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Resume writing and interviewing skills PPU


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Resume Writing and Interviewing Skills for Palestinian Entrepreneurship Development Program participants in PPU

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Resume writing and interviewing skills PPU

  1. 1. ‫‪Resume Writing and‬‬ ‫‪Interviewing Skills‬‬ ‫مهارات كتابة السيرة الذاتية‬ ‫ومقابالت العمل‬
  5. 5. TRAINING AGENDA  What a resume is and its purposes  Types and formats of resumes  Effective Writing of a resume.  Guidelines for preparing cover letters  Be ready for a successful job interview.  Being Online, search for a job.
  6. 6. Your Goal Follow up Writing The Resume Interviewing Skills Search for a job
  7. 7. WHAT IS A RESUME ?  What is the purpose of the resume?  Main sections.  CV  vs. Resume. Cover letter
  8. 8. RESUME … IS A brief summary of your qualifications, skills, and background which represent your educational and work experiences in terms relevant to potential employers. A self-promotional and marketing tool. The first impression a prospective employer has of you.
  9. 9. Watch and Discuss
  10. 10. Remember Your first contact with a prospective employer will be when he reads your resume.  You only get one chance to make a first impression!  First impressions are lasting – so think of your resume as an extension of you!  Never forget that the goal of a resume is to obtain a job interview. 
  11. 11. A NOTE TO THE WISE! There is no such thing as the “right” or “wrong” resume.  The best indicator of whether your resume is doing its job is by answering this question, “Are employers contacting you? 
  12. 12. What is the Purpose of a Resume?  To describe your accomplishments, qualifications, professional and educational experiences  Serve as a record to leave with an employer  Share information with the people who are assisting you with your job search  Attach to a job application- Some forms don’t allow us to express our skills and abilities very well  To answer “the” question : Why should I be selected for an interview?
  13. 13. CV
  14. 14. SOME STATISTICS    A single job offer attracts between 100 and 1,000 resumes. Your resume will get between 10 and 20 seconds of the recruiters time. Only 1 interview is granted for every 200 resumes received by the average employer.
  15. 15. Live Flexible Content VS Presentation KISS Career Path
  17. 17. WRITE A RESUME STEP BY STEP 1) Understanding the Purpose 2) Understanding the Audience 3) Look at other Resumes. 4) Start writing your first draft. 5) Revise, carefully review and re-organize your draft 6) Get feedback from a reader. 7) Revise, Proofread and Edit.
  18. 18. RESUME SECTIONS: Contact Information Experience Objective Skills Profile/Summary Honors and accomplishments Education References
  20. 20. TIME TO BREAK.
  21. 21. CONTACT INFORMATION  Address  Phone and Mobile numbers  E-mail address  Personal Website (if any)  LinkedIn /Skype
  23. 23. CONTACT INFORMATION Keep it Simple Be professional Use a permanent address Avoid nicknames
  24. 24. OBJECTIVE  Reason for sending the résumé  A brief paragraph that states your career plan in relation to what an employer is looking for.  Focus on your interest as well as your employers interest.  Tells potential employers the sort of work you're hoping to do.
  25. 25. OBJECTIVE  To obtain a position as a Software Engineer with a company offering opportunities for professional growth.  Seeking a position in the field of Mechanical Engineering which will both utilize and enhance my current skills.  Seeking a position as a Civil Engineer in a well established company that will fully utilize my experience and expertise in hydrological modeling, design, construction, construction management, planning and cost analysis.
  26. 26. OBJECTIVE  Your objective must be specific, clear, short and concise.  You can targeted specific job title.  Stay focused on one title or two similar  Use general objective when needed.  …..
  27. 27. PROFILE / SUMMARY • Several concise statements that focus the reader’s attention on the most important qualities, achievements, and abilities you have to offer. • “10-second sound bite” • A short phrase describing your profession. • One or more professional or appropriate personal characteristics • Bullet : 3 to 4 one-liners about who you are.
