1. Lea Onessimo Tel: (617)224-8109
15 Gavin Way Apt 510. South Boston, MA, 02127 leaonessimo624@gmail.com
OBJECTIVE:A career in a medical facility or financial organization that will utilize my unique combination of
Bookkeeping/Accounting, and Medical Office Admin. /Billing and Coding.
AREAS OF EXPERTISE:
Time Management: Manage multiple tasks in timely manner.
Flexibility: Multi-task effectively; responded to phone calls, emails, instant messages,office personnel; managed
and organized information supporting project goals and deadlines.
Customer Service: Well-rounded customer service representative; answered incoming calls, assisted with customer’s
inquiries.
Work Ethic: Trustworthy with confidential material and matters. Dependable and punctual.
Computers: Intermediate in Microsoft Office 2007 (Word, Excel, PowerPoint and Outlook); Intuit QuickBooks
2012
PROFESSIONAL EXPERIENCE:
Kmart, Somerville, MA (Temporary Position) 10/2013 – 03/2014
Cashier
 Kept records of customer interactions or transactions,recording details of inquiries, complaints, or comments, as
well as actions taken.
 Check to ensure that appropriate changes were made to resolve customers' problems.
 Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,
refunding money, or adjusting bills.
 Refer unresolved customer grievances to designated departments for further investigation.
 Check to ensure that appropriate changes were made to resolve customers' problems.
Dip It Sweets,Boston, MA (Seasonal Concessions) 01/2011 – Present
Manager
 Monitor budgets and payroll records,and reviewfinancial transactionsto ensure that expenditures areauthorized and
budgeted.
 Monitor customer preferences to determine focus of sales efforts.
 Review operational records and reports to project sales and determine profitability.
 Monitor compliance with health and fire regulations regarding food preparation and serving, and building
maintenance in lodging and dining facilities.
 Maintain food and equipment inventories,and keep inventory records.
Club Demonstration Services, Waltham, MA (COSTCO,Mass) 09/2009 – 10/2010
Lead Demonstrator
 Demonstrate or explain products,methods,or services to persuade customers to purchase products or use services.
 Provide product samples, coupons,informational brochures,or other incentives to persuade people to buy products.
 Keep areas neat while working and return items to correct locations following demonstrations.
 Record and report demonstration-related information, such as the number of questions asked by the audience or the
number of coupons distributed.
 Sell products being promoted and keep records of sales.
Partner's Healthcare,Somerville MA 01/2002 – 09/2009
Buyer
 Prepare purchase orders, solicit bid proposals,and review requisitions for goods and services.Interview vendors and
visit suppliers' plants and distribution centers to examine and learn about products,services,and prices.
 Attend meetings, trade shows,conferences, conventions,and seminars to network with people in otherpurchasing
departments.
 Research and evaluate suppliers based on price, quality, selection, service, support,availability, reliability,
production and distribution capabilities, and the supplier's reputation and history.
EDUCATION:
Millennium Training Institute,Woburn MA 2015-Present
Medical Office Administration, Billing & Coding, ICD10/CPT/HCPCS
Millennium Training Institute,Woburn MA 2014 – 2015
Certificate,Business Administration & Bookkeeping