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Resume writing and interviewing skills


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Resume writing and interviewing skills held on Bethlehem university on 2/3/2013 with financial support from AMIDEAST.

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Resume writing and interviewing skills

  1. 1. By:Loay QabajehFuad Tamimi
  2. 2. ‫‪AM I D E A S T‬‬ ‫علي محمد / إدارة أعمال‬
  3. 3.  What a resume is and its purposes Types and formats of resumes Effective Writing of a resume. Guidelines for preparing cover letters Be ready for a successful job interview Techniques of Searching for a suitable job Use ICT in the resume writing, job interview and searching for jobs.
  4. 4. Your GoalFollow up Writing Resume Interviewing Search for a Skills job
  5. 5. » What is the purpose of the resume?» Main sections.» CV vs. Resume.» Cover letter
  6. 6. A brief summary of your qualifications,skills, and background which representyour educational and work experiences interms relevant to potential employers.A self-promotional and marketing tool.The first impression a prospective employerhas of you.
  7. 7. Watch and Discuss
  8. 8. Remember You only get one chance to make a first impression! Your first contact with a prospective employer will be when he or she reads your resume. First impressions are lasting – so think of your resume as an extension of you! Never forget that the goal of a resume is to obtain a job interview.
  9. 9.  There is no such thing as the “right” or “wrong” resume. The best indicator of whether your resume is doing its job is by answering this question,“Are employers contacting you?
  10. 10. What is the Purpose of a Resume? To describe your accomplishments, qualifications, professional and educational experiences Serve as a record to leave with an employer Share information with the people who are assisting you with your job search Attach to a job application- Some forms don’t allow us to express our skills and abilities very well To answer “the” question : Why should I be selected for an interview?
  11. 11. CV
  12. 12. LiveFlexible KISS
  13. 13. » A single job offer attracts between 100 and 1,000 resumes.» Your resume will get between 10 and 20 seconds of the recruiters time.» Only 1 interview is granted for every 200 resumes received by the average employer.
  14. 14. 1. Understanding the Purpose2. Understanding the Audience3. Look at other Resumes.4. Start writing your first draft.5. Revise, carefully review and re-organize your draft6. Get feedback from a reader.7. Revise, Proofread and Edit.
  15. 15. Contact Information Experience Objective Skills Honors and Profile/Summary accomplishmentsEducation References
  16. 16.  Address Phone and Mobile numbers E-mail address Personal Website (if available ) LinkedIn /Skype
  17. 17. Keep it Simple Be professionalUse a permanent addressAvoid nicknames
  18. 18.  Reason for sending the résumé Your objective must be specific, clear, short and concise. Focus on your interest as well as your employers interest. Tells potential employers the sort of work youre hoping to do.
  19. 19. • To obtain an entry-level position within a financial institution requiring strong analytical and organizational skills.• To obtain a position which allows me to utilize my managerial, administrative, and organizational skills to promote growth and foster professional development.• To seek a position where I can use my skills and hardworking ability to benefit my employer and be of service to others with XXX Company
  20. 20. Dont explain what you want from an organizationbut rather address the skills you are bringing tothat organization.• You can targeted specific job title.• Stay focused on one title or two similar .
  21. 21. • Several concise statements that focus the reader’s attention on the most important qualities, achievements, and abilities you have to offer.• “10-second sound bite”• A short phrase describing your profession.• One or more professional or appropriate personal characteristics• Bullet : 3 to 4 one-liners about who you are.
  22. 22.  Dynamic entrepreneur who utilizes creativity, leadership and teamwork to design and execute solutions that create customer value. Effective communicator with ability to create marketing materials that convey value for both clients and end users. Experienced professional with planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. Business development executive with years of experience in technical sales, sales management, team leadership, and business growth and expansion. Proven ability to generate sales and revenue.
  23. 23. • Think about what you want to say about yourself.• Create a well-rounded view of yourself.• Be honest.• Be confident.• Avoid trying to answer every question about yourself.• Use specifics over generalities
  24. 24. Objective: Desire technical editing position with supervisory responsibilities in an engineering firm.Profile:Highly skilled technical writer with three years publishing experience. Knowledgeable in current web design technology. Experienced communicator and team player.
