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SOFTSKILLS WORLD
     Empowering Minds, Igniting Ideas…




Presentation for Medical Professionals
COMPANY PROFILE
•   We are into the field of training & development for the last 18 years. We
    have conducted training programs across schools, Colleges, Management
    Institutions, Hospitality Industries & other corporate sectors. We design the
    training programs as per the industry requirements.

•   We make sure our training programs are easily understood by the
    participants and they take home easy learning. Our programs are filled with
    Fun and Knowledge. We can assure a positive & valuable change in the
    participant’s behaviour at the end of the training program.

•   Ours is a team of Management graduates from premier institutes. We also
    have a pool of Educationists from various schools of thoughts. Besides
    certified NLP practitioners, we also have resources expertise in T & D from
    ISTD, New Delhi.

•   As a training and development company we are associated with various
    Management & Engineering Institutions, Schools, colleges & universities
    and many other corporate sectors pan India.
TRAINING PROCESS




  Pre-training                    Post-training
 Questionnaire    Execution of   evaluation after
is sent 15 days   the Training    1-3 months of
before training                      training
TRAINING METHODOLOGY

• During the sessions, training may happen but learning may not. To
  avoid this challenge, we take up the role of a learning facilitator by
  making training sessions interactive and experiential, customising
  training programmes that meet client’s requirements.

• In addition to this, our learning sessions include Ice-breakers,
  training games and psychometric tests. Psychometric tests give
  insight to the learners on the development that they require.
ESSENTIALS OF SOFT SKILLS IN
        MEDICAL PROFESSION
The vision is to educate medical professionals to integrate appropriate
knowledge across interdisciplinary boundaries, to apply their
knowledge, skills, and professional attitudes to solve clinical and other
problems, to improve their interaction with patients, and to become life-
long learners.

These include Interpersonal skills, group- and teamwork, Professional
attitudes, problem solving and critical thinking.

There is a strong need for medical professionals to get sensitized with
simple elements in their profession. Doctors are expected to know how
to handle patients with better listening skills, interpersonal skills, and
communication skills. They are excellent at their technical skills (i.e.
medical profession skills). But at the same time they should learn how
to handle patients. Hence, there is strong emphasis on soft skills.
ESSENTIALS OF SOFT SKILLS IN
      MEDICAL PROFESSION…contd.
•   It is necessary to bridge the gap between the doctors and the patients.
    And the solution lies in laying stress on soft skills. The doctors should
    empathize with the patients to understand the disease clearly. In this
    context, it is essential to develop interpersonal skills.

•   Patients come from various strata and effective listening will help to
    understand the problem better. At the same time the doctors should be
    able to deal with the relatives of the patients with lot of patience. Here
    comes the role of attitude building towards profession and also instilling
    confidence among the patients as well as the relatives of the patients.

•   Soft skills help the doctors, nurses and other professionals involved in
    medical domain makes them smarter, sharper and more effective. It
    helps in better interpersonal skills, communication, confidence and
    attitude building, team building and motivation. When the medical
    professionals are empowered and equipped with these skills there will
    be better service to the patients that results into disease-free society.
WHAT’S IN IT FOR ME ?

• This is an interactive workshop session where you get to bring your
  professional challenges especially around Medical Profession and
  find solutions. Be it a process related or practice improvement or
  people oriented; whatever your professional issues are; here is an
  opportunity to understand what makes a medical practitioner tick! A
  series of Audio-Visual Presentations, Real-Life Scenarios, Case
  Studies and Open Discussions will also be part of this session.
PROGRAM OUTLINE

SESSION 1 :
• Need for Soft Skills In Medical Profession
• What is Soft Skills? What is not a Soft skill?
• Soft Skills a must for medical Practitioner



SESSION 2 :
• Inter-personal Skills
• Outline of Transactional analysis
• TA Measurements
• How not to have cross TA
PROGRAM OUTLINE…Contd

SESSION 3 :
• Group Dynamics and Team work
• Importance of Group Dynamics
• Goals setting and Strategies
• Strategic issues in team building

