1. Issa Jamil Al Bitar
Doha, Qatar
Mobile: + 974 55263625
Email: issabitar@hotmail.com
Nationality: Jordanian
Dynamic Senior Business Executive with extensive strategic and operational experience of implementing and
managing high value business solutions. A demonstrable track record of success in senior leadership roles
focussed on printing equipment & solutions, IT products & solutions, corporate governance and financial
management, most recently as senior manager office equipment & business solutions (OEBS) in Doha, Qatar.
Suitably qualified with a Bachelor Degree in Computer Science and a Minor in Business Administration from the
American University in Cairo.
KEY SKILLS AND EXPERIENCE
Senior Business Executive. A consistent track
record of achievement working at an executive
level within complex organisations and in various
geographical regions.
Relationship Management. Effective relationship
management dealing professionally with suppliers,principals,
and customers across the private and public sectors.
Excellent people management skills.
Strategic Management. Outstanding ability to
provideinsightand vision and set and implement
strategic initiatives thatenablean organisation to
achieve its full business growth potential.
Change Management. Effective transformation and
restructuring of business teams meeting different market
dynamics leading to optimized business approach.
Structuringof teams to focus on specific market verticals and
matching of skills to meet challenge.
ICT Knowledge. Extensive knowledge of Qatar
ICT market and product ranges suitable for
selected clients.
Tenders. Professional approach handling tenders and big
RFQs with effective pricing strategy, selection of appropriate
product offering and presentation to decision-makers.
Commercial Focus. Continuous search and
identification of new business opportunities and
expansion of product offerings.
Communications Skills. Strong inter-personal
skills with conflict-resolution approach.
Strong written and verbal communication,in
both Arabic and English.
Professionally Qualified. Bachelor’s Degree in Computer
Science, with a Minor in Business Administration. Academic
qualifications supplemented by numerous continuous
education courses, professional development programmes
and experience.
SELECTED CAREER ACHIEVEMENTS
 Successful management and leadership of Almana & Partners Office Equipment and Business
Solutions (OEBS) division to achieve and receive the award as the Best Konica-Minolta Distributor in
the Middle East for 2014.
 Guided OEBS to be among the top 100 HP design jet achievers worldwide for 2012, 2013 and 2014.
 Successfully restructured sales force of OEBS by adapting a market verticals approach with extensive
focus on both customers and products resulting in turnover increase of approximately 25%.
 Obtained Adobe Education partner in 2014 and became Adobe Gold Reseller in 2015.
 Obtained HP Gold Specialist status in Designjets for 2014 and 2015.
 Established 4 showrooms in Doha to increase exposure to business and retail clients resulting in
substantial increase in consumer products.

2. EMPLOYMENT HISTORY
November 1998 – June 2015
Manager: Office Equipment & Business Solutions (OEBS)
Almana & Partners WLL Doha, Qatar
(Almana & Partners is a focused Printing Equipment & Solutions provider in Qatar having Konica Minolta and
Oce as an exclusivepartner in Qatar. In addition to this, HP plotters, printers and scanners constitute a major
component of the business and OEBS has been awarded HP Gold Partner status in Qatar. Besides, OEBS has
prestigious IT products in its portfolio such as Apple, Dell, Adobe and Microsoft.
EstablishingOEBS as the leadingprovider of office equipment and business solutionsin Qatar as demonstrated
below:
1. Konica Minolta (printers, MFPs and Digital Production)
 Due to successful management of the Minolta brand was appointed as sole distributor of Konica
Minolta after the merger in 2008;
 Maintained strong relationship with Konica Minolta and OEBS has been recognised as the best
distributor in the Middle East for 2014;
 Established Konica Minolta colour machines as a premium brand in Qatar with an estimated market
share of 25%;
 Won numerous tenders at leading Qatari institutions such as Qapco, Ministry of Interior and Qatar
Armed Forces.
 Introduced managed print services (MPS) to the Qatar market and established a dedicated printing
solution team for security, device and user management;
 Re-organised the department to focus on specific client verticals and selected products sui table for
each vertical. This required skills assessment, product selection and careful recruitment.
2. Oce
 Successfully retained the distributorship of Oce for Qatar despite the takeover of Oce by Canon.
 Built a solid relationship with Canon subsequent to takeover and have met their expectations and
targets set for 2014;
 Developed a dedicated team for Oce that has established itself in the Qatar market.
3. HP (Imaging and printing group)
 Managed to secure HP Gold Partner status
 Been accredited as a Designjet specialist and have been a worldwide top 100 Designjet reseller for
2012, 2013 and 2014.
 Acquired status as HP authorised reseller and service provider for HP Latex (outdoor signage plotters)
4. Apple
 Maintained target level of market share despite Apple opening the Qatar market to competitor
distributors;
 Focused on Apple products in 3 of the showrooms established to increase sales to retail and walk-in
customers.
 Established OEBS over a number of years as a preferred Apple supplier in the Qatar market with
superior sales and support.
5. Adobe
 Achieved Adobe Education Partner and Gold Reseller status.
6. Other
Have developed a strong presence in the Qatar market:
 Dell registered direct partner in Qatar (desktops, notebooks and servers)
 Exclusive Qatar distributor for Specktron (digital projectors, interactive LEDs & boards)
 Exclusivedistributor in Qatar for Kalbord illustrative media (whiteboards, bulletin boards, flipcharts
and interactive boards)
 Appointed Microsoft business partner for ERP solutions and workflow

3. 1992 – 1998
Managing Partner
Al Bitar Establishment for computers and accessories (BECA)
Amman Jordan
 Establishedbusinessanddeveloped intoasustainable andsuccessful enterprise.
 Acquired,developedandled ateamof salesexecutivesandadministrationstaff to
achieve salesandperformance targets.
 Analyzedmarkettrendsand determinedbestproductsandsolutions tobe offered.
 Soldshareholdingwhendecidedtomove toQatar.
1988- 1991
Senior Computer Programmer and Systems Analyst
Hadeed Management Services
Kuwait
Note: Company was closed during Iraqi invasion
EDUCATION AND PROFESSIONAL QUALIFICATIONS
1983 – 1988 Bachelor in Computer Science with minor
in business administration.
American University in Cairo
ADDITIONAL TRAINING, PROFICIENCY AND SKILLS
 Attended training and completed courses in finance for non-financial managers, budgeting and cost
control and balanced scorecards.
 Completed several sales training programmes with HP, Konica Minolta and Dell
 Several managed print services training sessions presented by Konica Minolta and associates
attended
 Fluency in Arabic and English
 Excellent knowledge and ability in using Microsoft packages and ERP Solutions.
References
1. Mr. KokabMirza, Ex-CEO- Almana& Partners
Tel.: +44 1 923 82 80 82, email: mirzaz@btinternet.com