This document discusses quality control in nursing. It covers three main paths to quality control: education, practice, and technology. Regarding education, it discusses the roles of nurse educators and how advancing education benefits both nurses and communities. For practice, it discusses nurse-managed centers and how they can lead to superior patient outcomes. It also discusses the roles and qualifications of case managers. Finally, it discusses how technology can advance the future of nursing, using continuous glucose monitoring as an example. The conclusion reiterates that nurses at all levels, including bedside nurses, case managers, nurse practitioners, and educators, are involved in quality control efforts.

1. Quality Control in Nursing Avril Allgood

2. Outline Introduction Education Practice Technology Conclusion Range of nursing roles 3 basic levels Nurse educators Size of Workforce Advancing education Greater power = greater control Nurse Managed Centers Case managers Possible solutions Adaptation SMART cards Glucose monitoring effects

3. Learning Objectives By the end of this presentation, you should be able to identify: How you currently affect nursing quality Methods of improving quality Levels of control over quality Ways in which you might positively influence nursing quality

4. Introduction Patient care Educator Manager Recruiter Therapist Researcher Administrator Case manager The list goes on…

5. Why are Standards Important?

6. Why are Standards Important?

7. 3 Paths to Quality Education Practice Technology

8. EDUCATION

9. Nurse Educators

11. Size DOES Matter!

12. Advancing Education

13. Both the nurse and the community benefit from continued education

14. PRACTICE

15. Nurse Managed Centers (NMCs)

16. Nurse Managed Centers Superior results in: Patient independence Health promotion Stress management Compliance Patient satisfaction Coping skills Functional status Use of preventative services Improved incidence of: ER visits Urgent care visits Repeat hospitalizations

17. Case Managers

18. Qualifications At least 3 years of related clinical experience A high degree of intelligence Superior communication and interpersonal skills

19. Technology and the Future of Nursing

22. No, that’s not why!

24. Continuous Glucose Monitoring System

27. CONCLUSION

28. References Allen, L. (2008). The nursing shortage continues as faculty shortage grows. Nursing Economics, 26, 35-40. Bower, F. L. & McCollough, C. (2004). Nurse shortage or nursing shortage: Have we missed the real problem? Nursing Economics, 22, 200-203. Coddington, J. A., & Sands, L. P. (2008). Cost of health care and quality outcomes of patients at nurse-managed clinics. Nursing Economics, 26, 75-84. Marion, L., O’Sullivan, A. L., Crabtree, K., Fontana, S., & Price, M. M. (2003). The practice doctorate in nursing: Future or fringe? Topics in Advanced Practice Nursing eJournal, 3 (2). Retrieved October 19, 2005, from www.medscape.com/viewarticle/453247 Marquis, B. L., & Huston, C. J. (2009). Leadership roles and management functions in nursing . New York: Lippincott, Williams & Wilkins. Smith, A. P. (2003). Case management: Key to access, quality, and financial success. Nursing Economics, 21, 237-244.

29. Question 1 What does the Nurse Reinvestment Act Provide? Loan forgiveness Retirement investment programs Profit sharing None of the above

30. Answer 1 A) Loan Forgiveness

31. Question 2 What are some ways that nurses can have a broader impact on quality control? (Choose all that apply) Continue education and become a manager or educator Advocate for new/adapted technology Help develop standards for practice Bring your own Band-Aids to work, because they have Strawberry Shortcake on them

32. Answer 2 A, B, & C Winner!

33. Question 3 What are some benefits of SMART cards? (choose all that apply) Easily carried for immediate access in an emergency Easily read by anyone Increased accuracy & efficiency Replace space & time-consuming paper charts Improve patients’ self-esteem

34. Answer 3 A, C, & D You’re a Champion!

35. Question 4 Factors that affect quality of care include nurse-to-patient ratios, time management, accuracy, and: (choose all that apply) Aesthetically pleasing rooms Access to affordable care Staff uniforms Collaboration between healthcare team members Patient involvement

36. Answer 4 B, D, & E

37. Last one; I promise! Which types of nurses are involved in Quality Control? Bedside nurses Case Managers Nurse practitioners Nurse educators All of the above

38. The Final Solution E) All of the above The End. We all knew it was coming.

39. Anyone want to share experiences? Anyone?

40. Jan?