Experience Business Management Purchasing Merchandising Visual display Inventory Management Customer service
Business Management Operational management of retail businesses with revenues of $200,000 to $4 million. Performed multi-department operational management for larger retailers. Established new retail businesses and provided excellent sales support, training and customer service at all levels to insure increased sales volume.
PurchasingPurchased for retail establishments with budgets up to $1 million. Performed allaspects of purchasing including initial budgets, purchase negotiations, purchaseorder generation, shipping schedules and receiving protocols .
Space Planning and Store Lay-outFrom initial construction
Store Planning and Store Lay-outTo complete merchandising and visual design
Visual Displays Won Best Store Display for Cavalia themed display 2010 promoting the Cavalia Equestrian Theater program
Inventory Management Inventory Management of inventories up to $2 million. Decreased shortage and Increased turn rate to enhance profitability
Customer Service I have twenty-five years ofcustomer service experience inretail, wholesale, and constructionenvironments. I have designedwork documents and staffprocedures to maximizecommunication among staffresulting in excellent customerservice. Most of my experiencehas been working directly with thecustomer to ensure they receivethe best products to meet theirneeds.
Employment EnvironmentsManhattan AlaskaMiler Harness Company & Macy’s Denali Lodging & The Alpine Lodge