1. Dridi Marwen
Tunisian
06/12/1986
Single
Abu Dhabi, U.A.E
Phone: +971 56 948 6682
E-mail :
romero-m3@hotmail.com
Driving Licence U.A.E
PROFESSIONAL EXPERIENCE
Position:
Senior Sales Executive
Company:
DAMAS JEWELLERY (L.CC)
Exclusive Boutique
(From July 2014)
• Steering and Organisation:
- Meet and exceed sales target set by the line manager
- Clean, polish and re-arrange all product display materiel in use or not in use
- Great all person entering the shop, assess and understand customer requirement and
aspiration and invite them to the specific counter
- Provide all required product and price information to the customer and effectively close the
sale
- Prepare invoices thoroughly without any corrections or over-writing for all sales made
- Ensure proper amounts of payments are received from the customer and proper change
balance amounts are returned
- In case of non-availability of a product, understand the exact product requirement of the
customer, record it in the Promise Book/Order Book
- Receive repair orders from customer, understand exact requirements, prepare repair bags
and ensure they entered in the relevant register and send to the workshop
- Follow-up on the repair orders for timely delivery; inspect and ensure all repairs have been
carried out in accordance with the customer’s requirements before informing the customer
- Inform and follow-up with customers of booked and repaired products
- Prepare and submit the daily sales report
- Ensure prominent display of all advertising and POS materiel in shop
- Ensure adequate availability of customer complaint, suggestions blank forms

2. Position:
Senior Sales Associate
Company:
APPAREL (L.C.C)
Brand: TOMMY HILFIGER
(February 2014 – June 2014)
Position:
Senior Sales Associate
Company:
BEN NASR JEWELLERY
TUNIS
(October 2010 – December 2013)
• Steering and Organisation:
- Customer service including assisting with clothing choices, sizes and styling on the floor in a friendly
and efficient manner
- Assisted with banking daily cash amounts
- Handle the cash register including all cash and credit sales plus refunds and exchanges
- Order and organize stock
- Assist with window displays for special promotions
- Maintain store and stock in impeccable condition
- Balance the till at close of business each day
- Preparing and implementing the sales floor as well as advising clients
- Arranging and storing products in the store
- Stock management
- Restocking sizes from the stockroom, assisting with inventory stock takes
- Ensure all applicable administration is completed accurately and on time, including customer
database cards
- Comply with all company policies and procedures
• Steering and Organisation:
- Identify and fulfill our customer’s needs and thus provide quality advice and exceptional service
- Meet and exceed sales target set by the line manager
- Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the
company’s policy
- Merchandise products as per guidelines, ensuring accurate stock rotation
- Check stock levels daily and recommend orders to the line manager to replenish and maintain
optimum stock levels
- Explain the product to in a way that attracts customers and help to complete the process allegiance
- Give information to the clients about our promotion
- Preparation of periodic reports on sales achieved
- Deal with complaints and suggestion of clients
- Provide excellent sale service to customer’s exhibition win their satisfaction

3. Diploma – Management of Business; Tourism and Hospitality Management
Higher Institute of Management of Sousse
Baccalaureate –Mathematics
Mahmoud Mesaadi School, Tunis
 News, Blog, documentary.
 Movies: historical, science fiction, comedy.
 Sports : Volleyball, Swimming, Football.
Qualifications
 Customer Service
 Sales and Upselling
 Display Setup
 Management of Business
Data Processing
 Word-Pascal-Excel-PowerPoint-Outlook.
 Software (Venus; Business Management – payroll software - Poly Accounting; SAGE ...)
Languages
 Arabic - English - French
DUAL – Management
Higher Institute of Management of Sousse
INTERESTS
SKILLS
ISG Sousse
(September 2008 - June 2010)
ISG Sousse
(September 2006 - June 2008)
Mahmud Masada School
(September 2005 – June 2006)
EDUCATION AND TRAINING
DAMAS JEWELLERY (L.CC)
DAMAS JEWELLERY (L.CC)
DAMAS JEWELLERY (L.CC)
DAMAS JEWELLERY (L.CC)
APPAREL (L.C.C)
CERTIFICATE – Advanced Diamond, Pearl and Gemstone
Damas Jewellery (L.CC)
CERTIFICATE – FOREVERMARK; INTERNATIONAL BRAND
International Training Manager – Elizabeth Mearing
TRAINING – Advanced Diamond, Pearl and Gemstone
Damas Jewellery (L.CC)
TRAINING – Customer Service and Product Knowledge
Damas Jewellery (L.CC)
TRAINING – Customer Service
Apparel group (L.CC)