Resume Writing and
Interviewing Skills
‫مهارات‬‫الذاتية‬ ‫السيرة‬ ‫كتابة‬
‫العمل‬ ‫ومقابالت‬
THE FACILITATOR
GROUND RULES .. DON’T FORGET
‫الحق‬ ‫مين‬ ‫على‬
DO YOU HAVE YOU RESUME
TRAINING AGENDA
 What a resume is and its purposes
 Types and formats of resumes
 Effective Writing of a resume.
 Guid...
Your Goal
Writing
The Resume
Search for a
job
Interviewing
Skills
Follow up
WHAT IS A RESUME ?
What is the purpose of the
resume?
 Main sections.
CV vs. Resume.
 Cover letter
RESUME … IS
A brief summary of your qualifications,
skills, and background which represent
your educational and work exper...
Watch and Discuss
 Your first contact with a prospective
employer will be when he reads your
resume.
 You only get one chance to make a fi...
A NOTE TO THE WISE!
 There is no such thing as the “right”
or “wrong” resume.
 The best indicator of whether your
resume...
What is the Purpose of a Resume?
 To describe your accomplishments, qualifications,
professional and educational experien...
CV
SOME STATISTICS
 A single job offer attracts between 100
and 1,000 resumes.
 Your resume will get between 10 and
20 seco...
Flexible
Live
KISS
Content VS
Presentation
Career Path
LET US GET A CLOSER LOOK
WRITE A RESUME STEP BY STEP
1) Understanding the Purpose
2) Understanding the Audience
3) Look at other Resumes.
4) Start ...
TIME TO BREAK.
RESUME SECTIONS:
Contact
Information
Objective
Profile/Summary
Education
Experience
Skills
Honors and
accomplishments
Refe...
START THE WRITING
1wO1goo.gl/Chttp://
CONTACT INFORMATION
 Address
 Phone and Mobile numbers
 E-mail address
 Personal Website (if any)
 LinkedIn /Skype
CONTACT INFORMATION
CONTACT INFORMATION
Keep it Simple
Be professional
Use a permanent
address
Avoid nicknames
OBJECTIVE
 Reason for sending the résumé
 A brief paragraph that states your
career plan in relation to what an
employer...
OBJECTIVE
 To obtain a position as a Software Engineer with a
company offering opportunities for professional
growth.
 S...
OBJECTIVE
 Your objective must be specific, clear,
short and concise.
 You can targeted specific job title.
 Stay focus...
PROFILE / SUMMARY
• Several concise statements that focus the
reader’s attention on the most important
qualities, achievem...
PROFILE / SUMMARY
 A team player with excellent communication skills and
academic qualifications, who has recently gradua...
SEVERAL STATEMENTS
 A highly efficient, hardworking and talented design
engineer with a comprehensive understanding of de...
PROFILE/ SUMMARY
• Think about what you want to say about yourself.
• Create a well-rounded view of yourself.
• Be honest....
 Objective:
Desire technical editing position with supervisory
responsibilities in an engineering firm.
 Profile:
Highly...
EDUCATION
• Your most recent educational information
is listed first.
• Include your degree (B.A., M.A., etc.), major,
ins...
EDUCATION
2002-2005 Graduate Diploma in Law BBP Law School London
2000-2003 BA in Economics University of Manchester
1995-...
WORK EXPERIENCE
 Briefly give the employer an overview of work
that has taught you skills.
 Use action words to describe...
WORK EXPERIENCE
WORK EXPERIENCE
 Include: paid work, unpaid internships, extensive job
opportunities
 Use keywords and jargon from your ...
WHAT COMES FIRST
EDUCATION OR EXPERIENCE?
SKILLS
It includes your abilities that are
related to the jobs you are
applying for.
Include skills that are relevant
to t...
SKILLS
Skilled in Solid Works, Math CAD, Matlab, MS Office,
PLC programming and machining
 Estimating material, construc...
SKILLS
 Customize the skills section of your resume to
match, as much as you can, the requirements
listed in the job post...
 Here you will go into more details than you
did in the objective and summary
 Great opportunity to really sell yourself...
No need to say “References available
upon request” .
You’ll need three to five people to write
or speak on your behalf.
...
TIME TO BREAK.
