Web browsing and communication using Outlook

Web Browsing And Communication
Web Browsing & Communication 1
European Computer Driving
Licence

 Huge network of computers connected together
 You need a computer, modem, an account with an Internet
Service Provider (ISP)
 ISP provides access to the Internet through their servers
 Many ISPs offer flat-rate access at fixed cost (e.g. SingTel, M1,
Starhub)
The Internet

 Huge sets of interlinked
documents accessible via
internet.
 Accessing huge information
and documents via internet
 Billions of web pages stored on
computers around the world
which can be accessed via the
Internet
World Wide Web

E-mail
 By far the most popular use
of the Internet
 E-mail messages arrive
almost instantaneously,
anywhere in the world
 The same message can be
sent to more than one person
at the same time
 It is very easy to reply to and
forward e-mail messages
 Documents or photos can be
sent as attachments
 E-mail software is required or
you can access webmail
providers online (e.g.
Hotmail, Yahoo, Gmail etc)

Short Message Service (SMS)
 SMS is a text messaging
service component of phone,
web, or mobile communication
systems
 SMS text messaging is the
most widely used data
application in the world, with
3.6 billion active users, or 78%
of all mobile phone subscriber
 SMS is also being used as a
form of direct marketing known
as SMS marketing
 A mean of sending
messages of up to 160
characters from GSM mobile
handsets
 MMS is Multimedia Message
Service

Virtual Communities
 Virtual or Online Communities
 Social Networking Sites:
MySpace, Facebook, Bebo,
Twitter, etc
 Allow you to share information
like photos and videos with
your friends online
 Allow you to write Blogs and
sent messages to your friends
 Fantastic way of making new
friends and have fun
 Be aware not every member in
communities are genuine.
 Keep personal information
like your phone no, your
address Private

Instant Messaging (IM)
 Must have computer & internet connection
 Instant real time text communication globally
 Program known as instant messenger is used
for text or chat communication.
 Alerts you when somebody on your list is
online.
 Allows you to send files such as documents
and pictures.
 Nowadays, programs such as Windows MSN
(Messenger) and Skype are used as instant
messengers and VoIP. Some users make use
of web cam during IM or VoIP communications.

Voice Over Internet Protocol (VoIP)
 Communicate in real time using voice with
another person/s.
 It is a telephone conversation over
Internet. Sometimes this is referred to as
Internet telephony or IP telephony.
 Using your computer, internet connection, a
VoIP program, a microphone and
speakers/headphones.
 There are no additional charges for these
voice calls because these happen over the
same Internet service used for Web
browsing and e-mail.
 Eg: Skype,
Google Talk

Web log (Blog)
 Website posted in
chronological order
 Online diary / journal website
 Readers can leave comments
on Blog
 I have created a Blog for
students taking ICDL Test:
 ICDL-TEST.Blogspot.com

Podcast
 Audio & Video are broadcast
over the internet
 Constantly updated content
 Uses RSS feed to subscribe to
updated content

RSS Feeds
 RSS stands for Really
Simple Syndication
 A way of publishing
frequently updated content
such as news headlines,
football scores, stock prices,
weather information, etc

E-Commerce
 Growth of the Internet in the last few
years has been phenomenal
 Virtually any organisation has their
own web site
 Virtually anything can be bought or
sold over the Internet
 The Internet is available 365 days a
year – it never closes!
 Eg: Buy/Sell at www.eBay.com or Book
Flights at www.TigerAirways.com

E-Banking
 Most Banks allow you to access your banking account via the
internet . You can access your bank account 24/7
 You can check your balance, transfer money, make payments,
apply/cancel GIRO, print statements, etc at www.DBS.com.sg
 Everything you can do accept withdrawal CASH

E-Government
 Most Governments information is online, including Singapore Government
 CPF, HDB, ICA, IRAS, MOH, MOM, LTA, SLA, URA, WDA, WSH, etc

Computers in Education
 Student Registration
 Keep student records
 Enable computerised timetabling
 Swipe-cards to monitor student
attendance
 Computer-Based Training
 Wide range of software packages
to aid learning
 Can teach a wide range of
subjects
 Multimedia Learning Platform
 E-learning
 Student resources made
available over the Internet
 Assignments can be submitted
via email
 Multimedia Learning Platform
 Distance Learning
 Flexible & Cost Effective
Training

e-Learning / Distance Learning
 Advantages
 Learn at own pace
 Learning at times convenient to
individual
 No travelling involved
 Much more control over
learning process
 Disadvantages
 Distractions around the home
 Needs for extra self discipline
 Lack of human interaction
 Potential feelings of isolation
Students choose to learn at home rather than at college

