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HRD PROGRAMS
 FOR DIVERSE
 EMPLOYEES

         EP JOHN
         11397044
           II MBA
                1
2
GLOBALIZATION DEFINED

•Globalization refers to the:
–“increasing integration of economies around the
world, particularly through trade and financial flows.”
–“movement of people (labour) and knowledge
(technology) across international borders.”

–“Globalization is “a process by which a given
local condition or entity succeeds in traversing
borders and extending its reach over the globe,
and in doing so, develops the capacity to rival
social condition or entity as local.”
                                                      3
CHARACTERISTICS OF
          GLOBALIZATION

•According to Thomas Friedman (2000),
globalization has the following characteristics:
–Free-market capitalism as the driving idea
–Dominant culture (“Americanization”)
–Spread of technology
–Demographic changes (migration)
–Power structure
•between nations and global markets
•between individuals & nations
                                                   4
GLOBALIZATION: OPPORTUNITIES

•Offers extensive opportunities for
worldwide development
•More rapid & cheaper travel/transportation

•Free trade
•Spread of human rights/freedom
•More education opportunities
•Cultural understanding
•Access to information                   5
IMPLICATIONS
•Biculturalism           Values
•Cultural adaptability   Behaviours
•Training                Symbols
•Self-examination        Diversity
•Change of behaviors     Religion
•Time                    Space
•Language use            Age
•Sensitivity             Attitude
•Education
                                      6
7
8
9
10
11
COMPONENTS OF A
 DIVERSIFIED WORKFORCE
                                       Gender

                                         Age
Racial and ethnic
  Minorities
                                      Other
                                Religious affiliation
                    Workforce   Veteran status
  Immigrants                    Sexual orientation
                    Diversity   Expectations and values
                                Lifestyle
 Physically and                 Skill level
mentally disabled               Educational level
                                Economic class
                                Workstyle
                                Function and/or position
                                   within the company12
13
14
15
ESSENTIALS MANAGING
      DEIVERSITY
♦ COMMITMENT (ALL)
♦ LEADERSHIP
♦ AWARENESS/TRAINING
♦ MUTUAL RESPECT
♦ LEGAL BINDING
♦ COMMUNICATION
♦ NO-DISCRIMINATION
                       16
BENEFITS OF DEIVERSITY




                         17
18
19
20
21
22
23
24
25
26
27
28
29
30
MANAGING DIVERSITY

   WILL LEAD TO

ENHANCED CUSTOMER
   SATISFACTION

                     31
32

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Managing Diversity

  • 1. HRD PROGRAMS FOR DIVERSE EMPLOYEES EP JOHN 11397044 II MBA 1
  • 2. 2
  • 3. GLOBALIZATION DEFINED •Globalization refers to the: –“increasing integration of economies around the world, particularly through trade and financial flows.” –“movement of people (labour) and knowledge (technology) across international borders.” –“Globalization is “a process by which a given local condition or entity succeeds in traversing borders and extending its reach over the globe, and in doing so, develops the capacity to rival social condition or entity as local.” 3
  • 4. CHARACTERISTICS OF GLOBALIZATION •According to Thomas Friedman (2000), globalization has the following characteristics: –Free-market capitalism as the driving idea –Dominant culture (“Americanization”) –Spread of technology –Demographic changes (migration) –Power structure •between nations and global markets •between individuals & nations 4
  • 5. GLOBALIZATION: OPPORTUNITIES •Offers extensive opportunities for worldwide development •More rapid & cheaper travel/transportation •Free trade •Spread of human rights/freedom •More education opportunities •Cultural understanding •Access to information 5
  • 6. IMPLICATIONS •Biculturalism Values •Cultural adaptability Behaviours •Training Symbols •Self-examination Diversity •Change of behaviors Religion •Time Space •Language use Age •Sensitivity Attitude •Education 6
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. COMPONENTS OF A DIVERSIFIED WORKFORCE Gender Age Racial and ethnic Minorities Other Religious affiliation Workforce Veteran status Immigrants Sexual orientation Diversity Expectations and values Lifestyle Physically and Skill level mentally disabled Educational level Economic class Workstyle Function and/or position within the company12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. ESSENTIALS MANAGING DEIVERSITY ♦ COMMITMENT (ALL) ♦ LEADERSHIP ♦ AWARENESS/TRAINING ♦ MUTUAL RESPECT ♦ LEGAL BINDING ♦ COMMUNICATION ♦ NO-DISCRIMINATION 16
  • 18. 18
  • 19. 19
  • 20. 20
  • 21. 21
  • 22. 22
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. 26
  • 27. 27
  • 28. 28
  • 29. 29
  • 30. 30
  • 31. MANAGING DIVERSITY WILL LEAD TO ENHANCED CUSTOMER SATISFACTION 31
  • 32. 32

Editor's Notes

  1. HRM Developed by N. Zaidi