  25. 25. • Your most recent educational information is listed first.• Include your degree (B.A., M.A., etc.), major, institution attended, minor/concentration.• Add your (GPA) if it is higher than 3.0.• Mention academic honors
  26. 26. 2002-2005 Graduate Diploma in Law BBP Law School London 2000-2003 BA in Economics University of Manchester1995-1998 , B.S. in Business Management , Yeshiva University New York, NYCertified Public Accountant, CPA, New York State
  27. 27.  Briefly give the employer an overview of work that has taught you skills. Use action words to describe your job duties. Include your work experience in reverse chronologicalInclude:• Title of position,• Name of organization• Location of work (town, state)• Dates of employment• Describe your work responsibilities with emphasis on specific skills and achievements
  28. 28.  Include: paid work, unpaid internships, extensive job opportunities Use keywords and jargon from your field : You want to appear to be an insider. Include skills, experiences and interests that relate to the target position. Begin statements with action verbs. Use short phrases and concrete examples, numbers and quantities to describe your experiences (i.e., “Supervised camp activities for 30 girls, ages 6-12”).
  29. 29. It includes your abilities that are related to thejobs you are applying for. Include skills that arerelevant to the position / career field that youare interested in i.e. computer skills, softwareskills, and/or language skills.Three Types of SkillsJob-related.Transferable.Adaptive.
  30. 30. Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Access)Experience with BISAN enterprise AIS and with maintaining office budgetAbility to work with several operating systems, including Windows and Linux. Project Management. Using office machinery .
  31. 31.  Customize the skills section of your resume to match, as much as you can, the requirements listed in the job posting. The closer a match your skills are to the job requirements, the better your chances of being selected for an interview. Employers quickly scan resumes, so long lists are not likely to get read.
  32. 32. » Here you will go into more details than you did in the objective and summary» Great opportunity to really sell yourself!» List any activities that would show special skills, community involvement, leadership ability, etc.» List any special honors you have received
  33. 33. No need to say “References available upon request” .You’ll need three to five people to write or speak on your behalf. Ask permission before you use someone’s name. write contact information for them. Give them your resume. WHO ARE THEY ?
  34. 34. 1) Chronological2) Functional3) Combination4) Targeted5) Mini
  35. 35. » A business letter that accompanies a resume.» Informs reader of your purpose and requests as in- person meeting.» Highlights and directs attention to the important information in the resume.» May take the form of an email message or a brief note that accompanies an electronic application
  36. 36.  First paragraph: State the name of the job for which you are applying and how you learned about the job opening. Second paragraph: Emphasize skills and abilities that relate to the open position. However, do not repeat what is said on your resume. Third paragraph: Thank the employer and request an interview.
  37. 37. An Effective Cover LetterIntroduces You; Your ResumeSummarizes Appropriate Aspects of yourEducation or ExperienceStates briefly how your Qualifications relate tothe JobIndicates if you have included a Resume, WritingSamples, Transcript, or other documentsIs Brief and to the Point.Requests an Interview.