Teleworking
 Advantages
 Flexible schedules
 Reduces commuting (Less
travelling time)
 Avoid traffic jams
 Work in the comfort of your own
home
 Reduced office space
requirements
 Enables greater focus on specific
task
 Disadvantages
 Distractions around home
 Need extra self discipline
 Lack of human interaction
 Lack of teamwork in shared projects
 Feelings of isolation
Many people choose to work at home rather than commuting to the office

The Electronic World
 Information Superhighway
 Any kind of information, anywhere in the world available to anyone with
internet connected computer
 Information Society
 Access to unlimited amounts of information without leaving home or work
 Access information without looking at books
 People employed to collect, process, store, retrieve and transfer information

E-Commerce
 Company:
 advertise products and services on
internet
 can allow customers to return
unsatisfactory goods
 Customers:
 view on-line catalogue
 make choice of goods or services
 complete online order form, providing
personal details: name, address,
telephone number, email address, etc
 Specify payment method: credit / debit
card, PayPal, etc
 Store Available 24 hours a day,
365 days a year – it never closes!

Purchasing Over The Internet
 You have to enter your
name, address and
credit/debit card details to
purchase goods/services
 Most sites will offer a secure
site which will scramble your
details so it can’t be
intercepted by thieves
 Secure sites will start with the
prefix https:// - look out for
the padlock symbol at the
bottom of your screen
 You have the same
consumer rights as buying
from a shop

Purchasing Over The Internet
 Advantages
 You can shop 24 hours a
day, 7 days a week
 You can shop from the
comfort of your own home
 You can surf the web to find
the best bargains
 Many dealers will offer
discounted prices for
shopping online
 Disadvantages
 You cannot see or try goods
before purchasing
 You may have to pay extra
for delivery
 You cannot speak to a
person for sales advice
 There is some degree of risk
giving out your debit/credit
card details over the Internet

Alternative Payment Methods
 NOCHEX
(www.nochex.co.uk) lets you
send and receive money
from anyone with an email
address and a debit card
 Paypal (www.paypal.com)
offers a similar service

Web Browsers
Web Browser is a software application that allows you
to surf the net
 Mozilla Firefox
 Internet Explorer (Microsoft)
 Google Chrome (Google)
 Safari (Apple)
 Opera
 Netscape Navigator
23Web Browsing & Communication

Security on the Internet
Cookies:
 When you access a website, that site collect information about you and place
files on your computer.
Cache:
 When you browse the Internet, a collection of temporary internet files stored on
your computer. Speed up the display of web pages that you have visited.
Protected sites:
 Web sites that can only access with Username and Password.
Encryption:
 Digital Certificate is obtained by site owner to verify its identity and encrypt
transmissions. Sensitive information passing between you and website is
encrypted or scrambled and only deciphered at the target site. Used by Banks
and Ecommerce websites that provides high level of encryption.

Malware (Malicious Software):
 Hostile or intrusive code designed to damage computer without your knowledge
Viruses:
 Software code written to spread and harm your computer and network
Worms:
 Self replicating programs spread very fast
Trojan horse:
 Software code disguise as useful software. Could collect your sensitive
information such as password and credit cards details
Spyware:
 Software installed without your knowledge. Monitor your behaviour and collect
your personal information. Could change your computer settings.

Anti-virus Software:
 Viruses can be attached to e-mail messages or downloaded from web sites.
 You must have anti-virus software and updated regularly because there are
1000’s of viruses created everyday
Firewall:
 Program to Protect your computer from unauthorised access or intrusion.
 Firewall monitors the network activities of your broadband connection
Secured Server:
 Make sure you pay using Secure Sever when shopping in Internet.
 There is a small padlock symbol on the Status Bar and https at the
beginning of the Web Address. computer settings.

Parental Control:
 Contents of some web sites like offensive, harassment, bullying, alcohol, drugs
and sexual implicit are not desirable for children.
 Parents can physically supervise their children’s online time.
 Parents can restrict their browsing and time spent on Internet.
 Internet Browsers include content filters that restrict access based on its
contents.
Start Internet Explorer -> Click
Tools -> Click Internet options ->
Click Content -> At Content Advisor,
Click Enable .

Parental Control:
 Click on each Category and set
the slider to required level of
access.

