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Understanding ITIL CMDB
A Configuration Management Database (CMDB) is a central repository that contains information about all the components of an IT system. It allows an IT manager like Nitesh to have visibility into what servers exist, what applications they host, and how they relate to each other. The document discusses planning a CMDB by starting small and identifying existing sources of component information. It emphasizes following ITIL best practices for implementation, including selecting components to track, defining change control processes, and verifying the accuracy of records. Maintaining a CMDB provides business value by supporting services and users.
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Understanding ITIL CMDB
- 1. Understanding CMDBByNandini KrishnanBusinessAnalystITIL Best Practices Webinar Series
- 2. AgendaNeed of anIT Asset Manager
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- 8. The Business valueITILBest Practices Webinar Series
- 9. NiteshDalvi – ITAsset ManagerResponsibility: Monitoring & Managing Complete Asset Lifecycle [from procuring to disposal and recording all the information]
- 10. The Boss –CIO/CTO
- 11. Scenario Boss plans to deploy an application and wants to know few things like No of servers, their relationships with certain application – Basically the big picture…Will Nitesh be able to provide this info to his boss?ITIL Best Practices Webinar Series
- 12. Needs of anIT Asset ManagerHow many servers do I have?
- 13. What versions andeditions are they?
- 14. What applications arethey hosting?
- 15. Who has thepermissions to access them?
- 16. What isn’t configuredrightly?
- 17. What are the“Best Practices” of IT Management today?
- 18. What has changedrecently?
- 19. How does thisrelate to my business?This is how life is for a IT Administrator like Nitesh…ITIL Best Practices Webinar Series
- 20. Now for thebig question!!WHAT IS CMDB?? Some kinda Genie?ITIL Best Practices Webinar Series
- 21. What is CMDB?– The ITIL Way!“A Configuration management database (CMDB) is a repository of information related to all the components of an information system. Although repositories similar to CMDBs have been used by IT departments for many years, the term CMDB…..Blah BlahBlah..ITIL Best Practices Webinar Series