SESSION 4 :
• Professional Attitude
• Positivity
• Playfulness
• Passion
• Persistence
PROGRAM OUTLINE…contd.
SESSION 5 :
• Problem Solving and Critical thinking
• Identify problem
• Define Objective
• Make a pre decision
• Generate alternatives
• Evaluate alternatives
• Make a choice
• Implement choice
• Follow up Session
OUR TRAINING PROGRAMMES
For Executives and Asst Managers     For GM, DGM, AGM and Managers
• Personality Development            • Time & Stress Management
• Time Management Skills             • Conflict Handling Skills
• Professional & Business            • Effective Decision Making Skills
   Etiquettes                        • Assertion Skills
• E-mail Etiquettes                  • Team Building Skills
• Interpersonal Skills               • Behaviour Management or
• Superior Customer Service             Interpersonal Skills
• Effective Managerial/Supervisory   • Career Development of your
   Skills                               Subordinates
• Training on Retail Management      • Team Leadership/ Organisational
• Effective Selling Skills              Leadership
• How to be a Team Player            • Manager Essentials

 In addition, we offer various training programme and consulting
  services such as “train the trainer” and set up of training dept
OUR TRAINING PROGRAMMES ..contd.
•   BPO AND NON-BPO TRAINING           •  For Engineering & Management
•   Communicative Skills (VOICE           Students Personality Development
    AND ACCENT AND ACCENT              • Corporate Employability
    NEUTRALISATION)                    • SWOT Analysis of your Career
•   Customer Service, Professional     • Group Discussion
    Conduct, Cross Cultural            • How to Attend Interview
    Sensitization, Teamwork, etc.,
                                        OTHERS-
•   In this model, we also offer
    corporate services to              •   NLP
    organizations across the service   •   5’s
    industry.                          •   Kaizan
•    On-the-job Agent Training         •   Finance for Non Finance
•   New Hires/Recruits                 •   Six Sigma
•   RPO                                •   PMP
OUR SELECT CREDENTIALS
 We have conducted the workshops for :
• LG Life Sciences

• Paras Hospitals

• Medanta

• United Health Group

• Alchemist

• Red Cross Society
Partner with us......


Corporate Office - F 41, Ground Floor, Suncity, Sector 54, Gurgaon.
  Training Center- 24,FF, Vatika City Mkt, Sec -49, Sohna Road ,
                               Gurgaon.
      Tel. Nos. – 0124-6467521, 6467522,Mob.- 9818493659
                  E mail: info@softskillsworld.com
               Website: http://www.softskillsworld.com

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Ssw presentation for medical professionals