Web Browser software
A browser program such
as Microsoft Internet
Explorer is needed to view
web pages
 Connection is made via the
computer of an Internet
Service Provider or ISP
Examples are: SingTel, M1,
Starhub (broadband) or dial-
up connections are available
 To start Internet Explorer, double-
click internet Explorer icon
next to the Start button
 Or click Start then All Programs
then Internet Explorer
 A web page will appear on screen.
This will probably be a page that
was set as a default . This also
called the Home Page

Browser Help
 Internet Explorer contains an online Help facility that may assist you
 Click on Menu or button.
 Click the Browse Help button. Contents are displayed.
 Type virus in the Search Help box and click button

Internet Explorer Screen

IE Views (Favorites)

IE Views (History)

Framed Web Pages

Closing the Browser
 Close Internet Explorer by either clicking the Close icon
 Or selecting File then Exit
 You can also Press Alt + F4 to Close Window

Module 7 – Web Browsing And Communication
Section 2 - Navigation
European Computer Driving
Licence

Using Hyperlinks

Back and Forwared Buttons

Using Web Addresses

Bookmarks

Organising Bookmarks

Ending an Internet session
 Or selecting File then Exit

Entering an address
Pages may continually
change as sites are
updated regularly
 Web pages may be longer
than the screen – like this
one. To see the whole
page, either click in the
scroll bar or press the Page
Down key. Ctrl-End takes
you to the bottom of the
page, Ctrl-Home back to
the top
Click here
to scroll
down

Navigating the Web
 Most pages have hot links – also called hyperlinks which are
shortcuts to jump to another page or section
 The mouse pointer will change to a hand when it is over a
hyperlink
 These are usually text underlined in blue but may also be pictures
 Clicking a hot area will jump the browser to that page or area of
information

Returning to a previous page
 Clicking the Back button on the toolbar will return you to the
previous web page
 Clicking repeatedly will eventually take you back to the home page
 Clicking the Forward button takes you forward again through
the pages
 Hyperlinks you have already clicked will have changed colour to
remind you that you’ve been there
 Both Back and Forward buttons have a down-arrow which you can
click on and choose a page from the list

Bookmarking a page
 Bookmarking a page saves it to a list of favourite sites.
You don’t have to type in the address to access it.
 Access a web site to bookmark
 Click Favorites from the menu bar, then Add to
Favorites
 Click OK

The web page address
A web page address is called a Uniform Resource Locator –
URL. It has distinct parts separated by dots, each part having a
special significance http://www.google.com.sg
 http:// - (Hypertext Transfer Protocol) - the browser adds this
automatically. This is the protocol (set of rules) used for
sending/receiving data between computers. ftp:// (File Transfer
Protocol) is another used for transferring files
 www – World Wide Web
 google.com.sg - the domain name (owner) of the site and has
several parts
 com – commercial organisation. International companies generally
end in .com (top level domain name)

The web page address
 Other types of sites are gov (government), org (non-profit
organisation) or edu (educational organisations)
 .com – Global Domain, US-based e.g. com
 .sg (Singapore), .my (Malaysia), .th (Thailand), .cn (China) – This
indicates the Countries or Geographical Zone.
 There may be the name of a file on the end of the address (after a
slash) such as /index.htm
 Web pages are written in the computer language Hypertext Markup
Language (HTML)

Entering an address from the
Address Bar
 Click the down-arrow to the right of the address bar. A list of the
URLs of recently visited web sites will appear
 Click a URL. The browser will jump to that page
 Click into the address bar and type just part of an address eg www.b
 Internet Explorer will display a list of URLs beginning with the first
letter of the domain name. Select the address in the list

Returning to a bookmarked page
 For a quick way to return to a page (eg. the BBC home page), you
could either use the Back button again or find it in Favorites if you
have saved it there
 Click the Favorites icon
 The Favorites pane will appear at the left of the screen. Click the
required page
 Click the Favorites icon to hide the pane

Refreshing a web page
 The browser stores viewed web pages in a cache folder on the hard
drive. This speeds up access to the page when viewed at a later
date
 If you are not sure whether you are looking at the latest version of
the page, or you get an error message when trying to access a
page, click the Refresh icon
 This will reload and update the page from the Internet instead of the
cache

Using Help Function
Use the Help Function in Internet
Explorer to find information
 Click Help then Contents and
Index (or press the F1 key)
 Click a Contents item to see the
associated help information
 Or click the Index tab and type in
a keyword of information to be
found
 There is also Microsoft online Help
from the Web Help button
 Close the Help window when you
have your information

Stopping a page downloading and
Missing pages
 If a web page is taking too long to open, click the Stop icon
 The browser may occasionally display a message similar to this:
This may happen because:
 You have typed in the address incorrectly
 There may be a problem with the site server
 You may have clicked a hyperlink that is no longer available
 The page may have been removed or changed its address

Ending an Internet session
 Or selecting File then Close

Web browsing and communication using Outlook

Recommended

Recommended

More Related Content

What's hot

What's hot (19)

Similar to Web browsing and communication using Outlook

Similar to Web browsing and communication using Outlook (20)

More from Michael Lew

More from Michael Lew (20)

Recently uploaded

Recently uploaded (20)

Web browsing and communication using Outlook