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Six Sigma in the Contemporary Business Environment
1Introduction
The discerning customers nowadays are better educated and are able to recognize the quality of products or services, rather than just looking at the
price. As competition between organizations grows more intense, many different factors and dimensions would be considered by the customers when
they are going to measure the quality (Stevenson, 1999). In order to remain competitive among those rigorous competitions in the dynamic changing
business environment, organizations have to maintain and enhance the quality of the products or services being delivered.
"Quality is consistent conformance to customers' exceptions" (Slack, Chambers and Johnston, 2007). There is no definite definition for quality since it
varies in ... Show more content on Helpwriting.net ...
To achieve this, we need a disciplined, data–driven approach for eliminating defects. The methodology focuses on the systematic processes with
appropriate tools, training and measurements which guide to achieve Six Sigma through the steps of DMAIC – Define, Measure, Analyze, Improve and
Control (Weiner, 2004). The details of DMAIC will be discussed in the next section.
After understanding the basic concepts of Six Sigma, we can apply it to achieve two main goals:
пѓ Define a target performance level of less than 3.4 DPMO for the process which is going to be improved
пѓ As a mechanism for building a culture of excellence and deliver financial benefits to the organization
We can see that the second goal is a more long–term objective which requires much more planning and control, such as setting up teams to solve
specific problems on a project–to–project basic, and training of employees so that the whole organization is searching for ways of listening and
reacting to the customers, seeking facts to measure current success and focusing on the issue that really affect customer satisfaction (Berger, 2003).
Therefore, Six Sigma is actually grown beyond its traditional usage of defect control now.
3Six Sigma and other different methodologies
3.1Changing focus from Y to X
Let's look at the following equation. It can be used to describe the core methodology which Six Sigma is focus on:
Y = f(X)
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Six Sigma Notes
Process Improvement
Process improvement is a fundamental to business management. If you run an operation (and all businesses do, one way or another) you are reliant
on two things: * The people you employ, their skills and capabilities * The processes that you use, the way you do things
So the only ways an operation can perform better are to improve its processes or its people.
Changing processes (the way you do things) is something we all do everyday.
So what is all the Fuss About?
There is a lot of mystique associated with process improvement, lots of jargon and multiple methodologies but process improvement is very easy. There
are only three simple questions that you need to get your mind around:
1. What is your purpose? ... Show more content on Helpwriting.net ...
In his report he discovered that the products with fewer non–conformities (high quality) were the ones that performed well after delivery to the
customer. It was accepted by everyone but the challenge that came in front of Motorola executives was to develop a solution to tackle this problem.
Mikel Harry having a doctorate from Arizona University worked with Bill Smith in developing a four–phase problem solving approach – Measure,
Analyze, Improve and Control. A few years later Bob Galvin launched a long–term quality program called "The Six Sigma Quality Program" in
Motorola.
Looking at the success of Motorola, many companies like Texas Instruments, Allied Signal etc started using Six Sigma methodology to bring
organization–wide improvements.
In 1990's Jack Welch launched Six Sigma in GE in a big way. He implemented Six Sigma in all areas and ensured that the entire organization
participates in the initiative. He changed the performance incentives and made them based on individual's ability and enthusiasm to take part in Six
Sigma initiatives. He transformed GE to a state where Six Sigma had become the culture of the organization and not just a methodology for brining
organization–wide improvements.
What is Six Sigma ? Definition of Six SigmaSix Sigma is not a mere methodology or a quality tool. It is a philosophy i.e. a systematic way of
thinking to solve quality problems. Six sigma involves
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Six Sigma Framework : Analyze, Design, And Verify Essay
Introduction
In this paper, we will be discussing about DMADV (Define, Measure, Analyze, Design, and Verify) Six Sigma framework. Six sigma generally will
be implemented with DMAIC (Define, Measure, Analyze, Improve, and Control) to analyze the core problems in different scenarios. DMAIC can be
solved for different sizes of the problem, and also the project time and cost will vary. DMAIC focuses primarily on the development of a new service,
product or process and is especially useful when implementing new strategies and initiatives because of early identification of success and thorough
analysis. The DMADV methodology should be used when:
1. A product or process is not in existence and one needs to be developed.
2. The existing product or process exists and has been optimized (using either DMAIC or not) and still does not meet the level of customer
specification or Six Sigma level.
Define Phase
There are certain goals to be defined in the define phase which are as follows:
1. To identify the main objectives of the project.
2. To establish realistic goals to be completed within a given timeframe.
3. The potential risk factors must be determined and analyzed.
The realistic expectations of the customer must be taken into consideration and the new model must be built accordingly. The class final project is the
Smart Sneaker design. We must be able to design the Smart Sneaker with the right features and the right price for it to be sold in the
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Basic Concept, DFSS Approach, And Quality Management
This chapter reports related literatures to describe the methodology and implementation of six sigma. The literature review in this paper is divided into
four parts viz: Basic concept, DMAIC methodology, DFSS approach, and Quality deployment.
2.1 Introduction:
The main aim of any business is to earn profit. To achieve this, the selling price of goods should be increase and the manufacturing cost should be
decrease. So decrease in manufacturing cost is carried by continuous improvement in the company's operation. Six sigma provide a framework for the
improvement in the company's processes and to cut down manufacturing cost. It uses data, facts, and main cause to solve problem. In six sigma, range
between the mean of a process quality ... Show more content on Helpwriting.net ...
DFSS is considered as more effective than DMAIC in early stage of product formation so papers comes under this category explaining the DFSS and
its importance over the DMAIC process. Mader explains DFSS methodology and its key features and how it improves the design of a process by
improving new product development. On the other hand Antony explains IDOV approach. Koch et al. describe DFSS approach in detail by explaining
the application of DFSS in automotive crashworthiness which comes under engineering design context.Treichler et. al. describes the use of DFSS by
taking context of united states corporations. All these papers dealing with manufacturing sector so there are need to explain DFSS dealing with non
manufacturing sector [13–16].
Figure 2.2 Illustration of DFSS Process
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Difference Between Innovative Abilities Of Organization...
Six Sigma in an Organization:
Achieving high rate of performance is the aim of any organization, especially under the pressure of competition. In this regards, innovative abilities of
any organization is considered as the leverage of the competitive abilities. The organization 's innovative abilities have drawn the attention of the
scholars and practitioners over last decade. Trying to link between innovative abilities and another organizational discipline is one of the most
interesting fields to the scholars. Therefore, the current study tries to evaluate the relationship between innovative abilities of organization and Six
Sigma as one of the organizational discipline that belongs to the quality umbrella. Six Sigma is considered as a quality approach which has proved its
abilities to positively affect the organizational performance. Thus, the current studies aims to review the literature to introduce a conceptual framework
that discusses the relationship between the two fields of the organizational discipline represented by Six Sigma and innovation from the perspective of
the Absorptive Capacity Theory.
Introduction:
Samsung Electronics Co. (SEC) of Seoul, Korea, is perfecting its fundamental approach to product, process and personnel development by using Six
Sigma as a tool for innovation, efficiency and quality. SEC was founded in 1969 and sold its first product, a television receiver, in 1971. Since that
time, the company has used tools and techniques such as total
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Six Sigma Design Principles Of Samsung
Six Sigma Design principles
It was realized by Samsung Business Team that the success of this DMAEV methodology in driving Supply Chain innovation would primarily depend
not only on the strength of methodology, but also on relevant business as well as organizational factors. Based on prior experience of Samsung
Business team, four basic principles were drawn that would guide all Supply Chain six sigma projects through all the stages of DMAEV:
пѓ—Global optimum;
пѓ—Process KPI mapping;
пѓ—Systematization; and
пѓ—Five design parameters.
The complete approach was intended to be kept easy to learn, apply and uphold. Also, the approach had to be molded in such a manner that it readily
blends in with the regular flow of work of SCM personnel working on their supply chain projects so that no additional project work is involved.
a.Global Optimum – Six sigma improvements in supply chain are positioned not as narrowly focused improvements but as end–to–end supply chain
process improvements. All new enhancement ideas were to be aligned to global goals rather than local goals. Which means that, when a... Show more
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This training program is branded as SCM Six Sigma BB training and mentoring plan. It includes one week of full time training each month for four
months complemented by guidance of SCM Black Belts on some selected projects. The prospective SCM BBs need to finish three such projects in
order to get a SCM Black Belt. By leveraging the well–established HR belt structure of six sigma, Samsung aims to remove the shortage of SCM talent
which has been the basic obstacle in improving SCM routine. It is expected by Samsung that effectiveness of SCM will improve now when people
understand overall six sigma in SCM and ways of enabling it. A Six Sigma Academy was established the goal of which is to build up talent and
future leaders where more than 100 SCM black belts have been trained so
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Objectives Of Six Sigma
SIX SIGMA:
Six Sigma means a measure of quality that strives for near perfection. Six Sigma is a disciplined and data–driven approach or methodology for
eliminating defects (driving towards six standard deviations between the mean and the nearest specification limit) in any process , from manufacturing
to transactional and from product to service. The statistical representation of Six Sigma describes quantitatively how a process is performing. To
achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A defect is defined as any process output that does not
meet customer specifications. The fundamental objective of the Six Sigma methodology is the implementation of a measurement–based strategy that
focuses on process improvement and variation ... Show more content on Helpwriting.net ...
Six Sigma as a measurement standard in product variation can be traced back to the 1920's when Walter Shewhart showed that three sigma from the
mean is the point where a process requires correction. Many measurement standards (Cpk, Zero Defects, etc.) later came on the scene but credit for
coining the term "Six Sigma" goes to a Motorola engineer named Bill Smith. (Incidentally, "Six Sigma" is a federally registered trademark of Motorola).
In the early and mid–1980s with Chairman Bob Galvin at the helm, Motorola engineers decided that the traditional quality levels – measuring defects
in thousands of opportunities – didn't provide enough granularity. Instead, they wanted to measure the defects per million opportunities. Motorola
developed this new standard and created the methodology and needed cultural change associated with it. Six Sigma helped Motorola realize powerful
bottom–line results in their organization – in fact, they documented more than $16 Billion in savings as a result of our Six Sigma
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Advantages And Disadvantages Of Problem Solving
Various types of problems are evident. They have been classified as generic or specific for a task, well–structured to ill structured, diagnostic or
remedial. (De Mast and Lokkerbol, 2012). In order to ensure solved problems do not resurface, scientific methods of problem solving needs to be used.
Literature review suggest that scientific problem solving has been addressed by three schools of thought namely Six Sigma, Lean Manufacturing/ Lean
Enterprise and World Class Manufacturing Practices. These theories have evolved over time with the empirical evidence and new knowledge uncovered.
2.1 Six Sigma
The origin of six sigma comes from statistics and statisticians. (Hahn et al., 1999), (Hoerl and Snee, 2002), and (Montgomery, 2001) The term six
sigma is defined ... Show more content on Helpwriting.net ...
The challenge of having quality data available, and solutions driven by the data are expensive and only a small part of the solution is implemented at
the end.
It is a subjective judgement, where a defect may be defined as anything which does not meet customer needs or expectations. The calculation of defect
rates for non–normal situations is yet to be addressed. The start–up cost for six sigma into a corporate culture (training, consulting, improvement
implementation; and software) can be asignificant investment (Karbasian et al., 2006).
Committed leadership of top management and fully fledged training are crucial to the success of Six Sigma implementation. Human resource functions
need good harmonization with Six Sigma approach(Tjahjono, B. et al., 2010).The right selection and prioritization of projects is also a critical success
factor(Antony, J., 2004).
Evolution of theoretical and empirical knowledge redefines the theme of Six–Sigma as a method of improving product and process quality by
understanding the relationships between the inputs and the metrics that define the quality
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Lean Manufacturing & Six Sigma Manufacturing
DISCUSSION
Lean manufacturing & six sigma Manufacturing:
Six sigma and lean system has the same way of approaching but uses different technology to achieve the goal. The both procedure lives up to
expectations for to dispense with waste and expand the productivity of the procedure and convey the zero defect items. Recognizable of primary cause
of waste is the fundamental distinction between lean and six sigma. lean innovation says that waste originates from undesirable steps in the production
process which don 't add the value of the final product while six sigma says that waste is a direct result of variety of diverse procedures.
The focus on lead–time reduction is an simple and effective performance measure to employ (Suri, 1998) where ... Show more content on
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Six sigma has better performance, reduced waste, uniform process output.
Format: Kaizan event format concentrated resources in short time frame. Six sigma has project format. Resources spread over months.
Scope and Scale: Lean has quick and initial gains, ongoing improvement, suitable for every one and every part of the business. The scope and scale of
six sigma is help to analysis the complex problems that require in depth analysis. http://improveconsulting.biz/?page_id=154
Lean manufacturing and Theory of Constraints:
The hypothesis of constraints may be an extremely powerful technique for shop floor administration for a few manufacturers, however in numerous
mass customization circumstances it will be hard to execute because of its substantial dependence on a steady and consistent constraint in the system.
At the point when considering the capacity of TOC to help in making productive mass customization, it is vital to consider the high variability that will
be available. It has been found that once the DBR component is actualized, the constraint can shift because of variety in the system (Goldratt, 2004),
and these occasional shifts must be recognized and the system adjusted likewise. With mass customization, numerous organizations will manage high
work content variety from every work piece to the following, accordingly it is likely that the constraint will shift oftentimes, with a higher impact for
low volume
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Six Sigma Essay
1. Summary of the topic:
In this document we have done a detailed study of Six Sigma and Lean Six Sigma and how they help Business Analysts to maximize their skill sets to
attain maximum process improvements in their activities. We introduce the topic, provide a historical timeline and disucuss its relevance to the topic.
After that, we analyze current state and use the information to provide results in Analysis and Synthesis section.
Introduction:
Process Improvement or Business Process Improvement is an aspect of organizational development (OD) in which a series of actions are taken by a
process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives. Six Sigma, Lean
and ... Show more content on Helpwriting.net ...
You are 2,000 times more likely to reach your destination when you fly than your luggage is– because airline safety operates at a level higher than 6
sigma, while baggage reliability operates at about 4. 3 to 4 sigma means two short or long landings at major airports every day, while a 6 sigma process
means one short or long landing at major airports every 5 years. [3]
It is essential that surgery goes right. 3 to 4 sigma means five thousand incorrect surgical operations per week while a 6 sigma process means less than
two incorrect surgical operations per week. [3]
Lean:
Lean maximizes throughout by reducing waste. It started out in manufacturing and production, and later branched out to be adopted in other areas. It is
increasingly being deployed in startups, and in strategy analysis.
Lean Six Sigma:
Lean Six Sigma combines Lean's time–focused waste–elimination philosophy to dynamic analytical problem solving toolkit of Six Sigma.
Waste is a non–value adding activity. 7 types of wastes: Transportation, Inventory, (Excess) Motion, Waiting, Overproduction, Over
–Processing, and
Defects (TIMWOOD). 8th category: Unused creativity.
