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Rewarding the whole journey: What
learning designers can learn from positive
psychology
LPi Webinar July 2015
A QUICK QUESTION (Thanks to
Martin Seligman)
What do you
want for your
children?
A QUICK QUESTION (Thanks to
Martin Seligman)
What do
schools teach?
A QUICK QUESTION
How is your
success
measured?
WHY THIS IS IMPORTANT
Work-related stress caused workers in
Great Britain to lose 11.3 million
working days in 2013/14
WHY THIS IS IMPORTANT
What were
the causes?
WHY THIS IS IMPORTANT
the amount of control individuals have at work or how much say they have over the
way they do their work
the support employees receive in the workplace, in terms of encouragement and
resources, from their employer, their line manager and their colleagues
how well relationships are functioning in the workplace, including prevention of
bullying and harassment, managing conflict and ensuring positive relationships
how clear people are about their role and whether they have conflicting roles
how well change is managed and communicated in the workplace, including both
large and small changes.
A QUICK INTRODUCTION TO
POSITIVE PSYCHOLOGY
WHODUNNIT?
POSITIVE PSYCHOLOGY – A
DEFINITION
Positive Psychology is the scientific study of human
flourishing, and an applied approach to optimal
functioning.
It has also been defined as the study of the strengths
and virtues that enable individuals, communities and
organisations to thrive.
Positive psychology institute
POSITIVE PSYCHOLOGY – KEY
CONCEPTS
1. Positive resonance
2. Broaden and build
3. Flourishing – life satisfaction; learning, growing, and
making contributions to society
4. Resilience – positive psychology isn’t the pursuit of
happiness, its about building resilience to flourish in
all circumstances
POSITIVE PSYCHOLOGY AND
LEARNING
Creating a complete learning environment
LEARNING VIRTUES
Cognitive learning
Affective
learning
Product Purpose
Emotional and academic learning
THE NEW BLENDED LEARNING
Positive psychology promotes
full integration of cognitive and
affective learning
Are we rewarding
completion or
contribution?
PRACTICAL EXAMPLE: BADGES
Mitigative Meliorism
-Focused on getting less of what we don’t
want.
-e.g. appendicitis
Constructive Meliorism
-Focused on getting more of what we do want.
-e.g. physical fitness
WHAT DOES YOUR LEARNING
FOCUS ON?
Rather than creating a diadactic ‘right way’,
they provide a scaffold
USING LEARNING PATHS
POSITIVE RESONANCE
Insight 1
POSITIVITY RESONANCE
Small positive moments
Traditional learning intervention are one big act of
motivation – online, we can help facilitate many
small positive moments
COMMUNITIES
• Give meaning to an
individuals contribution
• Exist for the value of their
members
• Value participation and
building collective value
• Provide an accessible way
for people to make meaning
from their talents
COMMUNITIES
“Online social learning
communities are
changing the value of
employer brands”
Forbes 2012
L&D as the facilitator, not the gatekeeper
UNDERSTANDING THE ROLE OF
L&D
The desire to control and
measure can suffocate
learning and innovation
Communities need
facilitators, not managers
POSITIVITY RESONANCE
Small positive moments
Portable learning enables you to break down key
learning points into accessible moments that build
habits
BROADEN AND BUILD
Insight 2
POSITIVE COURSE DESIGN
Instead of solving problems of immediate survival, positive emotions solve
problems concerning personal growth and development.
Barbara L. Fredrickson, The Value of Positive Emotions, American Scientist
(2003)
WHODUNNIT?
Broaden and Build
Really successful, high-performing teams had about
a six-to-one ratio of positive to negative statements,
whereas the low-performing teams had ratios of
less than one to one, meaning that more than half
of what was said was negative.
THE IMPACT ON PERFORMANCE
Physicians who felt good were faster to integrate
case information and less likely to become
anchored on initial thoughts or come to premature
closure in their diagnosis.
POSITIVE COURSE DESIGN
How can you build
in opportunities to
apply broaden and
build?