  28. 28. PROFILE / SUMMARY  A team player with excellent communication skills and academic qualifications, who has recently graduated with a degree in Civil Engineering.  A highly talented, professional and dedicated Civil Engineer with over ten years experience in planning, designing and directing the construction and maintenance of roads, bridges and pipelines.  Accounting manager with five years of accounting experience in real estate and marketing industries. Fully knowledgeable in general accounting, payroll, budgeting, and journal entry preparation.
  29. 29. SEVERAL STATEMENTS  A highly efficient, hardworking and talented design engineer with a comprehensive understanding of design processes and also manufacturing and construction methods.  Experienced in all the design stages of a product, including research, development and manufacture right through to installation and final commissioning.  Possessing a good team spirit, deadline orientated and having the ability to produce detailed technical specifications from client requirements.  Keen to find a challenging & suitable engineering position with a ambitious company that offers opportunities for career development and advancement
  30. 30. PROFILE/ SUMMARY • Think about what you want to say about yourself. • Create a well-rounded view of yourself. • Be honest. • Be confident. • Avoid trying to answer every question about yourself. • Use specifics over generalities
  31. 31. Objective Vs. Profile by an example  Objective: Desire technical editing position with supervisory responsibilities in an engineering firm.  Profile: Highly skilled technical writer with three years publishing experience. Knowledgeable in current web design technology.
  32. 32. EDUCATION • Your most recent educational information is listed first. • Include your degree (B.A., M.A., etc.), major, institution attended, minor/concentration. • Add your (GPA) if it is higher than 3.0. • Mention academic honors
  33. 33. EDUCATION 2002-2005 2000-2003 Graduate Diploma in Law BA in Economics BBP Law School London University of Manchester 1995-1998 , B.S. in Business Management , Yeshiva University New York, NY Certified Public Accountant, CPA, New York State
  34. 34. WORK EXPERIENCE  Briefly give the employer an overview of work that has taught you skills.  Use action words to describe your job duties.  Include your work experience in reverse chronological Include: • Title of position, • Name of organization, Location • Dates of employment • Describe your work responsibilities with emphasis on specific skills and achievements.
  36. 36. WORK EXPERIENCE  Include: paid work, unpaid internships, extensive job opportunities  Use keywords and jargon from your field : You want to appear to be an insider.  Include skills, experiences and interests that relate to the target position.  Begin statements with action verbs. Use short phrases and concrete examples, numbers and quantities to describe your experiences (i.e., “Supervised camp activities for 30 girls, ages 6-12”).
  38. 38. SKILLS It includes your abilities that are related to the jobs you are applying for. Include skills that are relevant to the position / career field that you are interested in i.e. computer skills, software skills, and/or language skills.
  39. 39. SKILLS Skilled in Solid Works, Math CAD, Matlab, MS Office, PLC programming and machining  Estimating material, construction, and labor costs, and project timescales.  Supervising Projects: including in house, external contractors and sub-contractors.  ….
  40. 40. SKILLS  Customize the skills section of your resume to match, as much as you can, the requirements listed in the job posting.  The closer a match your skills are to the job requirements, the better your chances of being selected for an interview.  Employers quickly scan resumes, so long lists are not likely to get read.
  41. 41.  Here you will go into more details than you did in the objective and summary  Great  List opportunity to really sell yourself! any activities that would show special skills, community involvement, leadership ability, etc.  List any special honors you have received
  42. 42. No need to say “References available upon request” . You’ll need three to five people to write or speak on your behalf.  Ask permission before you use someone’s name.  write contact information for them.  Give them your resume.  WHO ARE THEY ?
  43. 43. TIME TO BREAK.
  44. 44. RESUME FORMATS: 1) 2) 3) 4) 5) Chronological Functional Combination Targeted Mini
  45. 45. COVER LETTER
  46. 46.  A business letter that accompanies a resume.  Informs reader of your purpose and requests as in-person meeting.  Highlights and directs attention to the important information in the resume.  May take the form of an email message or a brief note that accompanies an electronic application
  47. 47.  First paragraph: State the name of the job for which you are applying and how you learned about the job opening.  Second paragraph: Emphasize skills and abilities that relate to the open position. However, do not repeat what is said on your resume.  Third paragraph: Thank the employer and request an interview.