DMAIC (Define, Measure, Analyse, Improve, Control) is a sub–methodology helps improvement of the existing processes. It is often necessary to
iterate through the Measure–Analyze–Improve steps.
Define Stage: Benchmark and baseline the process. Structure and decompose the process into controllable sub–processes.
Measure Stage:
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The Six Sigm Concepts Of Supply Chain Management
Topic: Six Sigma
1.0Introduction
What is Supply Chain Management (SCM)? Supply Chain Management is the synchronization of a firm's processes with those of its suppliers and
customers to match the flow of materials, services, and information with customer demand. To provide the highest degree of customer satisfaction at
the lowest possible cost is the flow in supply chain in management of material and information. The commitment of supply chain partners is important
and requires to work together to coordinate order generation, order taking, and order fulfillment in Supply Chain Management. To maximize customer
value and gain a competitive advantage in the marketplace is the active streamlining of a business' supply–side activities in Supply Chain Management.
Development and implementation supply chains by suppliers is the effort represents Supply Chain Management that are as efficient and economical as
possible. To product and development, the information systems are needed to direct these undertakings which is ... Show more content on
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From initial creation to final sale, Supply Chain Management oversees each touch point of a company's product or service. Through efficiencies or
lose value through increased expenses, proper SCM can increase revenues, decrease costs and impact a company's bottom line with so many places
along the supply chain. So SCM can help company to manage and revise its supply chain efficiently to stay ahead of the changing trends and continue
to add value to its bottom line. Besides that, technology portion has invested in supply chain which use to synthesize relevant data and to forecast
customer purchase behavior which is a forward–looking implementation in SCM to meet the expected demand. It also reduces the cost of warehousing
and transportation which excess
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Essay About Adidas Company Quality Costs and Improvement
Table of Contents Introduction6 Discussion on The Concept of Quality Cost in Adidas6 Prevention Cost6 Six Sigma6 Deming's 14 Points6
Conclusion6 References6
Introduction In the following essay, I will write about Adidas Company and will describe the relationship among its various quality costs which are
failure costs, internal failure costs, external failure costs, appraisal costs and prevention costs. In addition, I will analyze the efforts the company should
focus on to further improve the quality of its products/services. Therefore, this essay is divided to 3 main points which I think the company should
focus to improve its quality. The first point is the prevention cost which's the most important quality cost that ... Show more content on Helpwriting.net
...
It includes also the preparation of procedures needed to communicate these plans to all concerned.
New–products review:
This includes design review, reliability engineering, risk assessment, Design of Experiments and other quality–related activities associated with the
launching of new design.
Process planning:
Process capability studies, inspection planning, and other activities associated with the manufacturing and service processes.
Process control:
In–process inspection and test to determine the status of the process (rather than for product acceptance). .
Training:
Preparing and conducting quality–related training programs. Conducting training on company procedures, specification and inspection activities. The
employees of Adidas company should be well trained and updated to the change of services.
Six Sigma (DMAIC)
Another way for Adidas Company to improve the quality of its products and services is to apply Six Sigma strategy which is a business strategy
originally developed by Motorola.
Six Sigma simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data–driven approach and methodology for
eliminating defects in any process. In another meaning Six Sigma is a highly disciplined process that helps us focus on developing and delivering
near–perfect products and services.
Six Sigma focuses on defect prevention; improving quality, cost savings, and reducing waste by helping
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The Six Sigm An Approach For Business Improvement Keeping...
Six Sigma is an approach for Business Improvement keeping customer satisfaction as the primary goal and to find and eliminate variations in parts
based on the outputs obtained. Six Sigma is a strategic process. Implementation of Six Sigma effectively would ensure enhanced customer satisfaction
boosting sales and profit levels.
Six Sigma has two different focuses which includes Management and technical [1]. The Management focus deals with Project metrics, identifying
goals, approving/selecting projects and selecting the workforce on the project [1]. The technical focus primarily deals with minimizing the variation
and improving process performance. Six Sigma predominantly depends on the management team inorder to complete the assigned projects in timely
manner and to ascertain meeting specific objectives. The Business improvement involves five different stages. Define, Measure, Analyze, Improve and
Control. Six Sigma gives at most importance to detailed results at the bottomline and predict the impact on the Business environment before the Project
is approved. The four significant aspects of Six Sigma are customer satisfaction, understanding of the Process, critical decision – making and Business
results. Six Sigma is advantageous for companies that rely on bottom–line results and minimizing the number of defects in the Production process. Six
Sigma serves as the common technique or mode in order to measure quality gains of different organizations and also to compare one
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Operational Management Issues Of Samsung Company
Samsung is electronic device company that have been found by Lee Byung Chul in the year of 1938 as a trading company. Before it became the
electronic based company this company fall into the areas of food processing, textiles, insurance, securities and retail. In the late of 1960s Samsung
enter electronic industry and middle of 1970s this company enter construction and shipbuilding industries. However after the death of the founder
Samsung have been classified into four major business group which was Samsung Group, Shinsegae Group, CJ Group and Hansol Group. In the year of
1990s Samsung has expanding and globalizing their business especially in electronic, particularly mobile phones and semiconductors, have become its
most important source of income. Samsung have been operating over 50 ... Show more content on Helpwriting.net ...
Samsung has caught up in operational management issue in maintenance, technical support and warranty which is very crucial for customer
satisfaction the loyalty towards the company. Not on this below show some issues in Samsung Company.
Hard to control the maintenance, technical support and warranty
Samsung have been outsourcing their business operations to specialist including warranty administration together with repair on display products.
Period of range for customer warranty is between two to three years. When customer return their completed warranty card supply with each product and
details for future verification then only it is entitled to registered. However the real problem comes when the current outsource provider failed to
maintain the level of service. Samsung need to think a better way of solving this problem so that they can have faster equipment repair turnaround,
better warranty entitlement management to get high level customer satisfaction.
Samsung Reached its 'tipping point' for Brand
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Characteristics Of Six Sigma
Jumpstart to sixsigma program:
Abstract:
Definition of Six sigma:
Six Sigma is defined as highly controlled and well–ordered process to focus on developing and delivering perfect products and services .
FUNDAMENTAL NOTION behind Six Sigma:
"SIGMA" is Statistical term to measure process deviation from its perfection. You can systematically point out "HOW TO ELIMINATE DEFECTS?",
if you are able to measure the defects in a process and may get "ZERO DEFECT" performance. In "Six Sigma" ZERO DEFECT performance is defined
as 3.4 failure rate per million or 99.999% perfect.
Characteristics of Six Sigma:
Six sigma intention is to eradicate wastage, ineffectiveness and in efficient processes and to increase customer satisfaction by facilitating customers in
a way they expect.
Six ... Show more content on Helpwriting.net ...
Preparing leaders: leaders are essential to provide guidance about Six Sigma principles.
Create Six Sigma Organization: It is to prepare Black Belts and other roles and assign them their responsibilities.
Training the organization: It is very essential to provide training to relevant staff.
Directing Six Sigma efforts: It can be pragmatic to any aspect of Six Sigma.
Project Selection for Six Sigma:
The most difficult thing in Six Sigma is to select most important problem. To select Projects, there are two ways.
Top–down:
This approach is related to business strategy and customer need. This approach takes a lot of time to complete but most Six Sigma projects complete
in 3–6 months.
Bottom–up:
Projects are chosen by Black Belts depending upon capabilities of teams . the major drawback of this approach is that project may not be able to relate
to strategic alarms of management.
Key Methodologies for Six Sigma:
DEMAIC Methodology:
This methodology has five steps.
Define: First define project goal or problem
Measure: Measure the process and problem
Analyze: Analyze gathered data to get main cause of
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Quality Management Techniques Of Six Sigma
Six Sigma is a business technique that helps to continually identify and reduce the process variations or failures to achieve desirable results (Vora &
Ravanan, 2014, p. 1). The organizations will be able to minimize the gap of customer expectation and product attributes. There methods being used in
Six Sigma are "DMAIC" (Design, Measure, Analyze, Improve, and Control) and "DMADV" (Design, Measure, Analyze, Design, Verify). Besides,
Design for Six Sigma (DFSS) is also a methodology used in Six Sigma to create lesser defect products, processes or services based on customer
requirements. DFSS to achieve minimum defect rates during the development stage of the product. Thus, better quality of product or services can be
produced by the organizations to increase the customer satisfaction. All of these methodologies give a big benefit in... Show more content on
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Six Sigma is a quality management strategy that helps companies to deal with customer's expectation by providing better quality of products,
services and processes at the lowest possible manufacturing cost (Verma & Parihar, 2016). Through the methodologies such as "DMAIC",
"DMADV" and "DFSS" as mentioned above, the outcome of the entire process will be enhanced by decreasing the defects or failures rates. First of
all, Six Sigma includes five steps: define measure, analyze, improve and control. The first step is basically used to identify customers' requirements
and expectations (Nave, 2002). In order to sustain a business, customer satisfaction is important because it will generate benefits such as increase
profitability or decrease price sensitivity. Better quality of a product is undeniably one of the requirements in achieving business sustainability as it
could help to attract potential customers and retain loyal customers. Hence, the large market share and good image of the company will lead the
company to sustain its
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Management Philosophy : Six Sigma
Six Sigma is one of those words that most individuals don't use in their everyday vocabulary. What is Six Sigma you may ask? Maybe it is some
kind of product, a slogan or maybe it 's a company. If you thought it was any of these things, you 're wrong. Six Sigma is actually a management
philosophy. It was developed by engineer Bill Smith (while working at Motorola in 1985). Six Sigma sets extremely high objectives, collects data, and
analyzes results which reduces defects in products and services.
The whole idea of Six Sigma is if you measure the amount of defects you have in one single process. You'll have to figure out how to get rid of them
and get them as close to "zero defects as possible"). For any company to fully achieve the ... Show more content on Helpwriting.net ...
Like Black Belts, they concentrate on Six Sigma implementation. In addition to spending time on statistical duties, Master Black Belts help ensure that
Six Sigma processes are applied consistently throughout an organization's numerous departments and functions."
"Six Sigma Champions are individuals chosen from upper management by Executive Leadership. Champions are also concerned with enterprise–wide
Six Sigma implementation as well as mentoring lower–level Six Sigma practitioners."
"At the top of the Six Sigma "food chain" is Executive Leadership. This includes a company's CEO and other members of top management. Executive
Leadership determines the overall strategy for the organization's Six Sigma implementation. They also set the parameters for duties of more junior
practitioners."
Special training is needed for all of these people and companies to ensure that they follow this methodology and use the data–driven approach correctly.
This training is very important to ensure that everyone is on the same page. Some organizations even use additional belt colors, such as "Yellow
Belts", which is used for employees that have basic training in Six Sigma tools and generally participate in projects. "White belts" for those locally
trained in the concepts but do not participate in the project team.
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Six Sigma Certification And Consulting Services Essay
Introduction:
Remembering the ultimate objective to go with the best layout for our sneaker shoe, our gathering has received a Six Sigma driven methodology to
handle the issue. A DMAIC show has been prescribed and put into usage to handle and layout the thing with perfect components. The six sigma stages
help us to devise an all–around requested approach to manage the thing setup by separating all the essential to quality estimations and voice of the
customer [VOC]. We have joined a significant measure of contemplations which the association can realize to additionally enhance the methodology
and think about the viable and best–in class particulars, consequently making a win–win condition to both the association and customers.
Six Sigma Phases: Six Sigma is a methodology used to improve business processes by utilizing statistical analysis rather than guesswork. This proven
approach has been implemented within a myriad of industries to achieve hard and soft money savings, while increasing customer satisfaction.
6Sigma.us is at the forefront of Six Sigma certification and consulting services. The DMAIC Model lead a team logically from defining a problem
through implementing solutions linked to underlying causes, and establishing best practices to make sure the solutions stay in place. We have used this
DMAIC methodology to come up with the best design for our smart sneakers product.
D – Define the problem: The Define phase is the first phase of the Six Sigma improvement
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Quality Management Using Six Sigma
Quality Management Using Six Sigma Over the last thirty years, the views on quality management shifting from a focus on product inspection and
problem identification to the theme that product quality is determined by the process used to produce the product (Jayaraman, Kannabiran, & Kumar,
2013; Kerzner, 2013). As a result many quality/process improvement initiatives and methodologies have been developed over the last few decades; one
such methodology is known as Six Sigma and has become the most popular of the quality improvement initiatives (Ismyrlis & Moschidis, 2013). This
paper will provide a brief overview of Six Sigma along with an explanation of the DMAIC methodology. The paper will present an example from the
author's workplace in software engineering to illustrate effective application of the DMAIC process.
Six Sigma Overview As explained by Kumar and Kaushish (2015), Six Sigma is a "disciplined data–driven approach and methodology for eliminating
defects in any process" (p. 7). Six Sigma stresses the reduction of variation within processes by identifying and eliminating the root causes of defects
(Jayaraman et al., 2013; Kerzner, 2013; Kumar & Kaushish, 2015). The goal of Six Sigma is to get as close to zero defects as possible. The term Six
Sigma comes from the Greek letter Пѓ (sigma) which in statistics represents one standard deviation (Ismyrlis & Moschidis, 2013; Kumar & Kaushish,
2015; MДѓdДѓlina, 2014). Six Sigma, or six standard deviations, yields a
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For These Reasons, The Catapult (Figure 2) Set Was Suggested
For these reasons, the catapult (Figure 2) set was suggested as a primary training aid in the Six Sigma training. A catapult offered a tool/process that
enhanced the learners' understanding. It supported up to seven factors at two or more levels of experimental design as well as both continuous and
categorical factors. It provided data for analysis, which could be used for Gauge Repeatability and Reproducibility (GR&R), Hypothesis Testing such
as t–test, one–way ANOVA, Regression, Design of Experiments (DOE) and Statistical Process Control (SPC). A good tie
–in between the Six Sigma
competition game and the Six Sigma topic was desirable to motivate and ensure engagement during the class. The learners were able to practice the Six
Sigma ... Show more content on Helpwriting.net ...
Therefore the Six Sigma competition game included a reward (i.e. Coins) element in the classroom quizzes as discussed in the earlier section.
