LPi Learning Live presentation - learning where it matters Sept 2016
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Slide deck from Lisa Minogue-White's practical session on value chains in learning and development
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LPi Learning Live presentation - learning where it matters Sept 2016
- 1. LEARNING WHERE IT REALLY MATTERS Lisa Minogue-White Director of Learning Solutions WillowDNA
- 2. Why do you like your supermarket of choice?
- 3. LEARNING IN THE ORG WHAT DO THEY WANT FROM US? #learninglive #learning
- 7. ORCHESTRATION Learning design - how each workflow elements works to delivery outcome and what learning support is needed
- 8. PARTNERSHIP AND DEEP DIVE L&D ROLE
- 9. INDIVIDUAL NEEDS DIAGNOSTICS AND PREFERENCES WHAT REALLY HAPPENS ORGANISATIONAL NEEDS CLEAR STRATEGIC VISION, OWNERSHIP, EXPECTATIONS
- 11. GETTING TO THE REAL NEED IF YOU WANT TO INCREASE MARKET SHARE, WHAT DO YOU NEED TO KNOW AND WHAT DO YOU NEED TO DO?
- 12. VALUE CHAIN Increase d Market Share Customers and market Processes Feedback IF YOU WANT TO INCREASE MARKET SHARE, WHAT DO YOU NEED TO KNOW AND WHAT DO YOU NEED TO DO?
- 13. VALUE CHAIN Increased Market Share Better customer insights Better product fit Better delivery quaity Quicker to market More referrals and case studies Product quality Customers and market Processes References Better market intelli- gence Learning need Learning need Learning need
- 14. PERFORMANC E SUPPORT COMMUNITIES LEARNER GENERATED CONTENT LEARNING SCAFFOLDS DIAGNOSTICS, SEARCH AND FILTER CHOICE ARCHITECTURE
- 16. VALUE CHAIN Customer Operations People Product prototyping Full production Market new product and identify suppliers Launch handset Sales and after care support Launching a new handset Technology Marketing and sales Outputandaddedvalue
- 17. VALUE CHAIN Customer Operations People Primary activities Technology Marketing and sales Outputandaddedvalue
- 18. Q A& Q & A SESSION
- 19. KEEP TALKING…
- 20. willowdna.com info@willowdna.com @willowdna @lisaminoguew linkedin.com/company/willowdna youtube.com/willowdna +44 (0117) 3707735 Bristol and Bath Science Park, Bristol, BS16 7FR United Kingdom
Editor's Notes
- Start with a book reading
- Start with a book reading
- For the learning designer, its deciding what creates the optimal blend – more on that later with the value chain…
- Its our job to navigate both these worlds to maximise performance
- Exercise – so let’s take sales capability, what sorts of things would be happening in the ecosystem?
- From here you can get creative with the solutions as well as develop the framework for evaluation
- Your turn… People – not just skills but motivation, reward, challenges Operations – teams, key roles, key deliverables Tech – software, content, external sites, internally generated, devices Marketing and sales – market intelligence, competitors, media, trends Customer – journey, touchpoints
- Your turn…