RESUME FORMATS:
1) Chronological
2) Functional
3) Combination
4) Targeted
5) Mini
COVER LETTER
 A business letter that accompanies a resume.
 Informs reader of your purpose and requests as
in-person meeting.
 Highl...
 First paragraph: State the name of the job
for which you are applying and how you
learned about the job opening.
 Secon...
Introduces You; Your Resume
Summarizes Appropriate Aspects of your
Education or Experience
States briefly how your Qualifi...
COVER LETTER
SAMPLE
Your Name
Your Address
Your Phone Number
Your Email
Date
Name
Job Title
Company
Adress
Dear Mr./Ms. La...
LUNCH BREAK.
INTERVIEWING SKILLS
52
IT IS NOT ALWAYS MY DAY :
53
INTERVIEWING - WHAT IS IT?
A structured meeting
between you and an
employer.
Interviewing is a skill
that can be enhance...
INTERVIEWING IS A TWO-WAY STREET
Employers are attempting
to determine if you are an
appropriate fit for the job
and thei...
TYPES OF INTERVIEWS
Screening
One
2
One
Panel
56
TYPES OF INTERVIEWS
Group Series
Tele
Conferencing
57
WHAT MAKES A SUCCESSFUL INTERVIEW
58
59
Be on time
Bring your
résumé
Dress
appropriately
Be clean
Look and
sound
friendly
 Ensure you have a high level of hyg...
BEFORE THE INTERVIEW…
Do Your
Home
Work Know
Your Self
Prepare
Necessary
Material
60
DO YOUR HOME WORK
Research position, company and industry.
Know who you will be interviewing with.
Be ready for a varie...
KNOW YOUR SELF
 Be able to articulate skills, strengths,
accomplishments, and career goals
 Familiarize yourself with yo...
WHAT TO TAKE TO THE INTERVIEW
 Copies of your resume.
 Copies of letters of recommendation,
and a typed reference sheet ...
GREETING & INTRODUCTION
 Smile
 Maintain eye contact
 Firm handshake
 Remain poised and
confident 64
TYPICAL INTERVIEW TIMING
65
Component Time
 Introduction/Greeting 2 minutes
 Employer questioning 15-20 minutes
 Applic...
THE INTERVIEWER EVALUATES
40%
25%
25%
10% Attitude
Image &
Appearance
Communication
Job
Qualifications
66
WAYS YOU CAN EXHIBIT A GOOD ATTITUDE
•Concentrate on being likable and friendly
•Positive language and non-verbal cues
•De...
WHAT DO EMPLOYERS SEEK FOR :
68
Time
Management
Communicat
ing
Effectively
Working
Well in a
Team
Problem
Solving
Using
In...
TYPES OF QUESTIONS
Experience
Behavioral/Competency
Opinion questions
Credential questions 69
INTERVIEW QUESTIONS : USEFUL TIPS
 Tough Questions
Questions can vary and may be categorized
under Personal Assessment, E...
THE BALANCE OF LISTENING AND TALKING
71
 Do not be afraid to ask clarifying questions about the
interviewer’s questions.
...
YOUR ANSWERS : SHOULD BE
REAL :
Relevant information, Experience,
Action taken, and Leadership
demonstrated.
STAR :
Situ...
BODY LANGUAGE:
WHAT SIGNALS ARE YOU SENDING?
73
Positive Signals
 Leaning forward = interest
 Smiling = friendly
 Noddi...
INTERVIEW QUESTIONS … HOW TO ANSWER
74
QUESTIONS YOU CAN ASK
 What are the responsibilities of this position?
 What are the reputations, academic training and
...
TELL ME ABOUT YOUR SELF
76
GENERAL INTERVIEW STRATEGIES
Be prepared to talk about yourself
and your experiences
Master the art of storytelling
Pro...
GENERAL INTERVIEW STRATEGIES
 Remember an interview is a formal
conversation--avoid filler words like “Um”,
“Ah”, & “You ...
GENERAL INTERVIEW STRATEGIES
Remain calm, relaxed,
and be yourself
Try to focus on the
message you are trying
to convey-...
REASONS WHY CANDIDATES RECEIVE REJECTION
REPLIES
 Lack of proper career planning – purposes and goals
 Lack of knowledge...