There were two forms of quizzes. The first quiz format was to recapitulate the previous day's learning using the 'question cards' method. The learners
needed to discuss among the team and developed a question list based on what had learned on the previous day before the question given to the
opponent team to answer. The second one was a Six Sigma pop quiz during the class. The quizzes not only provide immediate feedback to the trainers
if any adjustment of the training was needed, but also served as an avenue for the teams to earn their coins (resources) depending on the correctness of
the responses. On the other hand, the team would lose its coins for any inappropriate answers. The deduction of coins was not intended as punishment,
but it worked as a tool to control the individual learner from simply answering without team discussion. The teams had to accumulate the coins as
much as possible to better prepare for the final war by purchasing the necessary tools such as catapult, aluminum foil, measuring tapes, different types
of ball, rubber band, laser pointer or clamp to build their
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Discuss The 4ps Of Marketing Mix
OPERATIONAL EXCELLANCE
Background and Origin of Models
4P's of Marketing Mix
The article 'The Concept of the Marketing mix', published by Neil H. Borden in 1964 popularized the term of the marketing mix. He described the
word marketing mix using the phrase quoted by James Culliton in 1940s in which he explained a marketing executive is a" mix of ingredients" whose
sometimes follow a recipe as he goes along, sometimes adapt a recipe to the ingredients right away available, and at times experiments with or
invents ingredients no one else has tried.(Cuillton J 1948)".According to Borden those ingredients where the product, development, price, brand,
supply channels, personal selling, promotion, pack, display, service, material handling, and fact analysis. Later E Jerome McCarthy classifies the
above mentioned ingredients into four variables those are now recognized to be as the 4P's of the marketing mix. Product, place, promotion, and
price are considered as the 4P's of the marketing mix. McCarthy considered the 4P's as the most commonly used variables to set up a marketing
approach and creating a marketing plan. The idea of the marketing mix is simple which can be easily understood by considering a cake and its
components. There are ... Show more content on Helpwriting.net ...
Generally, marketing mix is executed by using the four P's are product, price, promotion, and place. Companies use this marketing mix to develop a
required response from their target market because which is the manageable and calculated marketing tool. The marketing mix contains all the elements
necessary for an organization to control the demands for their product or service. Marketing strategies and implementation can also do by marketing
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Statistic Methods: Utilizing Six Sigma Essay
The term six sigma (6Пѓ) began as an operational appraisal or a measure of quality. Utilizing six sigma, procedure objectives are established in parts
per million (PPM) in every part of the manufacturing procedure. From the time when its source, six sigma has now progressed into a procedure for
enhancing organizational proficiency and efficiency by concentrating on productivity, price decrease, and improvedquality. Six Sigma is a fixated and
quantifiable management discipline that utilizes a disciplined, data–driven approach to work to remove imperfections across every business area,
together with management, service delivery, design, production and customer satisfaction, stressing breakthrough improvement for improved bottom
line ... Show more content on Helpwriting.net ...
The six associates the figure of standard deviations around the mean. Henceforth, six sigma declares that you have to go out outside six standard
deviations around the mean before you find failure. With a high enough figure of sigmas (beyond six), you would move toward the point of "zero
defects." For instance, a shift from 3Пѓ to 4Пѓ signifies an 11–fold progress; a shift from 4Пѓ to 5Пѓ signifies additional 27–fold progress; and a shift
from 5Пѓ to 6Пѓ signifies an extra 69–fold progress. Consequently the total progress from 3Пѓ to 6Пѓ is over 20,000–fold.
At the 3Пѓ level, the amount of deficiencies per million totals 66,807 (or 93.3 percent accuracy); in the 4Пѓ level the amount of deficiencies declines
to 6,210 (or 99.4 percent accuracy); in the 5Пѓ level the amount of deficiencies declines yet additional to 233 (or 99.97 percent accuracy); and at the
6Пѓ level the quantity of imperfections would be 3.4 per million. This link to a 99.9997 percent accuracy. In today's world, where 98 percent or 99
percent precision is believed to be outstanding, 6Пѓ has nowadays turned out to be the generally known standard of quality.
An important tenet of six sigma is calculated. Regrettably, that too indicates that if you compute the incorrect numbers, you will get the incorrect
outcomes. Let's say, calculating amount might accelerate production, however at the price of quality. Calculating quality might boost
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Supply Chain Six Sigma in Rmg Sector
Supply chain Management six sigma at RMG
Prepared by
Mohammad Mesbah Uddin,
ID–2013–3–5–019, MBA@BUTEX
1
Mohammad Mesbah Uddin,
27–12–2014
ID–2013–3–5–019, MBA@BUTEX
TABLE OF CONTENTS
S.I
PAGE
0
ABSTRACT
3
1
INTRODUCTION
4
2
SIX SIGMA APPROACH
TO DESIGN
5
3
ANANLYSIS OF SUPPLY
CHAIN DELIVERY
PERFRMANCE
6–7
4
DESIGN OF SIX SIGMA
SUPPLY CHAIN
8
5
OUTLINE OF THE
PACKAGE
9–10
6
SMMARY AND FUTURE
WORK
11
7
2
NAME OF ARTICLE
REFERENCES
12
Mohammad Mesbah Uddin,
ID–2013–3–5–019, MBA@BUTEX
ABSTRACT
The ready–made garment (RMG) industry has recently occupied the largest part of exports and foreign currency in Bangladesh and has been for more
than a decade the second largest contributor to gross domestic product ... Show more content on Helpwriting.net ...
This metric is most important in supply chain management as it integrates the measurement of performance right from supplier end to the customer
end. Present research is focused on a case study conducted in a leading Apparel manufacturing firm in Bangladesh and analysis of elemental
performances in overall delivery performance of an entire supply chain in an integrated approach.
3
Mohammad Mesbah Uddin,
ID–2013–3–5–019, MBA@BUTEX
INTRODUCTION
Supply chains provide the backbone for manufacturing,service, and E–business companies. The supply–chain process is a complex, composite business
process comprising a hierarchy of different levels of value–delivering business processes. Achieving superior delivery performance is the primary
objective of any industry supply chain. Quick and timely deliveries entail high levels of synchronization among all business processes from sourcing
to delivery. This in turn calls for variability reduction all along the supply chain. Variability reduction and businessprocess synchronization are
therefore acknowledged as key to achieving superior levels of delivery performance in supply–chain networks.
Delivery performance can be defined as the level up to which products and services supplied by an organization meet the customer expectation. It
provides an indication of the potentiality of the supply chain in providing products and services to the customer. This metric is most important in supply
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Theory Analysis: Total Quality management
Introduction John Stark associates reports that "Many companies have difficulties in implementing Total Quality management Approach" According to
the prestigious management consultant company, "Surveys by consulting firms have found that only 20–36% of companies that have undertaken TQM
have achieved either significant or even tangible improvements in quality, productivity, competitiveness or financial return. As a result many people are
skeptical about TQM. " (http://www.johnstark.com/fwtqm.html). The total Quality Management Approach works towards achieving client satisfaction
and gears its entire process and work towards that outcome. A successor of that approach, six sigma also works towards customer satisfaction but
includes many other aspects too, focusing on seeking to introduce perfection in all areas of the business by identifying and removing possible defects,
looking out for and dealing with unpredictability, and minimizing variability. Six sigma seems to add to the objectives of TQM particularly since
TQM too, focusing on the client, seeks to eliminate initial defects and prevent wastage. This is precisely the objective of Six sigma, performed via
scientific metrics. It seems to me, therefore, that a hybrid approach of TQM supplemented with six sigma may go a long way in helping companies
effectuate tangible improvements in quality, productivity, competitiveness or financial return. What this study, consequently aims, to do is to format a
hybrid approach
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Target 's Purchasing Strategy Goals
Target's purchasing strategy goals for 2015 are to extend its exclusive products and partnerships, increase design collaborations, and introduce new
owned brands products. Target understands customers' demand for high–quality owned–brand products, innovative partnerships, and exclusive
designer collection offerings. Target is focus on meeting those needs and expectations by making sound decisions through it purchasing strategies. To
add value for its customers, Target continuously partners up with distinguish or up–and–coming designers to offer unique designer collections. In the
past, Target's has partner up with Peter Pilotto, a London–based designer, to create and offer a collection of women 's apparel, accessories, and
swimwear consisting of bold colors and patterns. This is only one example how Target uses it purchasing strategy to support its business strategy and
objectives. However, these functional strategies require immense resources and coordination. In order for Target to ensure its functional strategies are
realized, Target must invest in marketing innovations and develop alliances and partnerships. Target is currently investing in R&D teams located in
San Francisco to create new ways to reach customers and help Target get ahead of emerging technologies. This requires innovative and creative
thinking employees and leading managers. Likewise, Target must spend a lot of time developing partnership with exclusive brand and design
collaborations with Target
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Case Study : Supply Chain Management
Supply Chain Management is the management of a network of interconnected businesses involved in the ultimate provision of product and service
packages required by end customers. It is related with efficiency of a company's supply, the goal of SCM is, to reduce cost caused by bullwhip
effect, or other dummy cost in supply chain. What Lead to the implementation of SCM ? Samsung Electronics entered the world marketplace as a
small consumer electronics company. Soon the IT related markets were growing at an exponential rate, and Samsung Electronics ultimately grew up
as one of the biggest electronics company in the world. As the company started growing even further the need to replace the older systems came into
being. A new system had to be in place to manage such a large company. This is what lead to the implementation of SCM. In detail it can be
explained from both Business & IT perspective. Business Perspective Due to internet boom in the 90 's, business started to grow even further. Before
the growing stage Samsung had a very de–centralized supply control which had many disadvantages like no standardization, lack of strategic planning
for inventory, the demand forecast couldnt be trusted, less reliability etc. Therefore in order to elucidate these problems Samsung came up with
centralized control of the supply chain. Moreover the competitors had already started to implement SCM which helped them achieve productive results
like lower logistics costs, smaller lead times etc.
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Six Sigma: Overview
Six Sigma
[pic]
The often–used six sigma symbol.
Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in
manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of
people within the organization ("Black Belts", "Green Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an
organization follows a defined sequence of steps and has quantified targets. These targets can be financial (cost reduction or profit increase) or
whatever is critical to the customer of that process (cycle time, safety, delivery, etc.).
The term ... Show more content on Helpwriting.net ...
In recent years[update], some practitioners have combined Six Sigma ideas with lean manufacturing to yield a methodology named Lean Six Sigma.
Methods
Six Sigma projects follow two project methodologies inspired by Deming 's Plan–Do–Check–Act Cycle. These methodologies, comprised of five
phases each, bear the acronyms DMAIC and DMADV. DMAIC is used for projects aimed at improving an existing business process. DMAIC is
pronounced as "duh–may–ick". DMADV is used for projects aimed at creating new product or process designs. DMADV is pronounced as
"duh–mad–vee".
DMAIC
The DMAIC project methodology has five phases: Define the problem, the voice of the customer, and the project goals, specifically. Measure key
aspects of the current process and collect relevant data. Analyze the data to investigate and verify cause–and–effect relationships. Determine what the
relationships are, and attempt to ensure that all factors have been considered. Seek out root cause of the defect under investigation. Improve or
optimize the current process based upon data analysis using techniques such as design of experiments, poka yoke or mistake proofing, and standard
work to create a new, future state process. Set up pilot runs to establish process capability. Control the future state process to ensure that any deviations
from target are corrected before they result in defects. Control systems are
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What Is Six Sigma In Supply Chain Management
Topic: Six Sigma
1.0Introduction
What is Supply Chain Management (SCM)? Supply Chain Management is the synchronization of a firm's processes with those of its suppliers and
customers to match the flow of materials, services, and information with customer demand. To provide the highest degree of customer satisfaction at
the lowest possible cost is the flow in supply chain in management of material and information. The commitment of supply chain partners is important
and requires to work together to coordinate order generation, order taking, and order fulfillment in Supply Chain Management. To maximize customer
value and gain a competitive advantage in the marketplace is the active streamlining of a business' supply–side activities in Supply Chain Management.
Development and implementation supply chains by suppliers is the effort represents Supply Chain Management that are as efficient and economical as
possible. To product and development, the information systems are needed to direct these undertakings which is cover everything from production by
supply chains.
In other word, Supply Chain also involved in the manufacture and sale of a product or service which is the connected network of individuals,
organizations, resources, activities and technologies. From initial creation to final sale, Supply Chain Management ... Show more content on
Helpwriting.net ...
Six Sigma is use in an organization to make sure the capability of business processes can be improve and as a tool or method to increase the
performance of organization, decrease the variation process which lead to defect reduction, and help to improve the organization's profits, employees
morale, and their products or services quality. Six sigma is generally a term of quality to a well controlled process which is
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How Six Sigma And Its Effects On The Quality Of Their...
Many business organizations today are looking for the best strategies to improve the quality of their products. Six Sigma is a methodology that
provides a process to measure quality using a data–driven process (iSixSigma). This framework can be adapted for use in any industry to produce near
perfect quality products or service. In addition to the methodologies Six Sigma has certifications or belts that include White Belt, Yellow Belt, Green
Belt, Black Belt, and Master Black Belt. There are 2 sub–methodologies that are used in the Six Sigma process, the DMAIC (Define, measure,
Analyze, improve, control) and DMADV (define, measure, analyze, design, verify) (iSixSigma). Six Sigma was developed by Motorola in 1986 as a
way to improve the quality in the manufacturing process (Investopedia). In 1995 General Electric was an early adopter when it successfully
implemented Six Sigma; in the first five years General Electric estimated the benefits at $10 billion (iSixSigma).
Six Sigma, is a management process that focuses on setting extremely high quality standards; followed by the collection data related to the process
and finally analyzing the collected data to find solution to reduce defects in products or services (Rouse, M., Calloway). This Philosophy of Six
Sigma simple, if you can count the number of defects in a process, you can determine how to eliminate those defects (Rouse, M., Calloway). The
standard for achieving Six Sigma is less 3.4 defects per million (Rouse,
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Design Of A New Smart Design For Six Sigma Project Essay
Introduction:
In this consistently changing technological world, there are new features emerging in every new model of a new Sneakers. This project shows the
views of the consumers on their perception of their current smart sneakers and their likeliness of adapting a new smart sneakers.
For this case, the DMADV Methodology is followed for the Design for Six Sigma project. Design of Experiments (DOE) is a systematic method to
determine the relationship between factors affecting a process and output of the process. In this smart sneakers survey we are finding the relationship
between the factors (Water Proof, GPS, Biometric, Cost and Charging). In this project, we are identifying the feasible models for a new smart sneaker
design.
This paper also includes the technical aspects and suggestions on pricing & marketing strategy for the product to gain the market share, which can
further help in retaining better customer satisfaction and exceed the expectations of the product.
So as to accompany the best plan for our smart sneakers, our group has adopted a Six Sigma driven strategy to handle the issue. A DMAIC display
has been recommended and put into utilization to handle and plan the item with ideal components. The six sigma stages help us to concoct a well
ordered way to deal with the item configuration by investigating all the basic to quality measurements and voice of the client [VOC]. We have joined a
great deal of thoughts which the organization can execute to further
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Literature Study On Construction, Six Sigma, And Lean...
2 LITERATURE STUDY
2.1 INTRODUCTION
This chapter describes the concepts of waste, Lean Construction, Six Sigma and Lean Six Sigma. It provides an explanation of the tools and
techniques of Lean and Six Sigma from the literature study. It also provides the case studies and frameworks for implementation of Lean and Six Sigma
in the construction industry by various authors.
