How we use the internet in our daily lives, business uses (types of business communication), educational uses, personal use, etc.

1.  Introduction
◦ Defining email
◦ Parts of an email address
◦ Message Components
◦ Types of email services
◦ Setting up an email
account
 How Email works
◦ Composing and sending
◦ Checking mail
◦ Replying and Forwarding
Online Business Commerce
◦ Telecommuting
◦ Distance Learning/ Virtual
Classrooms
◦ Advantages and Disadvantages
◦ Electronic Banking
◦ Teleconferencing and Video
Celia B. Seaton

2. What is Email?
Email is short for Electronic Mail
 An electronic message sent from one computer to
another.
 Email saves money and time when compared to
regular mail.
 An email message takes only a few seconds to
reach its recipient.

3. How does Email Work?
 Email travels via the Internet
from one computer to another.
 Computers known as mail
servers direct outgoing mail and
store incoming the mail.
 Once email reaches your mail
server, it waits in an electronic
mail box, known as "Inbox” for
you to collect it.

4. Things You Can Do with Email
 Compose and Send: write an email and send it to others.
 Reply: reply to an email that you received.
 Forward: pass on an email that you received to others.
 Attachment: You can send files with your email such as:
pictures, music, software and documents

5. An email address consists of three (3) parts:
Unique User
Name
chosen by the email
account owner
Domain Name
company/organization
providing the email service
jamaicandonkey@gmail.com
“At”
sign

6. Two Ways to Get Email
1. Provided by your Internet Service Provider
Monthly fee for internet connection often includes email service.
 Lime - …@cwjamaica.com
 Flow - …@flowja.com
2. Free Web-Based Service Providers
Advertising on the site pays for the service.
 Hotmail - …@hotmail.com
 Gmail- …@gmail.com
 Yahoo- …@yahoo.com

7. Two Ways People Check Email
1. Web-Based Email
 Login to a web site
 Messages stay on the mail server
 Can be accessed from any computer with internet connection
2. Using Email Software
 Open and login to your email software application (e.g.
Outlook)
 The application retrieves your messages from the mail server
and saves them to your computer’s hard drive

8. John’s computer
Mary’s computer
Mail server
Internet
Mail server

9. Three Exercises
1. Create a Gmail account.
2. Send a message to your class partner.
3. Read received message and reply.
4. Further Reading in your spare time
http://www.webfoot.com/advice/email.top.php#intro

10. To: Type full email
address of your class
partner
Subject: Type a
title for your message
Message: Type
your message in this
box
Send: Used
to send emails

11.  CC : carbon copy
 BCC : BLIND carbon copy – is anonymous
 Subject : the topic of your email – very important
 Body : the message of your email
 Attachments : the paperclip symbol - files or photos
Sending and Receiving Email

12.  Bad user account name
 Bad domain name
 Domain name server is down for several days
 Some other malfunction (email too big)
Bounced Emails

13. Email Security
 Always sign out, especially if you are using a public computer!
 Never send your PIN or bank account number by email.
 Beware of messages that:
◦ Ask for your bank account information, even if they say they want to put
money into your account (e.g. The lotto Scam, Nigerian Scam, etc.)
◦ Ask you to click on a link, login and verify personal information (e.g.
Phishing bank scams)
◦ inform you that you have won a prize/money and ask for personal
information in order to give you your prize

14. Chatting
• This is real-time communication with no delay.
Usually done with those you know online.
• Be selective who you chat with, as with spam and
phishing, scams can occur with chatting as well.
Email Security

15. Online Business/ E-commerce
 E-commerce is the buying, selling & exchanging goods and
services over a computer network or internet through which
transactions or terms of sale are performed electronically.

16. Types of E-commerce
 Business-to-Business (B2B)
 Business-to-Consumer (B2C)
 Consumer-to-Consumer (C2C)

17. Types of E-commerce
 B2B e-commerce is simply defined as ecommerce
between businesses or companies. About 80% of e-
commerce is of this type.
 Examples:
◦ Intel selling microprocessors to Dell
◦ Grace or Lasco selling ketchup to KFC and Island Grill

18. Types of E-commerce
 B2C e-commerce, or commerce between
companies and consumers, involves customers
gathering information; purchasing physical goods
or receiving products over an electronic network.
 Example:
◦ Dell selling me a laptop

19. Types of E-commerce
 Consumer-to-consumer e-commerce or C2C
is simply commerce between private
individuals or consumers.
 Example:
◦ Monique buying an iPod from Brian on eBay

20. Advantages of E-commerce
 Faster buying/selling procedure, as well as easy to find products.
 Buying/selling 24/7.
 More reach to customers, there is no theoretical geographic
limitations.
 Low operational costs and better quality of services.
 No need of physical company set-ups.
 Easy to start and manage a business.
 Customers can easily select products from different providers
without moving around physically

21. Disadvantages of E-commerce
 Consumers are unable to examine products personally.
 Not everyone is connected to the Internet.
 There is the possibility of credit card number theft.
 Mechanical failures can cause unpredictable effects on the total
processes.

22. Advantages & Disadvantages of E-commerce

23. Electronic Banking
 This is the electronic movement of money, via an
electronic network system.
 E-banking allows a person to make withdrawals,
deposits, and bill payments by one of the following
methods:
◦ Phone
◦ Computer
◦ Automated teller machine (ATM)
◦ Point of sale terminal (POS)

24. Telecommuting
 This is the act of working from home or some remote location
and communicating through the use of a personal computer
equipped with modem and communications software.

25. Teleconferencing/ Video Conferencing
 This is a two-way interactive communication enabled
by telephone or Internet technology. It allows people
at different locations to come together for a meeting.

26. Electronic Publishing
 This is publishing in which information is distributed
by means of a computer network or is produced in a
format for use with a computer.
 Examples of E-publishers:
 Amazon
 Newsstand

27. Distance Learning/ Virtual Classrooms
 Distance Learning/ Virtual Classrooms allow people
to work, learn, and study whenever and wherever
they want to..
 There is an abundance of resources and
relationships which can be easily accessed via the
Internet.

28. Distance Learning- Communication
 Asynchronous:
◦ Telephone - individual
◦ Email – individual or group
◦ Print – group
◦ Web page - group
◦ Electronic Bulletin Boards or Computer Moderated
Conferencing – group
 Synchronous:
◦ Chat rooms - all participants log on at once

29. Distance Learning- Examples
 MOOC’s- Massive Open Online Course
Many participants can be engaged simultaneously,
any where in the world through MOOC’s

30. Activity:
Visit and explore the following site:-
https://www.open2study.com/

31. Discussion:
What do you see as the future of online
education at Mico?
What are the advantages and disadvantages of
Distance Learning?

32. Advantages of Distance Learning
• Convenience- courses can be accessed anytime and anywhere.
• Students take responsibility for their own learning.
• Encourages collaboration through group chats, online
communities, etc.
• Distance learning can accommodate different learning styles.
• Reduces travel time and travel costs for off-campus students.
• Successful completion not only improves knowledge but builds
self confidence and technology skills.

33. Disadvantages of Distance Learning
• Distance education students often feel very isolated.
• It can be difficult to organise across time zones.
• Discussions may lack depth due to keyboard skills.
• The facilitator needs to be skilled in planning the session and
controlling the discussion.
• Learners with low motivation or bad study habits may fall
behind.
• Bad Internet connection can affect classroom simulation.

34. Resources needed for Distance Learning
• Computer
• Internet Connection
• Webcam
• Content
• Smart boards