BROADEN AND BUILD
• Communities of practice – widens the discussion
and viewpoint
BROADEN AND BUILD
• Collaborative assignments – gives the
opportunity to ‘exercise a signature strength’
BROADEN AND BUILD
• Reward curation, sharing and feedback
FLOURISHING
Insight 3
BUILDING THE FUTURE
WORKFORCE
TELL THEIR STORIES
• Learning portals provide a home for the stories,
showcasing work and highlighting excellence
HELP YOUR PEOPLE FLOURISH
• Your people directory could be the key to
maximising your organisations value, through
helping people add value
The 2020 workforce
THE RISE OF ‘SOFT SKILLS’
RESILENCE
The ideal mindset isn’t needless of risk,
but it does give priority to the good
Shawn Achor, The happiness advantage
RESILENCE
Wellbeing programmes that focus on
resilience could be the most valuable
investment you make
CHANGE IS HERE TO STAY
• David Brooks, The Learning Virtues, New York Times Feb
28, 2013
• Health and Safety Executive
• CIPD, Building the business case for managing stress in the
workplace, 2011
• James O. Pawelski, Director of Education and Senior Scholar,
Positive Psychology Center, University of Pennsylvania Theory for
Practice: Positive Psychology and Leadership, 2006
• Shawn Achor, The happiness advantage: The Seven Principles of
Positive Psychology that Fuel Success and Performance at Work ,
Virgin 2011
• Bridget Grenville-Cleave, Introducing Positive Psychology: A
Practical Guide, Icon Books 2012
• Barbara Fredrickson, Positivity, Oneworld, 2012
• Martin Seligman et al, Positive education: positive psychology and
classroom interventions Oxford Review of Education 2009
READING LIST
willowdna.com
info@willowdna.com
@willowdna
linkedin.com/company/willowdna
youtube.com/willowdna
+44 (0117) 3707735
twitt
erlink
edi
nyout
ube
phone
mail
link
Bristol and Bath Science Park, Bristol, BS16 7FR United Kingdom

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LPi webinar july 2015

  • 1. Rewarding the whole journey: What learning designers can learn from positive psychology LPi Webinar July 2015
  • 2. A QUICK QUESTION (Thanks to Martin Seligman) What do you want for your children?
  • 3. A QUICK QUESTION (Thanks to Martin Seligman) What do schools teach?
  • 4. A QUICK QUESTION How is your success measured?
  • 5. WHY THIS IS IMPORTANT Work-related stress caused workers in Great Britain to lose 11.3 million working days in 2013/14
  • 6. WHY THIS IS IMPORTANT What were the causes?
  • 7. WHY THIS IS IMPORTANT the amount of control individuals have at work or how much say they have over the way they do their work the support employees receive in the workplace, in terms of encouragement and resources, from their employer, their line manager and their colleagues how well relationships are functioning in the workplace, including prevention of bullying and harassment, managing conflict and ensuring positive relationships how clear people are about their role and whether they have conflicting roles how well change is managed and communicated in the workplace, including both large and small changes.
  • 8. A QUICK INTRODUCTION TO POSITIVE PSYCHOLOGY
  • 10. POSITIVE PSYCHOLOGY – A DEFINITION Positive Psychology is the scientific study of human flourishing, and an applied approach to optimal functioning. It has also been defined as the study of the strengths and virtues that enable individuals, communities and organisations to thrive. Positive psychology institute
  • 11. POSITIVE PSYCHOLOGY – KEY CONCEPTS 1. Positive resonance 2. Broaden and build 3. Flourishing – life satisfaction; learning, growing, and making contributions to society 4. Resilience – positive psychology isn’t the pursuit of happiness, its about building resilience to flourish in all circumstances
  • 13. Creating a complete learning environment LEARNING VIRTUES Cognitive learning Affective learning Product Purpose
  • 14. Emotional and academic learning THE NEW BLENDED LEARNING Positive psychology promotes full integration of cognitive and affective learning
  • 15. Are we rewarding completion or contribution? PRACTICAL EXAMPLE: BADGES
  • 16. Mitigative Meliorism -Focused on getting less of what we don’t want. -e.g. appendicitis Constructive Meliorism -Focused on getting more of what we do want. -e.g. physical fitness WHAT DOES YOUR LEARNING FOCUS ON?