2.2. LEAN CONSTRUCTION
2.2.1 Introduction
Lean Construction is inspired from the Toyota Production. Toyota production provided the Transform–Flow –Value(TFV) philosophy of production in
1950's.(Koskela, 1992).According to this philosophy the production is not only transformation of the inputs to outputs but there exists a flow of
resources and information which seeks to generate ... Show more content on Helpwriting.net ...
It is the integration of the Should–Can–Will–Did analysis to provide different schedule. It is opposite to the conventional planning process where
adherence to the master schedule is the most important.
Lean Project Delivery System (LPDS)
Lean Project Deliver system is a conceptual framework to implement the Lean construction for a project in all the stages in the project definition,
design and construction.
Collaboration
It is defined as the collaboration of all the stakeholders in the planning, design, and construction process. Various tools like Building Integrated
Modelling (BIM), Lean Project delivery system, communication techniques facilitate it.
Kaizen
Kaizen is defined as the continuous improvement while using the techniques of Lean construction. The organization implementing lean construction
has a mechanism to evaluate performance of the techniques and continues improvements based on lessons. Implementation of lean construction is a
continuous pursuit of perfection.
Visual Aids
Visual Aids help to understand the process and elements for all the part of the construction. They are also used to guide the workforce to do difficult
tasks.
2.3 SIX
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Essay on General Electric's Quality Gamble
General Electric's Quality Gamble
The Implementation of Six Sigma
General Electric (GE) is among the most profitable companies and, according to Fortune magazine, the most admired. It stock is the most highly
valued in the world. Some critics would argue, if it's not broke, why fix it? Jack Welch, CEO of GE, believes in the "infinite capacity to improve
everything." Why does a company that has experienced so much success recently invests over a billion dollars in a quality initiative? Increased
competition has GE adopting the attitude that businesses that stand still become obsolete as businesses that continue to grow pass them by. Also by
implementing Six Sigma, GE is preparing itself for future profitability ... Show more content on Helpwriting.net ...
The result was a culture of the quality that permeated throughout Motorola and led to a period unprecedented growth and sales. Its genesis lies in a
classic stretch–target set in 1981 by Motorola's CEO, Bob Galvin, to his people: effect a ten–fold improvement in product–failure levels over a 5–year
period. Bill Smith, an engineer at the company, realized that such results could not be achieved without going into the core of what caused defects in
the first place So, he conducted a statistical correlation between the field–life of a product and the number of flaws that had been spotted and corrected
while the product was being manufactured. The results arrived at in 1985, turned out to be positive. In other words, if a product had been found
defective and corrected during the production–process, changes were high and other defects had been missed and would show up later during usage.
An observation had been made that products rarely failed in the first 3 years of customer–usage. Therefore, the simplest way to prevent
product–breakdowns was to ensure that the process prevented defects of any kind, making detection and repair redundant. External
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Management
The current issue and full text archive of this journal is available at www.emeraldinsight.com/1598–2688.htm
AJQ 13,3
An analysis of critical success factors for Six Sigma implementation
Sunil Sharma
Faculty of Management Studies, University of Delhi, Delhi, India, and
294
Anuradha R. Chetiya
Department of Mathematics and Statistics, Ramjas College, University of Delhi, Delhi, India
Abstract
Purpose – The success of Six Sigma implementation is known to depend on a number of critical factors. The purpose of this paper is to explore and
analyse Six Sigma critical success factors (CSFs) in the context of Indian manufacturing organizations. Design/methodology/approach – Although Six
Sigma success factors have been amply ... Show more content on Helpwriting.net ...
And finally, based on the CSFs extracted, a Six Sigma adoption model in the Asian context is proposed. 2. Six Sigma CSFs: a literature review CSFs
are those factors which are critical to the success of any organization, in the sense that, if objectives associated with the factors are not achieved, the
organization will fail, perhaps catastrophically so (Rockart, 1979). Every organization's creation of a Six Sigma infrastructure is unique, however, there
are factors common to every success story (Breyfogle et al., 2001). Yang et al. (2008) in an empirical study in Taiwan concluded that Six Sigma is a
fashionable method of management, but if organizations want to obtain dramatic benefits from the implementation, they must enhance the
implementation of the CSFs and utilize more advanced tools. Hence, it is necessary that an attempt be made to assimilate the CSFs through a literature
study. Six Sigma is implemented in organizations through the structured define measure analyze improve control (DMAIC) project approach. As Six
Sigma is a project–driven methodology, it is essential to prioritize projects, which provide maximum financial benefits to the organization (Anthony
and Banuelas, 2002). Importance of the project selection process as a CSF has been researched by many authors like Kelly (2002), Anthony and
Banuelas (2002), Snee and Rodenbaugh (2002), Park (2003), Ponce and Zahaf (2004), Anbari and Kwak (2004), Heuvel et al.
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Amman / Jordan
Advanced Quality Applications Six Sigma
MBA 774 Dr. Abdallah Abdallah Introduction
Certified Six Sigma Black Belt Exam / ASQ
Six Sigma enterprise wide deployment Business process management Project management Six Sigma – Define Six Sigma – Measure Six Sigma –
Analyze Six Sigma – Improve Six Sigma – Control Lean enterprise Design for Six Sigma Total 6% 6% 10% 6% 20% 15.3% 14.7% 10% 6% 6%
100% 9 9 15 9 30 23 22 15 9 9 150 (a 4 hour test)
2
Six Sigma Enterprise–wide deployment
What is Six Sigma?
Six sigma is a highly disciplined process that focuses on developing and delivering near perfect products and services consistently Six sigma is also a
management strategy to use statistical tools and project work to achieve ... Show more content on Helpwriting.net ...
For a large company, there is usually one master black belt per 100 black belts.
16
According to the Six Sigma Academy, Black Belts save companies approximately $230,000 per project and can complete 4 to 6 projects per year.
General Electric, one of the most successful companies implementing Six Sigma, has estimated benefits on the order of $10 billion during the first
five years of implementation. GE first began Six Sigma in 1995 after Motorola and Allied Signal blazed the Six Sigma trail. Since then, thousands of
companies around the world have discovered the far reaching benefits of Six Sigma.
17
Why Six Sigma works
Bottom line results
Senior management is involved
A disciplined approach is used (DMAIC)
Short project completion time
Clearly defined measures of success
Infrastructure of trained individuals (black belts, green belts)
Customers and processes are the focus
A sound statistical approach is used
18
When Six Sigma should be used and when it should not be used
Pure Six Sigma approach achieves the best results if it is implemented by high performance organizations Medium and low performance companies
should consider more 'basic' techniques to pick up 'low hanging fruit'
A decision on Six Sigma might be negative if the following conditions exist
The company already has a strong, effective
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Total Product Management: The Management Philosophy Of...
Preface
Total Quality Management is the management philosophy for improving the products and process under the continuous improvement. Under this
philosophy, every little step adds value to the overall improvement of the organization. Under the TQM, Management tries to coordinate all the
stakeholders of the organization in order to meet the customer expectations. The practices of TQM are usually seen as cross–functional product design,
process management, supplier quality management, customer involvement, information and feedback, committed leadership, strategic planning,
cross–functional training, and employee involvement.
Whereas, Six Sigma is a business management strategy which seeks to improve the quality of process outputs by reducing defects and minimizing
variability in manufacturing and business processes. Using Six Sigma, a company can reaches to 99.99966% accuracy in manufacturing which is
statistically expected to be free of defects. Many companies are now integrating TQM and Six Sigma to get maximum benefit. Using Six Sigma with
TQM, it is possible to go through detailed data analysis for improvement and ... Show more content on Helpwriting.net ...
It concentrates on producing equality goods and fully satisfying customer expectations and extends the employees efforts at all dynamics. TQM installs
enthusiasm and commitment to do the right things from top to the bottom in the organization. Actually it is the continuous improvement process and
success comes from every little step forward each day. This process is known as 'Kaizen' in Japanese culture. In short, Total quality management
(TQM) is an integrated organizational effort designed to improve quality at every level of the
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Lean Six Sigma Black Belt Training Certification Analysis
Lean Six Sigma Black Belt Training Certification video course l Certification l Training
Description –Lean Six Sigma Black Belt Training Certification is the in–depth video program for Six Sigma methodologies and last stage of master. It
helps a company to achieve improve product quality and increased the profits of the organization.
Keywords – what is Lean Six Sigma Black Belt Training Certification, Lean Six Sigma Black Belt Training video course, Lean Six Sigma Black
Belt Training online, Lean Six Sigma Black Belt Training online exam, certification of Lean Six Sigma Black Belt, Lean Six Sigma Black Belt
Training expert, Lean Six Sigma Black Belt Training, Lean Six Sigma Black Belt Training certification exam
Lean Six Sigma Black Belt Training Certification In this course the theoretical base knowledge (theory, examples and exercises) use in practical to
support project. The Training consist of enterprise wide deployment, process ... Show more content on Helpwriting.net ...
It highlights the Project selection, for maximum impact define techniques, leadership and team management, process management and measures,
conversion of practical problem to statistical problem and to develop statistical solution and convert back to practical solution for implementation and
project management techniques such as presentation of project, project closure and successful transition by using tools and analysis methods(SWOT,
total productive maintenance, measurement system re–analysis, sustain improvement, hypothesis testing, additional analysis). direct for improving
project any of the critical to x (CTX), feedback from customer and meet customer request, Six Sigma Roles and Responsibilities, DOE, visual control,
kanban–Pull & Takt time, common DFSS methodology, design for X, robust design and process, porter's five competitive F, theory of inventive
problem,
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Case Study : 6 Sigma Manufacturing Process
Abstract:– This case study is about 6 sigma manufacturing process by which continuous improvement of the product is done. Mainly the 6 sigma is
about improving the quality, In order to identify defects or errors. By using 6 sigma 99.9% the defect will not be there in the product. 6 sigma uses
quality management and structural methods. The customer satisfaction can be increased by using this, production cycle can be reduced, reduction of
waste and reducing the cost of the project.
Introduction:– 6 sigma is defined as the measure of perfection from deviation and measurement of defects in the process. Mainly the 6 sigma measures
the deviation of the process from the quality. It is a ... Show more content on Helpwriting.net ...
The process need to be planned and it should be satisfied by the customer.
Employee:–
This process deals with leadership commitment where all the employees in the company are well trained and focused on the project in order to satisfy
the customers.
Training programme:– The employees are trained in statistical tools, strategy and 6 sigma techniques. There are various training programme levels
which are as follows:–
1.Quality seminars:– The quality seminar based on overview and basic sigma awareness programme. The techniques of the 6 sigma are explained to
each and every employee.
2.Training the team:– The teams are divided according to functioning of the project who are participating in the project.
Team management:– The teams are divided according to the qualification and talent of the employees. There are three types of groups or belts
according to the 6 sigma, they are:–
1.Black belt:– Who are the team leaders of the project, used for designing and implementing the quality approach.
2.Green belt:– The employees who work for the company part–time only.
3.Master black belt:– These employees are like teachers to the project.
Concepts of 6 sigma:– The following concepts are some of the few
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Difference Between Six Shoetic And Lean Six Sigma
Lean Six Sigma Vs Six Sigma
Abstract– This paper deals with understanding DMAIC and lean methodologies; The difference between Six Sigma and Lean; Tools used for Six
Sigma and Lean and where Six Sigma and Lean Six Sigma methodologies are used.
Keywords– Six Sigma, Lean, DMAIC, Tools and Methodologies.
1.Introduction
Quality Management is the important process which deals with the quality of delivery product.The quality of a product is defined as the ability to
satisfy the needs and customer expectations.Various quality strategies exist such as CMMI,SIX SIGMA etc.The most recent quality development
strategy is Six Sigma,Lean Six Sigma. The Six Sigma was developed at Motorola and Motorola is the first recipient for Malcolm Baldrige ... Show
more content on Helpwriting.net ...
TOOLS USED FOR SIX SIGMA AND LEAN:
4.1 SIX SIGMA TECHNICAL TOOLS:
Some of the tools used in Six Sigma DMAIC Methodology
1. CTQ Tree: The critical to quality tree is used in the design phase. It is for brainstorming and validating the customer needs and requirements.
2. The Process Map: Used in design phase. This Process Map is a diagram of the current steps in the process targeted for improvement.
3. The Histogram: This is used during analysis stage. It helps the project team to review data collected during the measure stage.
4. The Pareto Chart: The discrete data is collected and analyzed using Pareto Chart.
5. The Process Summary Worksheet: The goal of project team is to improve efficiency in terms of labour, cost, time or value. The Process Summary
Worksheet is a rollup of sub process map indicating the steps which add values and other steps that don't add value.
6. The Cause–Effect Diagram: This is the important tool to determine the root cause of problem and to prevent them.
Here we saw 6 major technical tools used for Six Sigma. Not only these 6 tools are used but also many tools exist.
4.2 LEAN
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Six Sigma Of The 21st Century
Six Sigma in the 21st Century
Globalized initiatives have lead businesses into the 21st century with a wide assortment of quality management theories, disciplines, methodologies,
and certifications. Since the 1980s many of these practices have been built around the simple yet proven tools and techniques of Six Sigma. Modern
variations of Six Sigma are applied to a multitude of quality management initiatives around the world. With an ever expanding Six Sigma community
there is growing debate amongst scholars about how it should be applied in the years to come. In recent years there has been an initiative to
reevaluate the role of Six Sigma and how we can adapt it to the quality systems of our time.
After the hype of the 1980s scholars have ... Show more content on Helpwriting.net ...
This article concludes with the call for in depth studies of the different phases of knowledge absorption as well as an attempt to study six sigma
methodologies "from a perspective of cultural change in an organization, considering how cultural change can affect relative absorptive capacity."(672).
Modeling data with Six Sigma helps us to understand the internal workings of an organization. In the article "Simulation Analysis Of A Production
Process With Selected Six Sigma Ratios." DobrzyЕ„ski, MichaЕ‚, and Piotr Waszczur (2012) simulate the application of statistical methods to
monitor processes and parameters for hidden factors (49). Standard SS ratios are applied to a model of an automobile production line to show the
proper analyses of individual process parameters. Their models show that "so called Total Quality Management" practices of simply placing quality
inspections between each process are blind to hidden factors. By executing a six sigma quality initiative to analyze the individual operation parameters
and processes the number of irreparable defects decreased significantly (50). This study is a reminder of the continued need for companies to gather
concentrated statistical data and use models to examine processes for hidden factors and continuously improve organizational functionality.
Acknowledgement has been given to the fact that a structured approach to change management is vital to big business but few have given attention to
the little
... Get more on HelpWriting.net ...