  48. 48. An Effective Cover Letter Introduces You; Your Resume Summarizes Appropriate Aspects of your Education or Experience States briefly how your Qualifications relate to the Job Indicates if you have included a Resume, Writing Samples, Transcript, or other documents Is Brief and to the Point. Requests an Interview.
  49. 49. Your Name Your Address Your Phone Number Your Email COVER LETTER SAMPLE Date Name Job Title Company Adress Dear Mr./Ms. LastName, Please accept my application for the teaching assistant position advertised on Craig's List. I would like to continue to develop my teaching skills while creating a challenging and fun learning environment for students. The middle school age group is particularly appealing to me, because students are very impressionable, interested in learning, and open to new concepts. I am very well qualified and would be an asset to the school because of my experience working as a teaching assistant for XYZ School. I have worked with both elementary and middle school teachers, as well as camp directors to develop curricula that meet the needs of students. I enjoy tutoring students and helping them build confidence in their ability to achieve, both academically and socially. In addition, I have artistic and computer skills that will be an asset when developing class projects. I have attached my resume for your review. Thank you for considering my application. I would appreciate the opportunity to interview and look forward to hearing from you in the near future. Sincerely, Your Signature Your Typed Name
  50. 50. ‫على مين الحق‬
  51. 51. LUNCH BREAK.
  53. 53. IT IS NOT ALWAYS MY DAY : 53
  54. 54. INTERVIEWING - WHAT IS IT? A structured meeting between you and an employer. Interviewing is a skill that can be enhanced by training. PRACTICE makes PERFECT 54
  55. 55. INTERVIEWING IS A TWO-WAY STREET  Employers are attempting to determine if you are an appropriate fit for the job and their culture.  You decide if the work environment is right for you. 55
  56. 56. TYPES OF INTERVIEWS Screening One 2 One Panel 56
  57. 57. TYPES OF INTERVIEWS Group Series Tele Conferencing 57
  59. 59. Speak clearly and show that Be on time Bring your résumé you have prepared yourself for the interview Look and sound friendly Dress appropriately Be clean  Ensure you have a high level of hygiene 59  Answer all the questions the best way you can.
  60. 60. BEFORE THE INTERVIEW… Do Your Home Work Know Your Self Prepare Necessary Material 60
  61. 61. DO YOUR HOME WORK  Research  Know position, company and industry. who you will be interviewing with.  Be ready for a variety of interviewer styles.  Be ready to discuss your strengths and weaknesses  Know How to reach the location. 61
  62. 62. KNOW YOUR SELF      Be able to articulate skills, strengths, accomplishments, and career goals Familiarize yourself with your resume Make a list of five accomplishments that you enjoyed. Make a list of five things you have done with proud. Make a list of how your colleagues, staff, and supervisors describe you. Include the positive and negative feedback. 62
  63. 63. WHAT TO TAKE TO THE INTERVIEW     Copies of your resume. Copies of letters of recommendation, and a typed reference sheet to be given to the interviewer; Other material relevant to the interview; Pen and paper, so that you can note the name of the interviewer, time for future interviews and other pertinent 63 information.
