library chat programs

1. *

2. *Many programs available for library use
*Also used by businesses and other organizations
*Variety of prices to fit individual needs
*Most common ones:
*Questionpoint
*Mosio
*PHP
*LibraryH3lp

3. *Questionpoint
*OCLC product
*24/7 product
*Cooperative of Academic or Public Libraries
*Price varies depending on what you want
*For more information: oclc@oclc.org

4. *Mosio
*Supports chat, text messaging, email and
Facebook
*No software to install
*Used by universities and other libraries
*www.mosio.com

5. *PHP
*Has two formats: Download and On Demand
*Used by community college libraries in Texas
*www.phplivesupport.com

6. *LibraryH3lp
*Chat, IM and text
*Popular with smaller libraries since pricing is
based on student enrollment or population size
*Combines all “Ask a Librarian” features into a
single interface.
*http://libraryh3lp.com