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Six Sigma In The Contemporary Business Environment

  • 1. Six Sigma in the Contemporary Business Environment 1Introduction The discerning customers nowadays are better educated and are able to recognize the quality of products or services, rather than just looking at the price. As competition between organizations grows more intense, many different factors and dimensions would be considered by the customers when they are going to measure the quality (Stevenson, 1999). In order to remain competitive among those rigorous competitions in the dynamic changing business environment, organizations have to maintain and enhance the quality of the products or services being delivered. "Quality is consistent conformance to customers' exceptions" (Slack, Chambers and Johnston, 2007). There is no definite definition for quality since it varies in ... Show more content on Helpwriting.net ... To achieve this, we need a disciplined, data–driven approach for eliminating defects. The methodology focuses on the systematic processes with appropriate tools, training and measurements which guide to achieve Six Sigma through the steps of DMAIC – Define, Measure, Analyze, Improve and Control (Weiner, 2004). The details of DMAIC will be discussed in the next section. After understanding the basic concepts of Six Sigma, we can apply it to achieve two main goals: пѓ Define a target performance level of less than 3.4 DPMO for the process which is going to be improved пѓ As a mechanism for building a culture of excellence and deliver financial benefits to the organization We can see that the second goal is a more long–term objective which requires much more planning and control, such as setting up teams to solve specific problems on a project–to–project basic, and training of employees so that the whole organization is searching for ways of listening and reacting to the customers, seeking facts to measure current success and focusing on the issue that really affect customer satisfaction (Berger, 2003). Therefore, Six Sigma is actually grown beyond its traditional usage of defect control now. 3Six Sigma and other different methodologies 3.1Changing focus from Y to X Let's look at the following equation. It can be used to describe the core methodology which Six Sigma is focus on: Y = f(X)
  • 2. ... Get more on HelpWriting.net ...
  • 3. Six Sigma Notes Process Improvement Process improvement is a fundamental to business management. If you run an operation (and all businesses do, one way or another) you are reliant on two things: * The people you employ, their skills and capabilities * The processes that you use, the way you do things So the only ways an operation can perform better are to improve its processes or its people. Changing processes (the way you do things) is something we all do everyday. So what is all the Fuss About? There is a lot of mystique associated with process improvement, lots of jargon and multiple methodologies but process improvement is very easy. There are only three simple questions that you need to get your mind around: 1. What is your purpose? ... Show more content on Helpwriting.net ... In his report he discovered that the products with fewer non–conformities (high quality) were the ones that performed well after delivery to the customer. It was accepted by everyone but the challenge that came in front of Motorola executives was to develop a solution to tackle this problem. Mikel Harry having a doctorate from Arizona University worked with Bill Smith in developing a four–phase problem solving approach – Measure, Analyze, Improve and Control. A few years later Bob Galvin launched a long–term quality program called "The Six Sigma Quality Program" in Motorola. Looking at the success of Motorola, many companies like Texas Instruments, Allied Signal etc started using Six Sigma methodology to bring organization–wide improvements. In 1990's Jack Welch launched Six Sigma in GE in a big way. He implemented Six Sigma in all areas and ensured that the entire organization participates in the initiative. He changed the performance incentives and made them based on individual's ability and enthusiasm to take part in Six Sigma initiatives. He transformed GE to a state where Six Sigma had become the culture of the organization and not just a methodology for brining organization–wide improvements. What is Six Sigma ? Definition of Six SigmaSix Sigma is not a mere methodology or a quality tool. It is a philosophy i.e. a systematic way of thinking to solve quality problems. Six sigma involves ... Get more on HelpWriting.net ...
  • 4. Six Sigma Framework : Analyze, Design, And Verify Essay Introduction In this paper, we will be discussing about DMADV (Define, Measure, Analyze, Design, and Verify) Six Sigma framework. Six sigma generally will be implemented with DMAIC (Define, Measure, Analyze, Improve, and Control) to analyze the core problems in different scenarios. DMAIC can be solved for different sizes of the problem, and also the project time and cost will vary. DMAIC focuses primarily on the development of a new service, product or process and is especially useful when implementing new strategies and initiatives because of early identification of success and thorough analysis. The DMADV methodology should be used when: 1. A product or process is not in existence and one needs to be developed. 2. The existing product or process exists and has been optimized (using either DMAIC or not) and still does not meet the level of customer specification or Six Sigma level. Define Phase There are certain goals to be defined in the define phase which are as follows: 1. To identify the main objectives of the project. 2. To establish realistic goals to be completed within a given timeframe. 3. The potential risk factors must be determined and analyzed. The realistic expectations of the customer must be taken into consideration and the new model must be built accordingly. The class final project is the Smart Sneaker design. We must be able to design the Smart Sneaker with the right features and the right price for it to be sold in the ... Get more on HelpWriting.net ...
  • 5. Basic Concept, DFSS Approach, And Quality Management This chapter reports related literatures to describe the methodology and implementation of six sigma. The literature review in this paper is divided into four parts viz: Basic concept, DMAIC methodology, DFSS approach, and Quality deployment. 2.1 Introduction: The main aim of any business is to earn profit. To achieve this, the selling price of goods should be increase and the manufacturing cost should be decrease. So decrease in manufacturing cost is carried by continuous improvement in the company's operation. Six sigma provide a framework for the improvement in the company's processes and to cut down manufacturing cost. It uses data, facts, and main cause to solve problem. In six sigma, range between the mean of a process quality ... Show more content on Helpwriting.net ... DFSS is considered as more effective than DMAIC in early stage of product formation so papers comes under this category explaining the DFSS and its importance over the DMAIC process. Mader explains DFSS methodology and its key features and how it improves the design of a process by improving new product development. On the other hand Antony explains IDOV approach. Koch et al. describe DFSS approach in detail by explaining the application of DFSS in automotive crashworthiness which comes under engineering design context.Treichler et. al. describes the use of DFSS by taking context of united states corporations. All these papers dealing with manufacturing sector so there are need to explain DFSS dealing with non manufacturing sector [13–16]. Figure 2.2 Illustration of DFSS Process ... Get more on HelpWriting.net ...
  • 6. Difference Between Innovative Abilities Of Organization... Six Sigma in an Organization: Achieving high rate of performance is the aim of any organization, especially under the pressure of competition. In this regards, innovative abilities of any organization is considered as the leverage of the competitive abilities. The organization 's innovative abilities have drawn the attention of the scholars and practitioners over last decade. Trying to link between innovative abilities and another organizational discipline is one of the most interesting fields to the scholars. Therefore, the current study tries to evaluate the relationship between innovative abilities of organization and Six Sigma as one of the organizational discipline that belongs to the quality umbrella. Six Sigma is considered as a quality approach which has proved its abilities to positively affect the organizational performance. Thus, the current studies aims to review the literature to introduce a conceptual framework that discusses the relationship between the two fields of the organizational discipline represented by Six Sigma and innovation from the perspective of the Absorptive Capacity Theory. Introduction: Samsung Electronics Co. (SEC) of Seoul, Korea, is perfecting its fundamental approach to product, process and personnel development by using Six Sigma as a tool for innovation, efficiency and quality. SEC was founded in 1969 and sold its first product, a television receiver, in 1971. Since that time, the company has used tools and techniques such as total ... Get more on HelpWriting.net ...
  • 7. Six Sigma Design Principles Of Samsung Six Sigma Design principles It was realized by Samsung Business Team that the success of this DMAEV methodology in driving Supply Chain innovation would primarily depend not only on the strength of methodology, but also on relevant business as well as organizational factors. Based on prior experience of Samsung Business team, four basic principles were drawn that would guide all Supply Chain six sigma projects through all the stages of DMAEV: пѓ—Global optimum; пѓ—Process KPI mapping; пѓ—Systematization; and пѓ—Five design parameters. The complete approach was intended to be kept easy to learn, apply and uphold. Also, the approach had to be molded in such a manner that it readily blends in with the regular flow of work of SCM personnel working on their supply chain projects so that no additional project work is involved. a.Global Optimum – Six sigma improvements in supply chain are positioned not as narrowly focused improvements but as end–to–end supply chain process improvements. All new enhancement ideas were to be aligned to global goals rather than local goals. Which means that, when a... Show more content on Helpwriting.net ... This training program is branded as SCM Six Sigma BB training and mentoring plan. It includes one week of full time training each month for four months complemented by guidance of SCM Black Belts on some selected projects. The prospective SCM BBs need to finish three such projects in order to get a SCM Black Belt. By leveraging the well–established HR belt structure of six sigma, Samsung aims to remove the shortage of SCM talent which has been the basic obstacle in improving SCM routine. It is expected by Samsung that effectiveness of SCM will improve now when people understand overall six sigma in SCM and ways of enabling it. A Six Sigma Academy was established the goal of which is to build up talent and future leaders where more than 100 SCM black belts have been trained so ... Get more on HelpWriting.net ...
  • 8. Objectives Of Six Sigma SIX SIGMA: Six Sigma means a measure of quality that strives for near perfection. Six Sigma is a disciplined and data–driven approach or methodology for eliminating defects (driving towards six standard deviations between the mean and the nearest specification limit) in any process , from manufacturing to transactional and from product to service. The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A defect is defined as any process output that does not meet customer specifications. The fundamental objective of the Six Sigma methodology is the implementation of a measurement–based strategy that focuses on process improvement and variation ... Show more content on Helpwriting.net ... Six Sigma as a measurement standard in product variation can be traced back to the 1920's when Walter Shewhart showed that three sigma from the mean is the point where a process requires correction. Many measurement standards (Cpk, Zero Defects, etc.) later came on the scene but credit for coining the term "Six Sigma" goes to a Motorola engineer named Bill Smith. (Incidentally, "Six Sigma" is a federally registered trademark of Motorola). In the early and mid–1980s with Chairman Bob Galvin at the helm, Motorola engineers decided that the traditional quality levels – measuring defects in thousands of opportunities – didn't provide enough granularity. Instead, they wanted to measure the defects per million opportunities. Motorola developed this new standard and created the methodology and needed cultural change associated with it. Six Sigma helped Motorola realize powerful bottom–line results in their organization – in fact, they documented more than $16 Billion in savings as a result of our Six Sigma ... Get more on HelpWriting.net ...
  • 9. Advantages And Disadvantages Of Problem Solving Various types of problems are evident. They have been classified as generic or specific for a task, well–structured to ill structured, diagnostic or remedial. (De Mast and Lokkerbol, 2012). In order to ensure solved problems do not resurface, scientific methods of problem solving needs to be used. Literature review suggest that scientific problem solving has been addressed by three schools of thought namely Six Sigma, Lean Manufacturing/ Lean Enterprise and World Class Manufacturing Practices. These theories have evolved over time with the empirical evidence and new knowledge uncovered. 2.1 Six Sigma The origin of six sigma comes from statistics and statisticians. (Hahn et al., 1999), (Hoerl and Snee, 2002), and (Montgomery, 2001) The term six sigma is defined ... Show more content on Helpwriting.net ... The challenge of having quality data available, and solutions driven by the data are expensive and only a small part of the solution is implemented at the end. It is a subjective judgement, where a defect may be defined as anything which does not meet customer needs or expectations. The calculation of defect rates for non–normal situations is yet to be addressed. The start–up cost for six sigma into a corporate culture (training, consulting, improvement implementation; and software) can be asignificant investment (Karbasian et al., 2006). Committed leadership of top management and fully fledged training are crucial to the success of Six Sigma implementation. Human resource functions need good harmonization with Six Sigma approach(Tjahjono, B. et al., 2010).The right selection and prioritization of projects is also a critical success factor(Antony, J., 2004). Evolution of theoretical and empirical knowledge redefines the theme of Six–Sigma as a method of improving product and process quality by understanding the relationships between the inputs and the metrics that define the quality ... Get more on HelpWriting.net ...
  • 10. Lean Manufacturing & Six Sigma Manufacturing DISCUSSION Lean manufacturing & six sigma Manufacturing: Six sigma and lean system has the same way of approaching but uses different technology to achieve the goal. The both procedure lives up to expectations for to dispense with waste and expand the productivity of the procedure and convey the zero defect items. Recognizable of primary cause of waste is the fundamental distinction between lean and six sigma. lean innovation says that waste originates from undesirable steps in the production process which don 't add the value of the final product while six sigma says that waste is a direct result of variety of diverse procedures. The focus on lead–time reduction is an simple and effective performance measure to employ (Suri, 1998) where ... Show more content on Helpwriting.net ... Six sigma has better performance, reduced waste, uniform process output. Format: Kaizan event format concentrated resources in short time frame. Six sigma has project format. Resources spread over months. Scope and Scale: Lean has quick and initial gains, ongoing improvement, suitable for every one and every part of the business. The scope and scale of six sigma is help to analysis the complex problems that require in depth analysis. http://improveconsulting.biz/?page_id=154 Lean manufacturing and Theory of Constraints: The hypothesis of constraints may be an extremely powerful technique for shop floor administration for a few manufacturers, however in numerous mass customization circumstances it will be hard to execute because of its substantial dependence on a steady and consistent constraint in the system. At the point when considering the capacity of TOC to help in making productive mass customization, it is vital to consider the high variability that will be available. It has been found that once the DBR component is actualized, the constraint can shift because of variety in the system (Goldratt, 2004), and these occasional shifts must be recognized and the system adjusted likewise. With mass customization, numerous organizations will manage high work content variety from every work piece to the following, accordingly it is likely that the constraint will shift oftentimes, with a higher impact for low volume ... Get more on HelpWriting.net ...
  • 11. Six Sigma Essay 1. Summary of the topic: In this document we have done a detailed study of Six Sigma and Lean Six Sigma and how they help Business Analysts to maximize their skill sets to attain maximum process improvements in their activities. We introduce the topic, provide a historical timeline and disucuss its relevance to the topic. After that, we analyze current state and use the information to provide results in Analysis and Synthesis section. Introduction: Process Improvement or Business Process Improvement is an aspect of organizational development (OD) in which a series of actions are taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives. Six Sigma, Lean and ... Show more content on Helpwriting.net ... You are 2,000 times more likely to reach your destination when you fly than your luggage is– because airline safety operates at a level higher than 6 sigma, while baggage reliability operates at about 4. 3 to 4 sigma means two short or long landings at major airports every day, while a 6 sigma process means one short or long landing at major airports every 5 years. [3] It is essential that surgery goes right. 3 to 4 sigma means five thousand incorrect surgical operations per week while a 6 sigma process means less than two incorrect surgical operations per week. [3] Lean: Lean maximizes throughout by reducing waste. It started out in manufacturing and production, and later branched out to be adopted in other areas. It is increasingly being deployed in startups, and in strategy analysis. Lean Six Sigma: Lean Six Sigma combines Lean's time–focused waste–elimination philosophy to dynamic analytical problem solving toolkit of Six Sigma. Waste is a non–value adding activity. 7 types of wastes: Transportation, Inventory, (Excess) Motion, Waiting, Overproduction, Over –Processing, and Defects (TIMWOOD). 8th category: Unused creativity. DMAIC (Define, Measure, Analyse, Improve, Control) is a sub–methodology helps improvement of the existing processes. It is often necessary to iterate through the Measure–Analyze–Improve steps. Define Stage: Benchmark and baseline the process. Structure and decompose the process into controllable sub–processes. Measure Stage:
  • 12. ... Get more on HelpWriting.net ...