  64. 64. GREETING & INTRODUCTION  Smile  Maintain  Firm eye contact handshake  Remain poised and confident 64
  65. 65. TYPICAL INTERVIEW TIMING Component Time  Introduction/Greeting 2 minutes  Employer questioning 15-20 minutes  Applicant questions 5 minutes  Closing 3 minutes 65
  66. 66. THE INTERVIEWER EVALUATES Attitude 10% 40% 25% Image & Appearance Communication Job Qualifications 25% 66
  67. 67. WAYS YOU CAN EXHIBIT A GOOD ATTITUDE • Concentrate on being likable and friendly • Positive language and non-verbal cues • Demonstrate enthusiasm • Demonstrate interest • Excellent Listener • Be Professional 67
  68. 68. WHAT DO EMPLOYERS SEEK FOR : Time Management Problem Solving Being Adaptable Communicat ing Effectively Using Initiative Creativity Working Well in a Team Being Well Organized Customer/ Leadership Client Relations 68
  69. 69. TYPES OF QUESTIONS Experience Behavioral/Competency Opinion questions Credential questions 69
  70. 70. INTERVIEW QUESTIONS : USEFUL TIPS  Tough Questions Questions can vary and may be categorized under Personal Assessment, Education and Experience, Career ambition and Plans, Company or Organization. Expect the unexpected Turning a Negative into a Positive 70
  71. 71. THE BALANCE OF LISTENING AND TALKING  Do not be afraid to ask clarifying questions about the interviewer’s questions.  Listen well so that you can identify opportunities to link your skills and qualifications to what the interviewer is looking for.  It is acceptable to take notes.  Do not interrupt the interviewer.  Take time to formulate your thoughts before answering a tough question and balance talking with listening. 71  Be as clear and concise as you can in your answers.
  72. 72. YOUR ANSWERS : SHOULD BE REAL : Relevant information, Experience, Action taken, and Leadership demonstrated. STAR : Situations , Task , Action , Results. 72
  73. 73. BODY LANGUAGE : WHAT SIGNALS ARE YOU SENDING? Positive Signals Negative Signals  Leaning forward = interest   Smiling = friendly   Nodding = attentive and alert   Crossed arms = defensive Fidgeting hands or tapping feet = nervous or bored Lack of eye contact = untrustworthy Eye contact = curious and focused  Leaning back= discomfort 73
  75. 75. QUESTIONS YOU CAN ASK      What are the responsibilities of this position? What are the reputations, academic training and tenures of the employees in this department? Do you support professional development? How? What do you see as the biggest challenge that someone would face during the first month on the job? …………. 75
  77. 77. GENERAL INTERVIEW STRATEGIES Be prepared to talk about yourself and your experiences Master the art of storytelling Provide specific and concrete examples of your results/accomplishments Remain positive, enthusiastic, poised, and confident throughout the interview process 78
  78. 78. GENERAL INTERVIEW STRATEGIES      Remember an interview is a formal conversation--avoid filler words like “Um”, “Ah”, & “You know” Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good” Think before speaking Avoid long verbose answers--limit your response to 1-2 minutes If you do not hear or understand a 79 question, ask them to repeat or clarify it for you
  79. 79. GENERAL INTERVIEW STRATEGIES  Remain calm, relaxed, and be yourself  Try to focus on the message you are trying to convey--NOT how well you are doing! 80
  80. 80. REASONS WHY CANDIDATES RECEIVE REJECTION REPLIES  Lack of proper career planning – purposes and goals  Lack of knowledge in field of specialization  Inability to express thoughts clearly and concisely.  Insufficient evidence of achievement.  Not prepared for the interview.  No real interest in the organization 81
  81. 81. FOLLOW-UP  Ask good questions  Thank the interviewer  Request  Inquire a business card about next steps in the process 82
  82. 82. FOLLOW-UP … CONT  Send a thank you note within 24 hours  Letter may be handwritten or typed; e-mail is also acceptable  Tailor each one to the individual. 83
  83. 83. FINAL THOUGHTS  Remember that only 15% of the success of an interview is out of your control  Take some time to reflect - Overall, how well did I do? - What went well? - What steps can I take next time to improve? 84
  84. 84. SUGGESTIONS   Conduct a test run the day before the interview Practice! Practice! Practice!     Obtain a list of practice interview questions and jot down short answers Stand in front of a mirror and rehearse your answers Get a good night’s sleep-be well rested and alert for the interview Be relaxed and be yourself! 85
  85. 85. THANK YOU Q&A
  86. 86. YOU CAN FIND ME HERE loayq loayq loayq Loay.qabajeh