FOLLOW-UP
Ask good questions
Thank the interviewer
Request a business card
Inquire about next steps in the process
82
FOLLOW-UP … CONT
Send a thank you note within
24 hours
Letter may be handwritten or
typed; e-mail is also acceptable
Ta...
FINAL THOUGHTS
Remember that only 15% of the success of
an interview is out of your control
Take some time to reflect
- ...
SUGGESTIONS
 Conduct a test run the day before the
interview
 Practice! Practice! Practice!
 Obtain a list of practice ...
THANK YOU
Q & A
YOU CAN FIND ME HERE
loayq
loayq
loayq
Loay.qabajeh
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Resume writing and interviewing skills

  1. 1. Resume Writing and Interviewing Skills ‫مهارات‬‫الذاتية‬ ‫السيرة‬ ‫كتابة‬ ‫العمل‬ ‫ومقابالت‬
  2. 2. THE FACILITATOR
  3. 3. GROUND RULES .. DON’T FORGET
  4. 4. ‫الحق‬ ‫مين‬ ‫على‬
  5. 5. DO YOU HAVE YOU RESUME
  6. 6. TRAINING AGENDA  What a resume is and its purposes  Types and formats of resumes  Effective Writing of a resume.  Guidelines for preparing cover letters  Be ready for a successful job interview.  Being Online, search for a job.
  7. 7. Your Goal Writing The Resume Search for a job Interviewing Skills Follow up
  8. 8. WHAT IS A RESUME ? What is the purpose of the resume?  Main sections. CV vs. Resume.  Cover letter
  9. 9. RESUME … IS A brief summary of your qualifications, skills, and background which represent your educational and work experiences in terms relevant to potential employers. A self-promotional and marketing tool. The first impression a prospective employer has of you.
  10. 10. Watch and Discuss
  11. 11.  Your first contact with a prospective employer will be when he reads your resume.  You only get one chance to make a first impression!  First impressions are lasting – so think of your resume as an extension of you!  Never forget that the goal of a resume is to obtain a job interview. Remember
  12. 12. A NOTE TO THE WISE!  There is no such thing as the “right” or “wrong” resume.  The best indicator of whether your resume is doing its job is by answering this question, “Are employers contacting you?
  13. 13. What is the Purpose of a Resume?  To describe your accomplishments, qualifications, professional and educational experiences  Serve as a record to leave with an employer  Share information with the people who are assisting you with your job search  Attach to a job application- Some forms don’t allow us to express our skills and abilities very well  To answer “the” question : Why should I be selected for an interview?
  14. 14. CV
  15. 15. SOME STATISTICS  A single job offer attracts between 100 and 1,000 resumes.  Your resume will get between 10 and 20 seconds of the recruiters time.  Only 1 interview is granted for every 200 resumes received by the average employer.
  16. 16. Flexible Live KISS Content VS Presentation Career Path
  17. 17. LET US GET A CLOSER LOOK
  18. 18. WRITE A RESUME STEP BY STEP 1) Understanding the Purpose 2) Understanding the Audience 3) Look at other Resumes. 4) Start writing your first draft. 5) Revise, carefully review and re-organize your draft 6) Get feedback from a reader. 7) Revise, Proofread and Edit.
  19. 19. TIME TO BREAK.
  20. 20. RESUME SECTIONS: Contact Information Objective Profile/Summary Education Experience Skills Honors and accomplishments References
  21. 21. START THE WRITING 1wO1goo.gl/Chttp://
  22. 22. CONTACT INFORMATION  Address  Phone and Mobile numbers  E-mail address  Personal Website (if any)  LinkedIn /Skype
  23. 23. CONTACT INFORMATION
  24. 24. CONTACT INFORMATION Keep it Simple Be professional Use a permanent address Avoid nicknames
  25. 25. OBJECTIVE  Reason for sending the résumé  A brief paragraph that states your career plan in relation to what an employer is looking for.  Focus on your interest as well as your employers interest.  Tells potential employers the sort of work you're hoping to do.
  26. 26. OBJECTIVE  To obtain a position as a Software Engineer with a company offering opportunities for professional growth.  Seeking a position in the field of Mechanical Engineering which will both utilize and enhance my current skills.  Seeking a position as a Civil Engineer in a well established company that will fully utilize my experience and expertise in hydrological modeling, design, construction, construction management, planning and cost analysis.