  • 13. The Six Sigm Concepts Of Supply Chain Management Topic: Six Sigma 1.0Introduction What is Supply Chain Management (SCM)? Supply Chain Management is the synchronization of a firm's processes with those of its suppliers and customers to match the flow of materials, services, and information with customer demand. To provide the highest degree of customer satisfaction at the lowest possible cost is the flow in supply chain in management of material and information. The commitment of supply chain partners is important and requires to work together to coordinate order generation, order taking, and order fulfillment in Supply Chain Management. To maximize customer value and gain a competitive advantage in the marketplace is the active streamlining of a business' supply–side activities in Supply Chain Management. Development and implementation supply chains by suppliers is the effort represents Supply Chain Management that are as efficient and economical as possible. To product and development, the information systems are needed to direct these undertakings which is ... Show more content on Helpwriting.net ... From initial creation to final sale, Supply Chain Management oversees each touch point of a company's product or service. Through efficiencies or lose value through increased expenses, proper SCM can increase revenues, decrease costs and impact a company's bottom line with so many places along the supply chain. So SCM can help company to manage and revise its supply chain efficiently to stay ahead of the changing trends and continue to add value to its bottom line. Besides that, technology portion has invested in supply chain which use to synthesize relevant data and to forecast customer purchase behavior which is a forward–looking implementation in SCM to meet the expected demand. It also reduces the cost of warehousing and transportation which excess ... Get more on HelpWriting.net ...
  • 14. Essay About Adidas Company Quality Costs and Improvement Table of Contents Introduction6 Discussion on The Concept of Quality Cost in Adidas6 Prevention Cost6 Six Sigma6 Deming's 14 Points6 Conclusion6 References6 Introduction In the following essay, I will write about Adidas Company and will describe the relationship among its various quality costs which are failure costs, internal failure costs, external failure costs, appraisal costs and prevention costs. In addition, I will analyze the efforts the company should focus on to further improve the quality of its products/services. Therefore, this essay is divided to 3 main points which I think the company should focus to improve its quality. The first point is the prevention cost which's the most important quality cost that ... Show more content on Helpwriting.net ... It includes also the preparation of procedures needed to communicate these plans to all concerned. New–products review: This includes design review, reliability engineering, risk assessment, Design of Experiments and other quality–related activities associated with the launching of new design. Process planning: Process capability studies, inspection planning, and other activities associated with the manufacturing and service processes. Process control: In–process inspection and test to determine the status of the process (rather than for product acceptance). . Training: Preparing and conducting quality–related training programs. Conducting training on company procedures, specification and inspection activities. The employees of Adidas company should be well trained and updated to the change of services. Six Sigma (DMAIC) Another way for Adidas Company to improve the quality of its products and services is to apply Six Sigma strategy which is a business strategy originally developed by Motorola. Six Sigma simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data–driven approach and methodology for eliminating defects in any process. In another meaning Six Sigma is a highly disciplined process that helps us focus on developing and delivering near–perfect products and services. Six Sigma focuses on defect prevention; improving quality, cost savings, and reducing waste by helping
  • 15. ... Get more on HelpWriting.net ...
  • 16. The Six Sigm An Approach For Business Improvement Keeping... Six Sigma is an approach for Business Improvement keeping customer satisfaction as the primary goal and to find and eliminate variations in parts based on the outputs obtained. Six Sigma is a strategic process. Implementation of Six Sigma effectively would ensure enhanced customer satisfaction boosting sales and profit levels. Six Sigma has two different focuses which includes Management and technical [1]. The Management focus deals with Project metrics, identifying goals, approving/selecting projects and selecting the workforce on the project [1]. The technical focus primarily deals with minimizing the variation and improving process performance. Six Sigma predominantly depends on the management team inorder to complete the assigned projects in timely manner and to ascertain meeting specific objectives. The Business improvement involves five different stages. Define, Measure, Analyze, Improve and Control. Six Sigma gives at most importance to detailed results at the bottomline and predict the impact on the Business environment before the Project is approved. The four significant aspects of Six Sigma are customer satisfaction, understanding of the Process, critical decision – making and Business results. Six Sigma is advantageous for companies that rely on bottom–line results and minimizing the number of defects in the Production process. Six Sigma serves as the common technique or mode in order to measure quality gains of different organizations and also to compare one ... Get more on HelpWriting.net ...
  • 17. Operational Management Issues Of Samsung Company Samsung is electronic device company that have been found by Lee Byung Chul in the year of 1938 as a trading company. Before it became the electronic based company this company fall into the areas of food processing, textiles, insurance, securities and retail. In the late of 1960s Samsung enter electronic industry and middle of 1970s this company enter construction and shipbuilding industries. However after the death of the founder Samsung have been classified into four major business group which was Samsung Group, Shinsegae Group, CJ Group and Hansol Group. In the year of 1990s Samsung has expanding and globalizing their business especially in electronic, particularly mobile phones and semiconductors, have become its most important source of income. Samsung have been operating over 50 ... Show more content on Helpwriting.net ... Samsung has caught up in operational management issue in maintenance, technical support and warranty which is very crucial for customer satisfaction the loyalty towards the company. Not on this below show some issues in Samsung Company. Hard to control the maintenance, technical support and warranty Samsung have been outsourcing their business operations to specialist including warranty administration together with repair on display products. Period of range for customer warranty is between two to three years. When customer return their completed warranty card supply with each product and details for future verification then only it is entitled to registered. However the real problem comes when the current outsource provider failed to maintain the level of service. Samsung need to think a better way of solving this problem so that they can have faster equipment repair turnaround, better warranty entitlement management to get high level customer satisfaction. Samsung Reached its 'tipping point' for Brand ... Get more on HelpWriting.net ...
  • 18. Characteristics Of Six Sigma Jumpstart to sixsigma program: Abstract: Definition of Six sigma: Six Sigma is defined as highly controlled and well–ordered process to focus on developing and delivering perfect products and services . FUNDAMENTAL NOTION behind Six Sigma: "SIGMA" is Statistical term to measure process deviation from its perfection. You can systematically point out "HOW TO ELIMINATE DEFECTS?", if you are able to measure the defects in a process and may get "ZERO DEFECT" performance. In "Six Sigma" ZERO DEFECT performance is defined as 3.4 failure rate per million or 99.999% perfect. Characteristics of Six Sigma: Six sigma intention is to eradicate wastage, ineffectiveness and in efficient processes and to increase customer satisfaction by facilitating customers in a way they expect. Six ... Show more content on Helpwriting.net ... Preparing leaders: leaders are essential to provide guidance about Six Sigma principles. Create Six Sigma Organization: It is to prepare Black Belts and other roles and assign them their responsibilities. Training the organization: It is very essential to provide training to relevant staff. Directing Six Sigma efforts: It can be pragmatic to any aspect of Six Sigma. Project Selection for Six Sigma: The most difficult thing in Six Sigma is to select most important problem. To select Projects, there are two ways. Top–down: This approach is related to business strategy and customer need. This approach takes a lot of time to complete but most Six Sigma projects complete in 3–6 months. Bottom–up: Projects are chosen by Black Belts depending upon capabilities of teams . the major drawback of this approach is that project may not be able to relate to strategic alarms of management. Key Methodologies for Six Sigma: DEMAIC Methodology: This methodology has five steps.
  • 19. Define: First define project goal or problem Measure: Measure the process and problem Analyze: Analyze gathered data to get main cause of ... Get more on HelpWriting.net ...
  • 20. Quality Management Techniques Of Six Sigma Six Sigma is a business technique that helps to continually identify and reduce the process variations or failures to achieve desirable results (Vora & Ravanan, 2014, p. 1). The organizations will be able to minimize the gap of customer expectation and product attributes. There methods being used in Six Sigma are "DMAIC" (Design, Measure, Analyze, Improve, and Control) and "DMADV" (Design, Measure, Analyze, Design, Verify). Besides, Design for Six Sigma (DFSS) is also a methodology used in Six Sigma to create lesser defect products, processes or services based on customer requirements. DFSS to achieve minimum defect rates during the development stage of the product. Thus, better quality of product or services can be produced by the organizations to increase the customer satisfaction. All of these methodologies give a big benefit in... Show more content on Helpwriting.net ... Six Sigma is a quality management strategy that helps companies to deal with customer's expectation by providing better quality of products, services and processes at the lowest possible manufacturing cost (Verma & Parihar, 2016). Through the methodologies such as "DMAIC", "DMADV" and "DFSS" as mentioned above, the outcome of the entire process will be enhanced by decreasing the defects or failures rates. First of all, Six Sigma includes five steps: define measure, analyze, improve and control. The first step is basically used to identify customers' requirements and expectations (Nave, 2002). In order to sustain a business, customer satisfaction is important because it will generate benefits such as increase profitability or decrease price sensitivity. Better quality of a product is undeniably one of the requirements in achieving business sustainability as it could help to attract potential customers and retain loyal customers. Hence, the large market share and good image of the company will lead the company to sustain its ... Get more on HelpWriting.net ...
  • 21. Management Philosophy : Six Sigma Six Sigma is one of those words that most individuals don't use in their everyday vocabulary. What is Six Sigma you may ask? Maybe it is some kind of product, a slogan or maybe it 's a company. If you thought it was any of these things, you 're wrong. Six Sigma is actually a management philosophy. It was developed by engineer Bill Smith (while working at Motorola in 1985). Six Sigma sets extremely high objectives, collects data, and analyzes results which reduces defects in products and services. The whole idea of Six Sigma is if you measure the amount of defects you have in one single process. You'll have to figure out how to get rid of them and get them as close to "zero defects as possible"). For any company to fully achieve the ... Show more content on Helpwriting.net ... Like Black Belts, they concentrate on Six Sigma implementation. In addition to spending time on statistical duties, Master Black Belts help ensure that Six Sigma processes are applied consistently throughout an organization's numerous departments and functions." "Six Sigma Champions are individuals chosen from upper management by Executive Leadership. Champions are also concerned with enterprise–wide Six Sigma implementation as well as mentoring lower–level Six Sigma practitioners." "At the top of the Six Sigma "food chain" is Executive Leadership. This includes a company's CEO and other members of top management. Executive Leadership determines the overall strategy for the organization's Six Sigma implementation. They also set the parameters for duties of more junior practitioners." Special training is needed for all of these people and companies to ensure that they follow this methodology and use the data–driven approach correctly. This training is very important to ensure that everyone is on the same page. Some organizations even use additional belt colors, such as "Yellow Belts", which is used for employees that have basic training in Six Sigma tools and generally participate in projects. "White belts" for those locally trained in the concepts but do not participate in the project team. ... Get more on HelpWriting.net ...
  • 22. Six Sigma Certification And Consulting Services Essay Introduction: Remembering the ultimate objective to go with the best layout for our sneaker shoe, our gathering has received a Six Sigma driven methodology to handle the issue. A DMAIC show has been prescribed and put into usage to handle and layout the thing with perfect components. The six sigma stages help us to devise an all–around requested approach to manage the thing setup by separating all the essential to quality estimations and voice of the customer [VOC]. We have joined a significant measure of contemplations which the association can realize to additionally enhance the methodology and think about the viable and best–in class particulars, consequently making a win–win condition to both the association and customers. Six Sigma Phases: Six Sigma is a methodology used to improve business processes by utilizing statistical analysis rather than guesswork. This proven approach has been implemented within a myriad of industries to achieve hard and soft money savings, while increasing customer satisfaction. 6Sigma.us is at the forefront of Six Sigma certification and consulting services. The DMAIC Model lead a team logically from defining a problem through implementing solutions linked to underlying causes, and establishing best practices to make sure the solutions stay in place. We have used this DMAIC methodology to come up with the best design for our smart sneakers product. D – Define the problem: The Define phase is the first phase of the Six Sigma improvement ... Get more on HelpWriting.net ...
  • 23. Quality Management Using Six Sigma Quality Management Using Six Sigma Over the last thirty years, the views on quality management shifting from a focus on product inspection and problem identification to the theme that product quality is determined by the process used to produce the product (Jayaraman, Kannabiran, & Kumar, 2013; Kerzner, 2013). As a result many quality/process improvement initiatives and methodologies have been developed over the last few decades; one such methodology is known as Six Sigma and has become the most popular of the quality improvement initiatives (Ismyrlis & Moschidis, 2013). This paper will provide a brief overview of Six Sigma along with an explanation of the DMAIC methodology. The paper will present an example from the author's workplace in software engineering to illustrate effective application of the DMAIC process. Six Sigma Overview As explained by Kumar and Kaushish (2015), Six Sigma is a "disciplined data–driven approach and methodology for eliminating defects in any process" (p. 7). Six Sigma stresses the reduction of variation within processes by identifying and eliminating the root causes of defects (Jayaraman et al., 2013; Kerzner, 2013; Kumar & Kaushish, 2015). The goal of Six Sigma is to get as close to zero defects as possible. The term Six Sigma comes from the Greek letter Пѓ (sigma) which in statistics represents one standard deviation (Ismyrlis & Moschidis, 2013; Kumar & Kaushish, 2015; MДѓdДѓlina, 2014). Six Sigma, or six standard deviations, yields a ... Get more on HelpWriting.net ...
  • 24. For These Reasons, The Catapult (Figure 2) Set Was Suggested For these reasons, the catapult (Figure 2) set was suggested as a primary training aid in the Six Sigma training. A catapult offered a tool/process that enhanced the learners' understanding. It supported up to seven factors at two or more levels of experimental design as well as both continuous and categorical factors. It provided data for analysis, which could be used for Gauge Repeatability and Reproducibility (GR&R), Hypothesis Testing such as t–test, one–way ANOVA, Regression, Design of Experiments (DOE) and Statistical Process Control (SPC). A good tie –in between the Six Sigma competition game and the Six Sigma topic was desirable to motivate and ensure engagement during the class. The learners were able to practice the Six Sigma ... Show more content on Helpwriting.net ... Therefore the Six Sigma competition game included a reward (i.e. Coins) element in the classroom quizzes as discussed in the earlier section. There were two forms of quizzes. The first quiz format was to recapitulate the previous day's learning using the 'question cards' method. The learners needed to discuss among the team and developed a question list based on what had learned on the previous day before the question given to the opponent team to answer. The second one was a Six Sigma pop quiz during the class. The quizzes not only provide immediate feedback to the trainers if any adjustment of the training was needed, but also served as an avenue for the teams to earn their coins (resources) depending on the correctness of the responses. On the other hand, the team would lose its coins for any inappropriate answers. The deduction of coins was not intended as punishment, but it worked as a tool to control the individual learner from simply answering without team discussion. The teams had to accumulate the coins as much as possible to better prepare for the final war by purchasing the necessary tools such as catapult, aluminum foil, measuring tapes, different types of ball, rubber band, laser pointer or clamp to build their ... Get more on HelpWriting.net ...