  • 1. SOFTSKILLS WORLD Empowering Minds, Igniting Ideas… Presentation for Medical Professionals
  • 2. COMPANY PROFILE • We are into the field of training & development for the last 18 years. We have conducted training programs across schools, Colleges, Management Institutions, Hospitality Industries & other corporate sectors. We design the training programs as per the industry requirements. • We make sure our training programs are easily understood by the participants and they take home easy learning. Our programs are filled with Fun and Knowledge. We can assure a positive & valuable change in the participant’s behaviour at the end of the training program. • Ours is a team of Management graduates from premier institutes. We also have a pool of Educationists from various schools of thoughts. Besides certified NLP practitioners, we also have resources expertise in T & D from ISTD, New Delhi. • As a training and development company we are associated with various Management & Engineering Institutions, Schools, colleges & universities and many other corporate sectors pan India.
  • 3. TRAINING PROCESS Pre-training Post-training Questionnaire Execution of evaluation after is sent 15 days the Training 1-3 months of before training training
  • 4. TRAINING METHODOLOGY • During the sessions, training may happen but learning may not. To avoid this challenge, we take up the role of a learning facilitator by making training sessions interactive and experiential, customising training programmes that meet client’s requirements. • In addition to this, our learning sessions include Ice-breakers, training games and psychometric tests. Psychometric tests give insight to the learners on the development that they require.
  • 5. ESSENTIALS OF SOFT SKILLS IN MEDICAL PROFESSION The vision is to educate medical professionals to integrate appropriate knowledge across interdisciplinary boundaries, to apply their knowledge, skills, and professional attitudes to solve clinical and other problems, to improve their interaction with patients, and to become life- long learners. These include Interpersonal skills, group- and teamwork, Professional attitudes, problem solving and critical thinking. There is a strong need for medical professionals to get sensitized with simple elements in their profession. Doctors are expected to know how to handle patients with better listening skills, interpersonal skills, and communication skills. They are excellent at their technical skills (i.e. medical profession skills). But at the same time they should learn how to handle patients. Hence, there is strong emphasis on soft skills.
  • 6. ESSENTIALS OF SOFT SKILLS IN MEDICAL PROFESSION…contd. • It is necessary to bridge the gap between the doctors and the patients. And the solution lies in laying stress on soft skills. The doctors should empathize with the patients to understand the disease clearly. In this context, it is essential to develop interpersonal skills. • Patients come from various strata and effective listening will help to understand the problem better. At the same time the doctors should be able to deal with the relatives of the patients with lot of patience. Here comes the role of attitude building towards profession and also instilling confidence among the patients as well as the relatives of the patients. • Soft skills help the doctors, nurses and other professionals involved in medical domain makes them smarter, sharper and more effective. It helps in better interpersonal skills, communication, confidence and attitude building, team building and motivation. When the medical professionals are empowered and equipped with these skills there will be better service to the patients that results into disease-free society.
  • 7. WHAT’S IN IT FOR ME ? • This is an interactive workshop session where you get to bring your professional challenges especially around Medical Profession and find solutions. Be it a process related or practice improvement or people oriented; whatever your professional issues are; here is an opportunity to understand what makes a medical practitioner tick! A series of Audio-Visual Presentations, Real-Life Scenarios, Case Studies and Open Discussions will also be part of this session.
  • 8. PROGRAM OUTLINE SESSION 1 : • Need for Soft Skills In Medical Profession • What is Soft Skills? What is not a Soft skill? • Soft Skills a must for medical Practitioner SESSION 2 : • Inter-personal Skills • Outline of Transactional analysis • TA Measurements • How not to have cross TA
  • 9. PROGRAM OUTLINE…Contd SESSION 3 : • Group Dynamics and Team work • Importance of Group Dynamics • Goals setting and Strategies • Strategic issues in team building SESSION 4 : • Professional Attitude • Positivity • Playfulness • Passion • Persistence
  • 10. PROGRAM OUTLINE…contd. SESSION 5 : • Problem Solving and Critical thinking • Identify problem • Define Objective • Make a pre decision • Generate alternatives • Evaluate alternatives • Make a choice • Implement choice • Follow up Session
  • 11. OUR TRAINING PROGRAMMES For Executives and Asst Managers For GM, DGM, AGM and Managers • Personality Development • Time & Stress Management • Time Management Skills • Conflict Handling Skills • Professional & Business • Effective Decision Making Skills Etiquettes • Assertion Skills • E-mail Etiquettes • Team Building Skills • Interpersonal Skills • Behaviour Management or • Superior Customer Service Interpersonal Skills • Effective Managerial/Supervisory • Career Development of your Skills Subordinates • Training on Retail Management • Team Leadership/ Organisational • Effective Selling Skills Leadership • How to be a Team Player • Manager Essentials In addition, we offer various training programme and consulting services such as “train the trainer” and set up of training dept
  • 12. OUR TRAINING PROGRAMMES ..contd. • BPO AND NON-BPO TRAINING • For Engineering & Management • Communicative Skills (VOICE Students Personality Development AND ACCENT AND ACCENT • Corporate Employability NEUTRALISATION) • SWOT Analysis of your Career • Customer Service, Professional • Group Discussion Conduct, Cross Cultural • How to Attend Interview Sensitization, Teamwork, etc., OTHERS- • In this model, we also offer corporate services to • NLP organizations across the service • 5’s industry. • Kaizan • On-the-job Agent Training • Finance for Non Finance • New Hires/Recruits • Six Sigma • RPO • PMP
  • 13. OUR SELECT CREDENTIALS We have conducted the workshops for : • LG Life Sciences • Paras Hospitals • Medanta • United Health Group • Alchemist • Red Cross Society
  • 14. Partner with us...... Corporate Office - F 41, Ground Floor, Suncity, Sector 54, Gurgaon. Training Center- 24,FF, Vatika City Mkt, Sec -49, Sohna Road , Gurgaon. Tel. Nos. – 0124-6467521, 6467522,Mob.- 9818493659 E mail: info@softskillsworld.com Website: http://www.softskillsworld.com