  27. 27. OBJECTIVE  Your objective must be specific, clear, short and concise.  You can targeted specific job title.  Stay focused on one title or two similar  Use general objective when needed.  …..
  28. 28. PROFILE / SUMMARY • Several concise statements that focus the reader’s attention on the most important qualities, achievements, and abilities you have to offer. • “10-second sound bite” • A short phrase describing your profession. • One or more professional or appropriate personal characteristics • Bullet : 3 to 4 one-liners about who you are.
  29. 29. PROFILE / SUMMARY  A team player with excellent communication skills and academic qualifications, who has recently graduated with a degree in Civil Engineering.  A highly talented, professional and dedicated Civil Engineer with over ten years experience in planning, designing and directing the construction and maintenance of roads, bridges and pipelines.  Accounting manager with five years of accounting experience in real estate and marketing industries. Fully knowledgeable in general accounting, payroll, budgeting, and journal entry preparation.
  30. 30. SEVERAL STATEMENTS  A highly efficient, hardworking and talented design engineer with a comprehensive understanding of design processes and also manufacturing and construction methods.  Experienced in all the design stages of a product, including research, development and manufacture right through to installation and final commissioning.  Possessing a good team spirit, deadline orientated and having the ability to produce detailed technical specifications from client requirements.  Keen to find a challenging & suitable engineering position with a ambitious company that offers opportunities for career development and advancement
  31. 31. PROFILE/ SUMMARY • Think about what you want to say about yourself. • Create a well-rounded view of yourself. • Be honest. • Be confident. • Avoid trying to answer every question about yourself. • Use specifics over generalities
  32. 32.  Objective: Desire technical editing position with supervisory responsibilities in an engineering firm.  Profile: Highly skilled technical writer with three years publishing experience. Knowledgeable in current web design technology. Objective Vs. Profile by an example
  33. 33. EDUCATION • Your most recent educational information is listed first. • Include your degree (B.A., M.A., etc.), major, institution attended, minor/concentration. • Add your (GPA) if it is higher than 3.0. • Mention academic honors
  34. 34. EDUCATION 2002-2005 Graduate Diploma in Law BBP Law School London 2000-2003 BA in Economics University of Manchester 1995-1998 , B.S. in Business Management , Yeshiva University New York, NY Certified Public Accountant, CPA, New York State
  35. 35. WORK EXPERIENCE  Briefly give the employer an overview of work that has taught you skills.  Use action words to describe your job duties.  Include your work experience in reverse chronological Include: • Title of position, • Name of organization, Location • Dates of employment • Describe your work responsibilities with emphasis on specific skills and achievements.
  36. 36. WORK EXPERIENCE
  37. 37. WORK EXPERIENCE  Include: paid work, unpaid internships, extensive job opportunities  Use keywords and jargon from your field : You want to appear to be an insider.  Include skills, experiences and interests that relate to the target position.  Begin statements with action verbs. Use short phrases and concrete examples, numbers and quantities to describe your experiences (i.e., “Supervised camp activities for 30 girls, ages 6-12”).
  38. 38. WHAT COMES FIRST EDUCATION OR EXPERIENCE?
  39. 39. SKILLS It includes your abilities that are related to the jobs you are applying for. Include skills that are relevant to the position / career field that you are interested in i.e. computer skills, software skills, and/or language skills.
  40. 40. SKILLS Skilled in Solid Works, Math CAD, Matlab, MS Office, PLC programming and machining  Estimating material, construction, and labor costs, and project timescales.  Supervising Projects: including in house, external contractors and sub-contractors.  ….
  41. 41. SKILLS  Customize the skills section of your resume to match, as much as you can, the requirements listed in the job posting.  The closer a match your skills are to the job requirements, the better your chances of being selected for an interview.  Employers quickly scan resumes, so long lists are not likely to get read.
  42. 42.  Here you will go into more details than you did in the objective and summary  Great opportunity to really sell yourself!  List any activities that would show special skills, community involvement, leadership ability, etc.  List any special honors you have received
  43. 43. No need to say “References available upon request” . You’ll need three to five people to write or speak on your behalf.  Ask permission before you use someone’s name.  write contact information for them.  Give them your resume.  WHO ARE THEY ?
  44. 44. TIME TO BREAK.
