1. Lívio Pereira
Bairro de Muahivire, 03, +258 82 3192800
Nampula, Mozambique Livpereira76@gmail.com
EDUCATION
Universidade Pedagogia Nampula Nampula, Moçambique
Licenc in Admnistration and Educational Management January 2014
Pemba Secundary School Pemba, Mozambique
November 1996
Pre-University Novembro 1996
underway
PROFESIONAL EXPERIENCE
Mcel-Mozambique Celular Augost 2002- 2010
Corporate Nampula, Mozambique
• Manager of small and medium-sized companies.
• Manage customer complaints and needs
• Disclose new services and products,
• Increase customer database
• Ensure customer quality
Mcel-Mozambique Celular Augost 2010-Present
Shop -Supervisor Nampula, Mozambique
• Ensure de quality of the company image and quality of service
• Support staff to ensure the goals are met
• Control the availability of product stock
• Order products in advance
• Update targets off staff evaluation
• Ensure that all operation be registered in the Workflow system
• Ensure that the standards of quality and environment are fulfilled in the integral
• Customer loyalty
Key responsibilities include
2. Lívio Pereira
• As part of the Mcel Extended Leadership and Senior Management Teams: support decision processes for
managing and supervising customer services in Nampula.
Logistics and Administrative Experience
• Make purchases and purchases of desktop material
• Ordering and managing vehicle fuels the are the responsibility of store
• Make staff assessment
• Make annual strategic plan
Voluntary Work Experience
AUVI ( United Association for life) www.auvi.comunidades.net November 2015
• Founding member of AUVI
Computer Skills: Rapid and flexible use of Microsoft (Word, Excel, Power Point, Outlook), Accpack, Eworkflow, BSCS
Languages: English (fluent); Portuguese (fluent); Spanish (basic)
Drive Licence