  • 25. Discuss The 4ps Of Marketing Mix OPERATIONAL EXCELLANCE Background and Origin of Models 4P's of Marketing Mix The article 'The Concept of the Marketing mix', published by Neil H. Borden in 1964 popularized the term of the marketing mix. He described the word marketing mix using the phrase quoted by James Culliton in 1940s in which he explained a marketing executive is a" mix of ingredients" whose sometimes follow a recipe as he goes along, sometimes adapt a recipe to the ingredients right away available, and at times experiments with or invents ingredients no one else has tried.(Cuillton J 1948)".According to Borden those ingredients where the product, development, price, brand, supply channels, personal selling, promotion, pack, display, service, material handling, and fact analysis. Later E Jerome McCarthy classifies the above mentioned ingredients into four variables those are now recognized to be as the 4P's of the marketing mix. Product, place, promotion, and price are considered as the 4P's of the marketing mix. McCarthy considered the 4P's as the most commonly used variables to set up a marketing approach and creating a marketing plan. The idea of the marketing mix is simple which can be easily understood by considering a cake and its components. There are ... Show more content on Helpwriting.net ... Generally, marketing mix is executed by using the four P's are product, price, promotion, and place. Companies use this marketing mix to develop a required response from their target market because which is the manageable and calculated marketing tool. The marketing mix contains all the elements necessary for an organization to control the demands for their product or service. Marketing strategies and implementation can also do by marketing ... Get more on HelpWriting.net ...
  • 26. Statistic Methods: Utilizing Six Sigma Essay The term six sigma (6Пѓ) began as an operational appraisal or a measure of quality. Utilizing six sigma, procedure objectives are established in parts per million (PPM) in every part of the manufacturing procedure. From the time when its source, six sigma has now progressed into a procedure for enhancing organizational proficiency and efficiency by concentrating on productivity, price decrease, and improvedquality. Six Sigma is a fixated and quantifiable management discipline that utilizes a disciplined, data–driven approach to work to remove imperfections across every business area, together with management, service delivery, design, production and customer satisfaction, stressing breakthrough improvement for improved bottom line ... Show more content on Helpwriting.net ... The six associates the figure of standard deviations around the mean. Henceforth, six sigma declares that you have to go out outside six standard deviations around the mean before you find failure. With a high enough figure of sigmas (beyond six), you would move toward the point of "zero defects." For instance, a shift from 3Пѓ to 4Пѓ signifies an 11–fold progress; a shift from 4Пѓ to 5Пѓ signifies additional 27–fold progress; and a shift from 5Пѓ to 6Пѓ signifies an extra 69–fold progress. Consequently the total progress from 3Пѓ to 6Пѓ is over 20,000–fold. At the 3Пѓ level, the amount of deficiencies per million totals 66,807 (or 93.3 percent accuracy); in the 4Пѓ level the amount of deficiencies declines to 6,210 (or 99.4 percent accuracy); in the 5Пѓ level the amount of deficiencies declines yet additional to 233 (or 99.97 percent accuracy); and at the 6Пѓ level the quantity of imperfections would be 3.4 per million. This link to a 99.9997 percent accuracy. In today's world, where 98 percent or 99 percent precision is believed to be outstanding, 6Пѓ has nowadays turned out to be the generally known standard of quality. An important tenet of six sigma is calculated. Regrettably, that too indicates that if you compute the incorrect numbers, you will get the incorrect outcomes. Let's say, calculating amount might accelerate production, however at the price of quality. Calculating quality might boost ... Get more on HelpWriting.net ...
  • 27. Supply Chain Six Sigma in Rmg Sector Supply chain Management six sigma at RMG Prepared by Mohammad Mesbah Uddin, ID–2013–3–5–019, MBA@BUTEX 1 Mohammad Mesbah Uddin, 27–12–2014 ID–2013–3–5–019, MBA@BUTEX TABLE OF CONTENTS S.I PAGE 0 ABSTRACT 3 1 INTRODUCTION
  • 28. 4 2 SIX SIGMA APPROACH TO DESIGN 5 3 ANANLYSIS OF SUPPLY CHAIN DELIVERY PERFRMANCE 6–7 4 DESIGN OF SIX SIGMA SUPPLY CHAIN 8 5 OUTLINE OF THE PACKAGE 9–10 6 SMMARY AND FUTURE
  • 29. WORK 11 7 2 NAME OF ARTICLE REFERENCES 12 Mohammad Mesbah Uddin, ID–2013–3–5–019, MBA@BUTEX ABSTRACT The ready–made garment (RMG) industry has recently occupied the largest part of exports and foreign currency in Bangladesh and has been for more than a decade the second largest contributor to gross domestic product ... Show more content on Helpwriting.net ... This metric is most important in supply chain management as it integrates the measurement of performance right from supplier end to the customer end. Present research is focused on a case study conducted in a leading Apparel manufacturing firm in Bangladesh and analysis of elemental performances in overall delivery performance of an entire supply chain in an integrated approach. 3 Mohammad Mesbah Uddin, ID–2013–3–5–019, MBA@BUTEX INTRODUCTION Supply chains provide the backbone for manufacturing,service, and E–business companies. The supply–chain process is a complex, composite business process comprising a hierarchy of different levels of value–delivering business processes. Achieving superior delivery performance is the primary objective of any industry supply chain. Quick and timely deliveries entail high levels of synchronization among all business processes from sourcing
  • 30. to delivery. This in turn calls for variability reduction all along the supply chain. Variability reduction and businessprocess synchronization are therefore acknowledged as key to achieving superior levels of delivery performance in supply–chain networks. Delivery performance can be defined as the level up to which products and services supplied by an organization meet the customer expectation. It provides an indication of the potentiality of the supply chain in providing products and services to the customer. This metric is most important in supply ... Get more on HelpWriting.net ...
  • 31. Theory Analysis: Total Quality management Introduction John Stark associates reports that "Many companies have difficulties in implementing Total Quality management Approach" According to the prestigious management consultant company, "Surveys by consulting firms have found that only 20–36% of companies that have undertaken TQM have achieved either significant or even tangible improvements in quality, productivity, competitiveness or financial return. As a result many people are skeptical about TQM. " (http://www.johnstark.com/fwtqm.html). The total Quality Management Approach works towards achieving client satisfaction and gears its entire process and work towards that outcome. A successor of that approach, six sigma also works towards customer satisfaction but includes many other aspects too, focusing on seeking to introduce perfection in all areas of the business by identifying and removing possible defects, looking out for and dealing with unpredictability, and minimizing variability. Six sigma seems to add to the objectives of TQM particularly since TQM too, focusing on the client, seeks to eliminate initial defects and prevent wastage. This is precisely the objective of Six sigma, performed via scientific metrics. It seems to me, therefore, that a hybrid approach of TQM supplemented with six sigma may go a long way in helping companies effectuate tangible improvements in quality, productivity, competitiveness or financial return. What this study, consequently aims, to do is to format a hybrid approach ... Get more on HelpWriting.net ...
  • 32. Target 's Purchasing Strategy Goals Target's purchasing strategy goals for 2015 are to extend its exclusive products and partnerships, increase design collaborations, and introduce new owned brands products. Target understands customers' demand for high–quality owned–brand products, innovative partnerships, and exclusive designer collection offerings. Target is focus on meeting those needs and expectations by making sound decisions through it purchasing strategies. To add value for its customers, Target continuously partners up with distinguish or up–and–coming designers to offer unique designer collections. In the past, Target's has partner up with Peter Pilotto, a London–based designer, to create and offer a collection of women 's apparel, accessories, and swimwear consisting of bold colors and patterns. This is only one example how Target uses it purchasing strategy to support its business strategy and objectives. However, these functional strategies require immense resources and coordination. In order for Target to ensure its functional strategies are realized, Target must invest in marketing innovations and develop alliances and partnerships. Target is currently investing in R&D teams located in San Francisco to create new ways to reach customers and help Target get ahead of emerging technologies. This requires innovative and creative thinking employees and leading managers. Likewise, Target must spend a lot of time developing partnership with exclusive brand and design collaborations with Target ... Get more on HelpWriting.net ...
  • 33. Case Study : Supply Chain Management Supply Chain Management is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers. It is related with efficiency of a company's supply, the goal of SCM is, to reduce cost caused by bullwhip effect, or other dummy cost in supply chain. What Lead to the implementation of SCM ? Samsung Electronics entered the world marketplace as a small consumer electronics company. Soon the IT related markets were growing at an exponential rate, and Samsung Electronics ultimately grew up as one of the biggest electronics company in the world. As the company started growing even further the need to replace the older systems came into being. A new system had to be in place to manage such a large company. This is what lead to the implementation of SCM. In detail it can be explained from both Business & IT perspective. Business Perspective Due to internet boom in the 90 's, business started to grow even further. Before the growing stage Samsung had a very de–centralized supply control which had many disadvantages like no standardization, lack of strategic planning for inventory, the demand forecast couldnt be trusted, less reliability etc. Therefore in order to elucidate these problems Samsung came up with centralized control of the supply chain. Moreover the competitors had already started to implement SCM which helped them achieve productive results like lower logistics costs, smaller lead times etc. ... Get more on HelpWriting.net ...
  • 34. Six Sigma: Overview Six Sigma [pic] The often–used six sigma symbol. Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Black Belts", "Green Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified targets. These targets can be financial (cost reduction or profit increase) or whatever is critical to the customer of that process (cycle time, safety, delivery, etc.). The term ... Show more content on Helpwriting.net ... In recent years[update], some practitioners have combined Six Sigma ideas with lean manufacturing to yield a methodology named Lean Six Sigma. Methods Six Sigma projects follow two project methodologies inspired by Deming 's Plan–Do–Check–Act Cycle. These methodologies, comprised of five phases each, bear the acronyms DMAIC and DMADV. DMAIC is used for projects aimed at improving an existing business process. DMAIC is pronounced as "duh–may–ick". DMADV is used for projects aimed at creating new product or process designs. DMADV is pronounced as "duh–mad–vee". DMAIC The DMAIC project methodology has five phases: Define the problem, the voice of the customer, and the project goals, specifically. Measure key aspects of the current process and collect relevant data. Analyze the data to investigate and verify cause–and–effect relationships. Determine what the relationships are, and attempt to ensure that all factors have been considered. Seek out root cause of the defect under investigation. Improve or optimize the current process based upon data analysis using techniques such as design of experiments, poka yoke or mistake proofing, and standard work to create a new, future state process. Set up pilot runs to establish process capability. Control the future state process to ensure that any deviations from target are corrected before they result in defects. Control systems are
  • 35. ... Get more on HelpWriting.net ...
  • 36. What Is Six Sigma In Supply Chain Management Topic: Six Sigma 1.0Introduction What is Supply Chain Management (SCM)? Supply Chain Management is the synchronization of a firm's processes with those of its suppliers and customers to match the flow of materials, services, and information with customer demand. To provide the highest degree of customer satisfaction at the lowest possible cost is the flow in supply chain in management of material and information. The commitment of supply chain partners is important and requires to work together to coordinate order generation, order taking, and order fulfillment in Supply Chain Management. To maximize customer value and gain a competitive advantage in the marketplace is the active streamlining of a business' supply–side activities in Supply Chain Management. Development and implementation supply chains by suppliers is the effort represents Supply Chain Management that are as efficient and economical as possible. To product and development, the information systems are needed to direct these undertakings which is cover everything from production by supply chains. In other word, Supply Chain also involved in the manufacture and sale of a product or service which is the connected network of individuals, organizations, resources, activities and technologies. From initial creation to final sale, Supply Chain Management ... Show more content on Helpwriting.net ... Six Sigma is use in an organization to make sure the capability of business processes can be improve and as a tool or method to increase the performance of organization, decrease the variation process which lead to defect reduction, and help to improve the organization's profits, employees morale, and their products or services quality. Six sigma is generally a term of quality to a well controlled process which is ... Get more on HelpWriting.net ...
  • 37. How Six Sigma And Its Effects On The Quality Of Their... Many business organizations today are looking for the best strategies to improve the quality of their products. Six Sigma is a methodology that provides a process to measure quality using a data–driven process (iSixSigma). This framework can be adapted for use in any industry to produce near perfect quality products or service. In addition to the methodologies Six Sigma has certifications or belts that include White Belt, Yellow Belt, Green Belt, Black Belt, and Master Black Belt. There are 2 sub–methodologies that are used in the Six Sigma process, the DMAIC (Define, measure, Analyze, improve, control) and DMADV (define, measure, analyze, design, verify) (iSixSigma). Six Sigma was developed by Motorola in 1986 as a way to improve the quality in the manufacturing process (Investopedia). In 1995 General Electric was an early adopter when it successfully implemented Six Sigma; in the first five years General Electric estimated the benefits at $10 billion (iSixSigma). Six Sigma, is a management process that focuses on setting extremely high quality standards; followed by the collection data related to the process and finally analyzing the collected data to find solution to reduce defects in products or services (Rouse, M., Calloway). This Philosophy of Six Sigma simple, if you can count the number of defects in a process, you can determine how to eliminate those defects (Rouse, M., Calloway). The standard for achieving Six Sigma is less 3.4 defects per million (Rouse, ... Get more on HelpWriting.net ...
  • 38. Design Of A New Smart Design For Six Sigma Project Essay Introduction: In this consistently changing technological world, there are new features emerging in every new model of a new Sneakers. This project shows the views of the consumers on their perception of their current smart sneakers and their likeliness of adapting a new smart sneakers. For this case, the DMADV Methodology is followed for the Design for Six Sigma project. Design of Experiments (DOE) is a systematic method to determine the relationship between factors affecting a process and output of the process. In this smart sneakers survey we are finding the relationship between the factors (Water Proof, GPS, Biometric, Cost and Charging). In this project, we are identifying the feasible models for a new smart sneaker design. This paper also includes the technical aspects and suggestions on pricing & marketing strategy for the product to gain the market share, which can further help in retaining better customer satisfaction and exceed the expectations of the product. So as to accompany the best plan for our smart sneakers, our group has adopted a Six Sigma driven strategy to handle the issue. A DMAIC display has been recommended and put into utilization to handle and plan the item with ideal components. The six sigma stages help us to concoct a well ordered way to deal with the item configuration by investigating all the basic to quality measurements and voice of the client [VOC]. We have joined a great deal of thoughts which the organization can execute to further ... Get more on HelpWriting.net ...