  45. 45. RESUME FORMATS: 1) Chronological 2) Functional 3) Combination 4) Targeted 5) Mini
  46. 46. COVER LETTER
  47. 47.  A business letter that accompanies a resume.  Informs reader of your purpose and requests as in-person meeting.  Highlights and directs attention to the important information in the resume.  May take the form of an email message or a brief note that accompanies an electronic application
  48. 48.  First paragraph: State the name of the job for which you are applying and how you learned about the job opening.  Second paragraph: Emphasize skills and abilities that relate to the open position. However, do not repeat what is said on your resume.  Third paragraph: Thank the employer and request an interview.
  49. 49. Introduces You; Your Resume Summarizes Appropriate Aspects of your Education or Experience States briefly how your Qualifications relate to the Job Indicates if you have included a Resume, Writing Samples, Transcript, or other documents Is Brief and to the Point. Requests an Interview. An Effective Cover Letter
  50. 50. COVER LETTER SAMPLE Your Name Your Address Your Phone Number Your Email Date Name Job Title Company Adress Dear Mr./Ms. LastName, Please accept my application for the teaching assistant position advertised on Craig's List. I would like to continue to develop my teaching skills while creating a challenging and fun learning environment for students. The middle school age group is particularly appealing to me, because students are very impressionable, interested in learning, and open to new concepts. I am very well qualified and would be an asset to the school because of my experience working as a teaching assistant for XYZ School. I have worked with both elementary and middle school teachers, as well as camp directors to develop curricula that meet the needs of students. I enjoy tutoring students and helping them build confidence in their ability to achieve, both academically and socially. In addition, I have artistic and computer skills that will be an asset when developing class projects. I have attached my resume for your review. Thank you for considering my application. I would appreciate the opportunity to interview and look forward to hearing from you in the near future. Sincerely, Your Signature Your Typed Name
  51. 51. LUNCH BREAK.
  52. 52. INTERVIEWING SKILLS 52
  53. 53. IT IS NOT ALWAYS MY DAY : 53
  54. 54. INTERVIEWING - WHAT IS IT? A structured meeting between you and an employer. Interviewing is a skill that can be enhanced by training. PRACTICE makes PERFECT 54
  55. 55. INTERVIEWING IS A TWO-WAY STREET Employers are attempting to determine if you are an appropriate fit for the job and their culture.  You decide if the work environment is right for you. 55
  56. 56. TYPES OF INTERVIEWS Screening One 2 One Panel 56
  57. 57. TYPES OF INTERVIEWS Group Series Tele Conferencing 57
  58. 58. WHAT MAKES A SUCCESSFUL INTERVIEW 58
  59. 59. 59 Be on time Bring your résumé Dress appropriately Be clean Look and sound friendly  Ensure you have a high level of hygiene  Answer all the questions the best way you can. Speak clearly and show that you have prepared yourself for the interview
  60. 60. BEFORE THE INTERVIEW… Do Your Home Work Know Your Self Prepare Necessary Material 60
  61. 61. DO YOUR HOME WORK Research position, company and industry. Know who you will be interviewing with. Be ready for a variety of interviewer styles. Be ready to discuss your strengths and weaknesses Know How to reach the location. 61
  62. 62. KNOW YOUR SELF  Be able to articulate skills, strengths, accomplishments, and career goals  Familiarize yourself with your resume  Make a list of five accomplishments that you enjoyed.  Make a list of five things you have done with proud.  Make a list of how your colleagues, staff, and supervisors describe you. Include the positive and negative feedback. 62
  63. 63. WHAT TO TAKE TO THE INTERVIEW  Copies of your resume.  Copies of letters of recommendation, and a typed reference sheet to be given to the interviewer;  Other material relevant to the interview;  Pen and paper, so that you can note the name of the interviewer, time for future interviews and other pertinent information. 63
  64. 64. GREETING & INTRODUCTION  Smile  Maintain eye contact  Firm handshake  Remain poised and confident 64
  65. 65. TYPICAL INTERVIEW TIMING 65 Component Time  Introduction/Greeting 2 minutes  Employer questioning 15-20 minutes  Applicant questions 5 minutes  Closing 3 minutes
