1. )ABOUT US
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Quality is a factor that is today taken as assumed. But, at Total Solutions for Quality & Excellence, we do not take anything for granted. We are committed in creating value for our customers through active and responsible management. We provide independent, quality internal audits and a wide range of services, projects management, consultancy, training and resources.
TSQE seek to improve quality and performance beyond customer expectations. This can be achieved by integrating all quality-related functions and processes throughout the company. TSQE looks at the overall quality measures used by a company including managing quality design and development, quality control and maintenance, quality improvement, and quality assurance. TQM takes into account all quality measures taken at all levels and involving all company employees.
We develop organizational excellence and quality awareness through innovative process improvements, training, measurements and development of customer and employee satisfaction programs.
With our expertise, methodology, commitment and collaborative approach we aim to inspire the highest standards in quality and excellence to provide professional services for all organizations, businesses or units.
We at "Total Solutions for Quality & Excellence" look at Quality and Excellence Management as a culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits , reduced costs and maximize reputation.
2. Are)We
(Who
TSQE is a pan Emirate Consulting firm specialized in designing, delivering professional management and development consulting services in various fields such as projects management, development planning, organizational development, excellence, quality, strategic planning, information systems, and human resource development.
Our Passion for Quality & Excellence with our Solid Track experience and numerous important projects undertaken which have been completed successfully, we at TSQE guarantee to Transfer our consultants knowledge thru working closely with our clients teams, and individuals in addition to the training and workshops we insist to conduct during the project timeline to give our clients the ability to manage and improve their QMS continually.
Our Vision
To be widely recognized as the premier provider of quality & Excellence consulting services to our clients through sustainable business results by serving as a catalyst.
Our Mission
To actualize our clients quality & excellence visions, goals, strategies and mission through our professional total solution services and business consulting.
3. Quality Policy
TSQE quality policy, is driving our delivery force , our dedicated to quality and continuous process improvement for both customers and employees. We believe that our Quality systems will significantly contribute to its performance and growth. Our chief responsibility is to ensure that through established standards and measurements, the level of quality at TSQE not only matches but exceeds our customers' expectations.
• TSQE is committed to contribute towards the growth of the U.A.E. as a gateway to global business.
• Transforming the process of innovation that enables us to turn more ideas into successful projects.
• Development of the projects by studying the overall integrated required solutions.
• Guide decision making by various levels of management
• Utilizing advanced technology to provide the best outcome toward exceeding our customers satisfaction & expectation.
• Maintain the highest degree of professional and personal ethics
• Improve services by defining the proper, specific measurement, to insure continues improvement
• Improve the quality of our services by providing continual training to our employees to attain proficiency in their fields of activity
• Committed as always, to review our quality objectives, to maintain high security, stability; and to gain our customers’ trust.
4. WHY TSQE ?
TSQE develop organizational excellence and quality Turnkey solutions through innovative process improvements, training, measurements and development of customer and employee satisfaction programs.
With our expertise, methodology, commitment and collaborative approach we aim at helping change our clients’ well-being dramatically in a positive way.
We at "TSQE" look at Quality and Excellence Management as a culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits , reduced costs and maximize reputation.
"TSQE" provide training & consultancy in TQM (Total Quality Management), Excellence model and in RADAR logic, with our experts we can improve the quality and productivity of any private, public, government organization or NGO regardless the organization size, keeping in mind:
• Quality Management.
• Leadership.
• Strategic Planning.
• Integration of Management Systems.
• Business Management.
• Team Building
• All parities Satisfactions
• Motivational.
6. Our SERVICES
At TSQE we provide our clients with a full spectrum of life cycle management consulting and development expertise. Using the full range of our consultant's skills, we provide a total business solution. Our consulting services involve a wide range of activities to suit all business sectors.
Our services cover a wide spectrum of management, training, development needs for the private, public, governmental and NGO sectors.
We help organizations build value by uncovering insights that create new futures and by doing the hard work to improve performance from A to Z. In particular, our operational structure is structured on a comprehensive package of major management, development advisory services, Provide specialized training and Coaching.
• Excellence and Organizational Development.
• Development Planning.
• Quality & International Standards.
• HR Development and Management.
• Process Engineering.
• Market Studies & survey experience.
• Project Management.
• Management of Information Technology.
• Energy & Environmental Management.
• Consultancy.
• Customer Services management
• Surveys & Mystery Shopping
7. Our SERVICES
Excellence and Organizational Development
• Excellence Development, EFQM.
• Quality Management certification consulting
• QMS Training
• QMS Coaching
• Implementation services
• Strategic planning.
• Institutional assessment and development.
• Corporate governance.
8. Our SERVICES
Development & Planning
• Strategic development & planning.
• Development of organizations' structure.
• Policy analysis and formulation.
• Community stakeholders' analysis.
• Sector studies.
• Business projects management
• Risk Management
• Business process re-engineering
9. Our SERVICES
Quality & International Standards
• Quality management system (ISO9001, HALAL,…).
• Information technology models (e.g., CMM, ISO27000).
• Project management systems (ISO10006).
• Food & Safety management systems (HACCP).
• Risk management systems (ISO 31000).
• Environment management system EMS (ISO 14001)
• Health & Safety management system - OHSAS (ISO18000).
• Customer Complaint Handling System (ISO 10002)
• Social Accountability (AS 8003 and SA 8000)
• Training Experts
• Outsource Quality Experts
10. Our SERVICES
HR Development
• Recruiting & selection.
• HR policy development.
• Salary scales and career path planning.
• Employee appraisal, promotion, and incentives planning.
• Career development (Training needs assessment) & planning.
• HR management systems using excellence concepts
• Outsourcing
• KSA Module
• Coaching
11. Our SERVICES
Process Engineering
• Accounting and financial management.
• Human resources management.
• Production and product management.
• Services management.
• Quality and environmental management.
• Project management.
• Consultants outsourcing
13. Our SERVICES
Management of Information Technology –IT Consulting
• Procurement of MIS systems (tendering).
• Identification and integration of IT applications.
• Management of IT systems.
• E-services projects management.
• Data conversion protocols.
• Testing planning and implementation.
• Outsourcing
15. Our SERVICES
Consultancy
• Development of the Business and Financial Aspiration towards enlargement
• Sustainable business growth
• Feasibility studies
• Business engagement with U.A.E. economic needs.
• Strategic planning and development.
• Outsourcing