  38. 38. Your NameYour AddressYour Phone NumberYour EmailDateNameJob TitleCompanyAdressDear Mr./Ms. LastName,Please accept my application for the teaching assistant position advertised on Craigs List. I would like tocontinue to develop my teaching skills while creating a challenging and fun learning environment for students.The middle school age group is particularly appealing to me, because students are very impressionable,interested in learning, and open to new concepts.I am very well qualified and would be an asset to the school because of my experience working as a teachingassistant for XYZ School. I have worked with both elementary and middle school teachers, as well as campdirectors to develop curricula that meet the needs of students. I enjoy tutoring students and helping them buildconfidence in their ability to achieve, both academically and socially. In addition, I have artistic and computerskills that will be an asset when developing class projects.I have attached my resume for your review. Thank you for considering my application. I would appreciate theopportunity to interview and look forward to hearing from you in the near future.Sincerely,Your SignatureYour Typed Name
  39. 39. Templates at your service 48
  40. 40. » A template is : Pre-defined layout of a document. On my Computer Available Word 2003 On Line Resume Templates Wizard Customizations 49
  41. 41. » From the File menu select New... - the New Document task pane appears» Under Templates select On my computer... then click on the Other Documents tab 50
  42. 42. » Click on each of the three Resume templates provided and note the differences in Preview ˃ Elegant ˃ Contemporary ˃ Professional» Select one of the templates then press <Enter> or click on [OK].» Try using the template, putting in your own details - for a (bracketed) field, click on it and type your information; otherwise, select the existing words and replace them with your own.» Add extra headings and modify any styles (font, font size etc) if you want.» You can [Save] to keep it and modify later on. 51
  43. 43. » Carry out the same procedure as described before starting with File and New...» Under the Other Documents tab, select Resume Wizard then press <Enter> for [OK]. 52
  44. 44. » The various steps in the wizard are shown down the left - click on [Next>] to move on » Choose the Style you would like for your Resume then click on [Next>] Choose the type of Resume required - click on [Next>] 53
  45. 45. » Type in your personal details - click on [Next>]» Select which personal details you want included - click on [Next>] 54
  46. 46. » Select the standard headings you would like included - click on [Next>]» Select any optional headings required - click on [Next>]» [Add] any additional personal headings you would like to include then set the order for your Resume headings - select each in turn and use the [Move Up] or [Move Down] button 55
  47. 47. » Note: You can [Remove] a heading if you decide you dont want it or would like to call it something different. You can also, at any time, go [<Back] to a previous step.» Click on [Next>] to move on then press <Enter> or click on [Finish]» The Resume layout appears, ready for you to enter your own data or manually modify the layout, as before. The Office Assistant is displayed and you are now offered some more options such as Add a cover letter, Change the visual style of the Resume or Shrink to fit (if you want it on a single page). 56
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  53. 53. » A structured meeting between you and an employer.» Interviewing is a skill that can be enhanced by training.» PRACTICE makes PERFECT 64
  54. 54. » Employers are attempting to determine if you are an appropriate fit for the job and their culture.» You decide if the work environment is right for you. 65
  55. 55. OneScreening 2 Panel One 66
  56. 56. TeleGroup Series Conferencing 67
  57. 57. What Makes a Successful Interview 68
  58. 58. Speak clearly Bring your and show that Be on time résumé you have prepared Look and yourself for sound friendly the interview Dress Be clean appropriately Ensure you have a high level of hygiene Answer all the questions the best way you can. 69
  59. 59. Do Your Home Work Know Your Self Prepare Necessary Material70
  60. 60. » Research position, company and industry.» Know who you will be interviewing with.» Be ready for a variety of interviewer styles.» Be ready to discuss your strengths and weaknesses» Know How to reach the location. 71
  61. 61. » Be able to articulate skills, strengths, accomplishments, and career goals» Familiarize yourself with your resume» Make a list of five accomplishments that you enjoyed.» Make a list of five things you have done with proud.» Make a list of how your colleagues, staff, and supervisors describe you. Include the positive and negative feedback. 72
  62. 62. » Copies of your resume.» Copies of letters of recommendation, and a typed reference sheet to be given to the interviewer;» Other material relevant to the interview;» Pen and paper, so that you can note the name of the interviewer, time for future interviews and other pertinent information. 73
  63. 63. » Smile» Maintain eye contact» Firm handshake» Remain poised and confident 74
  64. 64. Component Time Introduction/Greeting 2 minutes Employer questioning 15-20 minutes Applicant questions 5 minutes Closing 3 minutes 75
  65. 65. 10% Attitude 40%25% Image & Appearance Communication Job Qualifications 25%76
  66. 66. • Concentrate on being likable and friendly • Positive language and non-verbal cues • Demonstrate enthusiasm • Demonstrate interest • Excellent Listener • Be Professional77
  67. 67. Time Communicating Working Well inManagement Effectively a Team Problem Using Initiative Being Well Solving Creativity Organized Being Customer/ Leadership Adaptable Client Relations 78
  68. 68. ExperienceBehavioral/Competency Opinion questions Credential questions 79
  69. 69. » Tough Questions Questions can vary and may be categorized under Personal Assessment, Education and Experience, Career ambition and Plans, Company or Organization.» Expect the unexpected» Turning a Negative into a Positive 80
  70. 70.  Do not be afraid to ask clarifying questions about the interviewer’s questions. Listen well so that you can identify opportunities to link your skills and qualifications to what the interviewer is looking for. It is acceptable to take notes. Do not interrupt the interviewer. Take time to formulate your thoughts before answering a tough question and balance talking with listening. 81 Be as clear and concise as you can in your answers.
