1. Martine Attig
Tel : 07578799971
Martineattig@fsmail.net
KEYS SKILLS Fluent in French and english, written and spoken
Ms word and Excel, Sage x3, prisma software
EDUCATION AND QUALIFICATION
- 2006 City & Guilt 7302 Certificate : An introduction to delivering learning
- 1995-1997 Chamber of commerce, Business school, Reims, France
Bts Force de vente, Equivalent to a Degree in Sales Management and
Business
- 1993-1994 Professional Baccalaureate Commerce. Equivalent to Certificate in
Commerce and Business . Achieved Top Student award for 1994
CAREER HISTORY
Aug 2008-present. Office Manager. Compagnie des desserts France
Key point between client, sales rep and the rest of the office
- Dealing with email and outcoming calls respecting deadline
- Responsible for key account like La tour Eiffel, Galerie Lafayette, Bateau mouche
- Logistic of the special order : FS
- Ordering all the supplies of stationnery and equipment, as well as the repair
- Training and induction of new staff
- Greeting people in the office
- Delegating work to staff : invoices, customers account
- Responding to customer enquiries and complaints
- Attending conference and training
- Find solution to improve the load of customer orders (website and tablett)
- Help to organise the bi annual conference
- Weekly summary of outstanding customer invoices

2. 2002-2005 Assistant Manager . Maison Blanc Patisserie Richmond uk
Day to Day management of the exclusive French Patisserie
- People management-motivation and leadership of a Team of 10 people
- Training,running weekly training courses and refreshers
- Organisation of staff rota’s and attendance
- Key holder for the patisserie along with the control of the daily cash-up and recording
of the sales
- Compiling weekly and monthly accounts
- Customer complaint handling and resolution
- Regular stock taking and reporting to head office
- Responsible for control of excess stock management
August 1997 to october 2002. Assistant Manager Café rouge kew Garden followed
by Kingston
Managing the restaurant on a daily basis
- Creating and updating personal, health and safety files
- Compiling weekly, monthly account
- Cost control
- Corporate party organiser
- Customer complaints management
- Maintaining a high level of customer relations
- Managing the weekly returns to head office (sales and costs)
ADDITIONAL INFORMATION
Self-motivated, passionate and enthusiastic
Good communication skills
Work professionally under own initiative and under pressure
Excellent time management
Smart and professional
Honest and discreet as required