  • 39. Literature Study On Construction, Six Sigma, And Lean... 2 LITERATURE STUDY 2.1 INTRODUCTION This chapter describes the concepts of waste, Lean Construction, Six Sigma and Lean Six Sigma. It provides an explanation of the tools and techniques of Lean and Six Sigma from the literature study. It also provides the case studies and frameworks for implementation of Lean and Six Sigma in the construction industry by various authors. 2.2. LEAN CONSTRUCTION 2.2.1 Introduction Lean Construction is inspired from the Toyota Production. Toyota production provided the Transform–Flow –Value(TFV) philosophy of production in 1950's.(Koskela, 1992).According to this philosophy the production is not only transformation of the inputs to outputs but there exists a flow of resources and information which seeks to generate ... Show more content on Helpwriting.net ... It is the integration of the Should–Can–Will–Did analysis to provide different schedule. It is opposite to the conventional planning process where adherence to the master schedule is the most important. Lean Project Delivery System (LPDS) Lean Project Deliver system is a conceptual framework to implement the Lean construction for a project in all the stages in the project definition, design and construction. Collaboration It is defined as the collaboration of all the stakeholders in the planning, design, and construction process. Various tools like Building Integrated Modelling (BIM), Lean Project delivery system, communication techniques facilitate it. Kaizen Kaizen is defined as the continuous improvement while using the techniques of Lean construction. The organization implementing lean construction has a mechanism to evaluate performance of the techniques and continues improvements based on lessons. Implementation of lean construction is a continuous pursuit of perfection. Visual Aids
  • 40. Visual Aids help to understand the process and elements for all the part of the construction. They are also used to guide the workforce to do difficult tasks. 2.3 SIX ... Get more on HelpWriting.net ...
  • 41. Essay on General Electric's Quality Gamble General Electric's Quality Gamble The Implementation of Six Sigma General Electric (GE) is among the most profitable companies and, according to Fortune magazine, the most admired. It stock is the most highly valued in the world. Some critics would argue, if it's not broke, why fix it? Jack Welch, CEO of GE, believes in the "infinite capacity to improve everything." Why does a company that has experienced so much success recently invests over a billion dollars in a quality initiative? Increased competition has GE adopting the attitude that businesses that stand still become obsolete as businesses that continue to grow pass them by. Also by implementing Six Sigma, GE is preparing itself for future profitability ... Show more content on Helpwriting.net ... The result was a culture of the quality that permeated throughout Motorola and led to a period unprecedented growth and sales. Its genesis lies in a classic stretch–target set in 1981 by Motorola's CEO, Bob Galvin, to his people: effect a ten–fold improvement in product–failure levels over a 5–year period. Bill Smith, an engineer at the company, realized that such results could not be achieved without going into the core of what caused defects in the first place So, he conducted a statistical correlation between the field–life of a product and the number of flaws that had been spotted and corrected while the product was being manufactured. The results arrived at in 1985, turned out to be positive. In other words, if a product had been found defective and corrected during the production–process, changes were high and other defects had been missed and would show up later during usage. An observation had been made that products rarely failed in the first 3 years of customer–usage. Therefore, the simplest way to prevent product–breakdowns was to ensure that the process prevented defects of any kind, making detection and repair redundant. External ... Get more on HelpWriting.net ...
  • 42. Management The current issue and full text archive of this journal is available at www.emeraldinsight.com/1598–2688.htm AJQ 13,3 An analysis of critical success factors for Six Sigma implementation Sunil Sharma Faculty of Management Studies, University of Delhi, Delhi, India, and 294 Anuradha R. Chetiya Department of Mathematics and Statistics, Ramjas College, University of Delhi, Delhi, India Abstract Purpose – The success of Six Sigma implementation is known to depend on a number of critical factors. The purpose of this paper is to explore and analyse Six Sigma critical success factors (CSFs) in the context of Indian manufacturing organizations. Design/methodology/approach – Although Six Sigma success factors have been amply ... Show more content on Helpwriting.net ... And finally, based on the CSFs extracted, a Six Sigma adoption model in the Asian context is proposed. 2. Six Sigma CSFs: a literature review CSFs are those factors which are critical to the success of any organization, in the sense that, if objectives associated with the factors are not achieved, the organization will fail, perhaps catastrophically so (Rockart, 1979). Every organization's creation of a Six Sigma infrastructure is unique, however, there are factors common to every success story (Breyfogle et al., 2001). Yang et al. (2008) in an empirical study in Taiwan concluded that Six Sigma is a fashionable method of management, but if organizations want to obtain dramatic benefits from the implementation, they must enhance the implementation of the CSFs and utilize more advanced tools. Hence, it is necessary that an attempt be made to assimilate the CSFs through a literature study. Six Sigma is implemented in organizations through the structured define measure analyze improve control (DMAIC) project approach. As Six Sigma is a project–driven methodology, it is essential to prioritize projects, which provide maximum financial benefits to the organization (Anthony and Banuelas, 2002). Importance of the project selection process as a CSF has been researched by many authors like Kelly (2002), Anthony and Banuelas (2002), Snee and Rodenbaugh (2002), Park (2003), Ponce and Zahaf (2004), Anbari and Kwak (2004), Heuvel et al.
  • 43. ... Get more on HelpWriting.net ...
  • 44. Amman / Jordan Advanced Quality Applications Six Sigma MBA 774 Dr. Abdallah Abdallah Introduction Certified Six Sigma Black Belt Exam / ASQ Six Sigma enterprise wide deployment Business process management Project management Six Sigma – Define Six Sigma – Measure Six Sigma – Analyze Six Sigma – Improve Six Sigma – Control Lean enterprise Design for Six Sigma Total 6% 6% 10% 6% 20% 15.3% 14.7% 10% 6% 6% 100% 9 9 15 9 30 23 22 15 9 9 150 (a 4 hour test) 2 Six Sigma Enterprise–wide deployment What is Six Sigma? Six sigma is a highly disciplined process that focuses on developing and delivering near perfect products and services consistently Six sigma is also a management strategy to use statistical tools and project work to achieve ... Show more content on Helpwriting.net ... For a large company, there is usually one master black belt per 100 black belts. 16 According to the Six Sigma Academy, Black Belts save companies approximately $230,000 per project and can complete 4 to 6 projects per year. General Electric, one of the most successful companies implementing Six Sigma, has estimated benefits on the order of $10 billion during the first five years of implementation. GE first began Six Sigma in 1995 after Motorola and Allied Signal blazed the Six Sigma trail. Since then, thousands of companies around the world have discovered the far reaching benefits of Six Sigma. 17 Why Six Sigma works
  • 45. Bottom line results Senior management is involved A disciplined approach is used (DMAIC) Short project completion time Clearly defined measures of success Infrastructure of trained individuals (black belts, green belts) Customers and processes are the focus A sound statistical approach is used 18 When Six Sigma should be used and when it should not be used Pure Six Sigma approach achieves the best results if it is implemented by high performance organizations Medium and low performance companies should consider more 'basic' techniques to pick up 'low hanging fruit' A decision on Six Sigma might be negative if the following conditions exist The company already has a strong, effective ... Get more on HelpWriting.net ...
  • 46. Total Product Management: The Management Philosophy Of... Preface Total Quality Management is the management philosophy for improving the products and process under the continuous improvement. Under this philosophy, every little step adds value to the overall improvement of the organization. Under the TQM, Management tries to coordinate all the stakeholders of the organization in order to meet the customer expectations. The practices of TQM are usually seen as cross–functional product design, process management, supplier quality management, customer involvement, information and feedback, committed leadership, strategic planning, cross–functional training, and employee involvement. Whereas, Six Sigma is a business management strategy which seeks to improve the quality of process outputs by reducing defects and minimizing variability in manufacturing and business processes. Using Six Sigma, a company can reaches to 99.99966% accuracy in manufacturing which is statistically expected to be free of defects. Many companies are now integrating TQM and Six Sigma to get maximum benefit. Using Six Sigma with TQM, it is possible to go through detailed data analysis for improvement and ... Show more content on Helpwriting.net ... It concentrates on producing equality goods and fully satisfying customer expectations and extends the employees efforts at all dynamics. TQM installs enthusiasm and commitment to do the right things from top to the bottom in the organization. Actually it is the continuous improvement process and success comes from every little step forward each day. This process is known as 'Kaizen' in Japanese culture. In short, Total quality management (TQM) is an integrated organizational effort designed to improve quality at every level of the ... Get more on HelpWriting.net ...
  • 47. Lean Six Sigma Black Belt Training Certification Analysis Lean Six Sigma Black Belt Training Certification video course l Certification l Training Description –Lean Six Sigma Black Belt Training Certification is the in–depth video program for Six Sigma methodologies and last stage of master. It helps a company to achieve improve product quality and increased the profits of the organization. Keywords – what is Lean Six Sigma Black Belt Training Certification, Lean Six Sigma Black Belt Training video course, Lean Six Sigma Black Belt Training online, Lean Six Sigma Black Belt Training online exam, certification of Lean Six Sigma Black Belt, Lean Six Sigma Black Belt Training expert, Lean Six Sigma Black Belt Training, Lean Six Sigma Black Belt Training certification exam Lean Six Sigma Black Belt Training Certification In this course the theoretical base knowledge (theory, examples and exercises) use in practical to support project. The Training consist of enterprise wide deployment, process ... Show more content on Helpwriting.net ... It highlights the Project selection, for maximum impact define techniques, leadership and team management, process management and measures, conversion of practical problem to statistical problem and to develop statistical solution and convert back to practical solution for implementation and project management techniques such as presentation of project, project closure and successful transition by using tools and analysis methods(SWOT, total productive maintenance, measurement system re–analysis, sustain improvement, hypothesis testing, additional analysis). direct for improving project any of the critical to x (CTX), feedback from customer and meet customer request, Six Sigma Roles and Responsibilities, DOE, visual control, kanban–Pull & Takt time, common DFSS methodology, design for X, robust design and process, porter's five competitive F, theory of inventive problem, ... Get more on HelpWriting.net ...
  • 48. Case Study : 6 Sigma Manufacturing Process Abstract:– This case study is about 6 sigma manufacturing process by which continuous improvement of the product is done. Mainly the 6 sigma is about improving the quality, In order to identify defects or errors. By using 6 sigma 99.9% the defect will not be there in the product. 6 sigma uses quality management and structural methods. The customer satisfaction can be increased by using this, production cycle can be reduced, reduction of waste and reducing the cost of the project. Introduction:– 6 sigma is defined as the measure of perfection from deviation and measurement of defects in the process. Mainly the 6 sigma measures the deviation of the process from the quality. It is a ... Show more content on Helpwriting.net ... The process need to be planned and it should be satisfied by the customer. Employee:– This process deals with leadership commitment where all the employees in the company are well trained and focused on the project in order to satisfy the customers. Training programme:– The employees are trained in statistical tools, strategy and 6 sigma techniques. There are various training programme levels which are as follows:– 1.Quality seminars:– The quality seminar based on overview and basic sigma awareness programme. The techniques of the 6 sigma are explained to each and every employee. 2.Training the team:– The teams are divided according to functioning of the project who are participating in the project. Team management:– The teams are divided according to the qualification and talent of the employees. There are three types of groups or belts according to the 6 sigma, they are:– 1.Black belt:– Who are the team leaders of the project, used for designing and implementing the quality approach. 2.Green belt:– The employees who work for the company part–time only. 3.Master black belt:– These employees are like teachers to the project. Concepts of 6 sigma:– The following concepts are some of the few
  • 49. ... Get more on HelpWriting.net ...
  • 50. Difference Between Six Shoetic And Lean Six Sigma Lean Six Sigma Vs Six Sigma Abstract– This paper deals with understanding DMAIC and lean methodologies; The difference between Six Sigma and Lean; Tools used for Six Sigma and Lean and where Six Sigma and Lean Six Sigma methodologies are used. Keywords– Six Sigma, Lean, DMAIC, Tools and Methodologies. 1.Introduction Quality Management is the important process which deals with the quality of delivery product.The quality of a product is defined as the ability to satisfy the needs and customer expectations.Various quality strategies exist such as CMMI,SIX SIGMA etc.The most recent quality development strategy is Six Sigma,Lean Six Sigma. The Six Sigma was developed at Motorola and Motorola is the first recipient for Malcolm Baldrige ... Show more content on Helpwriting.net ... TOOLS USED FOR SIX SIGMA AND LEAN: 4.1 SIX SIGMA TECHNICAL TOOLS: Some of the tools used in Six Sigma DMAIC Methodology 1. CTQ Tree: The critical to quality tree is used in the design phase. It is for brainstorming and validating the customer needs and requirements. 2. The Process Map: Used in design phase. This Process Map is a diagram of the current steps in the process targeted for improvement. 3. The Histogram: This is used during analysis stage. It helps the project team to review data collected during the measure stage. 4. The Pareto Chart: The discrete data is collected and analyzed using Pareto Chart. 5. The Process Summary Worksheet: The goal of project team is to improve efficiency in terms of labour, cost, time or value. The Process Summary Worksheet is a rollup of sub process map indicating the steps which add values and other steps that don't add value. 6. The Cause–Effect Diagram: This is the important tool to determine the root cause of problem and to prevent them. Here we saw 6 major technical tools used for Six Sigma. Not only these 6 tools are used but also many tools exist. 4.2 LEAN
  • 51. ... Get more on HelpWriting.net ...
  • 52. Six Sigma Of The 21st Century Six Sigma in the 21st Century Globalized initiatives have lead businesses into the 21st century with a wide assortment of quality management theories, disciplines, methodologies, and certifications. Since the 1980s many of these practices have been built around the simple yet proven tools and techniques of Six Sigma. Modern variations of Six Sigma are applied to a multitude of quality management initiatives around the world. With an ever expanding Six Sigma community there is growing debate amongst scholars about how it should be applied in the years to come. In recent years there has been an initiative to reevaluate the role of Six Sigma and how we can adapt it to the quality systems of our time. After the hype of the 1980s scholars have ... Show more content on Helpwriting.net ... This article concludes with the call for in depth studies of the different phases of knowledge absorption as well as an attempt to study six sigma methodologies "from a perspective of cultural change in an organization, considering how cultural change can affect relative absorptive capacity."(672). Modeling data with Six Sigma helps us to understand the internal workings of an organization. In the article "Simulation Analysis Of A Production Process With Selected Six Sigma Ratios." DobrzyЕ„ski, MichaЕ‚, and Piotr Waszczur (2012) simulate the application of statistical methods to monitor processes and parameters for hidden factors (49). Standard SS ratios are applied to a model of an automobile production line to show the proper analyses of individual process parameters. Their models show that "so called Total Quality Management" practices of simply placing quality inspections between each process are blind to hidden factors. By executing a six sigma quality initiative to analyze the individual operation parameters and processes the number of irreparable defects decreased significantly (50). This study is a reminder of the continued need for companies to gather concentrated statistical data and use models to examine processes for hidden factors and continuously improve organizational functionality. Acknowledgement has been given to the fact that a structured approach to change management is vital to big business but few have given attention to the little ... Get more on HelpWriting.net ...