  71. 71. » REAL :Relevant information, Experience, Actiontaken, and Leadership demonstrated.» STAR :Situations , Task , Action , Results. 82
  72. 72. Positive Signals Negative Signals» Leaning forward = interest » Crossed arms = defensive» Smiling = friendly » Fidgeting hands or tapping feet = nervous or bored» Nodding = attentive and » Lack of eye contact = alert untrustworthy» Eye contact = curious and » Leaning back= discomfort focused 83
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  74. 74. » What are the responsibilities of this position?» What are the reputations, academic training and tenures of the employees in this department?» Do you support professional development? How?» What do you see as the biggest challenge that someone would face during the first month on the job?» …………. 85
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  76. 76. » Be prepared to talk about yourself and your experiences» Master the art of storytelling» Provide specific and concrete examples of your results/accomplishments» Remain positive, enthusiastic, poised, and confident throughout the interview process 88
  77. 77.  Remember an interview is a formal conversation- -avoid filler words like “Um”, “Ah”, & “You know” Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good” Think before speaking Avoid long verbose answers--limit your response to 1-2 minutes If you do not hear or understand a question, ask them to repeat or clarify it for you 89
  78. 78. » Remain calm, relaxed, and be yourself» Try to focus on the message you are trying to convey--NOT how well you are doing! 90
  79. 79. » Lack of proper career planning – purposes and goals» Lack of knowledge in field of specialization» Inability to express thoughts clearly and concisely.» Insufficient evidence of achievement.» Not prepared for the interview.» No real interest in the organization 91
  80. 80. » Ask good questions» Thank the interviewer» Request a business card» Inquire about next steps in the process 92
  81. 81. » Send a thank you note within 24 hours» Letter may be handwritten or typed; e-mail is also acceptable» Tailor each one to the individual. 93
  82. 82. » Remember that only 15% of the success of an interview is out of your control» Take some time to reflect - Overall, how well did I do? - What went well? - What steps can I take next time to improve? 94
  83. 83.  Conduct a test run the day before the interview Practice! Practice! Practice!  Obtain a list of practice interview questions and jot down short answers  Stand in front of a mirror and rehearse your answers Get a good night’s sleep-be well rested and alert for the interview Be relaxed and be yourself! 95
  84. 84. Using ICT in Resume writing
  85. 85. Searching Tools Recruitment Offers + Employment Application Resume Writing Online Application HR Interview First Screening Technical Shortlist Interview Interview Skills / Test98
  86. 86.  Personal Contact (Friends / Family /neighbors ) Alumni / College’s PR office Career / Employment Fairs Advertisement in local media (Newspaper/Radio/TV ) Internet Resources , Social Media Governmental recruitment bureaus Business recruitment bureaus Employer’s HR department Professional associations and Labor unions Others ( suggest ) 99
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  88. 88. »»»»»»» httP://» 101
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  92. 92. »»»»»»» httP://»» 105
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  94. 94. Visualcv.com107
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  96. 96. Self Development Follow up Preparing Searching with your for a job Employers Resume109
  97. 97. Search by Category Top 5 110
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  102. 102. (1) •Create An Account(2) •Update Your Profile 115
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  104. 104. Selective Friends Business Groups Professional ProfileEdit preferences Business Events 11 7
  105. 105. Telent.me118
  106. 106. • LinkedIn is the world’s largest professional network• Over 120 million members• Growing rapidly 11 9
  107. 107. ••• 12 0
  108. 108. Sign IN Sign Up 12 1
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  111. 111. Create Profile Update Profile Sign Up124
  112. 112. Evaluation