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Healthcare Operations Manager Profile 2020
1. MUNEEB AHSAN
Healthcare Operations Manager
P +92(332)525-44-65 Phrmuneeb@hotmail.com
W +447444436709/UK Muneeb.UK@hotmail.com
>https://www.linkedin.com/in/muneeb-ahsan Islamabad Pakistan
-335ab993/ Passport No. AT1115843
CAREER SUMMARY
Vast experienced professional, slashing operating cost 30% by
negotiating pricing while ensuring the continuation &
enhancements of quality services interested in challenging role
abroad. I Speak Candid, Earn Trust & Deliver 100% Desired Results.
PROFESSIONAL TIMELINE
Center Manager Pakistan
Qatar Medical Centers (Subsidiary of Gerry's International)
~ 01/2019-Ongoing Project + Islamabad & Karachi Pakistan
Big Visa Medical Facility (International Exposure)
❖ Heading the Pakistan centers operation for Qatar Visa-Medical process.
❖ Updating Qatar MOH & Global Partners regarding operational decisions.
❖ 100+ applicants undergo the medical process daily by Time Management.
❖ Generating revenue by coaching staff on effective prospecting, lead
development strategies & managing operating budgets.
❖ Increased productivity by 30% whilst reducing headcount by 25%.
❖ Consistently meet or exceed profit goals & optimizing cost cutting.
❖ Built & maintained effective account receivable & cash flow systems.
❖ Efficient procurement & distribution management via strategic workout.
Manager Pharmacy
Maroof International
~04/2018 -12/2018 +Islamabad
Secondary Care Hospital
❖ Remained Member of the Operational Committee Board of Hospital.
❖ Increased pharmacy revenue by 24% by outreaching to local groups.
❖ Exceeded target for Immunizations by 55% including Flu & Pneumonia.
❖ Decreased inventory by over 30% and reduced Days of Supply by 5 days.
❖ Mentored and coached 3 new staff members out of 50 through Training.
❖ Helped promote 2 staff members to obtain their Pharmacy Tech Diploma.
❖ Managed Optical, FMCG, Cosmetic & Garment section demand & supply too.
MOST PROUD OF
PAward of Excellence
Honored Award of Excellence by Management
of KIH upon boosting sales 10x & provision of
efficient patient service
PCertificate of Appreciation
Honored Certificate of Appreciation by MIHT for
active participation in MIH Trust.
ACADEMICS
PGD in Business
Administration
GPA
3.1 / 4.0MIIM Islamabad
~ 2008 - 2009
B-Pharmacy %age
Gomal University 61 / 100
~ 2002 - 2006
PROVEN EXPERTISE OF
HEALTHCARE INDUSTRY
Operational Leadership, Strategic CRM & HRM
Logistic, Warehouse Operation & Supply Chain
Assistant Manager Pharmacy
Kulsum International
~07/2012 - 03/2018 + Islamabad
Secondary Care Hospital
❖ Established the development of KIH Formulary brands, stock & KIH App.
❖ Best serve large and diverse community competitively via efficient CRM.
❖ Managing budgeting. Ordering, receiving, stacking, auditing & inventory part.
❖ Implement proactive marketing strategies to expand customerbase.
❖ Worked on Quality Objectives, ISO, KPI’s & Performance Tracking.
❖ Identified inefficiencies & implemented process improvements. Established
continuous liaison with the consultants & clinical staff for quality healthcare.
Financial Control, IT & Business Development
Project, Import & Regulatory Management
DISCOVER MORE
FIND ME ONLINE
Muneeb Ahsan (LinkedIn & Upwork Global)
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2. PROFESSIONAL TIMELINE
Pharmacy In-charge
D. Watson Group
~ 02/2009 - 07/2012 + Islamabad
Big Retail Setup
❖ Evaluated the quality and effectiveness of patient care provided by
pharmacy staff while filling over 3000 prescriptions per day and managing
daily activities with regards to effective operations.
❖ Responsible for the appropriate budgeting, purchasing, control and
security of all drug products and medical supplies.
❖ Managed Regulatory Affairs & Compliance regarding custom matters.
Pharmacist
Shifa International
~ 02/2008 - 02/2009 + Islamabad
Tertiary Care Hospital
❖ Provision of effective & efficient Inpatient medication services.
VOLUNTEERING
Helping Poor Children
Twitter
~ 2018 - Ongoing
❖ Social Awareness to prevent child abuse & labor, Education for all.
PASSIONS
TTo become efficient CEO T to do industrial Analysis
CERTIFICATION & HARD SKILLS
HOW CAN I HELP
G A
F B
E C
D
A Running 7miles @7:30min/mile pace
B Researching industry trends
C Cultivating client & vendor relationships
D Mentoring and coaching diverse teams
E Strategizing with senior leadership
F Collaborating on strategic road-maps
G Business growth by managing resources
LANGUAGES
English
Expert
Urdu
Expert
Hindi
Advanced
MY QUOTE
❖ Treatment of depression by Sussex
Partnership NHS Foundation Trust
and department of social psychiatry
Kings College London UK.
❖ SCFHS Certification KSA.
❖ Training in Personal & Professional
Grooming by SHCL.
❖ Certificate of Appreciation by
Government of Pakistan.
❖ Certificate of Appreciation by MIHT.
❖ Award of excellence by SHCL.
❖ Role of Pharmacist in Healthcare
(Speaker) by YIPS.
❖ Participation in 2nd
ICRIPS.
Integrated HMIS/Oracle
Microsoft Excel
Microsoft Office
Microsoft Word
Power Point
Outlook
Dashboard Reporting
Database Administration
We Transfer & Zoom
WPS Cloud Presentations
Photoshop
Management is nothing more than motivating other people.
LEE IACOCCA
CORE STRENGTHS
❖ Creativity
❖ Critical thinking
❖ Adaptability & flexibility
❖ Judgment & Decision Making
❖ Being tech savvy
❖ Emotional intelligence(EQ)
❖ Complex problem solving
❖ Managing large groups
❖ Coordination & negotiation
❖ Lean Management
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