Sales, Business Development Manager. Enterprise Account, Client Servicing, Key Accounts, Team Management, Leadership

1. Key Skills
P&L Management
Sales & Marketing
Market & Competitor Analysis
Business Strategy & Execution
New Business Development
Strategic Alliances & Partnerships
ROI Accountability
Client Relationship Management
Team Building & Leadership
Profile Summary
Chronicled success of 12.5 years of rich experience in Sales &
Marketing, Business Development, P&L Management and
Business Operations
Goal driven, tenacious management professional award winning record in
highly competitive industries
Expertise in driving start-up of business operations/ new initiatives and
ventures from scratch, successfully promoting them and leading them to
accomplish profit targets within desiredtimeframe
Possess a understanding of a diverse range of business management
applications, including market analysis, sales & marketing operations &
team building in Automobile & Logisticsindustry
Excellence in managing several clients like Novartis, DuPont, Dr. Reddy’s
Labs, Bayer Consciences, Pfizer, Medtronic and soon
Proficient in formulating and implementing tactical initiatives to achieve
corporate strategic goals
Proficient in monitoring the performance of employees to ensure
efficiency in operations and meeting of KRA’s & providing training to
increase efficiency
Strong leader & team player; excellent motivational skills to sustain
forward growth momentum while motivating peak individual performance
from teammembers
Soft Skills
2006-2007 2007-2016 Since 2016
Education
MBA (Marketing) from Chetana Institute of Management &
Research, Mumbai in 2006
BE (Chemical Engineering) from Thadomal Shahani College of
Engineering, Mumbai University in 2002
KAPIL HARWANI
SENIOR MANAGEMENT PROFESSIONAL
Targeting for top level positions in Sales & Marketing / P&L Management / Business
Operations with an organization of high repute in Service industry.
Striving to upgrade knowledge and practices to retain excellence in the professional brief
kapil.harwani@gmail.com +91-9885573149
Linkedin.com/kapilharwani
Career Timeline
Voltas Ltd. (A Tata
Enterprise), Mumbai as
Business Development
Executive
Communicator Innovator
Thinker
Collaborator Intuitive
DHL Express India Pvt.
Ltd., Hyderabad as
Enterprise Account
Manager
Mahindra & Mahindra
Limited, Hyderabad as
City Head

2. Work Experience
Since Mar’16: Mahindra & Mahindra Limited, Hyderabad as City Head – E-commerce Logistics
Key Result Areas
Managing business operations with key focus on bottom line profitability and customer satisfaction by ensuring
optimal utilization of resources as well as handholding of business partners & other key stakeholders
Recognizing new markets and predicting trends in the market by analyzing the local and international markets i.e.
the price and quality of the products
Managing city operations with team of 5 direct and more than 10 contractual resources for achieving sales targets in
terms of volume and revenues
Supervising P&L for the entire city operations and ensuring high degree of customer service
Organizing periodic sales reviews (as per the business requirement) with the team to identify issues, resolve open
issues, take key decisions and escalate as required
Monitoring the competition of landscape to build in best practices to ensure enhance customer experience
Developing SmartShift by Mahindra the most customer centric brand in the digital aggregator space
Significant Achievements:
Hired, Trained and developed a team of 8 executives who achieved consistent growth and ensuring month of over
month growth of 30% FY16-17
Apart from delivering Sales targets, was responsible for operations for Mahindra SmartShift initiatives in Hyderabad
Oct’07 – Feb’16: DHL Express India Pvt. Ltd., Aurangabad/Pune, Hyderabad
Growth Path
Oct’07 – Dec’10: Territory Manager
Jan’11 – Feb’16: Global Account Manager – Life Sciences & Healthcare Vertical
Highlights
Managed geographic profitable deployment and management of DHL Express solutions amongst the Global and
multinational customers for Life Sciences & Healthcare Vertical
Key Clients Handled: Novartis, DuPont, Dr. Reddy’s Labs, Bayer Consciences, Pfizer, Medtronic and so on
Played a key role in commissioning of cold room at Hyderabad and interacted with DHL Operations Team to ensure
that auditory requirement related to cold room are taken care
Administered TCL product (temp controlled logistics or temp sensitive shipments) for chilled, ambient and sub-zero
temperatures
Spearheaded business for commercial and R&D shipments related to APIs & Formulations, Reference standards,
NCEs, Biosimilars by providing different solutions (2-8°,15-25° & -20°C) including Envirotainers with data loggers to
have real time visibility
Achieved budgets constantly since 2011 and enhanced the growth in portfolio by 40% in 2012
Successfully generated various high worth customers in portfolio and doubled sales of territory within two years of
joining by acquiring and adding reliable customers
Previous Experience
Mar’06 – Sep’07: Voltas Ltd. (A Tata Enterprise), Mumbai as Business Development Executive
Previous Experience
Aug ’02 – Dec’03: Mascot Automation Pvt. Ltd, Mumbai as Production Manager
Personal Details
Date of Birth: 28th
February 1980
Languages Known: English, Hindi, Sindhi & Marathi
Address: Secunderabad - 500026, AP, India