costs, as the legislative
framework governing this process is extensive and requires specific knowledge and business skills.
The value of IMB Company
 Effective work of a team of professionals with extensive experience in registration will accelerate the process
and ensure the successful completion of each of the procedure phases
 We are familiar with the specifics of the legislative regulations and draft competent and informed answers to
the requests of government agencies
• Professional expertise in documents and
consultation
•Drafting registration files
•Include in State register of medicines, medical
equipment medical device
•Professional translation of documents
HOW CAN WE SUPPORT YOU?
WHAT WILL YOU GET?
• certificate of registration
and regulatory documents
in origin
*The cost of registration is calculated individually for each order, due to the risk class of the product, type of registration and
accompanying documentation, discounts for new customers and discounts for the amount of work
REGISTRATION AND RE-REGISTRATION OF MEDICAL EQUIPMENT AND MEDICAL DEVICE

15. IMB SERVICES FOR PHARMACEUTICAL COMPANIES
o Increasing role of competition between pharmaceutical manufacturers for final consumer requires
strengthening / improving / accelerating to promotion.
The value of IMB Company
 We are able to cooperate effectively with all agencies that participate in the implementation of these
procedures and we have the capability to reduce the processing time in the motivation bureaucracy.
 We have constantly updated information about legislative and regulatory changes
•Professional expertise of documents and
consultation
•Professional translation of documents
•Drafting and registering documents according
to the list which is approved by public
authorities of the Republic of Kazakhstan
•Surrender the documents to the Department
of Control Committee of Medical and
Pharmaceutical activity
•Documents support
HOW CAN WE SUPPORT YOU?
WHAT WILL YOU GET
• Permission for promotion
SERVICES OF OBTAINING PERMISSION FOR ADVERTISING MEDICINES, MEDICAL DEVICE AND
MEDICAL EQUIPMENT

16. IMB SERVICES FOR PHARMACEUTICAL COMPANIES
Successful entry into market depends on detailed marketing analysis. IMB offers its customers specific analysis of
pharmaceutical market and identify business opportunities in Kazakhstan.
You want to:
o maintain your leading position at pharmaceutical market
o increase marketing of pharmaceuticals and profitability of pharmaceutical business
o Identify advantages and disadvantages of medicines in the market
o be aware about the competitors and correct development strategy on time
The value of IMB company
 a better understanding of market dynamics and expertise of different fields of medicine
 integrated and creative approach of professionals team to solve the issues
•Analysis of competitors and forecast of market
development
•Targeting and segmentation
• Make a choice for promotion channel
•Analysis of targeted audience
•Price study
•Assessment of promotional companies effectiveness
•Analysis of customer preferences
•Assessment of Sales Force quality
•Testing promotional conceptions
• Identify market insights and targeted audience
HOW CAN WE SUPPORT YOU?
WHAT WILL YOU GET
• Qualitative marketing analysis
MARKETING RESEARCH

17. IMB SERVICES FOR PHARMACEUTICAL COMPANIES
o Licenses are required for medical activities and medical practice, which carried out by legal entities in the field
of health care and by individuals engaged in private practice.
The value of IMB company
 We are able to cooperate effectively with all agencies that participate in the implementation of these
procedures and we have the capability to reduce the processing time in the motivation bureaucracy.
 We have constantly updated information about legislative and regulatory changes
• Consultation for procedures and exceptions of
registering license for pharmaceutical/medical
activity
• Drafting and registering documents according
to the list approved by public authorities of the
Republic of Kazakhstan
• Surrender the documents to the Department of
Entrepreneurship and industrial - innovative
development
• Supporting documents to the Department of
Entrepreneurship and industrial - innovative
development
• Obtaining a license for pharmaceutical and
medical activity
HOW CAN WE SUPPORT YOU?
WHAT WILL YOU GET?
• license for pharmaceutical
and medical activity
SERVICES FOR RECEIVING A LICENSE FOR PHARMACEUTICAL / MEDICAL ACTIVITY

18. SERVICES FOR MEDICAL SPECIALISTS
o In the modern world, the efficiency and effectiveness of the scientist are assessed by the number of
publications and citations. Consequently, scientists who made a decision to publish their research work results
are faced with the problem of preparing an article for publication and choosing an edition with a high citation
index.
o Guidance of publications at the level of international journals-this guidance of publications is in the worldwide
level.
The value of IMB company
 Our specialists have wide experience in submitting and promoting both own and other scientific publications
in the world's leading scientific journals.
• Scientific translations into English
•Editing article
•Elaborating/finalization of articles after review
•Journal choice
•Scientific editing
•Resume preparation
•Preparation of cover letter
•Reviewers selection
•Peer review of articles
HOW CAN WE SUPPORT YOU?
WHAT WILL YOU GET?
• Publication of your article
in leading authoritative
international magazine
GUIDENCE OF SCIENTIFIC PUBLICATIONS

19. MAIN VALUES OF IMB COMPANY
Our staff
members only
practitioners who
are successful in
their professional
field
Only practitioners
We provide high
standards of
service and
customer support
Customer – oriented
Modern
technologies are
used in our
programs and we
are in a
continuous
process of
learning
Ingenuity
In our Company
we provide
complete
confidentiality
about the
purposes, objects
and plans of your
information
Honesty

20. www.imb.kz
https://www.facebook.com/ceo.imb/
is.nazym@gmail.com
+77016666681
+77071117045
СEO: Issayeva Nazym
We are looking forward to working with you!
IMB COMPANY CONTACTS