  • 17. Rather than creating a diadactic ‘right way’, they provide a scaffold USING LEARNING PATHS
  • 19. POSITIVITY RESONANCE Small positive moments Traditional learning intervention are one big act of motivation – online, we can help facilitate many small positive moments
  • 20. COMMUNITIES • Give meaning to an individuals contribution • Exist for the value of their members • Value participation and building collective value • Provide an accessible way for people to make meaning from their talents
  • 21. COMMUNITIES “Online social learning communities are changing the value of employer brands” Forbes 2012
  • 22. L&D as the facilitator, not the gatekeeper UNDERSTANDING THE ROLE OF L&D The desire to control and measure can suffocate learning and innovation Communities need facilitators, not managers
  • 23. POSITIVITY RESONANCE Small positive moments Portable learning enables you to break down key learning points into accessible moments that build habits
  • 25. POSITIVE COURSE DESIGN Instead of solving problems of immediate survival, positive emotions solve problems concerning personal growth and development. Barbara L. Fredrickson, The Value of Positive Emotions, American Scientist (2003)
  • 26. WHODUNNIT? Broaden and Build Really successful, high-performing teams had about a six-to-one ratio of positive to negative statements, whereas the low-performing teams had ratios of less than one to one, meaning that more than half of what was said was negative.
  • 27. THE IMPACT ON PERFORMANCE Physicians who felt good were faster to integrate case information and less likely to become anchored on initial thoughts or come to premature closure in their diagnosis.
  • 28. POSITIVE COURSE DESIGN How can you build in opportunities to apply broaden and build?
  • 29. BROADEN AND BUILD • Communities of practice – widens the discussion and viewpoint
  • 30. BROADEN AND BUILD • Collaborative assignments – gives the opportunity to ‘exercise a signature strength’
  • 31. BROADEN AND BUILD • Reward curation, sharing and feedback
  • 34. TELL THEIR STORIES • Learning portals provide a home for the stories, showcasing work and highlighting excellence
  • 35. HELP YOUR PEOPLE FLOURISH • Your people directory could be the key to maximising your organisations value, through helping people add value
  • 36. The 2020 workforce THE RISE OF ‘SOFT SKILLS’
  • 38. The ideal mindset isn’t needless of risk, but it does give priority to the good Shawn Achor, The happiness advantage RESILENCE
  • 39. Wellbeing programmes that focus on resilience could be the most valuable investment you make CHANGE IS HERE TO STAY
  • 40. • David Brooks, The Learning Virtues, New York Times Feb 28, 2013 • Health and Safety Executive • CIPD, Building the business case for managing stress in the workplace, 2011 • James O. Pawelski, Director of Education and Senior Scholar, Positive Psychology Center, University of Pennsylvania Theory for Practice: Positive Psychology and Leadership, 2006 • Shawn Achor, The happiness advantage: The Seven Principles of Positive Psychology that Fuel Success and Performance at Work , Virgin 2011 • Bridget Grenville-Cleave, Introducing Positive Psychology: A Practical Guide, Icon Books 2012 • Barbara Fredrickson, Positivity, Oneworld, 2012 • Martin Seligman et al, Positive education: positive psychology and classroom interventions Oxford Review of Education 2009 READING LIST

Editor's Notes

  1. Where does it mention money, benefits, perks?
  2. Too often we focus on the solution and find justification for it
  3. Too often we focus on the solution and find justification for it
  4. From here, you can start to see how each of those factors we mapped in our value chain can be supported by different learning mechanisms as part of the Learning Ecosystem – in essence, it becomes the Sales and Marketing team’s learning ecosystem.