  66. 66. THE INTERVIEWER EVALUATES 40% 25% 25% 10% Attitude Image & Appearance Communication Job Qualifications 66
  67. 67. WAYS YOU CAN EXHIBIT A GOOD ATTITUDE •Concentrate on being likable and friendly •Positive language and non-verbal cues •Demonstrate enthusiasm •Demonstrate interest •Excellent Listener •Be Professional 67
  68. 68. WHAT DO EMPLOYERS SEEK FOR : 68 Time Management Communicat ing Effectively Working Well in a Team Problem Solving Using Initiative Creativity Being Well Organized Being Adaptable Leadership Customer/ Client Relations
  69. 69. TYPES OF QUESTIONS Experience Behavioral/Competency Opinion questions Credential questions 69
  70. 70. INTERVIEW QUESTIONS : USEFUL TIPS  Tough Questions Questions can vary and may be categorized under Personal Assessment, Education and Experience, Career ambition and Plans, Company or Organization. Expect the unexpected Turning a Negative into a Positive 70
  71. 71. THE BALANCE OF LISTENING AND TALKING 71  Do not be afraid to ask clarifying questions about the interviewer’s questions.  Listen well so that you can identify opportunities to link your skills and qualifications to what the interviewer is looking for.  It is acceptable to take notes.  Do not interrupt the interviewer.  Take time to formulate your thoughts before answering a tough question and balance talking with listening.  Be as clear and concise as you can in your answers.
  72. 72. YOUR ANSWERS : SHOULD BE REAL : Relevant information, Experience, Action taken, and Leadership demonstrated. STAR : Situations , Task , Action , Results. 72
  73. 73. BODY LANGUAGE: WHAT SIGNALS ARE YOU SENDING? 73 Positive Signals  Leaning forward = interest  Smiling = friendly  Nodding = attentive and alert  Eye contact = curious and focused Negative Signals  Crossed arms = defensive  Fidgeting hands or tapping feet = nervous or bored  Lack of eye contact = untrustworthy  Leaning back= discomfort
  74. 74. INTERVIEW QUESTIONS … HOW TO ANSWER 74
  75. 75. QUESTIONS YOU CAN ASK  What are the responsibilities of this position?  What are the reputations, academic training and tenures of the employees in this department?  Do you support professional development? How?  What do you see as the biggest challenge that someone would face during the first month on the job?  …………. 75
  76. 76. TELL ME ABOUT YOUR SELF 76
  77. 77. GENERAL INTERVIEW STRATEGIES Be prepared to talk about yourself and your experiences Master the art of storytelling Provide specific and concrete examples of your results/accomplishments Remain positive, enthusiastic, poised, and confident throughout the interview process 78
  78. 78. GENERAL INTERVIEW STRATEGIES  Remember an interview is a formal conversation--avoid filler words like “Um”, “Ah”, & “You know”  Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good”  Think before speaking  Avoid long verbose answers--limit your response to 1-2 minutes  If you do not hear or understand a question, ask them to repeat or clarify it for you 79
  79. 79. GENERAL INTERVIEW STRATEGIES Remain calm, relaxed, and be yourself Try to focus on the message you are trying to convey--NOT how well you are doing! 80
  80. 80. REASONS WHY CANDIDATES RECEIVE REJECTION REPLIES  Lack of proper career planning – purposes and goals  Lack of knowledge in field of specialization  Inability to express thoughts clearly and concisely.  Insufficient evidence of achievement.  Not prepared for the interview.  No real interest in the organization 81
  81. 81. FOLLOW-UP Ask good questions Thank the interviewer Request a business card Inquire about next steps in the process 82
  82. 82. FOLLOW-UP … CONT Send a thank you note within 24 hours Letter may be handwritten or typed; e-mail is also acceptable Tailor each one to the individual. 83
  83. 83. FINAL THOUGHTS Remember that only 15% of the success of an interview is out of your control Take some time to reflect - Overall, how well did I do? - What went well? - What steps can I take next time to improve? 84
  84. 84. SUGGESTIONS  Conduct a test run the day before the interview  Practice! Practice! Practice!  Obtain a list of practice interview questions and jot down short answers  Stand in front of a mirror and rehearse your answers  Get a good night’s sleep-be well rested and alert for the interview  Be relaxed and be yourself! 85
  85. 85. THANK YOU Q & A
  86. 86. YOU CAN FIND ME HERE loayq loayq loayq Loay.qabajeh

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