
Organization / Workplace
UnisysLocation
Greater New York City Area United StatesOccupation
Consulting Senior ManagerIndustry
Technology / Software / Internet
About
Joshua specializes in best practice IT Service Management processes while maintaining a deep knowledge of software tools, architecture and integration. Proficiencies include Java, Javascript, Perl, Python, Computer Telephony Integration, Web Services, CMDB, Discovery, Orchestration, IT Service Management (ITSM), Knowledge Management, Service Request Management, Remedy AR System API development and ServiceNow integration.